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Customer service
Product and service information, and software upgrades, are
available
24
accommodate varying levels of urgency.
Finding information and software
To obtain software upgrades, release notes, and addenda for this
product,
log
http://www.lucent.com/support.
Lucent
On-Line
information, product information, and descriptions of available
services. The center is open 24hours a day, seven days a week. Log
in and select a service.
Obtaining technical assistance
Lucent On-Line Customer Support at http://www.lucent.com/support
provides access to technical support. You can obtain technical
assistance through email or the Internet, or by telephone. If you need
assistance, make sure that you have the following information
available:
•
Active service or maintenance contract number, entitlement ID,
or site ID
•
Product name, model, and serial number
•
Software version
•
Software and hardware options. If supplied by your carrier,
service profile identifiers (SPIDs) associated with your line
•
Your local telephone company's switch type and operating mode,
such as AT&T, 5ESS Custom or Northern Telecom National
ISDN-1
4
hours
a
day.
in
to
Lucent
Customer
Technical
On-Line
Customer
Support
also
CellPipe® 60A/60A-BX User Guide
assistance
options
Support
provides
technical
at
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