Bose SoundLink Color II Troubleshooting Manual
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Also See for SoundLink Color II:
- User manual ,
- Owner's manual (32 pages) ,
- Troubleshooting (4 pages)
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Speaker will not turn on when using battery
Applies to:
SoundLink Color Bluetooth® speaker II
SoundLink Revolve Bluetooth® speaker
SoundLink Revolve+ Bluetooth® speaker
SoundLink Micro Bluetooth® speaker
Connect the speaker with its charging cable to a USB charger or a powered computer USB port.
You may need to do this for the following reasons:
The battery may not be sufficiently charged. The battery must have sufficient charge to power up
the speaker
The speaker has been disconnected from power and unused for 14 days. When this happens, it
goes into battery protection mode. Brand new speakers are typically in this mode when they're
first removed from the box
The speaker is unplugged and unused for more than three days with a remaining charge of less
than 10%. When this happens, it also goes into battery protection mode
If your speaker still does not turn on after connecting it to power, see
when connected to AC power
Speaker will not turn on when connected to
AC power
Applies to:
SoundLink Color Bluetooth® speaker II
If your speaker will not turn on when connected to AC power, try the following:
Make sure your speaker is connected to a working power outlet
Make sure both ends of the charging cable are firmly connected
Troubleshooting guide
Speaker will not turn on
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Related Manuals for Bose SoundLink Color II
Summary of Contents for Bose SoundLink Color II
- Page 1 Troubleshooting guide Speaker will not turn on when using battery Applies to: SoundLink Color Bluetooth® speaker II SoundLink Revolve Bluetooth® speaker SoundLink Revolve+ Bluetooth® speaker SoundLink Micro Bluetooth® speaker Connect the speaker with its charging cable to a USB charger or a powered computer USB port. You may need to do this for the following reasons: The battery may not be sufficiently charged.
- Page 2 Please try the following steps if you are having trouble using the Party and Stereo feature: Use the Connect app to pair speakers Party and Stereo modes can be enabled either by using the Bose® Connect app or manual pairing using the speaker buttons. However, the Connect app pairing method is strongly recommended for two reasons: ...
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Page 3: Resetting The Speaker
Make sure only one speaker is actively connected to the mobile device. Stereo and Party mode will not work if both speakers are connected to the mobile device Check software versions The software needs to be up to date, as do both speakers, when using Party and Stereo modes. If there is a mismatch of two speakers running on different firmware versions, it can result in difficulty pairing Try pausing audio when engaging Party or Stereo modes... - Page 4 Bluetooth® device will not connect to the speaker Applies to: SoundLink Micro Bluetooth® speaker If your Bluetooth device will not connect to the speaker, try the following suggestions to connect your device: Make sure Bluetooth is turned ON on your device Try moving your device closer to the speaker.
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Page 5: Pairing With A Bluetooth Device
A factory reset clears the speaker's language setting and its paired mobile device memory, returning the speaker to original factory settings. Once reset, turn the speaker on and try again to pair the device. Try pairing another device. If the other device works, there may be an issue with the first device Pairing with a Bluetooth®... - Page 6 To identify and switch between connected devices: Press the Bluetooth® button to hear which devices are currently connected Pause audio on your first device to switch to the second device Play audio on your second device To disconnect a device: Turn off the Bluetooth feature on your device To reconnect a device: When powered on, your speaker tries to reconnect with the two most recently connected devices.
- Page 7 Click the "Sounds and Audio Devices" icon Note: You may need to switch to "Classic View" in the top left-hand corner to see the System Menu above.
- Page 8 The Sounds and Audio Devices Properties window appears. In the "Audio" tab, under the "Sound Playback" selection, select the Bluetooth® device from the drop-down menu If you made any changes, click "Apply," and then click "OK" to close the window Selecting the audio output device on a PC running Windows Vista®...
- Page 9 Applies to: SoundLink Micro Bluetooth® speaker You can pair your Bose speakers together to play in the following modes using the Bose® Connect app (recommended) or the speakers' control buttons: Party mode (left and right speakers in unison) ...
- Page 10 Press and hold the Bluetooth button until you hear "Bose speakers unlinked" Press and hold the Multi-function and Volume + buttons simultaneously until you hear "Bose speakers unlinked" Press the Power button to power off the speaker...
- Page 11 SoundLink Revolve+ Bluetooth® speaker SoundLink Micro Bluetooth® speaker To select the audio output device on a Macintosh running OS X 10.4.6 or a later version, follow these steps: Click the Apple menu in the top left-hand corner of the screen In the Apple®...
- Page 12 Click the "Output" tab and select the Bluetooth® device from the list of available options Click the "Red" button to close the control panel Play audio from the computer (iTunes etc.) to initialise the change...
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Questions and answers
bose souncolor II is dead, i succsesfully updated but still no led light after holdinging the on/off button for 10 to 15 seconds
The Bose SoundLink Color II may not be turning on after a successful update if the battery has discharged too deeply. The update is intended to fix an issue where the speaker does not turn back on after deep discharge. If the speaker is still not turning on, ensure it is properly connected to a power source and allow it to charge for some time before attempting to turn it on again.
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Unable to link SoundlinkColour II to Spotify Premium Battery on speakers fully charged