Yealink W56P User Manual
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Yealink W56P User Manual

Ip dect phone
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  • Page 2 Copyright © 2016 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2016 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experience radio/TV technician for help. Note: Changes or modifications not expressly approved by Yealink Network Technology Co., Ltd could void the user's authority to operate the equipment.
  • Page 4 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 5 Yealink W56P IP DECT phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
  • Page 6 Yealink W56P IP DECT phones conform to Generic Access Profile (GAP) standard to support some features (e.g., Call Encryption and Registration Management) defined in the GAP. It should be noted that Yealink W56P IP DECT phones are not compatible with the base station and handset from other manufacturers.

  • Page 7: About This Guide

    About This Guide Yealink W56P IP DECT phone is a full-featured mobile device, which can provide reliable and convenient wireless voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high security, scalability, and low power consumption to better meet your requirements.
  • Page 8 User Guide for the W56P IP DECT Phone viii...

  • Page 9: Table Of Contents

    Table of Contents ..............ix Getting Started ................. 1 Packaging Contents ......................1 Optional Accessories ......................4 Connecting the Base Station ....................4 Setting up the W56P/W56H Handset ..................6 Handset Information ......................6 Battery Information ......................6 Setting up the Charger Cradle ....................7 Charging the Handset ......................8 Attaching the Belt Clip ......................9...
  • Page 10 User Guide for the W56P IP DECT Phone Editing Fields ........................22 Entering Data ........................22 Handset Registration ......................24 Selecting Base Station ....................25 Basic Network Settings ...................... 25 Checking System Status ....................27 Registering Accounts ......................28 Turning Handset On/Off ....................29 Adjusting Volume .......................

  • Page 11: Table Of Contents

    Table of Contents Auto Answer ........................61 Auto Intercom ........................61 Base Restart ........................62 Base PIN ..........................62 Base Reset ........................... 63 Handset Reset ........................63 Auto Provision ........................64 Eco Mode+ ......................... 64 Eco Mode ..........................65 Repeater Mode ........................65 Call Features ................
  • Page 12 User Guide for the W56P IP DECT Phone Log Issue ..........................92 Appendix ................95 Appendix A - Time Zones ....................95 Appendix B - Menu Structure ................... 97 Appendix C - Input Modes and Characters ..............98 Regulatory Notices ............... 101 Important Safety Information..................
  • Page 13 Table of Contents xiii...

  • Page 15: Getting Started

    1 Belt Clip   1 Ethernet Cable  1 Belt Clip  1 Quick Start Guide  Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.
  • Page 16 User Guide for the W56P IP DECT Phone Base Station  W56P/W56H Handset  Charger Cradle ...
  • Page 17 Rechargeable Battery  Ethernet Cable  Belt Clip  Quick Start Guide  Check the package before installation. If you find anything missing, contact your system administrator. Note W56P IP DECT phone consists of W52P base station and W56H handset.
  • Page 18 User Guide for the W56P IP DECT Phone The following item is optional accessory for your handset. You need to purchase if required. Phone Case  The phone case is used to protect your handset from falling onto floor or liquids spilled into.

  • Page 19: Power Over Ethernet

    Getting Started Connect the included or a standard Ethernet cable between the Internet port on the base station and the Internet port in your network or the switch/hub device port. Note The base station should be used with original power adapter (5V/600mA) only. The use of the third-party power adapter may cause the damage to the base station.
  • Page 20 User Guide for the W56P IP DECT Phone To insert battery into the handset: Open the battery cover. Insert the battery and press it down. Close the battery cover. Note Do not short-circuit the battery, as short-circuiting the terminals may damage the battery or the handset.
  • Page 21 Getting Started Capacity: 1460mAh The capacity of the battery depends on the use of backlight and talk time. The capacity of the battery in the package is only approximately 40%. The first time to charge fully will take about 3 hours. Charging time: approximately 3.5~4 hours (fully discharged to full capacity).
  • Page 22 User Guide for the W56P IP DECT Phone You can also mount the charger cradle on the wall, as shown below: Drive the screws into the wall using the wall template as shown below. Mount the charge cradle securely on the screws.
  • Page 23 Getting Started Battery Charging Status The handset battery takes about 3 hours to fully charge. Charging status of battery is displayed on the top right-hand corner of the LCD screen: Icon Charging Status Fully Charged 80% Charged 60% Charged 40% Charged 20% Charged Note Don’t charge battery near a fire source or in direct sunlight...
  • Page 24 User Guide for the W56P IP DECT Phone...

  • Page 25: Overview

    Overview This chapter provides the overview of the W56P IP DECT phone. Topics include: Base Station Description  Handset Description  LCD Screen Display  LED Instruction  Icon Instructions  User Interfaces  If you require additional information or assistance with your new phone, contact your system administrator.
  • Page 26 • Slow flashing green—The base station is during the Power Indicator ④ firmware upgrading process. • Solid green—The base station is powered on. • Off—The base station is powered off. The main hardware components of the W56P/W56H handset are the LCD screen and the keypad.
  • Page 27 Overview Hardware component instructions of the W56P/W56H handset are: Item Description Earpiece Outputs audio during the earpiece call. ① Indicates handset power and some feature statuses. Power Indicator • Receives an incoming call—Fast flashing red ② • Receives a voice mail or a missed call—Slow flashing red •...
  • Page 28 User Guide for the W56P IP DECT Phone Item Description TRAN Key Transfers a call to another party. ⑫ Mute Key Toggles mute feature on or off. ⑬ Microphone Picks up audio during earpiece and hands-free calls. ⑭ Speaker Provides hands-free (speakerphone) audio output.
  • Page 29 Overview Description Battery status: Low to full: Need Charging: This area shows the time and date. This area shows internal handset number and register handset name (e.g., “1” is internal handset number, indicating the handset is registered on NO.1). Handset 1 to Handset 5: This area shows the soft key labels.
  • Page 30 User Guide for the W56P IP DECT Phone Description Account on page 28. Displays the icon of line status. The icon indicates the corresponding feature that assigned to the line. For example, indicates that the line is unassigned as outgoing...
  • Page 31 Overview Icon Description Placed Calls Call Hold Call Mute Conference Call Do Not Disturb Intercom Call Shared line is idle. Shared line is dialing, in conversation or placed on private hold. Shared line receives an incoming call or is placed on (flash) public hold.
  • Page 32 User Guide for the W56P IP DECT Phone address of your DECT phone. To obtain the IP address, press the OK->Status->Base on the handset when the handset is idle. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of a web browser on your PC. The default administrator...
  • Page 33 Basic Operations This chapter provides you with the basic operating instructions of the W56P IP DECT phone. Topics include: Menu Guidance  Entering Data and Editing Fields  Handset Registration  Basic Network Settings  Checking System Status  Registering Account ...
  • Page 34 User Guide for the W56P IP DECT Phone The handset menu has a number of levels. The main menu is the top-level menu, which consists of seven menu items: Status, Intercom, Voice Mail, Call Features, Directory, Settings and History. Main menu screen description: Description Displays the selected menu item name.
  • Page 35 Basic Operations To access a main menu feature via the handset: Press to scroll through the seven menus. The name of the selected menu item appears on the top of the LCD screen. Press or the OK soft key to enter the corresponding menu. Note You can only access Status and Settings menu if the handset does not register to a base Appendix B - Menu Structure...
  • Page 36 User Guide for the W56P IP DECT Phone If you do not press any key in a period of time, the LCD screen will automatically exit the menu and return to the idle screen. Note When you are navigating the menu, the LCD screen will automatically exit the menu if an incoming call arrives.
  • Page 37 Basic Operations corner of the LCD screen. Wait one second, and enter the next character (or numbers). The default input methods are Abc, 123, ABC and abc. To enter or edit data by the default input modes, do one of the following as shown below: If you want to Then you can...
  • Page 38 User Guide for the W56P IP DECT Phone If you want to Then you can press the Del soft key to delete one character at a time or long press to delete all characters. You can register up to 5 handsets to one base station. Each handset can be registered to 4 different base stations.
  • Page 39 Basic Operations The name of the handset itself is highlighted and followed by a left arrow. Press to highlight the desired handset name, and then press the OK soft key. The LCD screen prompts “De-register Handset”. Press the Yes soft key to de-register the handset or the No soft key to cancel. De-register handset via the web user interface at the path: Status->Handset&VoIP->Delete Handset.

  • Page 40: Basic Network Settings

    User Guide for the W56P IP DECT Phone configure static DNS to ignore DNS obtained by DHCP . To configure Static DNS manually via the handset: Press to enter the main menu. Select Settings->System Settings->Network. Enter the system PIN (default: 0000), press the Done soft key.
  • Page 41 Basic Operations You can view the system status on your handset. Available information of the system status includes: Base station status (e.g., IP address, firmware version, MAC address, device  certificate status of the base station and RFPI) Handset status (e.g., model, hardware version, firmware version, IPUI code and ...

  • Page 42: Web User Interface

    User Guide for the W56P IP DECT Phone The base station supports up to 5 lines. You can register an account for each line via web user interface. To register an account via web user interface: Click on Account->Register. Select the desired account from the pull-down list of Account.

  • Page 43: Basic Operations

    Basic Operations To turn the handset on: Do one of the following: Press . The LCD screen lights up. Place the handset in the charger cradle. The handset can also be turned on automatically when inserting the battery to the handset.
  • Page 44 User Guide for the W56P IP DECT Phone To lock the keypad via the handset: Long press when the handset is idle until the LCD screen prompts “Keypad Locked, Press and hold ‘#’ to unlock!”. The keypad is locked and the icon appears on the status bar.
  • Page 45 Basic Operations display the IP address of the base station on the LCD screen. This helps you locate your handset easily. You can press any key on the handset or press again on the base station to end paging. You can also locate handsets via web user interface at the path Status->Handset&VoIP->Paging Status.
  • Page 46 User Guide for the W56P IP DECT Phone...

  • Page 47: Phone Settings

    Phone Settings This chapter provides you with some instructions on how to change the settings of your phone. Topics include: Handset Name  Language  Ring Tones  Advisory Tones  Backlight  Screen Saver  Wallpaper  Date and Time ...

  • Page 48: Handset Name

    User Guide for the W56P IP DECT Phone The handset will be assigned a name by default if successfully registered to the base station. You can personalize the handset name. To rename the handset via the handset: Press to enter the main menu.

  • Page 49: Switching Silent Mode To On/Off

    Phone Settings To configure ring tones via the handset: Press to enter the main menu. Select Settings->Audio->Ring Tones->Melodies. Press to highlight the Intercom Call option or the desired line. Press to select and listen to the desired ring tone. Press the Save soft key to accept the change or the Back soft key to cancel. Advisory tones are acoustic signals of your handset, which inform you of different actions and states.

  • Page 50: Screen Saver

    User Guide for the W56P IP DECT Phone To configure the backlight via the handset: Press to enter the main menu. Select Settings->Display->Display Backlight. Press to select the desired value from the In Charger field. Press to select the desired value from the Out Of Charger field.

  • Page 51: Date And Time

    Phone Settings Date and time are displayed on the idle screen of your handset. The handset obtains the date and time from the Simple Network Time Protocol (SNTP) server by default. If your handset cannot obtain the date and time from the SNTP server, you need to configure the date and time manually.
  • Page 52 User Guide for the W56P IP DECT Phone You can configure the time format and date format respectively. The handset supports two time formats (12 Hour or 24 Hour) and seven date formats. The available date formats are listed in the following table:...
  • Page 53 Phone Settings The pull-down list of Location displays the corresponding time zone names for the time zone you selected. If the selected location uses daylight saving time, the Start date, End date and Offset(minutes) fields will be filled with time automatically. All of them are read-only.
  • Page 54 User Guide for the W56P IP DECT Phone Mark the radio box of DST by Date in the Fixed Type field. Enter the start date and end date in the corresponding fields. Mark the radio box of DST by Week in the Fixed Type field.

  • Page 55: Shortcuts

    Phone Settings There are two types of shortcut on the handset: changeable and unchangeable shortcuts. A feature is pre-assigned to each shortcut. For example, long press turn on/off the silent mode, long press to lock/unlock the keypad, press access the directory and so on. The changeable shortcuts are the two soft keys and four navigation keys.

  • Page 56: Local Directory

    User Guide for the W56P IP DECT Phone You can store the frequently used contacts in the handset’s local directory, where names and numbers can be freely added, deleted and edited. You can store up to 100 contacts per handset, each with a name, a mobile number and an office number. You can also dial a contact from the local directory.
  • Page 57 Phone Settings To edit a contact in the local directory via the handset: Press to enter the main menu. Select Directory. Press to highlight the desired entry. Press the Options soft key, and then select Edit. Edit the value in the Name, Number and Mobile field respectively. Press the Save soft key to accept the change.
  • Page 58 User Guide for the W56P IP DECT Phone contact from the result list. To place a call from the local directory via the handset: Press to enter the main menu. Select Directory. Press to highlight the desired entry. Do one of the following:...

  • Page 59: Blacklist

    Phone Settings The LCD screen displays the search results in the adjusted order. Click Confirm to accept the change. You can store up to 30 contacts in one handset’s blacklist. You can add, edit or delete contacts in the blacklist. You can also dial a call from the blacklist, but an incoming call from a contact in the blacklist will be rejected automatically.

  • Page 60: Remote Phone Book

    User Guide for the W56P IP DECT Phone Press the Options soft key, and then select Delete All. The LCD screen prompts “Delete All?”. Press the Yes soft key to delete all entries or the No soft key to cancel.
  • Page 61 Phone Settings To configure incoming/outgoing call lookup and update time interval via web user interface: Click on Directory->Remote Phone Book. Select Enabled from the pull-down list of Incoming/Outgoing Call Lookup. Enter the desired refresh period in the Update Time Interval(Seconds) field. The default value is 21600 seconds.
  • Page 62 User Guide for the W56P IP DECT Phone Press to highlight the desired number. Press to dial out. To add a contact to the local directory from the remote phone book via the handset: Press to enter the main menu.
  • Page 63 Phone Settings To add an entry to the blacklist from the call history via the handset: Press to enter the main menu. Select History. The LCD screen displays 4 call history lists: All Calls, Missed Calls, Placed Calls and Received Calls. Press to highlight the desired list, and then press the OK soft key.

  • Page 64: Recent Call In Dialing

    User Guide for the W56P IP DECT Phone The LCD screen displays 4 call history lists: All Calls, Missed Calls, Placed Calls and Received Calls. Press to highlight the desired list, and then press the OK soft key. The LCD screen displays all entries of the selected list.

  • Page 65: Replace Rule

    Phone Settings Basic expression syntaxes you need to know: The dot “.” can be used as a placeholder or multiple placeholders for any character. Example: “12.” would match “123”, “1234”, “12345”, “12abc”, etc. An “x” can be used as a placeholder for any character. Example: “12x”...
  • Page 66 User Guide for the W56P IP DECT Phone Enter the desired line ID in the Account field or leave it blank. Click Add to add the replace rule. When you enter the number “1” using the keypad and then dial out using the configured account, the handset will dial out “104”...

  • Page 67: Dial-Now

    Phone Settings You can configure one or more dial-now rules (up to 100) on your handset. When the dialed number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as "2xx", any entered three-digit string beginning with 2 will then be dialed out automatically on the phone.

  • Page 68: Area Code

    User Guide for the W56P IP DECT Phone To configure the delay time for dial-now rule via web user interface: Click on Features->General Information. Enter the time between 0 and 14 (seconds) in the Time-Out for Dial-Now Rule field. The default value is “1”.

  • Page 69: Block Out

    Phone Settings Enter the desired line ID in the Account field or leave it blank. Click Confirm to accept the change. The default values of minimum and maximum lengths are 1 and 15. Note Area code is configurable via web user interface only. Area code is applicable for all the handset registered to the base station.

  • Page 70: Emergency Numbers

    User Guide for the W56P IP DECT Phone Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when necessary. The emergency telephone number may differ from country to country.
  • Page 71 Phone Settings To assign the outgoing line to handset via web user interface: Click on Account->Number Assignment. Check the desired account from Line No.&Name field to the corresponding handset in the Handset No. field. (Optional) Select the default outgoing line from the Default field. The default outgoing line is the first line you selected.

  • Page 72: Incoming Lines

    User Guide for the W56P IP DECT Phone Press to highlight the desired line, and then press the OK soft key. The default outgoing line is changed successfully. After the handset is registered to the base station, you can assign one or more incoming lines for the handset.

  • Page 73: Speed Dial

    Phone Settings To assign the incoming line to handsets via the handset: Press to enter the main menu. Select Settings->Telephony->Incoming Lines. Enter the system PIN (default: 0000), and then press the Done soft key. The LCD screen displays all handsets registered to the base station. The handset itself is highlighted and followed by a left arrow.
  • Page 74 User Guide for the W56P IP DECT Phone You can assign a number in your directory (including local directory and remote phone book) to the digit keys of your handset. This helps you dial a contact quickly and easily by long pressing the speed dial key without having to enter the directory. The available speed dial keys are the digit keys 2-9.

  • Page 75: Auto Answer

    Phone Settings To delete a speed dial number via the handset: Press to enter the main menu. Select Settings->Telephony->Speed Dial. The LCD screen displays all available speed dial keys. Press to highlight the desired speed dial key, which is already assigned a number.

  • Page 76: Base Restart

    User Guide for the W56P IP DECT Phone feature are available for selection: On (Beep On): Auto intercom feature is on. The handset will answer an incoming  internal intercom call automatically and play a warning tone. On (Beep Off): Auto intercom feature is on. The handset will answer an incoming ...

  • Page 77: Base Reset

    Phone Settings Enter the new PIN in the Enter New PIN and Re-enter New PIN field respectively. Press the Save soft key to accept the change. Base PIN is also configurable via the web user interface at the path: Security->Base PIN. Note We recommend you to set the new PIN in random and cannot be easily guessed.

  • Page 78: Auto Provision

    User Guide for the W56P IP DECT Phone You can trigger the auto provisioning process using the wizard. After you enter the user name and password in the wizard and confirm to perform an update, the base station tries to connect the RPS (Redirection and Provisioning Service) server. If the base station successfully connects the RPS server, the RPS server will respond the base station with the URL for downloading the configuration files.

  • Page 79: Eco Mode

    Repeater mode and eco mode+ cancel each other out. These two features cannot be used at the same time. Yealink For more information on how to use DECT repeater with the base station, refer to DECT Repeater RT10 User Guide...
  • Page 80 User Guide for the W56P IP DECT Phone...

  • Page 81: Call Features

    Call Features The W56P IP DECT phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place internal and external calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 82 User Guide for the W56P IP DECT Phone Press to adjust the volume of the currently engaged audio devices (earpiece, earphone or loudspeaker). You can cancel the dialing operation by pressing the on-hook key. The call duration is displayed on the LCD screen while the call is in progress.
  • Page 83 Call Features To place an external call via the handset: Do one of the following: Enter the desired number using the keypad. Press to enter the pre-dialing screen. Enter the desired number using the keypad. If there are multiple lines assigned to your handset as outgoing lines, press the Line soft key to select the desired line.
  • Page 84 User Guide for the W56P IP DECT Phone Using the earphone  You can ignore an incoming call by pressing the Silence soft key or reject an incoming Note call by pressing the on-hook key. You can also activate Do Not Disturb mode on a per-line basis to reject all incoming calls of the specified line.
  • Page 85 Call Features new number is dialed. You can redial a call from the redial list. To redial the last dialed number: Press twice when the handset is idle. A call to your last dialed number is attempted. To redial a previously dialed number: Press when the handset is idle to access the redial list.

  • Page 86: Call Waiting

    User Guide for the W56P IP DECT Phone To un-mute a call: Press again. icon disappears from the LCD screen. You can place an active call on hold. At any time, at most one active call can be in progress on your handset. You can answer or make another call while placing the original call on hold.
  • Page 87 Call Features To configure call waiting feature via the handset: Press to enter the main menu. Select Call Features->Call Waiting. Press to select the desired value from the Status field. Press to select the desired value from the Tone field. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 88: Call Forward

    User Guide for the W56P IP DECT Phone You can enable call forward feature on a per-line basis. The handset will forward incoming calls of the line to another party. Three forwarding types: Always Forward: Incoming calls are immediately forwarded.
  • Page 89 Call Features Semi-Attended Transfer: Transfer a call when receiving the ring-back.  Attended Transfer: Transfer a call with prior consulting.  To perform a blind transfer: Press the Options soft key during a call, and then select Transfer. You can also press TRAN key directly. Enter the number or select the handset you want to transfer the call to.

  • Page 90: Call Transfer

    The internal incoming call cannot be transferred. You can create a conference with other two parties using the phone’s local conference. The W56P IP DECT phones also support network conference. Note Network conference is not available on all servers. For more information, contact your system administrator.

  • Page 91: Network Conference

    Call Features If both the office number and the mobile number of the contact are stored, select the desired number and press or the OK soft key to dial out. When the second party answers the call, you can consult with him or her before adding the call to the conference.
  • Page 92 User Guide for the W56P IP DECT Phone Enter the conference URI (e.g., conference@example.com) in the Conference URI field. Click Confirm to accept the change. Note Network Conference is only configurable via the web user interface. To set up a network conference call via the handset: Place a call to the first party.

  • Page 93: Anonymous Call

    Call Features Press the Options soft key, and then select Conference. Two calls are joined in the conference. To drop the conference call, press or the End soft key. To invite another party into an active conference call via the handset: Any party in the conference call can invite another party into an active conference call.

  • Page 94: Anonymous Call Rejection

    User Guide for the W56P IP DECT Phone To configure anonymous call feature for a specific line via the handset: Press to enter the main menu. Select Call Features->Anonymous Call. The LCD screen displays the outgoing lines currently assigned to the handset. The default outgoing line is highlighted and followed by a left arrow.
  • Page 95 Call Features callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up. You can configure anonymous call rejection feature on a per-line basis. Note The anonymous call rejection feature takes effect on the incoming lines that assigned to the handset.

  • Page 96: Voice Mail

    User Guide for the W56P IP DECT Phone Click Confirm to accept the change. You can leave voice mails to someone else. You can also receive and listen to voice mails via the handset. Voice mail feature ensures that you will never miss any important messages.

  • Page 97: Shared Call Appearance (Sca)

    Call Features To listen to the voice mail using the menu via the handset: Press to enter the main menu. Select Voice Mail->Play Message. If you have not set the voice mail access code, it will enter the setting screen, you should configure it first.
  • Page 98 User Guide for the W56P IP DECT Phone This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss's extension on her phone. When there is an incoming call to the extension of the boss, both the phones of the boss and the secretary will ring simultaneously.
  • Page 99 Call Features To configure the primary line settings on DCET phone via web user interface: Register the primary account 4603. Click on Advanced, select Share Call Appearance from the pull-down list of Shared Line.
  • Page 100 User Guide for the W56P IP DECT Phone Click Confirm to accept the change. To configure the shared line settings on land-line IP phone via web user interface: Register the alternate account 4603_1 on phone B. (Enter the primary account 4603 in the Register Name field).
  • Page 101 Call Features both. To answer a call on the shared line by handset A: Press or the Accept soft key. The land-line phone B stops ringing. If you answer the call on land-line phone B, the DECT phone A stops ringing, and the icon displays on the screen.
  • Page 102 User Guide for the W56P IP DECT Phone Press the Resume soft key on handset to retrieve the call directly. If both DECT phone A and land-line phone B have an active call, and the call on land-line phone B is placed on public hold, you can retrieve the call on DECT phone A.

  • Page 103: Troubleshooting

    Why doesn’t the power indicator on the base station light up? Plug the supplied power adapter to W56P , if the power indicator doesn’t light up, it should be a hardware problem. Please contact your vendor or local distributor and send the problem description for help.
  • Page 104 User Guide for the W56P IP DECT Phone Why cannot the handset be registered to the base station? If the network works normally, you can check the compatibility between base station and handset. There are 2 sets of base stations, complied with the FCC and CE standards respectively.
  • Page 105 Troubleshooting Why doesn’t the handset ring? Ensure that the ringer volume of your handset is not adjusted to the minimum. Refer  Adjusting Volume on page 29. Ensure that the silent mode is not switched to On. Refer to Switching Silent Mode to ...
  • Page 106 User Guide for the W56P IP DECT Phone How to upgrade firmware? To upgrade base station/handset firmware via web user interface: Click on Settings->Upgrade. In the Select and Upgrade Base Firmware or Select and Upgrade Handset Firmware field, click Browse to locate the firmware file from your local system.
  • Page 107 Troubleshooting Click Export to open file download window, and then save the file to your local system. How to export system log? We may need you to provide a system log to help analyze your problem. To export the system log to local PC via web user interface: Click on Settings->Configuration.
  • Page 108 User Guide for the W56P IP DECT Phone...

  • Page 109: Appendix

    Appendix Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time -4:30 Venezuela(Caracas)
  • Page 110 User Guide for the W56P IP DECT Phone Time Zone Time Zone Name Ukraine(Kyiv, Odessa) East Africa Time, Iraq(Baghdad), Russia(Moscow) +3:30 Iran(Teheran) Armenia(Yerevan), Azerbaijan(Baku), Georgia(Tbilisi), Kazakhstan(Aktau), Russia(Samara) +4:30 Afghanistan(Kabul) Kazakhstan(Aqtobe), Kyrgyzstan(Bishkek), Pakistan(Islamabad), Russia(Chelyabinsk) +5:30 India(Calcutta) +5:45 Nepal(Katmandu) Kazakhstan(Astana, Almaty), Russia(Novosibirsk,Omsk)
  • Page 111 Appendix Note The menus with gray box are not available when the handset does not register to a base station.
  • Page 112 User Guide for the W56P IP DECT Phone Input Mode AÄ Å aäå SŚŠ sśš ΑΒΓ абв АБВ ‫בג‬ Keypad AÀ Á Â Ã Ä Å aàáâãäå AÁ Ä ĄBCĆ aáäąbcćč ‫הו‬ АБВГ2 абвг2 2abcABC ABC2 abc2 ΑΒΓ2 Æ BCÇ 2 æ...
  • Page 113 Appendix Input Mode AÄ Å aäå SŚŠ sśš ΑΒΓ абв АБВ ‫בג‬ Keypad space _’ ” space _’ ” space _’ ” space _’ ” space _’ ” space _’ ” space _’ ” space _’ ” space _’ ” space _’...
  • Page 114 User Guide for the W56P IP DECT Phone...

  • Page 115: Regulatory Notices

     bathrooms, laundry rooms and wet basements. Safety Notes During Operation Use only spare parts and accessories supplied or authorized by Yealink. The  operation of non- authorized parts cannot be guaranteed. Do not place heavy objects on top of the handset or the base station in case ...
  • Page 116 User Guide for the W56P IP DECT Phone Battery Precautions Do not immerse the battery into water, which could short-circuit and damage  the battery. Do not expose the battery to an open flame or leave the battery where it ...

  • Page 117: Appendix C - Input Modes And Characters

    Index Date and Time About This Guide Deleting Contacts Adding Contacts Deleting a Speed Dial Number Adjusting Ringer Volume Declaration of Conformity Advisory Tones Dial Plan Always Forward Dial-now Anonymous Call Do Not Disturb (DND) Anonymous Call Rejection Answering Calls Appendix A –...

  • Page 118: Menu Guidance

    User Guide for the W56P IP DECT Phone Using SCA Feature on the Handset Main Menu Menu Guidance Menu Structure Voice Mail Network Conference Web User Interface Warranty WEEE Warning Overview Outgoing Lines Optional Accessories Packaging Contents Phone Settings Placing a Call from Local Directory...

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