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Eaton Corporation
Operator Interface Business
811 Green Crest Drive
Westerville, OH 43081
®
PanelMate
ePro PS Family
Users Guide

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  • Page 1 ® PanelMate ePro PS Family Users Guide Eaton Corporation Operator Interface Business 811 Green Crest Drive Westerville, OH 43081...
  • Page 2: Preface

    Preface Information in this manual is subject to change without notice and does not represent a commitment on the part of Eaton Electrical Inc. Permission is granted to duplicate this material without modification only for your use or the internal use of other members of your company or your agents to assist you in the use and servicing of products purchased from Eaton Electrical.
  • Page 3: Support Services

    Whether it's by phone, fax or e-mail, you can access Eaton’s support information 24 hours a day, seven days a week. Our wide range of services is listed below.
  • Page 4: European Panelmate Support Center

    Additional support is also available from our well-equipped Repair and Upgrade Service department. If you have questions regarding the repair or upgrade of OI product, contact your local distributor. Repair and Upgrade Service Voice: • (support for OI) 800-809-2772 (8a.m.–5p.m. EST) • 414-449-7100 (8a.m.–5p.m. EST) FAX: 614-882-3414 e-mail: RepairCHA@eaton.com...
  • Page 5: Table Of Contents

    T a b l e o f C o n t e n t s Table of Contents Preface ________________________________________________________ 2 Support Services ________________________________________________ 3 Website ......................... 3 e-COM Support Center ..................3 e-TRC Technical Resource Center ............... 3 European PanelMate Support Center ..............4 Repair and Upgrade Service .................
  • Page 6 P a n e l M a t e e P r o P S U s e r s G u i d e Downloading and Running a PanelMate Power Pro Configuration (.pps File) ........................30 Uninstalling Software ..................31 Managing Accounts and Changing Passwords ...........
  • Page 7 T a b l e o f C o n t e n t s PanelMate ePro PS 8” Display Models Unit Dimensions ........56 PanelMate ePro PS 10” Display Models Unit Dimensions ........57 PanelMate ePro PS 12” Display Models Unit Dimensions ........58 PanelMate ePro PS 15”...
  • Page 8: Chapter 1: Getting Started With The Panelmate Epro Ps

    P a n e l M a t e e P r o P S U s e r s G u i d e Chapter 1: Getting Started with the PanelMate ePro PS This chapter provides getting started information. The following topics are discussed: •...
  • Page 9: Introduction

    C h a p t e r 1 : G e t t i n g S t a r t e d w i t h t h e P a n e l M a t e e P r o P S 9 Introduction The PanelMate ePro PS family is made up of high performance yet cost-effective operator interface (OI) products.
  • Page 10: Unpacking

    P a n e l M a t e e P r o P S U s e r s G u i d e ePro PS Classic The PanelMate ePro PS Classic operator interface is designed for use by end-users that are currently using the PanelMate Power Pro software and are ready for the new PanelMate ePro PS hardware but are not quite ready to convert their PanelMate Power Pro configurations to ePro Canvas applications.
  • Page 11: Panelmate Epro Ps Models

    C h a p t e r 1 : G e t t i n g S t a r t e d w i t h t h e P a n e l M a t e e P r o P S 1 1 PanelMate ePro PS Models PanelMate ePro PS display models include an integrated color display.
  • Page 12: Protect Mode

    P a n e l M a t e e P r o P S U s e r s G u i d e PanelMate Recipe Manager Users Guide • Describes the Recipe Manager and the Application Kit Selector. Important information about the PMStart.cmd command file is included.
  • Page 13: Preloaded Software

    C h a p t e r 1 : G e t t i n g S t a r t e d w i t h t h e P a n e l M a t e e P r o P S 1 3 additional Windows XP components such as .NET Framework and IIS Server.
  • Page 14: Connectors & Ports

    P a n e l M a t e e P r o P S U s e r s G u i d e Connectors & Ports The location of the connectors and ports is shown in Figures 1 and 2. The Ethernet port supports 10/100 communications.
  • Page 15 C h a p t e r 1 : G e t t i n g S t a r t e d w i t h t h e P a n e l M a t e e P r o P S 1 5 PCI Adapter PCMCIA Slot (x2) CompactFlash Slot...
  • Page 16 P a n e l M a t e e P r o P S U s e r s G u i d e PCI Adapter All models except the 8” displays also provide a slot on the back of the unit for use with the optional PCI adapter (Cutler-Hammer Catalog Number 76PCI).
  • Page 17: Chapter 2: Preparing The Epro Ps For Online Use

    C h a p t e r 2 : P r e p a r i n g t h e e P r o P S f o r O n l i n e U s e Chapter 2: Preparing the ePro PS for Online Use This chapter describes how to get started with your ePro PS unit.
  • Page 18: Powering Up Your Epro Ps Unit

    P a n e l M a t e e P r o P S U s e r s G u i d e Powering Up Your ePro PS Unit In order to power up your PanelMate ePro PS unit, you need to provide a 4.0 amp 24- volt power source/supply.
  • Page 19 C h a p t e r 2 : P r e p a r i n g t h e e P r o P S f o r O n l i n e U s e Use an Isolated Power Supply AC to DC power supplies are typically isolated while DC to DC power supplies are often non-isolated.
  • Page 20: Steps To Preparing Your Epro Ps Unit For Online Use

    P a n e l M a t e e P r o P S U s e r s G u i d e Steps to Preparing Your ePro PS Unit for Online Use You may find it useful during the initial preparation of the ePro PS unit, to connect both a USB keyboard and mouse to the unit.
  • Page 21 C h a p t e r 2 : P r e p a r i n g t h e e P r o P S f o r O n l i n e U s e Connecting to the Serial Ports The external serial ports may be used for communications with a PLC or controller.
  • Page 22: Preparing Your Epro Ps For File Transfers

    Professional users also have the option of transferring files using the Send to File feature. PanelMate ePro PS factory settings are: • TCP/IP protocol • Computer name: EATONxxxxxx (Name is unique for each unit but will begin with EATON) • Workgroup name: WORKGROUP • IP Address: DHCP • Subnet Mask: DHCP Other items to consider when communicating using Ethernet include •...
  • Page 23 C h a p t e r 2 : P r e p a r i n g t h e e P r o P S f o r O n l i n e U s e Setting Up a Point-to-Point (Direct) Ethernet Connection To connect to your PanelMate ePro PS unit using this method, complete the following steps: 1.
  • Page 24 P a n e l M a t e e P r o P S U s e r s G u i d e Notes: • If there are multiple ePro PS units on the network, you will need to make sure the Computer Name and IP address on each workgroup unit is unique.
  • Page 25: Connecting Windows 98 Pcs To An Epro Ps

    C h a p t e r 2 : P r e p a r i n g t h e e P r o P S f o r O n l i n e U s e Local Network Local Network Dynamic Addressing Only Static and Dynamic Addressing Combined...
  • Page 26 P a n e l M a t e e P r o P S U s e r s G u i d e Computer Manager Window To create a new user account from the Computer Manager Window, select Local Users and Groups then right click on Users and select New User….
  • Page 27: C/D Partitions

    Your ePro PS unit comes with two drive partitions • C:\ partition • D:\ partition Eaton recommends that you use these drives as follows: Drive Partition Recommended Use Use the C:\ partition for software installations, to store all of your programs and purchased software. This partition is protected (locked down), so you should use it to store all data on the ePro PS that needs to be protected.
  • Page 28: Types Of Software That Can Be Installed

    Based on the reasons stated above, Eaton recommends that you do not install any other software. If you choose to install unauthorized software, you will be assuming responsibility for overall system integrity and reliability.
  • Page 29: Installing New Opc Server And Drivers

    C h a p t e r 2 : P r e p a r i n g t h e e P r o P S f o r O n l i n e U s e ePro Canvas Professional users also have the following option for installing application files (.ucf), ePro PS Runtime software and Kepware OPC drivers: •...
  • Page 30: Downloading And Running A Canvas Configuration (.Ucf File)

    P a n e l M a t e e P r o P S U s e r s G u i d e Downloading and Running a Canvas Configuration (.ucf File) Once you are connected to the PanelMate ePro PS unit using an Ethernet connection or external drive, you can set up the unit to run your Canvas application by using the following steps: 1.
  • Page 31: Uninstalling Software

    C h a p t e r 2 : P r e p a r i n g t h e e P r o P S f o r O n l i n e U s e 2. Copy the PanelMate Power Pro configuration file (.pps file) to the D:\cfg of the ePro PS Classic using Windows Explorer.
  • Page 32: Modifying An Account Name And Password

    P a n e l M a t e e P r o P S U s e r s G u i d e Modifying an Account Name and Password You can modify the Administrator and any other account name password from the User Accounts utility in the Control Panel.
  • Page 33: Chapter 3: Software Tools, Utilities And Programs

    C h a p t e r 2 : S o f t w a r e T o o l s , U t i l i t i e s a n d P r o g r a m s Chapter 3: Software Tools, Utilities and Programs This chapter describes how to use a variety of system software tools, utilities and programs that make the hardware perform as desired.
  • Page 34: Introduction

    P a n e l M a t e e P r o P S U s e r s G u i d e Introduction The PanelMate ePro PS operator interface has several software tools, utilities and programs to help keep the system running smoothly. Note: The default is that the Task Bar and Start Menu is in Auto Hide mode.
  • Page 35: Screen Brightness And Backlight Auto-Dimming

    C h a p t e r 2 : S o f t w a r e T o o l s , U t i l i t i e s a n d P r o g r a m s Screen Brightness and Backlight Auto-Dimming PanelMate ePro PS units with 8”, 10, 12”...
  • Page 36: Protect Mode Save Program

    P a n e l M a t e e P r o P S U s e r s G u i d e mouse, keyboard or touchscreen input) the designated amount of time, the screen brightness will change to the configured setting. Once there is input from a mouse, keyboard or the touchscreen, the display brightness will be immediately reset to the default setting.
  • Page 37: Calibrating The Touchscreen

    C h a p t e r 2 : S o f t w a r e T o o l s , U t i l i t i e s a n d P r o g r a m s Calibrating the Touchscreen The PanelMate ePro PS units are always in Protect Mode.
  • Page 38: Calibrating Blind Node Models

    P a n e l M a t e e P r o P S U s e r s G u i d e If the calibration is acceptable, select the OK button or the exit shortcut button (X) at the top of the window to temporarily save the new calibration.
  • Page 39: Changing Screen Resolution

    C h a p t e r 2 : S o f t w a r e T o o l s , U t i l i t i e s a n d P r o g r a m s Changing Screen Resolution PanelMate ePro PS Blind Nodes models are preset for 640x480 (VGA) screen resolution.
  • Page 40: Chapter 4: Hardware Installation

    P a n e l M a t e e P r o P S U s e r s G u i d e Chapter 4: Hardware Installation This chapter describes how to install your PanelMate ePro PS unit. The following topics are discussed: •...
  • Page 41: Safety Considerations

    C h a p t e r 4 : H a r d w a r e I n s t a l l a t i o n Safety Considerations This equipment is suitable for Class I, Division 2, Groups A,B,C,D or non-hazardous locations only.
  • Page 42: Enclosure Selection

    P a n e l M a t e e P r o P S U s e r s G u i d e 6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall may cause damage.
  • Page 43: Enclosure Sizing And Unit Positioning

    C h a p t e r 4 : H a r d w a r e I n s t a l l a t i o n Enclosure Sizing and Unit Positioning Careful enclosure sizing is important for proper heat dissipation and easy installation and maintenance.
  • Page 44 The following sizing table is offered as an aid in the selection of enclosures to be used with the PanelMate ePro PS unit. Eaton offers no guarantee or warranty to the specific applicability of this table as actual conditions may vary and methods of the use of our products are beyond our control.
  • Page 45 C h a p t e r 4 : H a r d w a r e I n s t a l l a t i o n 10” Display Models Average Internal Temperature Rise at Enclosure Size Rated Heat Output 20 x 20 x 6 20 x 24 x 6 20 x 20 x 8...
  • Page 46: Serial And Ethernet Communication Cable Selection, Shielding, Grounding, And Termination

    P a n e l M a t e e P r o P S U s e r s G u i d e − No additional peripherals are installed − Enclosure is fabricated from cold rolled steel − All sides of the enclosure are non-insulated (free standing) −...
  • Page 47: Rs422 Communications (Com1)

    C h a p t e r 4 : H a r d w a r e I n s t a l l a t i o n interference by high ground currents in the shield may require grounding only one end. Should this approach result in unacceptable high-frequency interference, then an RS422 interface should be considered.
  • Page 48 P a n e l M a t e e P r o P S U s e r s G u i d e RS422 Grounding Recommendations This balanced interface operates with common mode DC or peak AC voltages differentials of –7 to +7 volts between grounds at each end of the cable.
  • Page 49: Rs485 Multi-Drop Communications (Com1)

    C h a p t e r 4 : H a r d w a r e I n s t a l l a t i o n RS485 Multi-Drop Communications (COM1) Recommended Distance Recommended Cable Type /Size • Up to 4000 feet 22 gauge, shielded pair •...
  • Page 50: Ethernet Communications

    P a n e l M a t e e P r o P S U s e r s G u i d e Ethernet Communications Recommended Distance Recommended Cable Type/Size Install in compliance with IEEE 802 CAT 5, STP (Sheilded Twisted Pair) Standards Ethernet Shielding Recommendations Application: Short or Long Runs in LOW or HIGH Noise Environment with...
  • Page 51: Serial And Ethernet Cable Segregation And Placement

    C h a p t e r 4 : H a r d w a r e I n s t a l l a t i o n Serial and Ethernet Cable Segregation and Placement Serial and Ethernet Cable Segregation The low power cabling used for PLC and PC-based control systems is very susceptible to electrical noise generated by high power conductors.
  • Page 52: Potential Problem Areas

    P a n e l M a t e e P r o P S U s e r s G u i d e • Best Practice: When products that require a supply voltage of 220 VAC or Higher are mounted within the ePro PS enclosure, the use of a grounded metal divider for isolation is recommended.
  • Page 53: Chapter 5: Troubleshooting

    C h a p t e r 5 : T r o u b l e s h o o t i n g Chapter 5: Troubleshooting This chapter describes PanelMate ePro PS troubleshooting. The following topics are discussed: • System errors •...
  • Page 54 P a n e l M a t e e P r o P S U s e r s G u i d e ePro PS Troubleshooting The following table provides issues, possible causes and corrective actions for ePro PS troubleshooting.
  • Page 55: Appendix A: Unit Dimensions

    Ap p e n d i x A: U n i t D i m e n s i o n s Appendix A: Unit Dimensions This chapter describes the unit dimensions...
  • Page 56: Panelmate Epro Ps 8" Display Models Unit Dimensions

    P a n e l M a t e e P r o P S U s e r s G u i d e PanelMate ePro PS 8” Display Models Unit Dimensions Torque Requirements: 5 inch lbs. for #6-32 nuts This drawing is available in .dwg format on the Eaton Electrical Internet site (www.EatonElectrical.com).
  • Page 57: Panelmate Epro Ps 10" Display Models Unit Dimensions

    Ap p e n d i x A: U n i t D i m e n s i o n s PanelMate ePro PS 10” Display Models Unit Dimensions Torque Requirements: 6 inch lbs. for #8-32 nuts This drawing is available in .dwg format on the Eaton Electrical Internet site (www.EatonElectrical.com).
  • Page 58: Panelmate Epro Ps 12" Display Models Unit Dimensions

    P a n e l M a t e e P r o P S U s e r s G u i d e PanelMate ePro PS 12” Display Models Unit Dimensions Torque Requirements: 15 inch lbs. for #10-32 nuts This drawing is available in .dwg format on the Eaton Electrical Internet site (www.EatonElectrical.com).
  • Page 59: Panelmate Epro Ps 15" Display Models Unit Dimensions

    Ap p e n d i x A: U n i t D i m e n s i o n s PanelMate ePro PS 15” Display Models Unit Dimensions Torque Requirements: 17 inch lbs. for #10-32 nuts This drawing is available in .dwg format on the Eaton Electrical Internet site (www.EatonElectrical.com).
  • Page 60: Panelmate Epro Ps Blind Node Models Unit Dimensions

    P a n e l M a t e e P r o P S U s e r s G u i d e PanelMate ePro PS Blind Node Models Unit Dimensions This drawing is available in .dwg format on the Eaton Electrical Internet site (www.EatonElectrical.com).
  • Page 61: Appendix B: Specifications

    Ap p e n d i x B : S p e c i f i c a t i o n s Appendix B: Specifications This chapter describes the product specifications...
  • Page 62: Panelmate Epro Ps Specifications

    P a n e l M a t e e P r o P S U s e r s G u i d e PanelMate ePro PS Specifications 8” Display Models 8.4 inch (213 mm), color TFT display, 16 Million colors Resolution: VGA (640 x 480) Brightness: 300 nits Backlight: Field replaceable, 50,000 hours typical life...
  • Page 63 Ap p e n d i x B : S p e c i f i c a t i o n s Hardware Single piece design for easy panel mounting (except blind node) Cutout Overall Dimensions Model # Dimensions Weight H x W x D H x W...
  • Page 64 P a n e l M a t e e P r o P S U s e r s G u i d e Installation Rating All ePro PS display models are approved for use in Type 4, 4X, 12 installations and is designed to meet IP65 when properly mounted in a correspondingly rated enclosure System Ambient Temperature PS, EE, PS Classic, 8”...
  • Page 65: Index

    Index 24 VDC, 14 Ethernet Cables Accounts and Passwords, 31 Grounding, 46 Auto Logon Feature, 32 Placement, 51 How to Bypass, 32 Problem Areas, 52 How to Disable/Change, 32 Segregation, 51 Auto-dimming, 35 Selection, 46 Icon, 34 Shielding, 46 Backlight, 35 Termination, 46 C/D Partitions, 27 Hardware Installation Best Practices, 41...
  • Page 66 RS422 Support Services, 3 Grounding, 48 Time/Date Setting, 34 Shielding, 48 Touchscreen RS485 Calibrating Blind Node Models, 38 Shielding, 49 Calibrating Display Models, 37 Safety Considerations, 41 Calibration, 37 Screen Resolution, Changing, 39 Calibration Icon, 34 Serial Cables Uninstalling Touchscreen Drivers, 31 Grounding, 46 Troubleshooting, 54 Placement, 51...
  • Page 67 Reader Comment Card Eaton strives to provide quality user guides and product manuals. Please take a moment to fill out this comment card. Title: PanelMate ePro PS Users Guide 01-00526-00 Excellent Good Fair Poor Is the document easy to follow?

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