•
Whether you are routing or bridging with your Lucent product
•
Type of computer you are using
•
Description of the problem
Obtaining assistance through email or the Internet
If your services agreement allows, you can communicate directly
with a technical engineer through Email Technical Support or a Live
Chat.
Select
http://www.lucent.com/support.
Calling the technical assistance center (TAC)
If you cannot find an answer through the tools and information of
Lucent OnLine Customer Support or if you have a very urgent need,
contact
TAC.
http://www.lucent.com/support and click Contact Us for a list of
telephone numbers inside and outside the United States.
Alternatively, call 1-866-LUCENT8 (1-866-582-3688) from any
location in North America for a menu of Lucent services. Or call
+1 510-747-2000 for an operator. If you do not have an active
services agreement or contract, you will be charged for time and
materials.
CellPipe® 60A/60A-BX User Guide
one
of
these
Access
Lucent
sites
when
OnLine
Customer
you
log
in
Support
5
to
at
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