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THE C300R SERIES An uninterruptible power supply (UPS) incorporating line interactive technology, which eliminates all mains power disturbances. C300R USER MANUAL www.certaups.com A COMPLETE INSTALLATION For assistance please contact your local CertaUPS partner. AND USER GUIDE...
UPS INSTALLATION ..........................11 C300R TOWER INSTALLATION ......................11 C300R RACKMOUNT INSTALLATION ....................13 C300R SERIES STARTUP AND SHUTDOWN .................... 15 STARTING THE UPS WITH MAIN POWER PRESENT ................15 STARTING THE UPS FROM BATTERY ....................15 UPS SHUTDOWN WITH MAINS POWER .................... 15 UPS SHUTDOWN WITHOUT MAINS POWER ................
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BATTERY REPLACEMENT ........................22 REPLACING THE EBM ........................22 RECYCLING A UPS ..........................23 TROUBLESHOOTING ..........................24 ALARMS & FAULTS ..........................24 SILENCING THE ALARM ........................25 TESTING THE BATTERIES ........................25 TECHNICAL DATA ..........................26 BLOCK DIAGRAM ..........................26 ELECTRICAL SPECIFICATION ......................
Not to be disposed of in general waste Waste electrical equipment or electronic equipment (WEEE) should not be disposed of in the general waste. CertaUPS systems should always be disposed of at a proper recycling/hazardous waste disposal centre. Please see page 10 for disposal guidance.
CAUTIONARY NOTES Please be aware of the following risks when handling and operating CertaUPS units. RISK TYPE DETAILS Even after the unit is disconnected from the mains power supply (building outlet socket), components inside the UPS are still energised from the battery which are...
PRODUCT OVERVIEW FULL PRODUCT DETAILS CAN BE FOUND AT WWW.CERTAUPS.COM/PRODUCT/CERTAUPS-C300R/ The CertaUPS C300R series is an uninterruptible power supply (UPS) incorporating line-interactive technology, which eliminates mains power disturbances. THE MODEL LIST Please check that the unit you have purchased is correct by referring to the model number, which appears on the rear panel of the UPS unit.
INSPECTION Every effort is made to ensure that CertaUPS systems are packaged as safely as possible to ensure that no damage is incurred during shipment. Please visually inspect the UPS when it is received. Please keep all packaging in a safe place for future use.
The UPS needs to be fully charged to achieve full autonomy • C300R TOWER INSTALLATION A QUICK START VIDEO GUIDE FOR THE C300R TOWER MODEL IS AVAILABLE AT WWW.CERTAUPS.COM/MEDIA Tools required: Insulated screwdriver • Correctly rated and fused loose cable •...
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Connect an Earth line from the UPS (port A) to the EBM (port B) Take off the front panel. To do this remove the 2 screws from the right-hand side of the front of the UPS and carefully take out the LCD screen to remove the screw that is behind it.
C300R RACKMOUNT INSTALLATION A QUICK START VIDEO GUIDE FOR THE C300RR RACKMOUNT/TOWER MODEL IS AVAILABLE AT WWW.CERTAUPS.COM/MEDIA This series of UPS can be placed horizontally and vertically, with the LCD screen rotating 90 degrees. Ensure the master input breaker switch is OFF...
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Take off the front panel. To do this remove the 2 top screws from the front of the UPS and carefully take out the LCD screen and remove the screw. Finally, push inward the small blanking plate on the side of the front panel in order to remove it. This then enables you to connect the battery terminal (A) from the UPS to the EBM terminal (B) shown below.
UPS is turned on. Switch off all connected loads before turning off the UPS. The C300R Series UPS can be started either “hot” or “Cold”, this means the UPS can be activated regardless of whether the unit has a main supply (Hot) or if no mains power is available (Cold).
A few seconds later the LCD display will power off. C300R SERIES OPERATION FRONT PANNEL The CertaUPS C300R has a four-button graphical LCD. It provides useful information about the UPS itself, load status, events, measurements and settings. The following table shows the indicator status and description:...
The table below gives details on the information provided by the UPS: IF ANY OTHER STATUS APPEARS, OR FOR FURTHER GUIDANCE ON WHAT TO DO PLEASE SEE THE TROUBLESHOOTING SECTION ON PAGE 25 OR CONTACT A CertaUPS REPRESENTIVE OPERATION STATUS...
SETTINGS MENU The LCD display can be used to access detailed information about the current UPS status as well as configure the UPS settings. The UPS is controlled using basic button functions via the LCD panel, to access and configure the UPS Press and hold the Enter button for longer than 3 seconds.
The Network Management Card allows the UPS to communicate with monitoring devices by utilising network connectivity. The C300R series has one available expansion bay for the following connectivity cards: NMC/SNMP Card – this interface card provides SNMP and HTTP capabilities as well as monitoring through a •...
SOFTWARE The C300R series is compatible with WinPower which is an open-source, online UPS monitoring and management software tool. Key features: • Power flow display for monitoring UPS status Scheduled system shutdown/restart • • Warning notification via E-mail / SMS / Windows system log* Scheduled UPS test •...
UPS MAINTENACE ADOPTING A PREVENTATIVE MAINTENANCE SCHEDULE IS CRITICAL TO ACHIEVING OPTIMUM UPS PERFORMANCE UPS CARE For the best preventive maintenance: Keep the area around the equipment clean Keep the equipment free from dust Ensure the equipment is positioned in a well-ventilated area For maximum battery life keep the equipment at an ambient temperature of 20-25°C (77°F max) Carry out regular environmental and battery checks The batteries are rated for a 3-5 year service life.
BATTERY REPLACEMENT DO NOT DISCONNECT THE BATTERIES WHILE THE UPS IS IN BATTERY MODE CONSIDER ALL WARNINGS, CAUTIONS, AND NOTES BEFORE REPLACING BATTERIES ELECTRIC ENERGY HAZARD. DO NOT ATTEMPT TO ALTER ANY BATTERY WIRING OR CONNECTORS. DO NOT Allow unauthorised personnel near the batteries. Servicing should be performed by qualified, knowledgeable personnel only DO NOT Dispose of batteries in a fire.
The UPS starts a battery test if: The batteries are fully charged • The UPS is in Normal mode with no active alarms • Bypass voltage is acceptable • During the battery test, the UPS transfers to Battery mode and discharges the batteries for 10 seconds. The front panel displays “TEST”...
TROUBLESHOOTING The C300R series is designed for durable, automatic operation. It also provides alerts whenever potential operating problems occur. ALARMS SHOWN ON THE CONTROL PANEL DO NOT MEAN THAT THE OUTPUT POWER IS AFFECTED. INSTEAD THEY ARE PREVENTIVE ALARMS INTENDED TO ALERT THE USER Events are silent status indicators.
SHOR Inverter short Check UPS output for possible short circuit ISFT Inverter soft start fail Contact your service representative bSFT Bus soft start fail Contact your service representative OVTP Over temperature fault Ensure adequate ventilation and ambient temperature INVL Inverter voltage low Contact your service representative INVH Inverter voltage high...
438 x 86.5 x 436 20.5 C300R-BB72VP 438 x 86.5 x 608 33.3 A FULL GLOSSARY OF TERMS CAN BE FOUND AT: WWW.CERTAUPS.COM/SUPPORT/UPS-GLOSSARY/ FOR FURTHER INFORMATION OR ASSISTANCE, PLEASE CONTACT YOUR CertaUPS REPRESENTATIVE OR VISIT: WWW.CERTAUPS.COM C300R User Manual Page 27...