Certificates; Warranty, Service, Repairs - Beem Tea Joy Royal Plus Instruction Manual

11 Certificates

12 Warranty, service, repairs

This high quality product from BEEM has been made in accordance with the latest
manufacturing methods.
We guarantee that this high-quality product is in perfect condition. We will remedy all
material or manufacturing defects free of charge within the guarantee period.
Warranty exclusion: The warranty specifically excludes defects that have been caused
by incorrect manipulation, disregard of the operating instructions and safety notes, use
of force, alterations, attempts at self-repair or repair attempts undertaken by unqualified
third parties. Also excluded are defects caused by normal wear & tear.
In the case of commercial or similar use e.g. in hotels, guest houses or community
facilities, or if the customer is not a consumer in the sense of the German civil code, the
manufacturer guarantees the product for 6 months unless the product has been
specifically designated as being for commercial use. Warranty exclusions (see above) are
not affected.
Insofar as we are legally obliged to provide a warranty, we will either repair or replace
the defective item free of charge – with rights of swapping or reduction in price being
excluded. If it is not possible to repair the product after a number of attempts have been
made, or if the replacement is also defective for reasons which are our responsibility,
then the customer is entitled to a reduction in price or, at his discretion, to withdraw
from the contract. The warranty is not extended by availment thereof.
The dealer from whom you purchased the product is responsible in the first instance for
swapping (exchange or replacement), return of the product (withdrawal from the sales
contract) or reduction in the sale price. This is especially the case in the event of return
or claims for reduction in price, since these must be regulated with consideration for the
sale price. Refunding of the sale price in the event of a return or issue of a credit note in
the event of a price reduction can only be effected by the dealer from whom you bought
the product.
If defects should transpire, contrary to expectations, please fill in the Service Cheque
on the reverse of the warranty certificate and send it together with the carefully-packed
BEEM – Elements of Lifestyle
This device has been inspected and certified by Intertek Germany.
This appliance complies with the European Directives for
electromagnetic compatibility (EMC) 89/336/EC and Low Voltage
Directive (LVD) 73/23/EC.
This appliance complies with the RoHS Directive 2002/95/EC on
the restriction of the use of certain hazardous substances in
electrical and electronic equipment.
This appliance complies with the WEEE-Directive 2002/96/EC on
waste electrical and electronic equipment (WEEE).
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