Guarantee, Service And Repairs - Beem EGAVIE Instruction Manual

Annex

guarantee, service and repairs

en
66
This is a quality product from BEEM and was produced using the
latest manufacturing methods.
We guarantee the perfect condition of this quality product. We will
remedy any faults due to material flaws or manufacturing faults
free of charge within the warranty period.
The warranty period for this appliance is two years.
For commercial or equivalent use, e.g. in hotels, guest houses
or communal premises, or if the customer is not a consumer as
defined by the German Civil Code, the warranty period is 6
months. This does not infringe the warranty disclaimer.
Warranty disclaimer: The warranty does not cover faults caused
by improper use, failure to observe instructions and safety
precautions in the user manual, use of force, modifications,
unauthorised attempted repairs and attempted repairs by
unqualified third parties. Faults caused by normal wear are also
excluded.
If we are obliged by law to provide a warranty, we will comply
with such obligation– to the exclusion of the right to cancellation
or price reduction – and at our discretion, repair or replace the
product free of charge. Should the remedy fail despite several
attempts or should the replacement product exhibit faults
attributable to us, the customer shall be entitled – at his/her
discretion – to reduce the purchase price or to cancel the contract
of purchase. Claims under warranty do not prolong the warranty
period. For exchange or return of the appliance (withdrawal from
the purchase contract) or reduction of the purchase price, the
first contact is always the retailer from whom you purchased the
product. This particularly applies to returning the appliance or the
claim for reductions as these have to be settled with respect to the
purchase price. Refunding the purchase price or a credit note in
the event of a reduction of the purchase price can only be handled
by the retailer from whom you purchased the appliance.
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