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Installation- and maintenance
CTC EcoEl
Model 1550 and 1800
161 505 26/6
2010-04-13
1
CTC EcoEl

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May 7, 2025

The alarm on my heat pump is off. It says feeling out. What is the problem?

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Summary of Contents for CTC Union EcoEl 1550

  • Page 1 Installation- and maintenance CTC EcoEl Model 1550 and 1800 161 505 26/6 2010-04-13 CTC EcoEl...
  • Page 2: Table Of Contents

    Contents General information Introduction Important points! Safety instructions Heating curve Construction EcoEl How the control system works CTC EcoEl menu map CTC EcoEl menu map End user information Detailed menu description EcoEl Other information: CTC EcoEl operation temperatures Indoor sensor Where there is a fault on the outdoor/ indoor sensor Summer basement heating...
  • Page 3: Introduction

    Welcome Congratulations! You have just bought a CTC EcoEl, which we hope you will be very pleased with. In the following handbook, you can read about how to operate your electrical boiler. One chapter is written for the property owner and one chapter for the installation contractor.
  • Page 4: Important Points

    Important points! Upon delivery and installation carefully check the following important points: ◗ The EcoEl must be transported and stored standing. ◗ When moving the product inside the house it can be temporarily placed on its back. ◗ Unpack and check before installation that the product has not been damaged during transport.
  • Page 5: Safety Instructions

    Safety instructions The following safety instructions must be observed upon handling, installation and use of the heat pump: ◗ Ensure that the product is currentless before any interventions. ◗ Do not flush the heat pump with water. ◗ When handling the product with a crane etc., make sure that the lifting equipment, loops etc.
  • Page 6: Heating Curve

    Heating curve The heating curve is a central part of the product’s control system. It is the heating The set heating curve curve which determines the temperature requirement for your property at different is always prioritised. outdoor temperatures. It is important that the heating curve is correctly adjusted, so The room sensor can only call on the mixing that you achieve the best function and economy possible.
  • Page 7 Examples of heating curves Below you find three charts where you can see how the heating curve changes by differ- ent settings of the Inclination. The gradient of the curve shows which temperature the heating system requires at different outdoor temperatures. Inclination: Prime flow The set value of the gradient is...
  • Page 8 Suitable standard values At the time of the installation it is seldom possible to instantly set the heating curve exactly . The values to the right may then be a good starting-point before the more ac- curate adjustment is set. Radiators with small heat emission surfaces require higher primary flow temperatures.
  • Page 9: Construction Ecoel

    Construction EcoEl The picture below shows the fundamental construction of the product. Gilled coil for hot water Fresh water connections The product is equipped with a well dimensioned Here you connect the fresh Bivalent mixing valve gilled coil in copper. The product is not supplied water connections of the The automatized mixing valve with any parts which can rust and break.
  • Page 10: How The Control System Works

    How the control system works All settings are set on the well structured control panel. The control panel also provides you with information on operation and temperatures. Information is displayed in the display screen. All the information you need is easily obtained by a few keystrokes and by making a few selections in the different menus.
  • Page 11 B Button – “step backwards” or “undo” Use this button to step backwards in the menu system to the previous menu. You can also use this button to deselect a selected row. C Button – “OK” Use this button to approve/confirm a value or a selection. D Button –...
  • Page 12: Ctc Ecoel Menu Map

    CTC EcoEl menu map Indoor Adjustment ● ● ● ● (50) Operation data Outdoor °C Boiler °C 44 (56) Primfl °C 47 (49) Boiler lower °C 48 (50) Heatingcir. pump On/Off EcoEl Mon 00:00 El power kW IndoorTemp °C Current A 11 (20) Boiler °C ►...
  • Page 13 WeekProgram ▲06▼-▲-▼22 ▲06▼-▲-▼22 ▲06▼-▲-▼22 ▲06▼-▲-▼22 ▲06▼-▲-▼23 ▲08▼-▲-▼23 ▲08▼-▲-▼22 Block Setting house paramt Decr. 18:00 Max Primfl. °C Incr. 16:00 Min Primfl. °C Decr. Heating Off °C Incr. Heating curve Inclination Adjustment Settings Lang. English Product EcoEl Indoor sens Yes/No Boiler °C Boiler max kW Boiler lower °C Boiler lower kW...
  • Page 14: Ctc Ecoel Menu Map

    CTC EcoEl menu map With the heat pump CTC EcoAir (or CTC EcoPart) connected. Indoor Adjustment ● ● ● ● (50) Add. DHW Activated Yes/No WeekProgram/time WeekProgram Operation data Outdoor °C Boiler °C 44 (56) Primfl °C 47 (49) Boiler lower °C 48 (50) Horgas °C Compr...
  • Page 15 WeekProgram ▲06▼-▲-▼22 ▲06▼-▲-▼22 ▲06▼-▲-▼22 ▲06▼-▲-▼22 ▲06▼-▲-▼23 ▲08▼-▲-▼23 ▲08▼-▲-▼22 Setting house paramet. Max Primfl °C Min Primfl °C Heating off °C Heat curve Inclination °C Adjustment °C Settings Lang. English Product EcoAir Heat pump Permitted Indoor sensor Yes/No Boiler °C Boiler max kW Boiler lower °C Boiler lower kW Delay valve min...
  • Page 16: Detailed Menu Description Ecoel

    Detailed menu description Factory set values The product is supplied with a set factory set values which are suitable for a normal house with a normal radiator system. These values can be changed as required. House parameters should be particularly checked. Ask your installation contractor to determine the correct values.
  • Page 17 Menu Time setting (at the top of the normal display menu) Time setting Day and time can be set here. The clock is metered by the mains electricity network frequency (50 Hz). If there is a power cut, reset the clock. The clock re- starts at the time immediately before the power cut ±...
  • Page 18 Menu Operation data (the menu is directly accessed from the Operation data Outdoor °C Boiler °C 44 (56) main menu) Primfl °C 47 (49) This menu displays current product and system temperatures and operating data. Boiler lower °C 48 (50) Values in brackets are either required values or automatically generated values Heatingcir.
  • Page 19 Menu Stored operation data Stored oper data Total Operation h (the menu can be directly accessed from the main menu) El heat Operation values across longer periods of time are reported in this menu. Max prime °C Displays the total time the product has been connected to power. Total Operation h Displays the product’s total calculated approximate consumption.
  • Page 20 Menu Week program WeekProgram ▲ ▼- - ▲- - ▼ ▲ ▼- - ▲- - ▼ (Night reduction/WeekProgram) ▲ ▼- - ▲- - ▼ Lowering times during days of the week can be scheduled in this menu. The ▲ ▼- - ▲- - ▼ schedule repeats every week.
  • Page 21 Menu Settings (Installer/Settings) Settings Lang. English Product EcoEl In the menu“Settings”, the installer and user make the adjustments to the Indoor sens Yes/No requirements and demands. Boiler °C Boiler max kW Boiler lower °C U = settings made by the user. Boiler lower kW I = settings made by the installer.
  • Page 22 The setting determines whether the set point for the lower tank (menu “VP max”) should be HP max DHW adjusted to every four compressor start-up. The menu is included in software version 090520 and later. I/B. Your own settings can be saved here. Confirm using the “OK” button. Save setting I/B.
  • Page 23 Wiring diagram CTC EcoEl...
  • Page 24 NET 400V 3N A1-DISPLAY PCB JORD A2-RELAY / MAIN PCB X6-ELECTRIC HEATER SENSOR X7-SENSOR HP/EL LOWER POSITION SWITCH MIXING VALVE TRAFO BLOCK LARM 230V INDOOR SENSOR OUTDOOR SENSOR LOW VOLTAGE PRIM FLOW SENSOR HIGH VOLTAGE 230V AC CURRENT SENSORS COMMON Ö...
  • Page 25 4150 080909 Givare, pressostatkabel mm tas bort PE N 200/203 K1-CONTAKTOR E11-SPARE THERMOSTAT MAX THERMOSTAT TANK 10/11 19/20 33/34 E10-THERMOSTAT K2-KONTAKTOR OVER TEMP ELPATRON (SECURITY THERMOSTAT) EL HEATER LOWER 6 KW ENDBUSHING BROWN EL HEATER 13/17 33/35 6 KW 12/16 END BUSHING BROWN AUT FUSE...
  • Page 26 Enertech AB Näsvägen, 341 26 Ljungby, Sweden www.ctc-heating.com...
  • Page 27 Menu Setting House Parameters Setting house paramt Max Primfl. °C Min Primfl. °C Heating Off °C Installer/Settings/Setting house paramt Heating curve Inclination The house’s heating requirement (the heating curve) is set in this menu. It is Adjustment important that this basic setting is correct for your house. Incorrectly set values can result in insufficient heating, or that unnecessarily high levels of energy are used to heat your house.
  • Page 28: Other Information

    Other information CTC EcoEl operating temperatures CTC EcoEl operates in the temperature range up to 80°C. When connected with a CTC heat pump, the operation temperature would be 35-55°C, depending on the current heating requirement on the supply line. This is completely normal and is monitored by the control system, which continuously ensures that you are provided with optimal function Indoor sensor...
  • Page 29: Operation And Maintenance

    Operation and maintenance When the installation contractor installs your new heat pump, you should together with the contractor check that the system is satisfactorily set up. Ensure the installation cont- ractor demonstrates the switches, controls and fuses, so you know how the system works and how it should be operated.
  • Page 30: Fault Tracing/Suitable Measures

    Fault tracing/suitable measures CTC EcoEl is designed to provide reliable operation and high levels of comfort and in ad- dition have a long lifetime. Below are a number of suggestions and guidelines which can be useful in the event of malfunction. If a fault occurs, you should always contact the installation contractor who installed your unit.
  • Page 31 Load monitor EcoEl has a load monitor. If the supplied current sensor is fitted, the house’s main fuses are continuously monitored to ensure they are not overloaded. If the fuses are overload- ed, an electrical step is disconnected from EcoEl. The heat pump can be limited where high heating requirement levels are combined with (for example) single phase engine heaters, cookers, washing machines or tumble dryers.
  • Page 32: Information And Alarm Texts

    Information and alarm texts Information texts This text will be displayed in the first operation hour of the product and each Water filled? time the voltage is switched on. No functions start before you confirm that Confirm with “OK” water has been filled. If the system and the product have been filled with water, confirm by pressing the “OK”...
  • Page 33: Connected To A Ctc Heat Pump

    Connected to a CTC heat pump The CTC EcoEl is design for easy connection to the CTC EcoAir or the CTC EcoPart heat pumps. The functions for control these combined systems are incorporated in the control system of the EcoEl. The following pages describe the operation and maintenance of these installations.
  • Page 34 Menu Week program (Add DHW / WeekProgram) WeekProgram ▲ ▼ ▲- - ▼- - I In this menu, you can schedule the periods for each day of the week when you ▲ ▼ ▲- - ▼- - require additional hot water. The schedule repeats every week. The picture shows ▲...
  • Page 35 Menu Stored operation data Stored op data Total operation h (the menu can be directly accessed from the main menu) Elheat kWh Operation values across longer periods of time are reported in this menu. Max prim °C Compressor: Total operation h Operation/24 h:min h:min Starts/24h st...
  • Page 36 Menu Service (Installer/Service) Service Function test Alarm info Factory setting coded The product’s alarm limits are set in this menu. A code is required to make code Factory setting changes to the values. You can, however, view the contents of the menu without a code.
  • Page 37: Installation

    Report eventual damages to the forwarding agent. Also check that the delivery is complete according to the list below. Standard delivery ◗ Electrical boiler CTC EcoEl (concerning the CTC EcoEl 1550 the heat carrier pump is being delivered factory mounted) ◗ Enclosed bag with: - indoor sensor - primary flow sensor...
  • Page 38 Principal sketch for pipe connection Here the principal connection of the heat pump to the heating- and DHW-system of the house is shown. Different facilities and systems may look different e.g. single or double pipe systems, which may make the completed installation look different. Filling: The valve for the filling(11) must be mounted to the return pipe of the radiator.
  • Page 39 Filling valve heating system Must be mounted between the cold water connection and the radiator return pipe, alternative: between the cold water and the expansion connection. Manometer – system pressure The manometer must be mounted on the expansion pipe or on the radiator return pipe.
  • Page 40 Connection to CTC EcoAir air/water heat pump Copper pipes of minimum Ø 22 mm must be mounted by the connection between the CTC EcoEl and the heat pump. On the CTC EcoEl 1550 an adapted circulation pump is factory mounted on the left connection (front view).
  • Page 41: Electrical Installation

    Electrical installation Installation and change over of the EcoEl should be carried out by a qualified electrician. All wiring should be installed in accordance with relevant regulations. The boiler is internally connected by the factory and set for 6+6 kW electrical power output. Electrical connections are behind the front of the product.
  • Page 42 Connecting the primary flow sensor Fit the sensor to the primary flow pipe, ideally after the circulation pump. The sensor is at the front of the sensor unit, see diagram. – Tighten the sensor into position using the enclosed Sensor body and applied contact paste tensioning band.
  • Page 43 Handling instruction for spring-loaded terminal block Terminal block Description Colour Comments Phase Phase Phase 400V 3N~ Earthed neutral Blue Earth Yellow-Green Radiator pump Brown Radiator pump Blue 230V 1N~ Radiator pump Yellow-Green Mixing valve close Brown Mixing valve open Black 230V 1N~ Blue Blue...
  • Page 44 Check of indoor sensor connection ◗ Go to the Installer/Service/Function test menu. ◗ Step down to Diode Sensor and press “OK”. ◗ Go to the Installer/Service/Function test menu. ◗ Step down to Diode Sensor and press “OK”. ◗ Select “On” using the “increase” button and press “OK”. Check that the indoor sensor diode comes on.
  • Page 45: First Start

    First start EcoEl can be installed and be started before the brine circuit is brought on line. Deselect the room sensor in the Settings menu. The sensor can however always be fitted to provide the alarm diode function. Before first start up 1.
  • Page 46: Technical Data

    Technical data EcoEl 1800 EcoEl 1550 Measurements 600x642x1835 600x6642x1585 Electrical data 400V 3N~ 400V 3N~ Weight Water volume boiler litre type Finned copper tube Finned copper tube Max pressure/temp boiler Bar/°C 2.5/100 2.5/100 Max operation pressure/ temp 9/100 9/100 finned tube Bar/°C...
  • Page 47: Declaration Of Conformity

    Försäkran om överensstämmelse Déclaration de conformité Declaration of conformity Konformitätserklärung Enertech AB Box 313 S-341 26 LJUNGBY försäkrar under eget ansvar att produkten conirme sous sa responsabilité exclusive que le produit, declare under our sole responsibility that the product, erklären in alleiniger Verantwortung, dass das Produkt, CTC EcoEl som omfattas av denna försäkran är i överensstämmelse med följande direktiv, auquel cette déclaration se rapporte est en conformité avec les exigences des normes suivantes,...

This manual is also suitable for:

Ecoel 1800

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