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CertaUPS C400R-010-B Installation Manual

C400r 1-3 kva, rack/tower, 1000-3000va
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C400R 1-3 kVA
Service and support
WWW.CERTAUPS.COM
INFO@CERTAUPS.COM
T: +44 (0)1246 431 431
Rack/Tower
1000-3000VA
Installation/Manual
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Summary of Contents for CertaUPS C400R-010-B

  • Page 1 C400R 1-3 kVA Rack/Tower 1000-3000VA Installation/Manual Service and support WWW.CERTAUPS.COM INFO@CERTAUPS.COM T: +44 (0)1246 431 431...

  • Page 2: Table Of Contents

    1. Safety and EMC Instructions ............1 1.1 Installation ................. 1 1.1.1 Inspection of unit ................2 1.1.3 UPS Setup ..................2 1.2 Operation ................... 8 1.3 Maintenance, servicing and faults ..........9 1.3.1 UPS and battery care ..............9 1.3.2 Storing the UPS and batteries .............
  • Page 3 4.4 Operation procedure of external battery ........ 18 5. Operation ..................19 5.1 Display panel ................19 5.2 Operating mode ............... 22 Fig. 5-4 Battery mode ................22 Fig. 5-7 HE mode .................. 24 Fig. 5-8 Converter mode ..............25 Fig.
  • Page 4 8.3 Battery replacement ..............41 9. Technical data ................41 9.1 Electrical specifications ............41 9.2 Operating environment ............42 9.3 Typical backup time (Typical values at 25°C) ......42 9.4 Dimensions and weights ............42 10. Communication port ..............43 10.1 RS-232 and USB communication ports ........

  • Page 5: Safety And Emc Instructions

    1. Safety and EMC Instructions Please carefully read the following user manual and safety instructions before installing and using the UPS 1.1 Installation See installation instructions before connecting to the input supply.  Condensation may occur if the UPS is moved directly from a cold to a warm environment.

  • Page 6: Inspection Of Unit

    1.1.1 Inspection of unit Inspect the UPS upon receipt for visible damage. If damaged please keep the original box and packaging and notify the carrier/dealer immediately. 1.1.2 Unpacking the cabinet To unpack the system: 1. Open the outer carton and remove the accessories packaged with the UPS. 2.
  • Page 8 Rackmount setup The C400R series can be installed in 19” racks. Both the UPS and external battery enclosure need 2U of rack space. Use the following procedure to install UPS in a rack. Align the mounting ears with screw holes on the side of the UPS and tighten the screws.
  • Page 9 4. Take off the front panel and connect the battery terminal (A) from UPS terminal (B) shown as below. Users need to remove the small blanking plate (C) on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.
  • Page 10 Connecting the EBM in a rack form 1. Using the same method as assembling the UPS in a rack form, assemble EBM into the rack-mounting on the top or bottom of the UPS. 2. Connect the earth line from the UPS (port A) to the EBM earthing point (port B) 3.
  • Page 11 Connecting the multiple EBMs C400R-010-B C400R-020-B and C400R-030-B UPS include an external battery port that allows users to connect multiple EBMs in order to provide additional backup time. Follow the procedure to install multiple EBM as below. Connecting multiple EBMs in Tower form 1.

  • Page 12: Operation

    Note: Three or more EBMs can be connected to the UPS in the same way as shown above. Note: After connecting the EBMs please do not forget to set the number of EBMs on LCD (see section 12). 1.2 Operation ...

  • Page 13: Maintenance, Servicing And Faults

    1.3 Maintenance, servicing and faults  The UPS operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel.  Caution - risk of electric shock. Even after the unit is disconnected from the mains power supply (building wiring socket), components inside the UPS are still connected to the battery which are potentially dangerous.

  • Page 14: Storing The Ups And Batteries

    1.3.2 Storing the UPS and batteries When the UPS is to be stored for a long periods, recharge the battery every 6 months by connecting the UPS to utility power. The batteries charge to 90% capacity in approximately 4 hours. However it is recommended that the batteries charge for 48 hours after long-term storage.
  • Page 15 1.3.4 Replacing UPS Internal Batteries Follow the steps and Charts as below to replace batteries: 1. Take off the LCD box and remove the screws. 2. Slide and Pull the front panel left and then take it off. 3. Disconnect the cable from the UPS and battery pack. 4.

  • Page 16: Transport

    1.3.5 Testing New Batteries For a battery test:  The batteries must be fully charged.  The UPS must be in Normal mode with no active alarms.  Don’t take on/off the load. To test batteries: 1. Connect the UPS to utility power for at least 48 hours to charge the batteries. 2.

  • Page 17: Standards

    1.6 Standards * Safety IEC/EN 62040-1 * EMI Conducted Emission......:IEC/EN 62040-2 Category C1 Radiated Emission......:IEC/EN 62040-2 Category C1 Harmonic Current.......:IEC/EN 61000-3-2 Voltage Fluctuation and Flicker..:IEC/EN 61000-3-3 *EMS ESD............:IEC/EN 61000-4-2 Level 3 RS............:IEC/EN 61000-4-3 Level 3 EFT............:IEC/EN 61000-4-4 Level 4 SURGE..........:IEC/EN 61000-4-5 Level 4 CS…………………………………….……………...:IEC/EN 61000-4-6 Level 3...

  • Page 18: Description Of Commonly Used Symbols

    2. Description of commonly used symbols Some or all of the following symbols may be used in this manual. It is advisable to familiarize yourself with them and understand their meaning: Alert you to pay Protective Ground special attention Alarm silence...

  • Page 19: Introduction

    This manual covers the UPS listed as follows. Please confirm whether it is the model you intend to purchase by performing a visual inspection of the model number on the rear panel of the UPS. Model No. Type Model No. Type C400R-010-B C400R-010-C Extended C400R-020-B Standard C400R-020-C backup time...

  • Page 20: Inspection

    C19 for 16A load. Simply plug the load power cord to the output sockets to complete connection. Model no. Output socket (pcs) C400R-010-B (C) / C400R-020-B (C) 8 * IEC320 C13 C400R-030-B (C) 8 * IEC320 C13 + 1 * C19...

  • Page 21: Battery Charge

    Caution: Do not connect equipment which may overload the UPS system (e.g. laser printers) EPO Connection: User can select the polarity of EPO (Emergency Power Off), “normally closed” is the default setting. Normally Open Normally the EPO connector is open on the rear panel. Once the connector is closed with a wire the UPS would stop the output until the EPO status is disabled.

  • Page 22: Operation Procedure Of External Battery

    4.4 Operation procedure of external battery  Use the battery pack with voltage: 36VDC for 1kVA (12V batteries), 48VDC for 4 batteries), C400R-020-B (C) (12V 72VDC for C400R-030-B(C) (12V batteries). Connection of batteries with more or less than the required cell quantity will cause abnormal operation or permanent damage.

  • Page 23: Operation

    5. Operation 5.1 Display panel The UPS has a four-button graphical LCD with dual colour backlight. Standard back-light is used to light up the display with white text and a blue background. When the UPS has a critical alarm, the backlight changes the text to dark amber and the background to amber.
  • Page 24 Table 5-1 Control Button Functions The Button Function Illustration When the unit has no mains power and batteries connected, press for >100ms & <1s to power on Power on When the unit is powered on and in Bypass mode, Turn on press this button for >1s to turn on When the unit has been turned on, press this button Turn off...
  • Page 25 Table 5-2 Buzzer definition UPS condition Buzzer status Fault active Continuous Warning active Beep every second Beep every 4 seconds, if battery low, buzzer Beep every Battery output second Bypass output Beep every 2 minutes The UPS provides useful information about itself: load status, events, measurements, identification, and settings through the front panel display.

  • Page 26: Operating Mode

    5.2 Operating mode The different graphic symbol could be displayed corresponding to current operating mode or status. 5.2.1 Line mode The example of LCD display in Line mode is shown in the following diagram. Fig. 5-3 Line mode 5.2.2 Battery mode The example of LCD display in battery mode is shown in the following diagram.
  • Page 27 5.2.3 Bypass mode The LCD display in bypass mode is shown in the following diagram. The UPS does not provide a backup function when it is in bypass mode. The power used by the load is supplied from the utility power via an internal filter. The UPS will beep once every 2 minutes in bypass mode.

  • Page 28: Fig. 5-7 He Mode

    mode 5.2.5 HE mode (High Efficiency It is also called economy (ECO) mode. After the UPS is turned on the power used by the load is supplied from the utility power via internal filter while the utility power is in normal range so the high efficiency can be gained in the HE mode.

  • Page 29: Fig. 5-8 Converter Mode

    Fig. 5-8 Converter mode The function can be enabled through the LCD setting or the management software (WinPower, etc.). The load should be derated to 70% in converter mode. 5.2.7 Warning When a warning occurs the UPS will display the relevant warning. Most warnings are not fatal and the UPS will continue to work, but they should be paid attention to, otherwise the UPS may fail.

  • Page 30: Fig. 5-11 Overload

    5.2.8 Fault When the fault occurs the UPS will indicate the relevant fault code. Depending on the severity of the fault the UPS will switch to bypass or cease/stop providing an output and give a constant alarm. The backlight of LCD would also turn red.

  • Page 31: Turning The Ups On And Off

    Fig. 5-12 Battery test If a battery status fault of “bad battery detected” or “battery disconnected” is found, the battery failure symbol will be shown and the UPS will alarm. Fig. 5-13 Battery Fails 5.3 Turning the UPS on and off Attention: The UPS can only be turned on when connecting to the mains input for the first time.
  • Page 32 1s and the UPS starts to turn on. When the UPS is powered on the fans will start and the LCD will display the CertaUPS logo. Then LCD will then display the default UPS status summary screen after an initial self-test.

  • Page 33: Lcd Operation

    When completing the above action, UPS output voltage is still present. In order to cut off the UPS output, simply disconnect the mains power supply. A few seconds later the LCD display will turn off and no output is available. 5.3.4 Turning off UPS without utility Power off the UPS by pressing the button continuously for more...
  • Page 34 Input Output Load 230V 230V 3000VA UPS Status 50Hz 50Hz 2700W Alarm # 41 Output overload Event log Battery Volt: 54.8V Battery charging Maintenance Charge level: 100% Status: Control Line Mode Running Time: CONTROL 0001:03:01:00 Identification Settings Fig. 5-14 Main menu tree...
  • Page 35 5.4.2 The UPS status menu By pressing on the menu of “UPS status” the display will enter the next UPS status menu tree. The content of UPS status menu tree is same as the default UPS status summary menu. By pressing >1s, the display would return the last main menu tree.
  • Page 36 5.4.3 The event log menu By pressing on the menu of “Event log”, the display would enter the next event menu tree. All the old event, alarm and fault have been recorded here. The information includes the illustration, the event code, and the operating time of UPS when the event happened.
  • Page 37 5.4.4 The measurement menu By pressing on the menu of “Measurements”, the display would enter the next measurement menu tree. A lot of detailed useful information could be checked here, including the output voltage and frequency, the output current, the load capacity, the input voltage and frequency, etc.
  • Page 38 5.4.5 The control menu By pressing on the menu of “Control”, the display will enter the next control menu tree. Buzzer mute - the buzzer will stop beeping Start battery test - will start a quick battery test Load segments - allows control of the two load segments when UPS is in output mode.
  • Page 39 Press >1s Buzzer mute Control Buzzer mute: no Press >1s Status: Battery test Identification Start Battery test Schedule battery test Load segment 1: Settings Load segments <on> Load segment 2: <off> Battery Clear EPO status 54.6V 100% Reset fault state Status: Fault active Reset fault: no Clear event log...
  • Page 40 By pressing >1s, the display would return to the last main menu tree. Control By Pressing >1s Identification Type/Model C400R-010-B By Pressing <1s Settings Serial number: C0000000000 By Pressing <1s UPS firmware: XXXXX.XX...

  • Page 41: Special Function

    5.4.7 The setting menu Please contact your local distributor for further information before using the settings. Some settings will change the specification and enable or disable some functions. An incorrectly configured UPS may result in potential failures or protecting function loss, even directly damage the load, battery or UPS.

  • Page 42: Converter Function

    6.2 Converter function 6.2.1 Brief introduction of Converter function In converter mode the UPS will operate with a fixed output frequency (50Hz or 60Hz). Once mains is lost or abnormal the UPS will transfer to Battery mode and the load is supported continuously. The benefit is that the output frequency is fixed, this is needed by some very sensitive equipment.
  • Page 43 Battery low Battery voltage is When an audible alarm sounds Alarm Code: 12 every second the battery is almost empty. Charger fail The charger is Notify dealer. Alarm Code:15 broken Inverter temperature Internal Check the ventilation of the UPS high temperature of the and also consider the ambient Alarm Code: 86...

  • Page 44: Maintenance

    Please have the following information at hand before calling the After-Sales Service Department: 1. Model number, serial number. 2. Date on which the problem occurred. 3. LCD display information, Buzzer alarm status. 4. Utility power condition, load type and capacity, environment temperature, ventilation condition.

  • Page 45: Battery Replacement

    UPS by following section 5.8. Then turn on the battery breaker and press the ON switch to make the UPS perform a battery test, check whether the battery status is normal. 9. Technical data Electrical specifications INPUT Model No. C400R-010-B(C) C400R-020-B(C) C400R-030-B(C) Phase Frequency (45~55)/(54~66) Hz Max Current(A) 13.5...

  • Page 46: Operating Environment

    ＜95% Operating humidity ＜1000m Altitude Storage temperature 0°C to 45°C 9.3 Typical backup time (Typical values at 25°C) Model No. 100 % Load 50 % Load C400R-010-B C400R-020-B C400R-030-B 9.4 Dimensions and weights C400R- C400R- C400R- C400R- C400R- C400R- Model...

  • Page 47: Communication Port

    10. Communication port 10.1 RS-232 and USB communication ports Signal Direction from the Function name Unused Not applicable Transmit to external device Receive from external device Unused Not applicable Signal common Not applicable (tied to chassis) To establish communication between the UPS and a computer, connect a computer to one of the UPS communication ports by using an applicable communication cable.

  • Page 48: Rs-232 Port

    10.2 RS-232 port The RS-232 port is available for UPS monitoring, control, and firmware updates. To establish communication between the UPS and a computer, connect one end of the serial communication cable that comes with the UPS to the RS-232 port on the UPS. Connect the other end of the serial cable to the RS-232 port on a computer.

  • Page 49: Dry Contact Port

    10.5 Dry contact port The UPS incorporates built-in single programmable relay output with a potential free contact for remote alarm indication (Dry out port) and incorporates a single signal input (Dry in port). See figure in the UPS rear panel for the locations of the ports. The relay output can be configured by the LCD setting menu or protocol command, by default the output contact is “Summary Alarm”.
  • Page 50 Table 10-1 Dry out/in contacts Dry out signal Description Summary Alarm Activated when any warning happens On Battery Activated when the UPS operates on battery Battery Low Activated by the battery low alarm UPS OK Activated when the UPS has no alarms and no fault. On Bypass Activated when the UPS is in bypass.

  • Page 51: Software

    RS232 or USB protocol, no matter how far from the UPSs. Installation procedure: 1. Go to the website: http://www.certaups.com/software/ 2. Follow the instructions as described on the website to download the software. 3. When downloading all required files from the internet, enter the product key: 511C1-01220-0100-478DF2A to install the software.

  • Page 52: Configuring Ups For Ebm Numbers

    12. Configuring UPS for EBM Numbers To ensure the LCD displays the correct battery capacity, configure the UPS for the correct number of EBMs: Enter settings mode: Press and hold the left button for longer than 1 second. This will cause the UPS to go into settings mode. Select settings items: Press the left and right buttons to cycle through the settings until you reach the settings item “EBM”.

  • Page 53: Appendix: Rear Panel

    Appendix: Rear panel The UPS rear panel description table and pictures are shown as below: (C400R-010-B(C) & C400R-020-B(C) & C400R-030-B(C) ) AC Output EPO / Dry in Communication Port UPS Port AC Input Dry out SNMP slot RS232 Earth Line Port...
  • Page 54 C400R-020-C rear panel C400R-030-B(C) rear panel The EBM rear panel description table and picture are shown as below: (C4BB3 &C4BB4 & C4BB5 EBM) Earth Line Port C4BB3 &C4BB4 & C4BB5 EBM...

This manual is also suitable for:

C400r-020-bC400r-030-b

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