Error Table - Wilo VeroLine IP-E Series Installation And Operating Instructions Manual

11.2

Error table

Classification No.
- 0
System E004
errors
E005
E006
E007
Pump errors E010
Motor errors E020
E021
E023
E025
E026
Module E030
errors
E031
E032
E033
E035
Communica- E050
tion errors
E051
E052
Electronics E070
errors
E071
Installation and operating instructions Wilo-VeroLine IP-E, Wilo-VeroTwin DP-E
Error Cause
No error
Undervoltage Mains overloaded
Overvoltage Mains voltage too high
2-phase operation Missing phase
Generator operation The flow is driving the
(flow in flow direction) pump impeller; electrical
current is being fed back
to the mains
Blocking Shaft is mechanically
blocked
Excess winding tem- Motor overloaded
perature
Motor ventilation limited Provide unobstructed air
Water temperature too
high
Motor overload Duty point outside of
duty chart
Deposits in the pump
Short circuit/earth Motor or module defec-
leakage tive
Faulty contact Module has no contact to
motor
Winding interrupted Motor defective
WSK or PTC inter- Motor defective
rupted
Excess module tem- Limited air supply to
perature module heat sink
Excess hybrid/power Ambient temperature too
section temperature high
Intermediate circuit Voltage fluctuations in
undervoltage the mains
Intermediate circuit Voltage fluctuations in
overvoltage the mains
DP/MP: multiple Multiple instances of
instances of same same identity
identity
BMS communication Bus communication
time-out interrupted or timed out
Cable break
Impermissible DP/MP Different pumps
combination
DP/MP communication Cable MP communication
time-out defective
Internal communica- Internal electronics error
tion error (SPI)
EEPROM error Internal electronics error
Remedy
Check electrical installation
Check electrical installation
Check electrical installation
Check the setting, check sys-
tem for proper operation
CAUTION! Prolonged opera-
tion can cause damage to the
module
If the blocking has not been
removed after 10 s, the pump
switches off;
Check shaft for ease of move-
ment
Contact customer service
Allow motor to cool off, check
settings, check/correct duty
point
access
Lower water temperature
Check/correct the duty point
Contact customer service
Contact customer service
Contact customer service
Contact customer service
Contact customer service
Provide unobstructed air
access
Improve room ventilation
Check electrical installation
Check electrical installation
Reallocate master and/or slave
(see Section 9.2 on page 81)
Check cable connection to
building automation
Contact customer service
Check cable and cable connec-
tions
Contact customer service
Contact customer service
English
Error type
HV AC
C A
C A
C A
F F
A A
B A
B A
A A
A A
B A
B A
B A
F D
F D
S S
F F
F F
S S
A A
A A
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