Table of Contents
Troubleshooting
Related Manuals for Rockwell Automation Allen-Bradley 750R
Summary of Contents for Rockwell Automation Allen-Bradley 750R
- Page 1 User Manual Non-display Industrial Computers Catalog Numbers 6177R-M4AXP, 6177R-M4PXP, 6177R-M4SXP, 6177R-R4PXP, 6177R-R4SXP, 6177R-R4LXP, 6177R-M4AS3RD, 6177R-R4AS3RD, 6177R-M3PXP, 6177R-M3PXPDC, 6177R-M3AS3...
- Page 2 If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
- Page 3 Expanded Abbreviations table Updated ‘Chapter Objectives’ section 11, 25, 39, 43, 61 Added link to Rockwell Automation Product Compatibility and Download Center (PCDC) website 11, 71 Removed ‘Multilingual User-interface CD Pack’ section Reduced what compact discs (CDs) are shipped with computer in ‘Parts List’ section Removed ‘Accessories and Replacement Parts’...
- Page 4 Summary of Changes Notes: Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 5: Table Of Contents
Connect to a Network..........37 Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 6 Ship or Transport the Computer ........66 Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 7 ..............75 Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 8 Table of Contents Notes: Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 9: Preface
Provides information on how to create and restore a back-up image of Industrial Computers Technical Data, your computer’s hard disk drive. publication 6000-TD002 Industrial Automation Wiring and Provides general guidelines for installing a Rockwell Automation® Grounding Guidelines, publication industrial system. 1770-4.1 You can view or download publications at http://www.rockwellautomation.com/ literature. -
Page 10: Abbreviations
Intel graphics driver Universal serial bus Keyboard video mouse Uninterruptible power source Local area network VBAT Voltage (battery) NEMA National Electrical Manufacturers Association VDDR Voltage (DDR RAM) Optical disk drive Video graphics array Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 11: Features
Windows components. Computers with HDDs include a recovery partition with the original factory image. Refer to the Cloning Utility for Rockwell Automation Industrial Computers Technical Data, publication 6000-TD002, for instructions. To obtain a copy of a factory system image, contact your local technical support center or access the Rockwell Automation Product Compatibility and Download Center (PCDC) at http://www.rockwellautomation.com/support/pcdc.page. -
Page 12: Computer Options
Keep the original packing material in case you need to return the computer for repair or transport it to another location. Use both inner and outer packing cartons to provide adequate protection for a computer returned for service. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 13: Parts List
– Side panel (650R) • Status indicators • System boards – Motherboard – Front panel board – HDD adapter boards – PCI expansion board – RAID controller board on systems with the Windows 2003 Server Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 14: 650R Computer
Power switch Expansion slot covers, 4 LAN port 2 (1) Use a DVI to HD-15 adapter connector to connect to the analog interface. This connector is not included with the computer’s shipped contents. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 15 Figure 2 - Rear Panel Item Component Rear cover ODD activity indicator ODD eject button ODD mechanical eject hole HDD 2 bay captive thumbscrews HDD 2 bay HDD 1 bay HDD 1 bay captive thumbscrews Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 16: 750R Computer
ODD access indicator HDD bay (1) HDD bay shipped empty for optional, second HDD. (2) Computers with the Windows Server 2003 operating system ship with two HDDs installed that are configured for RAID 1 operation. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 17 PS/2 keyboard port (purple) Microphone-in jack (pink) PS/2 mouse port (green) USB ports, 4 Functional ground screw Gigabit LAN ports, 2 Power switch External VGA port (blue) Power input, AC Parallel port (burgundy) Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 18: 1450R Computer
Rear USB ports PS/2 keyboard port (purple) Microphone-in jack (pink) Serial COM1 port (light blue) Line-out jack (lime) Serial COM2 port (aqua) Line-in jack (light blue) Parallel port (burgundy) PCI expansion slot covers, 7 Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 19: Status Indicators
The computer is off. Disk drive access status Flashing red HDD or ODD activity. No HDD or ODD activity. System health status The computer’s temperature threshold has been exceeded. System health is normal. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 20: System Boards
Parallel port cable connector ODD cable connector PCI 3 expansion slot Keypad cable connector PCI 2 expansion slot SATA 2 cable connector PCI 1 expansion slot SATA 1 cable connector ISA expansion slot ATX power connector Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 21 SATA cable connectors External VGA port System fan 2 connector Serial port (COM2) System fan 1 connector PS/2 keyboard port Internal USB connector PS/2 mouse port Front panel board cable connector Parallel port Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 22 Component Legacy power connector SATA cable connectors Serial data interface connectors Figure 11 - PCI Expansion Board (1450R, catalog number 6177R-R4) Item Component PCI expansion slots Motherboard connector PCI expansion board power connector Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 23 Component ISA expansion slots PCI expansion slots Motherboard connector PCI expansion board power connector Figure 13 - RAID Controller Board (catalog number 6177R-M4AS3RD or 6177R-R4AS3RD) Item Component SATA cable connectors PCI slot connector Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 24 Chapter 1 Features Notes: Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 25: Installation
Computer Dimensions • Required Tools • Install the Computer • Connect Peripherals • Connect Power • Functional Ground Screw • Connect to a Network Review each mounting type and computer dimensions before installing. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 26: Installation Precautions
To comply with EN 55024, the Ethernet port LAN cable must be only used indoors. All other I/O cables must be less than 3 m (9.84 ft) and only used indoors. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 27: Installation Guidelines
IMPORTANT minimum clearances unless adequate ventilation or other cooling methods are used to lower the temperature within the enclosure. Allow enough clearance to easily install or remove peripheral components, such as internal drives. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 28: Mounting Hardware
Review computer dimensions to estimate the clearance necessary for computer installation. Dimensions are given in mm (in.). Figure 14 - 650R Computers (catalog number 6177R-M3) 427 (16.8) Figure 15 - 750R Computers (catalog number 6177R-M4) 381 (15.01) 170 (6.69) Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 29: Required Tools
• Drill motor and drill bit • Antistatic wrist strap Install the Computer The computers support the following mounting options: • Machine or wall mount (for 650R and 750R models) • Rack mount (for 1450R models) Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 30: Mount The 650R Computer
5. Fasten the computer to the wall or shelf with M5 or larger screws. Figure 17 - Mounting Dimensions for 650R Computer Dimensions for Bottom Mounting Dimensions for Side Mounting 279.4 (11.0) Dimensions are in mm (in.). Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 31: Mount The 750R Computer
Torque the screws to 1.3 N•m (12.1 lb•in). 4. Depending on your application, drill holes in the wall or shelf to accommodate screws sized M6…M8. 5. Fasten the computer to the wall or shelf with M6…M8 mounting screws. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 32: Mount The 1450R Computer In A Rack Cabinet
For ease of installation, use two or more people to install the computer. Follow these steps to mount the 1450R computer. 1. Verify that the mounting location provides adequate space for cables and air flow. Mounting Clearance Requirements on page 27 for recommended allowances. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 33 6. From the front of the rack cabinet, insert the computer in the cabinet (B). 7. Fasten a rack-mounting flange to each side of the chassis with the slotted screws provided. 8. Horizontally secure the computer to the front mounting rails of the rack cabinet (C). Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 34: Connect Peripherals
Figure 20 - 750R and 1450R Computer Peripherals There are two USB ports on the computer’s front panel. Use these ports to connect various USB devices to the computer, such as an external drive. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 35: Connect Power
Failure to follow this warning can result in electrical shock. 3. Apply 100…240V AC power to the computer. Connect DC Power The 650R computer, catalog number 6177R-M3PXPDC, is available with a DC power option using a three-screw terminal block (+24VDC, 24RTN, GND). Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 36 Follow these steps to connect the computer to a DC power source. 1. Turn off the main power switch or breaker. 2. Verify that the DC wires meet these requirements: • Material: Stranded copper • Wire gauge: 0.325…0.823 mm (22…18 AWG) Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 37: Functional Ground Screw
Proper cable routing and power conditioning is required for reliable Ethernet communication in industrial environments. We recommend that you route all Ethernet cabling through dedicated metal conduits. Installing ferrite bead filters at the cable ends can also improve reliability. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 38 Chapter 2 Installation Notes: Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 39: Chapter Objectives
• After shutting down the computer, do not apply power again until shutdown is complete. For computers with a HDD, the HDD must come to a complete stop, which can take up to 30 seconds after shutdown is initiated. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 40: Start The Computer
The computer performs certain actions every time it is started or reset. See Restart the Computer on page 41 for what is done. If your system does not start or you notice other anomalies, refer to Troubleshooting Procedure on page Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 41: Restart The Computer
Open the door to access the rest button. 2. Lightly press the tip of a stylus or any other pointed device to the computer’s reset button. Resetting the 750R Computer Resetting the 1450R Computer Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 42: Shut Down The Computer
After shutting down the computer, do not apply power again until shutdown is complete. For computers with a HDD, the HDD must come to a complete stop, which can take up to 30 seconds after shutdown is initiated. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 43: Component Replacement
SHOCK HAZARD: Disconnect all power to the computer before removing components. Failure to disconnect power can result in severe electrical shock to an individual or electrostatic discharge (ESD) damage to the computer and components. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 44: Electrostatic Discharge Precautions
2. Disconnect all cables from power outlets to avoid exposure to high energy levels. If necessary, label each cable to expedite reassembly. 3. Disconnect telecommunication cables to avoid exposure to a shock hazard from ringing voltages. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 45: Post-Configuration
6. Press the computer’s power switch to start the computer. The following tools are required for component replacement: Required Tools • #2 cross-head screwdriver • Slot-head screwdriver • Antistatic wrist strap • Side cutters (for cutting cable ties, if necessary) Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 46: Remove The Cover
4. Pull the cover away from the chassis (C). 750R Computer 650R Computer 1450R Computer 5. After installing, replacing, or upgrading internal computer components, reinstall the cover as detailed in Reinstall the Cover on page Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 47: Reinstall The Cover
(C). • 1450R computers: Reinstall the two screws on the rear edge of the top cover (C). 5. Torque the screws to 0.6 N•m (5.2 lb•in). 750R Computer 650R Computer 1450R Computer Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 48: Drive Precautions
2. If you have a 750R computer, complete the following steps: a. Remove the side cover according to the steps in Remove the Cover on page b. Remove the screw securing the HDD assembly to its bay. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 49 Remove the four mounting screws from the bottom of the tray (C). b. Detach the tray from the existing HDD module (D). Existing HDD Module HDD Module Drive Tray Mounting Screws (4) Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 50 You can reinstall the screw securing the HDD assembly to its bay in one of two possible locations. b. Reinstall the side cover according to the steps in Reinstall the Cover on page 10. Follow the steps for Post-configuration on page Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 51: Install A Second Hdd
Security Screw 3. Remove the HDD assembly from the secondary bay. a. Loosen the two captive thumbscrews of the HDD assembly (A). b. Pull the HDD assembly from its bay (B). Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 52 7. Tighten the two captive thumbscrews of the HDD assembly to secure it to the computer (H). 8. Reinstall the security screw removed in step 9. Follow the steps for Post-configuration on page Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 53: Install An Add-In Card
(A) and detach from the chassis (B). 4. Remove the four screws securing expansion hold-down bar (C) and detach from the chassis (D). 5. Locate an empty PCI slot. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 54 12. Replace the center support and expansion board hold-down bars. a. Align the center support (I) and the hold-down bar ( J) against the chassis. b. Secure each bar with four screws (K). Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 55: 750R/1450R Computers
• Do not touch the card connectors, components, or circuits. • After removing an add-in card, place it on a flat, static-free surface, component side up. • Do not slide the card over any surface. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 56 7. Remove the add-in card from its protective packaging. 8. Slide the add-in card into the selected PCI slot (C). Press to make sure it is firmly seated. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 57 13. Refer to any installation instructions that came with the add-in card to verify that all installation steps are followed. 14. Follow the steps for Post-configuration on page Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 58: Replace Or Add Memory Modules
Remove the Cover on page To install additional memory, proceed to step 5 of this section. 3. Locate the memory module you want to replace. System Boards on page 20 for memory location on the motherboards. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 59: Replace The Rtc Battery
750R/1450R Motherboard The battery must be replaced during the life of the computer. Battery life depends on the amount of time the computer is on, or on-time. On-time (hrs/wk) Estimated Battery Life (yrs) Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 60 This computer contains a sealed lithium battery that may need to be replaced during the life of the computer. At the end of its life, the battery contained in this computer should be collected separately from any unsorted municipal waste. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
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Page 61: System Troubleshooting
Use the arrow keys on a keyboard to navigate between BIOS menus and menu selections. 4. Select the Hardware Monitor menu from the BIOS-Advanced menu. Use this menu to determine if there is an issue with internal voltages or component temperatures. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 62: Troubleshooting
– Is the drive tray secure? Verify that any captive thumbscrews are not loose or missing. • Are memory modules properly installed? You can reinstall them to be sure of a good connection. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 63: Issues After Startup
• Are you using an authorized copy of the software? Some software does not work without proper activation. • Did the software install correctly? Reinstall the software. • Are you following the software’s instructions? Refer to the software vendor’s user manual. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 64: Issues With The Add-In Card
Computers shipped before January of 2013 include a system diagnostic (green) CD with this diagnostic utility. If you need a copy of the CD, please contact your local distributor or Rockwell Automation representative, or use the resources on the back cover of this publication. -
Page 65: Load The System Defaults
When you clear the CMOS, all BIOS settings return to their defaults. IMPORTANT BIOS settings other than default must be reconfigured after clearing the CMOS. 10. During POST, press F2 to access the BIOS set-up utility and reconfigure settings. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... -
Page 66: Ship Or Transport The Computer
Rockwell Automation is not responsible for damage incurred to a computer that is shipped or transported while installed in a machine, panel, or rack. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014... - Page 67 (2) Dual-channel DDR II, 2 DIMM slots, 4 GB maximum memory for 750R and 1450R models. Dual-channel DDR II, 2 DIMM slots, 2 GB/slot and 4.0 GB maximum memory for 650R models. (3) Drive size is 3.5 inches and SATA. (4) Configured for RAID 1 operation; see page 10 for operating system version. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 68 -20…60 °C (-4…140 °F) Relative humidity 10…90% noncondensing Shock, operating 15 g (1/2 sine, 11 ms) Shock, nonoperating 30 g (1/2 sine, 11 ms) Vibration 0.003 in p-p, 10…57 Hz, 1.0 g peak, 57…640 Hz Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 69 Australian Radiocommunications Act, compliant with: AS/NZS CISPR 11; Industrial Emissions RoHS European China Turkey RoHS (EEE Yönetmeliğine Uygundur. In Conformity with the EEE Regulation) (1) See http://www.rockwellautomation.com/certification for declarations of conformity, certificates, and other certification details. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 70 Appendix A Specifications Notes: Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 71 5. Use the Product Search criteria to find your specific computer model. 6. Follow the instructions on the PCDC site to find your BIOS. You must be registered with the Rockwell Automation PCDC website to download files. You must accept a User Agreement before files can be downloaded.
- Page 72 12. Navigate through the BIOS set-up utility to where you can select the CD drive as your boot source. 13. Save your change and exit the BIOS set-up utility. 14. Follow the directions that appear on the display to properly upgrade the BIOS. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 73 7. Navigate through the BIOS set-up utility to where you can select the floppy disk drive as your boot source. 8. Save your change and exit the BIOS set-up utility. 9. Follow the directions that appear on the display to properly upgrade the BIOS. Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 74 Appendix B Upgrade to a New BIOS Notes: Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 75 58 hardware 13 installation guidelines 58 system boards 20 specifications 67 technical specifications 67 motherboard 21 front panel mounting hardware 28 750R 16 front panel board 22 front view 1450R door closed 18 Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 76 46 RTC battery 59 replacement parts 43 RTC battery disposal reminders 60 estimated life span 59 location 59 replace 60 shut down procedure 42 side cover reinstall 47 remove 46 Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 77 Index Notes: Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 78 Index Notes: Rockwell Automation Publication 6177R-UM001G-EN-P - February 2014...
- Page 80 New Product Satisfaction Return Rockwell Automation tests all of its products to help ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.