Bose SoundLink Revolve Troubleshooting Manual

Bose SoundLink Revolve Troubleshooting Manual

Portable bluetooth 360 speaker
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Bluetooth® device will not reconnect to the
speaker
Applies to:
If your Bluetooth device will not reconnect to the speaker, try the following to pair your device:
If your device asks for a passcode to connect, make sure the one you entered is correct. If you
never set a passcode, enter 0000 (four zeros)
Make sure Bluetooth is turned ON on your device
Try moving your device closer to the speaker. Bluetooth range is about 9 metres. Range is
reduced when interference is present, like walls or multiple Bluetooth devices in the same area
If two Bluetooth devices are already paired to the speaker, disable Bluetooth on one of the
devices, or take it out of range of the speaker. The speaker remembers the last eight paired
devices but can only pair to two devices at a time
Repeatedly press the speaker's Bluetooth button until you hear the name of the desired device
Go to the Bluetooth settings on your device, select the SoundLink® speaker and choose to
"Forget" or "Remove" the speaker. Next, briefly hold the Bluetooth button on the speaker until
the Bluetooth light begins flashing Blue. Try again to pair the device to the speaker
Reset the device you are trying to pair. This is typically done by rebooting/restarting it or
removing the battery and/or power cable for one minute
Clear the SoundLink® speaker's paired device memory by holding the Bluetooth button until you
hear a tone and, if enabled, a voice prompt. The speaker's Bluetooth light begins flashing Blue.
Try again to pair the device to the speaker
Reset the speaker by turning it on and then holding the power button for 10 seconds until it turns
off
A factory reset clears the speaker's language setting and its paired mobile device memory,
returning the speaker to original factory settings. Once reset, turn the speaker on and try again to
pair the device.
Try pairing another device. If the other device works, there may be an issue with the first device

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Summary of Contents for Bose SoundLink Revolve

  • Page 1 Bluetooth® device will not reconnect to the speaker Applies to: If your Bluetooth device will not reconnect to the speaker, try the following to pair your device: If your device asks for a passcode to connect, make sure the one you entered is correct. If you never set a passcode, enter 0000 (four zeros) Make sure Bluetooth is turned ON on your device Try moving your device closer to the speaker.
  • Page 2 Try the following steps if you are having trouble using the Party or Stereo features: Use the Connect app to pair speakers Party and Stereo modes can be enabled using the Bose Connect app or by manual pairing using the speaker buttons. However, the Connect app pairing method is strongly recommended for two reasons: ...
  • Page 3 Make sure the connected device is on and playing Turn up the volume on the connected device. Set it to 90% and use the Bose® speaker volume controls to adjust the level Make sure the 3.5 mm cable is securely connected to both the speaker and the connected audio...
  • Page 4 Speaker will not turn on when using battery Applies to:  SoundLink® Color Bluetooth® speaker II  SoundLink Revolve Bluetooth® speaker  SoundLink Revolve+ Bluetooth® speaker  SoundLink Micro Bluetooth® speaker Connect the speaker with its charging cable to a USB charger or a powered computer USB port.
  • Page 5 Poor sound quality from a Bluetooth® device Applies to:  SoundLink Revolve Bluetooth® speaker  SoundLink Revolve+ Bluetooth® speaker If the sound quality is poor, try the following: Turn off and choose "Flat" for any bass, treble or other EQ and sound processing settings on your Bluetooth device.
  • Page 6 Try pairing another device. If the other device works, there may be an issue with the first device Bluetooth® device will not reconnect to the speaker Applies to:  SoundLink Revolve Bluetooth® speaker  SoundLink Revolve+ Bluetooth® speaker  SoundLink Micro Bluetooth® speaker If your Bluetooth device will not reconnect to the speaker, try the following to pair your device: If your device asks for a passcode to connect, make sure the one you entered is correct.
  • Page 7 Try pairing another device. If the other device works, there may be an issue with the first device Cannot pair NFC-enabled device Applies to:  SoundLink Revolve Bluetooth® speaker  SoundLink Revolve+ Bluetooth® speaker If you have trouble pairing your Bluetooth device to your SoundLink® speaker via NFC (Near...
  • Page 8 Make sure your Bluetooth device supports NFC. Refer to the owner's guide of your device for more information Note: Apple smartphones use NFC for Apple Pay but might not support pairing Bluetooth devices via NFC Go into the Settings menu of your device and make sure both Bluetooth and NFC are turned on Tap the NFC touchpoint on the Bluetooth device to the top centre of your SoundLink®...

This manual is also suitable for:

Soundlink revolve+

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