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Bose SoundLink Color II Troubleshooting
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If your Bluetooth device will not reconnect to the speaker,
try the following to pair your device:
If your device asks for a passcode to connect, make sure the one you entered is
correct. If you never set a passcode, enter 0000 (four zeros)
Make sure Bluetooth is turned ON on your device
Try moving your device closer to the speaker. Bluetooth range is about 9 metres.
Range is reduced when interference is present, like walls or multiple Bluetooth
devices in the same area
If two Bluetooth devices are already paired to the speaker, disable Bluetooth on one
of the devices, or take it out of range of the speaker. The speaker remembers the
last eight paired devices but can only pair to two devices at a time
Repeatedly press the speaker's Bluetooth button until you hear the name of the
desired device
Go to the Bluetooth settings on your device, select the SoundLink® speaker and
choose to "Forget" or "Remove" the speaker. Next, briefly hold the Bluetooth
button on the speaker until the Bluetooth light begins flashing Blue. Try again to
pair the device to the speaker
Reset the device you are trying to pair. This is typically done by
rebooting/restarting it or removing the battery and/or power cable for one minute
Clear the SoundLink® speaker's paired device memory by holding the Bluetooth
button until you hear a tone and, if enabled, a voice prompt. The speaker's
Bluetooth light begins flashing Blue. Try again to pair the device to the speaker
Reset the speaker by turning it on and then holding the power button for 10
seconds until it turns off

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Summary of Contents for Bose SoundLink Color II

  • Page 1 If your Bluetooth device will not reconnect to the speaker, try the following to pair your device: If your device asks for a passcode to connect, make sure the one you entered is correct. If you never set a passcode, enter 0000 (four zeros) Make sure Bluetooth is turned ON on your device Try moving your device closer to the speaker.
  • Page 2 Use the Connect app to pair speakers Party and Stereo modes can be enabled either by using the Bose® Connect app or manual pairing using the speaker buttons. However, the Connect app pairing method is strongly recommended for two reasons: The procedure on the Connect app is designed to be user friendly •...
  • Page 3 Rename the speakers in the Connect app For ease of use, it is recommended for customers with two of the same model speaker to rename the speakers in the Connect app so that they do not share the exact same name Perform a factory reset.

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