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3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experience radio/TV technician for help. Note: Changes or modifications not expressly approved by Yealink(Xiamen) Network Technology Co., Ltd could void the user's authority to operate the equipment.
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Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
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Yealink W56P IP DECT phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
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Generic Access Profile Yealink W56P IP DECT phones conform to Generic Access Profile (GAP) standard to support some features (e.g., Call Encryption and Registration Management) defined in the GAP. It should be noted that Yealink W56P IP DECT phones are not compatible with the base station and handset from other manufacturers.
About This Guide About This Guide Yealink W56P IP DECT phone is a full-featured mobile device, which can provide reliable and convenient wireless voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high security, scalability, and low power consumption to better meet your requirements.
User Guide for the W56P IP DECT Phone Changes for Release 80, Guide Version 80.15 Major updates have occurred to the following sections: Optional Accessory on page 4 Basic Network Settings on page 26 Language on page 3334 ...
Table of Contents Table of Contents About This Guide ............... vii In This Guide ......................... vii Summary of Changes ......................vii Changes for Release 81, Guide Version 81.10 ............. vii Changes for Release 80, Guide Version 80.15 ............viii Table of Contents ............... ix Getting Started ................
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User Guide for the W56P IP DECT Phone Entering Data and Editing Fields ..................22 Configuring the Input Modes ..................22 Editing Fields ........................22 Entering Data ........................22 Handset Registration ......................24 Registering a Handset .....................24 Selecting Base Station .....................25 Renaming Base Station ....................25 Basic Network Settings ......................26...
If you require additional information or assistance with your new DECT phone, contact your system administrator. Packaging Contents The following components are included in your W56P IP DECT phone package and W56H package: W56P IP DECT Phone Package W56H Package...
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User Guide for the W56P IP DECT Phone Base Station Note Yealink W56P IP DECT phone consists of one Base for W52P/W56P and one W56H Handset. W56H Handset ...
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Getting Started Charger Cradle Handset Power Adapter Base Power Adapter Rechargeable Battery Ethernet Cable ...
It helps you to handle the handset non-slip. available with online retailers and inexpensive. Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. Connecting the Base Station You have two options for power and network connection of the base station.
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Internet port in your network or the switch/hub device port. Note The base station should be used with Yealink original power adapter (5V/600mA) only. The use of the third-party power adapter may cause the damage to the base station. Power over Ethernet With the included or a regular Ethernet cable, the base station can be powered from a PoE- compliant (IEEE 802.3af) switch or hub.
User Guide for the W56P IP DECT Phone To connect the PoE: Connect the Ethernet cable between the Internet port on the base station and an available port on the in-line power switch/hub. Note If in-line power is provided, you don’t need to connect the AC adapter. Make sure the switch/hub is PoE compliant.
Getting Started Handset Information The handset provides 2.4’’ 240x320 pixels color screen, and six changeable shortcut keys. It also supports a standard 3.5mm earphone. For the maintenance, read and follow as shown below: Do not use the handset near sources of electric such as microwave oven, TV sets or radios.
User Guide for the W56P IP DECT Phone Setting up the Charger Cradle Connect the USB plug on the charger cradle to the DC5V port on the power adapter. Connect the power adapter into an electrical power outlet. You can also mount the charger cradle on the wall, as shown below: Drive the screws into the wall using the wall template as shown below.
After setting up the handset and charger cradle, place the handset into the charger cradle. Note The handset should be used with Yealink original power adapter (5V/600mA) only. The use of the third-party power adapter may cause the damage to the handset. Battery Charging Status The handset battery takes about 3 hours to fully charge.
User Guide for the W56P IP DECT Phone Attaching the Belt Clip To attach the belt clip: Push the clip onto the back of the handset. Insert the clip into the designated notches in the handset.
Overview Overview This chapter provides the overview of the W56P IP DECT phone. Topics include: Base Station Description Handset Description LCD Screen Display LED Instruction Icon Instructions User Interfaces If you require additional information or assistance with your new phone, contact your system administrator.
User Guide for the W56P IP DECT Phone Item Description • Off—The base station is powered off or no handsets are registered to the base station. Indicates the network status: Network Status • Slow flashing green—The network is unavailable. ③...
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Overview Hardware component instructions of the W56H handset are: Item Description Earpiece Outputs audio during the earpiece call. ① Indicates call status, message status and charging status. • Receives an incoming call—Fast flashing red Power Indicator LED ② • Receives a voice mail or a missed call—Slow flashing red •...
User Guide for the W56P IP DECT Phone Item Description Speaker Provides hands-free (speakerphone) audio output. ⑮ 3.5mm Earphone Allows you to connect a standard 3.5mm earphone. ⑯ Jack LCD Screen Display Idle Screen If the handset starts up successfully, the idle screen will be displayed as below.
Overview Description This area shows internal handset number and registered handset name (e.g., “1” is internal handset number, indicating the handset is registered on NO.1). Handset 1 to Handset 5: This area shows the soft key labels. The default soft key labels are “History”...
User Guide for the W56P IP DECT Phone Description Instructions on page 16. Displays the two soft key labels. LED Instruction of the Handset Power Indicator LED LED Status Description Solid red The handset is charging. Fast flashing red (300ms) The handset is ringing.
Overview Icon Description Call Mute Conference Call Do Not Disturb (DND) Intercom Call Shared line is idle. Shared line is dialing, in conversation or placed on private hold. Shared line receives an incoming call or is placed on public (flashing) hold.
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User Guide for the W56P IP DECT Phone Note Commented [JM2]: Remove reference to web The access to the Advanced settings of the Account or Network via web user interface may be interface blocked by the web browser (e.g., Chrome, Firebox) if you have installed “Adblock Plus plugin”.
Basic Operations Basic Operations This chapter provides you with the basic operating instructions of the W56P IP DECT phone. Topics include: Menu Guidance Entering Data and Editing Fields Handset Registration Basic Network Settings Checking System Status ...
User Guide for the W56P IP DECT Phone Main Menu The handset menu has a number of levels. The main menu is the top-level menu, which consists of seven menu items: Status, Intercom, Voice Mail, Call Features, Directory, Settings and History.
Basic Operations To access a main menu feature via the handset: Press to scroll through the seven menus. The name of the selected menu item appears on the top of the LCD screen. or the OK soft key to enter the corresponding menu. Press Note You can only access Status and Settings menus if the handset does not register to a base station.
User Guide for the W56P IP DECT Phone If you do not press any key in a period of time, the LCD screen will automatically exit the menu and return to the idle screen. Note When you are navigating the menu, the LCD screen will automatically exit the menu if an incoming call arrives.
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Basic Operations The default input methods are Abc, 123, ABC and abc. To enter or edit data by the default input modes, do one of the following as shown below: If you want to Then you can Press one or more times to switch among input modes (depending on the input mode you’ve configured, refer to Configuring the Input...
User Guide for the W56P IP DECT Phone Handset Registration Each handset can be registered up to 4 different base stations. You can select the desired base to use and rename it. Note You can register up to 5 handsets to one base station by default. The administrator can limit that how many handsets can be registered to one base station.
Basic Operations Press to enter the main menu. Select Settings->Registration->De-reg. Handset. The LCD screen displays the names of handsets that registered to the same base station. The name of the handset itself is highlighted and followed by a left arrow. to highlight the desired handset name, and then press the OK soft Press key.
User Guide for the W56P IP DECT Phone Basic Network Settings The base station attempts to contact a DHCP server in your network to obtain valid network settings (e.g., IP address, subnet mask, gateway address and DNS address) by default. The IP DECT phone can support either or both IPv4 and IPv6 addresses modes, but IPv6 is disabled by default.
Basic Operations You can configure a static IPv4 DNS for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv4 To configure static IPv4 DNS manually via the handset: Press to enter the main menu. Select Settings->System Settings->Network (default PIN: 0000) ->Basic.
User Guide for the W56P IP DECT Phone Select Status->Handset. The LCD screen displays the status information of the handset. Press to scroll through the status information. To check the line status via the handset: Do one of the following: Press the Line soft key when the handset is idle to check the line status directly.
Basic Operations Press the Save soft key to accept the change or the Back soft key to cancel. You can also press to adjust the ringer volume when the handset is idle or ringing. Note If the ringer volume is adjusted to the minimum, the icon will appear on the status bar, and the silent mode will be activated.
User Guide for the W56P IP DECT Phone The keypad is unlocked and the icon disappears from the idle screen. If the keypad is locked, only the emergency numbers can be dialed out. You must enter the Note emergency number continuously and completely. To place emergency calls, you should configure the emergency numbers in advance.
User Guide for the W56P IP DECT Phone Phone Settings This chapter provides you with some instructions on how to change the settings of your phone. Topics include: Handset Name Language Ring Tones Advisory Tones Backlight ...
Phone Settings Handset Name The handset will be assigned a name by default if successfully registered to the base station. You can personalize the handset name. To rename the handset via the handset: Press to enter the main menu. Select Settings->Handset Name. Edit the current name in the Rename field.
User Guide for the W56P IP DECT Phone Ring Tones Ring tones are used to indicate incoming calls. You can distinguish between an internal and external call by the ring tone. When receiving an incoming call, the handset rings the specified ring tone.
Phone Settings on when an incoming call arrives, a key is pressed or the status of handset changes. You can disable the backlight to save power. To configure the backlight via the handset: Press to enter the main menu. Select Settings->Display->Display Backlight. to select the desired value from the In Charger field.
User Guide for the W56P IP DECT Phone Press the Change soft key to check or uncheck the Keypad Light checkbox. Date and Time Date and time are displayed on the idle screen of your handset. The handset obtains the date and time from the Simple Network Time Protocol (SNTP) server by default.
Phone Settings To configure the date format for a specific handset: Press to enter the main menu. Select Settings->Display->Date Format. Press to highlight the desired date format. Press the Change soft key. The radio box of the selected date format is marked. Shortcuts There are two types of shortcuts on the handset: changeable and unchangeable shortcuts.
User Guide for the W56P IP DECT Phone Press the OK soft key to accept the change or the Back soft key to cancel. Contact Management This section provides operating instructions on how to manage contacts. Topics include: Local Directory...
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Phone Settings Note When you add a contact, the name is required, the office number and the mobile number cannot be left blank at the same time. If the information of the contact you want to add is totally same with that of an existing entry in the local directory, the screen will prompt “Contact already exits.
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User Guide for the W56P IP DECT Phone Editing Contacts To edit a contact in the local directory via the handset: Press to enter the main menu. Select Directory. Press to highlight the desired entry. Press the Options soft key, and then select Edit.
Phone Settings Placing a Call from Local Directory To place a call from the local directory via the handset: Press to enter the main menu. Select Directory. Press to highlight the desired entry. Do one of the following: Press , if only one number is stored for the contact in the local directory, the phone will dial out the number directly.
User Guide for the W56P IP DECT Phone The selected entry will be deleted successfully. To delete all entries from the blacklist via the handset: Press to enter the main menu. Select Settings->Telephony->Caller Blacklist. Press the Options soft key, and then select Delete All.
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Phone Settings Calls. Press to highlight the desired entry. Press the Options soft key, and then select Add To Blacklist. The LCD screen prompts “Are you sure?”. Press the Yes soft key to add the selected entry to the blacklist or the No soft key to cancel.
User Guide for the W56P IP DECT Phone To delete an entry from the call history via the handset: Press the History soft key when the handset is idle. Press to switch among All Calls, Missed Calls, Placed Calls and Received Calls..
Phone Settings Incoming Lines After the handset is registered to the base station (refer to Handset Registration), you can assign one or more incoming lines for the handset. The handset can only receive incoming calls of the assigned incoming line(s). You can assign incoming lines to all handsets registered to the same base station on your handset.
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User Guide for the W56P IP DECT Phone The LCD screen displays all available speed dial keys. If the digit key did not be assigned numbers before, you can long press the digit key when the phone is idle to enter the Add to speed dial screen.
Phone Settings Changing a Speed Dial Number To change a speed dial number via the handset: Press to enter the main menu. Select Settings->Telephony->Speed Dial. The LCD screen displays all available speed dial keys. Press to highlight the desired speed dial key, which is already assigned a number.
User Guide for the W56P IP DECT Phone Auto Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can make internal intercom calls and external intercom calls on the phone.
Phone Settings Handset Reset You can reset individual settings that you have made on the handset. Resetting handset will not overwrite settings of directory, call history, voice mail and the handset registration to the base station. Other customized settings on the handset will be reset to factory settings after handset reset.
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User Guide for the W56P IP DECT Phone Press to enter the main menu. Select Settings->System Settings->Eco Mode. Press the Change soft key to check or uncheck the Eco Mode checkbox. If the Eco Mode checkbox is checked, the eco mode is enabled.
Troubleshooting Call Features The W56P IP DECT phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place internal and external calls, answer calls, transfer a call to someone else, or conduct a conference call.
User Guide for the W56P IP DECT Phone Earpiece mode—pressing the off-hook key to dial out. Speakerphone mode—pressing the Speakerphone key to dial out. Earphone mode—connecting a standard 3.5mm earphone. During the call, you can do the following: Switch among the call modes by pressing the corresponding key or connecting an earphone.
Troubleshooting Placing External Calls You can place external calls on the handset. External calls based on the public telephone network require the use of SIP lines. Your system administrator needs to assign the SIP line to the handset beforehand, and then assign the line to the handset as the outgoing line. For more information on the outgoing line, refer to Outgoing Lines on page 4456.
User Guide for the W56P IP DECT Phone Select the desired handset, and then press the OK soft key. Answering Calls When the handset registered to the base successfully, you can answer a call in three ways: Using the earpiece ...
Troubleshooting To end an external call: Do one of the following: Press Place the handset in the charger cradle. Redialing Calls The redial list stores the twenty last dialed phone numbers. When the memory of the redial list is full, the handset will automatically erase the oldest dialed number when a new number is dialed.
User Guide for the W56P IP DECT Phone Call Mute You can mute the microphone during an active call. When muting the microphone, you can hear the other party but he or she cannot hear you. For example, if you do not want the other party to listen to the conservation when you talk to someone in the room, you can mute the microphone temporarily.
Troubleshooting information visually on the LCD screen. You can also enable the handset to play a warning tone when receiving a new incoming call during a call. If call waiting feature is disabled, the new incoming call will be automatically rejected by the handset. To configure call waiting feature via the handset: Press to enter the main menu.
User Guide for the W56P IP DECT Phone The handset will reject all incoming calls to this line, and the LCD screen displays the missed call icon followed by the number of missed calls. DND is configurable via web user interface at the path Features->Forward&DND.
Troubleshooting Call Transfer You can transfer an external incoming call to another party in one of the following ways: Blind Transfer: Transfer a call directly to another party without consulting. Semi-Attended Transfer: Transfer a call when receiving the ring-back. ...
The internal incoming call cannot be transferred. Conference Call You can create a conference with other two external parties (or an external and an internal party) using the phone’s local conference. The W56P IP DECT phone also supports network conference. Note Network conference is not available on all servers.
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Troubleshooting feature. You can configure a park retrieve key. To configure a park retrieve via the handset: Press to enter the main menu. Select Settings->Shortcut. The LCD screen displays the changeable shortcuts with features currently assigned to them. Press to highlight the desired shortcut. Press the Change soft key to access the available features.
User Guide for the W56P IP DECT Phone Anonymous Call You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone. For example, you want to call to consult some service, but do not want to be harassed.
Troubleshooting Select Call Features->Anon.Call Rejection. The LCD screen displays the incoming lines currently assigned to the handset. The default incoming line is highlighted and followed by a left arrow. Press to highlight the desired line, and then press the OK soft key. to select the desired value from the Status field.
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User Guide for the W56P IP DECT Phone soft key. The radio box of the selected line is marked. To listen to the voice mail using the menu via the handset: Press to enter the main menu. Select Voice Mail->Play Message.
Troubleshooting Shared Call Appearance (SCA) You can use Shared Call Appearance (SCA) feature to share an extension which can be registered on two or more IP phones at the same time. If two phones share a line, an incoming call to this extension will cause both phones to ring simultaneously.
User Guide for the W56P IP DECT Phone Using SCA Feature on the Handset You can do the following using SCA feature by the handset: Placing an SCA call Answering calls Placing/Retrieving a call on hold Barging in an active call ...
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Troubleshooting Press to select the incoming call. Press or the Accept soft key. The land-line phone B stops ringing. The incoming call is answered, and the original call is placed on hold. If the land-line phone B answer the incoming call, the DECT phone A stops ringing. Note Make sure call waiting feature is enabled on phone A.
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User Guide for the W56P IP DECT Phone Press the OK soft key. The SCA call is held privately. User A can press the Resume soft key on handset to resume the held call. User B is not able to retrieve the private held call.
Why doesn’t the network indicator on the base station light up slowly flash? It means that the W56P cannot get an IP address. Try connecting the W56P to another switch port, if the network indicator still slowly flashes, please try a reset.
User Guide for the W56P IP DECT Phone Register Issue Why cannot the handset be registered to the base station? If the network works normally, you can check the compatibility between base station and handset. There are 2 sets of base stations, complied with the FCC and CE standards respectively.
Troubleshooting Ensure that the ringer volume of your handset is not adjusted to the minimum. Refer to Adjusting Volume on page 2830. Ensure that the silent mode is not switched to On. Refer to Switching Silent Mode to On/Off on page 3031.
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User Guide for the W56P IP DECT Phone field, click Browse to locate the firmware file from your local system. Click Upgrade to upgrade the firmware of the base station or handset. Click OK to confirm upgrading. The upgrading process will take a few minutes. The power indicator LED on the base station flashes during the firmware upgrading process.
Appendix Appendix Appendix A - Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time...
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User Guide for the W56P IP DECT Phone Time Zone Time Zone Name East Africa Time, Iraq(Baghdad), Russia(Moscow) +3:30 Iran(Teheran) Armenia(Yerevan), Azerbaijan(Baku), Georgia(Tbilisi), Kazakhstan(Aktau), Russia(Samara) +4:30 Afghanistan(Kabul) Kazakhstan(Aqtobe), Kyrgyzstan(Bishkek), Pakistan(Islamabad), Russia(Chelyabinsk) +5:30 India(Calcutta) +5:45 Nepal(Katmandu) Kazakhstan(Astana, Almaty), Russia(Novosibirsk,Omsk) +6:30 Myanmar(Naypyitaw)
User Guide for the W56P IP DECT Phone Appendix C - Input Modes and Characters Input Mode ΑΒΓ AÄÅ aäå SŚŠ sśš абв АБВ (initials in capitals) Keypad AÀÁÂÃÄÅ aàáâãäåæb AÁÄĄBCĆČ aáäąbcćč2 АБВГ2 абвг2 ABCabc2 ABC2 abc2 ΑΒΓ2 ÆBCÇ2 cç2 DĎEÉĘĚF3...
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Appendix Input Mode ΑΒΓ AÄÅ aäå SŚŠ sśš абв АБВ (initials in capitals) Keypad space space space = / \ space _’ ” = space _’ ” = space _’ ” = space _’ ” = space _’ ” = space _’...
laundry rooms and wet basements. Safety Notes During Operation Use only spare parts and accessories supplied or authorized by Yealink. The operation of non- authorized parts cannot be guaranteed. Do not place heavy objects on top of the handset or the base station in case of ...
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User Guide for the W56P IP DECT Phone Battery Precautions Do not immerse the battery into water, which could short-circuit and damage the battery. Do not expose the battery to an open flame or leave the battery where it could be ...
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Index Configuring Static IP Address Index About This Guide Adding Contacts 3842 Contact Management 3841 Adjusting Ringer Volume 2830 Copyright Advisory Tones 3435 Always Forward 5872 Anonymous Call 6280 Anonymous Call Rejection 6281 Date and Time 3637 Answering Calls 5468 Deleting Contacts 4043 Appendix A –...
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User Guide for the W56P IP DECT Phone Language 3334 Submenu LCD Screen Display Switching Silent Mode to On and Off 3031 LED Instruction Local Conference Error! Bookmark not defined.74 Table of Contents Local Directory 3842 Turning Handset On/Off 2829...
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