TSI Instruments AIRASSURE PM2.5 Operation And Service Manual
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TSI Instruments AIRASSURE PM2.5 Operation And Service Manual

TSI Instruments AIRASSURE PM2.5 Operation And Service Manual

Indoor air quality monitor
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AIRASSURE
PM2.5
™
INDOOR AIR QUALITY MONITOR
MODEL IPM2.5
OPERATION AND SERVICE MANUAL
P/N 6008418, REVISION F
AUGUST 2016

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  • Page 1 AIRASSURE PM2.5 ™ INDOOR AIR QUALITY MONITOR MODEL IPM2.5 OPERATION AND SERVICE MANUAL P/N 6008418, REVISION F AUGUST 2016...

  • Page 3: Manual History

    M a n u a l H i s t o r y The following is a history of the AirAssure™ PM2.5 Indoor Air Quality Monitor Model IPM2.5 Operation and Service Manual. Revision Date December 2014 February 2015 August 2015 January 2016 February 2016 August 2016...

  • Page 4: Warranty

    W a r r a n t y Part Number 6005887 / Revision F / August 2016 Copyright ©TSI Incorporated / 2014-2016 / All rights reserved. Address TSI Incorporated / 500 Cardigan Road / Shoreview, MN 55126 / USA Fax No. 651-490-3824 Limitation of Warranty (For country-specific terms and conditions outside of the USA, please visit www.tsi.com.)

  • Page 5: Safety

    S a f e t y This chapter provides instructions to promote safe handling and correct operation of the AirAssure™ monitor. All repair and maintenance of the AirAssure monitor should be done by qualified, trained technicians. All maintenance and repair information in this manual is included for use by a qualified, trained technician.

  • Page 6: Labels

    L a b e l s Advisory labels and identification labels are attached to the interior and exterior of the AirAssure monitor. Labels are described below. Back Panel Label—displayed on the back panel. Sensor Element Label (internal)— inside the front cover AirAssure™...

  • Page 7: Table Of Contents

    C o n t e n t s Manual History ................... iii Warranty ..................... iv Safety ......................v Description of Safety Labels ..............v Caution Symbols ................. v Warning Symbols ................v Labels ....................vi Contents ....................vii CHAPTER 1 Product Overview .............. 1-1 Product Description ................
  • Page 8 CHAPTER 9 Maintenance and Troubleshooting ........9-1 Device Maintenance ................9-1 Sensor Element Replacement ............9-1 Pump, Filter, Fan Replacement ............9-7 Upgrading Firmware ................. 9-15 Display Enable or Disable ..............9-15 Troubleshooting ................9-15 Technical Contacts ................9-18 International Contact ..............9-18 APPENDIX A Specifications ..............

  • Page 9: Product Description

    C H A P T E R 1 P r o d u c t O v e r v i e w This chapter contains an introduction to the Model IPM2.5 AirAssure™ Indoor Air Quality Monitor and provides a brief explanation of instrument operation.

  • Page 10: How It Works

    H o w i t W o r k s The AirAssure monitor incorporates a photometer with light-scattering technology to closely estimate particulate mass concentrations. The monitor measures particles less than roughly 2.5 micrometers in diameter (PM2.5). Regular air quality readings provide employees and building occupants’...

  • Page 11: Packing List

    Table 2-1 AirAssure Monitor Packing List Qty. Description IPM2.5 AirAssure PM2.5 Indoor Air Quality Monitor and 24 V connector Optional wall plate Mounting hardware (3 drywall screws, 3 drywall plugs, 2 gang box screws, one 6 mm screw) NIST Statement of conformance...
  • Page 12 (This page intentionally left blank) AirAssure™ PM2.5 Indoor Air Quality Monitor...
  • Page 13 C H A P T E R 3 H a r d w a r e I n s t a l l a t i o n The AirAssure™ Indoor Air Quality Monitor can be mounted to either drywall or to a switch box (Type 86 gang box or American single gang box).
  • Page 14 1. Locate the wall-mount template, located in the Quick Start guide. Remove the template from the Quick Start guide. 2. Tape template to wall in the desired location, using a level to straighten. Recommended mounting height is 1.4 to 1.6 meters from the floor.

  • Page 15: Chapter 3 Hardware Installation

    10. Pull cables through hole in drywall. 11. Remove 24 V screw terminal connector from the back of the unit. C a u t i o n Verify that polarity matches the polarity shown on the back of the unit. Incorrect polarity may damage unit.
  • Page 16 15. Connect Ethernet if digital connection is desired. 16. Connect 4-20 mA if analog connection is desired. Wire is held in place by depressing spring clip, inserting wire, and releasing spring clip. 17. Align monitor flush against the three (3) mounting screws and push downward onto screw heads.

  • Page 17: Gang Box Mount

    G a n g B o x M o u n t Tools required for installation into a Gang Box:  Wire stripper  Flat head screw driver  Phillips head screw driver  Level N o t e In cases where there is a gap between the gang box and wall plate, it is recommended that spacers be used to provide support for the wall plate.
  • Page 18 8. Use a flathead screwdriver to separate the cover from the base. The slot is located on the back of the unit along the bottom seam between the unit cover and base. 9. Insert 24 V connector into unit. 10. Connect Ethernet if digital connection is desired.
  • Page 19 12. Slide the unit base downward on to the wall plate to fasten to wall plate hooks. 13. Tighten the lower-right mounting screw to secure the unit to the wall plate. 14. When the unit is secure, place the cover over the mounted display and snap the bottom of the cover to the base.
  • Page 20 Table 3-1 Reference Table for Sensor Configurations Serial number IP Address Description (e.g. IPM251501002) (e.g. 192.168.11.5) (e.g. Accounting, Floor 5, Northeast) AirAssure™ PM2.5 Indoor Air Quality Monitor...
  • Page 21 C H A P T E R 4 A i r A s s u r e M o n i t o r O p e r a t i o n At power-up, a splash screen displays with the TSI logo, model number, serial number, and firmware version.

  • Page 22: Air Quality Index Reading

    A i r Q u a l i t y I n d e x R e a d i n g As air quality fluctuates, the color shown on the display changes to reflect PM2.5 levels of the applicable Air Quality Index (AQI). The AirAssure monitor uses colors associated with the Air Quality Index (AQI) standard, which is are based on World Health Organization (WHO) recommendations from 2005.
  • Page 23 Model IPM2.5-NA (North America) uses the PM2.5 ranges listed in the figure shown below. Orange Green Yellow Range 36 – 55 Range 0 – 12 Range 13 – 35 Unhealthy for Good Moderate Sensitive Groups Maroon Purple Range 251 –> 300 Range 56 –...

  • Page 24: Error Conditions

    E r r o r C o n d i t i o n s If a negative number appears on the display, this indicates an error condition. The error codes are as follows: Error Code Description Cause Sensor element is damaged or needs Sensor Error replacement.
  • Page 25 C H A P T E R 5 S e t u p O v e r v i e w The AirAssure™ monitor provides data in three ways: 1. Display only – only the power connection is required for the unit to display readings on the display for use by anyone walking nearby.
  • Page 26 (This page intentionally left blank) AirAssure™ PM2.5 Indoor Air Quality Monitor...

  • Page 27: Ma Setup

    C H A P T E R 6 A n a l o g O u t p u t The 4-20 mA current loop is a very robust sensor signaling standard used commonly in building automations systems. Current loops are ideal for data transmission because of their inherent insensitivity to electrical noise.

  • Page 28: Airassure Configuration Manager

    this sensor type. A maximum cable length of 300 meters is recommended to avoid excessive loss of voltage. Typically a system is configured within the building automation software by a technician to convert the signal into a meaningful measurement. If your building automation system accepts only a voltage input then a load resistor will be needed.
  • Page 29 Follow these steps to download AirAssure Configuration Manager: 1. Download AirAssure Configuration Manager from http://www.tsi.com/airassure-get-started (Chinese) or http://www.tsi.com/airassure-get-started-en (English). 2. Run the setup file. Follow these steps to connect to monitor: 1. Before opening AirAssure Configuration Manager you must connect USB.
  • Page 30 2. Connect the unit to a personal computer using a Micro USB cable (not provided). The USB connector is on the left-hand side of the device. C a u t i o n Use caution when plugging in cable, as excessive perpendicular force may damage the connection.
  • Page 31 4. After the splash screen, the AirAssure Configuration Manager main page will appear. 5. Click the Serial Port drop-down arrow and select the COM port connected to the IPM2.5 AirAssure™ monitor. If there are multiple COM ports listed, the highest COM port is usually the most recently added AirAssure monitor.
  • Page 32 7. You are now connected to the IPM2.5 AirAssure™ monitor. From this screen, you can configure IP settings, update the correction factor, or modify the calibration coefficients when installing a new sensor element. Please refer to Chapter 7 for details about how to configure IP settings, and refer to Chapter 9 for details about how to install a new sensor element...
  • Page 33 C H A P T E R 7 N e t w o r k / E t h e r n e t S e t u p Up to 99 Model IPM2.5 AirAssure™ monitors can be configured on a local area network with the TSI AirAssure Web application running on a computer on the same network.
  • Page 34 6. Open the web page for each sensor and configure the web page on each sensor to send data to the web application. 7. Open the web application and configure the data and sensor labels. ® I n s t a l l J a v a ®...

  • Page 35: Chapter 7 Network/Ethernet Setup

    ® 4. At the Java Setup Welcome screen, click Install. 5. Click Close at the final installation window. N o t e A restart (close and re-open) of the browser may be required to enable ® the Java installation in your browser. Network/Ethernet Setup...

  • Page 36: Install Apache Tomcat™ Application

    I n s t a l l A p a c h e T o m c a t ™ A p p l i c a t i o n Apache Tomcat™ Application Server/Servlet Container is an open source ®...
  • Page 37 2. At the Apache Tomcat™ Setup window, click Next. 3. Click I Agree button to accept license and proceed. 4. At the Choose Components window, select the type of components to install: a. Tomcat b. Start Menu Items c. Manager Network/Ethernet Setup...
  • Page 38 5. Click Next to proceed. 6. Enter application manager details at the Configuration window and click Next. Check the “Create shortcuts for all users” box. The user name and password used at this screen will be required again when installing Application Manager Interface. Record your username and password below for reference (admin and admin are common but not secure): Username:...
  • Page 39 ® 7. Select the path of a Java JRE installed and click Next. 8. Select a destination folder and click Install. Network/Ethernet Setup...
  • Page 40 9. Finalize setup by selecting “Run Apache Tomcat” and click Finish. ® 10. The Tomcat™ Application Server will start as a Windows service. 11. In the toolbar, double-click on the Tomcat™ server icon to open the configuration dialog box. Alternately, you can type “configure tomcat” in the search box and run the configuration.

  • Page 41: Apache Tomcat™ Application Manager Interface

    12. Change the startup type from manual to automatic so that Tomcat™ will start up automatically if the computer is power cycled. Click OK. Apache Tomcat™ Application Manager Interface The web application for the AirAssure monitor is packaged as a Web Application Archive (.war) file.
  • Page 42 3. Under “WAR file to deploy”, click “Browse” and select pmweb.war from the installation medium. 4. Click Deploy. 5. From the lower-right corner of the web page, record the Tomcat server IP address. You will need it later to configure each of the sensors. Tomcat Server IP Address: 6.
  • Page 43 7. Click on the /pmweb link in the application manager to navigate to this application. 8. When you first open the web page, there will be no instruments listed unless you have already configured each of the monitors. Network/Ethernet Setup 7-11...

  • Page 44: Airassure Monitor Ip Configuration

    9. From step 6 above, reference the IP address of the Tomcat server and replace the test “localhost” with the IP you recorded (such as 192.168.11.22. The address should now read something like: http://192.168.11.22:8080/pmweb/ Once the monitors have been configured properly, this is the address to use for users to view readings from the monitors.
  • Page 45 1. Connect power and an Ethernet cable into the monitor’s ports as shown below. The computer with the Tomcat server must be on the same network as the AirAssure monitors. See the sections above for ® configuring Java and the Tomcat server. Figure 7-1 AirAssure Back Panel 2.
  • Page 46 3. Record the IP address in the table at the end of Chapter 3 for each monitor. 4. On a computer connected to the same network, open a web browser and enter the IP address of the monitor as it appears on the display screen of the device.
  • Page 47 7. Generally, the only information that has to change at this point is the server IP address for the Tomcat server configured earlier in the chapter and entered in step 6 under “Apache Tomcat Application Interface” above. Manager N o t e The top section of the configuration web page is only used when overriding DHCP and entering a static IP address.
  • Page 48 9. To reset the Server IP address, the monitor has to be power-cycled. Click the Apply Changes button in the webpage to reboot the microprocessor. N o t e There is a Reset push button on the circuit board of the unit, to the right of the display.
  • Page 49 11. Allow five (5) minutes for each sensor to show up if it has just been configured. Re-open the AirAssure Web Application or refresh it if it is already open. Each sensor should now appear in the Instrument column of the AirAssure Web page. 12.
  • Page 50 13. If a phone or tablet is on the same network, it can also access the web app with the same address. 14. If the monitors do not show up on the web page, please see the Troubleshooting section at the end of Chapter 9. 7-18 AirAssure™...
  • Page 51 C H A P T E R 8 U s i n g t h e W e b A p p l i c a t i o n The AirAssure monitor sends data readings to the web application once every five (5) minutes.

  • Page 52: Language

    Language The webpage can be displayed using either English or Chinese (simplified Mandarin). The language selection is made by clicking on the respective flag icons in the upper right-hand corner of the web application. Shown below is a web page in Chinese. Note that Chinese characters can also be entered in the “Instrument Location”...

  • Page 53: Logging In

    Logging In The administrator can log in to access single-unit and multi-unit configuration options. Follow these steps to log in as the administrator: 1. Click LOGIN in the upper right-hand corner of the web application. 2. Enter the administrator username and password, defined during set up of Apache Tomcat™...

  • Page 54: Changing The Password

    Changing the Password To change password of the user currently logged into AirAssure Web monitor, follow these steps: 1. In the top right corner of the web application, click on ”admin”. 2. At the Change Password window, enter the Current Password, enter a New Password, and re-enter to confirm the new password.
  • Page 55 V i e w D a t a Data received from AirAssure monitors on the network is available for viewing by all users. It is displayed on the main page of the AirAssure Web application. 1. A monitor is identified by its location in the Instruments column. ...

  • Page 56: Single-Unit Configuration (Administrator)

    N o t e AirAssure Web monitor is only updated with the most recent data when the webpage is reloaded. Therefore, to always view the most recent data, the browser must be refreshed. For automated display of real-time data, third-party applications for auto-refreshing web pages can be utilized. 4.
  • Page 57 2. From the main page, click on a specific instrument location to display monitor details, including location, IP address, correction factor value, and most recent readings. 3. Admin users can configure( ) individual devices on AirAssure Web monitor. Shown below is the individual configuration screen. Using the Web Application...
  • Page 58 Serial Serial number of the monitor. Not editable. Instrument Enter device location. This will appear as the Location instrument name on the main page IP Address IP Address of the sensor. Editable from the unit webpage, but not editable from AirAssure Web. Correction Factor Used to adjust the reading to agree with a known reference device.

  • Page 59: Multi-Unit Configuration (Administrator)

    M u l t i - U n i t C o n f i g u r a t i o n ( A d m i n i s t r a t o r ) An administrator has access to the Configuration screen, which has configuration options for the overall network.
  • Page 60 3. Here global changes can be made to all sensors on the network, and AirAssure Web data can be exported and cleared. Global Correction Use this feature to set all units on AirAssure Factor Web to a common correction factor. Sensor Records Use this feature to set the number of sensor on Page...

  • Page 61: Device Maintenance

    C H A P T E R 9 M a i n t e n a n c e a n d T r o u b l e s h o o t i n g This chapter describes recommended maintenance procedures for the AirAssure™...
  • Page 62 1. To replace the sensor element, first remove the cover of the monitor. Remove the cover by pressing fingers firmly on the bottom of device cover, squeeze, and pull outwards. 2. Power down the unit, either by powering down the building circuit or by removing the unit from the wall and unplugging power (as shown).
  • Page 63 4. Press on the white tab to the left of the sensor and slide sensor outward to remove. Discard sensor. 5. Slide the new sensor into position until it snaps into place secured by the white tab. 6. Attach 6-pin cable to sensor. 7.
  • Page 64 8. Place sensor cable underneath the cable guide. 9. Take note of the new sensor label that identifies the four calibration coefficients. These coefficients must be programmed into the monitor after powering back on. 10. The monitor is ready for reinstallation.
  • Page 65 12. Place cover on by placing cover over the display and snapping the bottom of the cover into the base. 13. After powering on, confirm a successful installation. Listen for three (3) “chirps” of the pump and verify that no error codes are shown on the display within 30 seconds of power-up.
  • Page 66 15. On a computer connected to the same network, open a web browser and enter the IP address of the monitor as it appears on the display screen of the device. 16. A password screen will open like the one below. Enter the serial number as the password from the label on the back panel or table (e.g.

  • Page 67: Pump, Filter, Fan Replacement

    N o t e Alternatively, the sensor calibration coefficients can be updated using AirAssure Configuration Manager (Chapter 6) or TSI AirAssure Web application (Chapter 18. Allow the unit to warm up and run for a couple of hours and then check that the readings look reasonable.
  • Page 68 Service kit IPM2.5-KIT includes a replacement pump, filter, and fan, and is available for purchase from TSI. To service these components, follow the directions below: 1. Remove unit from wall, unplug power, and remove sensor element. previous section for details. 2.
  • Page 69 5. Place the screwdriver behind the filter and push upward to remove. Discard filter. 6. Remove cables from the cable guide. Maintenance and Troubleshooting...
  • Page 70 7. Disconnect the pump cable from the main board by pushing on the connector tab. Discard pump and cable assembly. 8. Remove the fan by pressing down on the retainer tab and pulling the fan out of the fan slot. A flathead screwdriver can be used from the opposite side (bottom of device) to help...
  • Page 71 10. Connect new fan into the circuit board (4-pin connector). 11. To place fan in correct position, the arrow on the fan housing should point downward (away from the display). The fan should be oriented such that arrows are at the bottom of the fan slot.
  • Page 72 14. Connect the new pump into the 10-pin connector on the circuit board. 15. Place the pump into place resting on filter by sliding under the top tab and pushing down on the bottom tab, until it snaps into place. Avoid pressing on the center of the pump.
  • Page 73 18. Slide the sensor into position until it snaps into place secured by the white tab. 19. Attach 6-pin cable to sensor. 20. To avoid pinching the cable when installing the cover, verify that there are five (5) ferrite beads above the fan and five (5) below the fan as shown.
  • Page 74 22. The monitor is ready for reinstallation. Re-connect all cable connections. 23. Slide unit back onto the wall. Tighten mounting screws. 24. Place cover over the mounted display and snap the bottom of the cover to the base. 25. After powering on, confirm a successful installation.

  • Page 75: Upgrading Firmware

    U p g r a d i n g F i r m w a r e To determine whether an IPM2.5 firmware upgrade is available, visit the AirAssure Getting Started Resource Center: http://www.tsi.com/airassure-get-started (Chinese) or http://www.tsi.com/airassure-get-started-en (English). The Resource Center will have the latest firmware revision available for download along with instructions on how to do so (see Application Note –...
  • Page 76 Problem Cause Suggested Action This is normal. <5 indicates a concentration of “less than” Display shows unusual Display shows <5 or >300 numbers 5 µg/m due to the limited resolution of the monitor. Likewise, >300 indicates a concentration “greater than” 300 µg/m Display shows -1, -2 or -3 This indicates an error condition.
  • Page 77 Problem Cause Suggested Action The zero module has a pump that can make a “hissing” noise Monitor periodically makes Normal operation of the zero a “hissing” noise module for a few minutes. This is normal. When the monitor is first powered on, it makes a quick three “chirps”...

  • Page 78: Technical Contacts

    T e c h n i c a l C o n t a c t s If you have technical or application questions, contact an applications engineer at TSI Incorporated. If the AirAssure monitor fails contact TSI at: Technical Support TSI Incorporated 500 Cardigan Road Shoreview, MN 55126...
  • Page 79 A P P E N D I X A S p e c i f i c a t i o n s This appendix provides specifications for the AirAssure™ PM2.5 Indoor Air Quality Monitor, Model IPM2.5 which are subject to change without notice. Sensor Type ......
  • Page 80 Web App ........ Ethernet connection  Password protection capability  Data export capability  Supports up to 99 sensors  Compatible with mobile devices  Located on local server  Display measurement on remote screen  Output coordinated to Air Quality Index color rating ...
  • Page 81 TSI Incorporated – Visit our website www.tsi.com for more information. Tel: +1 800 874 2811 India Tel: +91 80 67877200 Tel: +44 149 4 459200 China Tel: +86 10 8219 7688 France Tel: +33 1 41 19 21 99 Singapore Tel: +65 6595 6388 Germany Tel: +49 241 523030...

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