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CertaUPS C300R-020-B Installation Manual

C300r series 1-3 kva rack/tower 1000-3000va
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C300R 1-3 kVA
Service and support
WWW.CERTAUPS.COM
INFO@CERTAUPS.COM
T: +44 (0)1246 431 431
Rack/Tower
1000-3000VA
Installation/Manual
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Summary of Contents for CertaUPS C300R-020-B

  • Page 1 C300R 1-3 kVA Rack/Tower 1000-3000VA Installation/Manual Service and support WWW.CERTAUPS.COM INFO@CERTAUPS.COM T: +44 (0)1246 431 431...

  • Page 2: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions for the C300R 1000-3000VA series that should be followed during the installation and maintenance of the UPS and batteries. Please read all safety and operating instructions before operating the UPS. Adhere to all warnings on the unit and those contained within this manual.

  • Page 3: Table Of Contents

    1. Introduction ................................4 2. Safety Warning ..............................6 2.1 Description of Commonly Used Symbols ....................... 8 3. Installation ................................8 3.1 Inspection of Unit ............................8 3.2 Unpacking the UPS ............................9 3.3 UPS Setup ..............................9 3.4 EBM Installation (Optional) ......................... 16 3.5 UPS Initial Start up ............................

  • Page 4: Introduction

    1. Introduction The C300R is a compact, Line Interactive, pure sinewave UPS. The C300R is designed to support critical equipment such as desktop PCs, servers, workstations and other networking equipment. The C300R is available with an output rating of 1000-3000VA. The C300R protects connected equipment from power issues including power sags, spikes, brownouts, line noise and blackouts.
  • Page 5 Features:  Cold start capabilities.  Selectable input and output ranges.  Easy battery replacement design.  Ability to extend runtime with scalable external battery module (EBM).  Built-in boost and buck Automatic Voltage Regulator (AVR).  Built-in Dry contact/RS-232/USB communication ports. ...

  • Page 6: Safety Warning

    2. Safety Warning DANGER: This UPS contains high voltages. All repairs and servicing should be performed by trained service personnel only. There are no user serviceable parts inside the UPS. WARNING:  This UPS contains its own energy source (batteries).The UPS output may carry live voltage even when the UPS is not connected to an AC supply.
  • Page 7 CAUTION:  Batteries can present a risk of electrical shock or burns from high short- circuit current. Observe proper precautions. Servicing should only be performed by qualified service personnel who have knowledge of batteries and the required precautions. Keep untrained personnel away from the batteries.

  • Page 8: Description Of Commonly Used Symbols

    2.1 Description of Commonly Used Symbols Some or all of the following symbols may be used in this manual and therefore, all users should familiarise themselves with their definitions. Table1. Description of Commonly Used Symbols 3. Installation 3.1 Inspection of unit Visually inspect the UPS for damage upon receipt.

  • Page 9: Unpacking The Ups

    3.2 Unpacking the UPS To unpack the system: Open the outer box and remove the accessories packaged with the UPS. Carefully lift the UPS out of the outer box and set it on a flat, stable surface. Discard or recycle the packaging in a responsible manner, or store it for future use.
  • Page 10 Carefully place the UPS within the stands. Slide the UPS stands to each end of the tower.
  • Page 12 2. Pull out the LCD panel and rotate it in a clockwise direction to 90 degrees and then push it back into the front panel. (The LCD is on a short wire please take care when executing this step).
  • Page 13 Rackmount setup The UPS can also be installed within a 19” rack cabinet. The UPS takes up 2U of rack space for each additional EBM installed an additional 2U rack space is required. Use the following procedure to install the UPS within a rack cabinet. Align the mounting ears with the screw holes on the side of the UPS, and tighten the screws.
  • Page 14 Slide the UPS into the rack rails and lock it into the rack enclosure. Tighten the screws. The UPS is now ready for cabling unless you are installing EBMs...

  • Page 16: Ebm Installation (Optional)

    3.4 EBM Installation (Optional) Connecting the EBM in Tower form: Position the UPS and EBM within the extended UPS stands then slide the stands to either end of the tower. Tighten the screws on the UPS cover for stabilisation. Connect an Earth line from the UPS (port A) to the EBM (port B)
  • Page 17 Take off the front panel. To do this remove the 2 top screws from the front of the UPS and carefully take out the LCD screen and remove the screw that is behind it. Finally push inward the small blanking plate on the side of the front panel in order to remove it. This then enables you to connect battery terminal (A) from the UPS to the EBM terminal (B) shown below.
  • Page 18 Connecting the EBM in a rack form 1. Using the same method as assembling the UPS in rack form, assemble the EBM into the rackmounting above or below the UPS.
  • Page 19 Take off the LCD box, and unscrew the internal screws. Take off the front panel. To do this remove the 2 top screws from the front of the UPS and carefully take out the LCD screen and remove the screw. Finally push inward the small blanking plate on the side of the front panel in order to remove it.
  • Page 20 After installing the UPS into the rack the load can then be connected to the UPS. Please make sure the load equipment is turned off before connecting all loads into the output C13/C19 ports.
  • Page 21 onnecting multiple EBMs The C300R UPS includes an external battery port that allows users to connect multiple EBMs in order to provide additional backup time. In order to do this please follow the instructions provided on the next few pages of this manual.
  • Page 22 Take off the front panel. To do this remove the 2 top screws from the front of the UPS and carefully take out the LCD screen and remove the final screw. Finally push inward the small gate on the side of the front panel in order to remove it.
  • Page 23 Connecting multiple EBMs in rack form Connect an Earth line between the UPS and the first EBM, and then connect an Earth line between the first EBM and the second EBM. Take off the front panel. To do this remove the 2 top screws from the front of the UPS and carefully take out the LCD screen and remove the screw.

  • Page 24: Ups Initial Start Up

    Note: Three or more EBMs can be connected to the UPS in the same way as shown above. 3.5 UPS initial start up To start up the UPS: Verify that the internal batteries are connected. If optional EBMs are installed verify that the EBMs are connected to the UPS.

  • Page 25: Display Panel

    4. Operation 4.1 Display panel The UPS has a four-button graphical LCD with dual colour backlight. The standard backlight is used to light up the display with black text and a blue background. When the UPS has a critical alarm the backlight changes the background to red.
  • Page 26 -ON/OFF -UPS Test /Alarm Silence -Select -Enter The following table describes the functions of the LCD control buttons. Table1. Description of control button Control Switch Function Button --To turn the UPS on/off. Press and hold the power button for longer than 3 seconds.
  • Page 27 --Enter settings mode Press and hold the button more than 3 seconds. --Enter settings item Press and hold the Enter button for more than one second, the UPS allows users to configure the settings, and the settings string Enter will flash. --Confirm settings Press and hold the Enter button for one...
  • Page 28 UPS/user Indicates the UPS current mode of operation (see Table setting display 3).Or Indicates the settings currently being altered by the status user (see Table 4). Warning This light will turn on when the UPS alarm is active or if indication light there’s an error that is causing the UPS to malfunction.
  • Page 29 UPS status display string description: The following table shows the description of the LCD display string messages: Table3. UPS Status Display String LCD Display Description STbY The UPS is currently in standby mode. The input voltage is too low. (below minimum operating conditions) IPVL The input voltage is too high.

  • Page 30: Operating Mode

    User Setting String Description: The following table shows the options that can be changed by the user: Table4. User Setting String [220]= 220V Output voltage mode selection [230]= 230V [240]= 240V [000]= Normal range mode Input type selection [001]= Wide range mode [002]= Generator mode External battery module (EBM) settings 0~9 is the number of external battery...

  • Page 31: Configuring Load Segment

    Battery mode: When the UPS is operating during a power outage the alarm beeps once every four seconds and the LCD display string shows “bATT” to indicate the UPS is working from the batteries. If the battery’s capacity becomes low whilst in Battery mode the alarm beeps once every second and the LCD display string shows “bATL”.

  • Page 32: Configuring Ups For Ebm Numbers

    Select settings item: Press the Select button to cycle through the setting items shown in Table 5. Enter settings item: When the LCD displays “LS1” or “LS2”, press the enter button for longer than one second to enter LS1 or LS2 settings this will cause the settings string to flash.

  • Page 33: Configuring Green Function

    Select setting value: Press the Select button to select the number of EBMs according to your UPS configuration. (up to a maximum of 9) Confirm settings: Press and hold the Enter button for one second, and the UPS will then return to settings mode. Exit Settings mode: Press and hold the Enter button for 3 seconds or the Power button...

  • Page 34: Communication Port

    Confirm settings: Press and hold the Enter button for one second, and the UPS will then return to settings mode. Exit Settings mode: Press and hold the Enter button for 3 seconds or button for 0.5 second to exit settings mode. 5.

  • Page 35: Emergency Power Off (Epo)

    RING Output Ring LNFAIL1 Output Line fail Power supply RS-232 communication port 5.2 Emergency Power Off (EPO) The EPO function of the UPS is used to shutdown the equipment remotely. This feature can be used for shutting down the load during an emergency. Warning: This circuit must be separated from hazardous voltage circuits by reinforced insulation.

  • Page 36: Network Management Card (Optional)

    5.3 Network Management Card (Optional) The Network Management Card allows the UPS to communicate in a variety of networking environments and with different types of device. The C300R series UPS has one available communication slot for Winpower or other management software to achieve remote monitoring of the UPS through network connectivity.
  • Page 37 to 90% capacity in approximately 4 hours. However it is recommended that the batteries charge for 48 hours after long- term storage.

  • Page 38: Time To Replace The Batteries

    6.3 Time to replace the batteries When the LCD backlight turns to red, the screen displays “bTWK” and there is a continuous alarm the batteries may need to be replaced. Please check the battery connection or contact your supplier to arrange replacement. WARNING: Turn off the UPS and disconnect it from the mains power supply.

  • Page 39: Replacing The Ups Internal Batteries

    Do not dispose of batteries in a fire. Batteries  may explode when exposed to flames. The safe disposal of batteries is required. Refer to your local environmental  policies e.g. WEEE Regs. for disposal requirements. Do not open or damage the battery. Released toxic electrolyte is harmful to ...
  • Page 41 Disconnect the cable from the UPS and battery pack. Remove the right inner battery bracket Pull the battery pack out onto a flat surface.

  • Page 43: Testing New Batteries

    Install the new battery pack into the UPS. Screw the battery bracket back into the UPS and reconnect the battery cable A and B. Re-install the front panel on the UPS. 6.5 Testing New Batteries For a battery test, please check: The batteries must be fully charged.

  • Page 44: Recycling The Used Battery

    6.6 Recycling the used battery Warning: Never dispose of batteries in a fire. It may explode.  Do not open or damage the batteries. Released electrolyte is harmful to  the skins and eyes. It may be toxic. A battery can present a risk of electrical shock and high short circuit current.

  • Page 45: Specification

    7. Specification 7.1 Specification Table 6. Electrical Specification Model C300R-010-B C300R-015-B Capacity VA/Watt 1000VA/900W 1500VA/1350W Input voltage range 176-288VAC 50/60Hz ±5Hz for Normal Mode 40-70Hz for Input Frequency range Generator Mode Voltage 220/230/240VAC Voltage Regulation (Batt. Mode) ±5% Output Frequency 50Hz or 60Hz Waveform Pure Sinewave...
  • Page 46 Model C300R-020-B C300R-030-B Capacity VA/Watt 2000VA/1800W 3000VA/2700W Input voltage range 176-288VAC Input Frequency range 50/60Hz ±5Hz for Normal Mode 40-70Hz for Generator Mode Voltage 220/230/240VAC Voltage Regulation ±5% (Batt. Mode) Output Frequency 50Hz or 60Hz Waveform Pure Sinewave 110% -0%, +8%: shutdown after 3 minutes.
  • Page 47 Table 8.Indicators and Audible alarm AC Mode NORM---normal mode Backup Mode Show “bATT” and sounding every 4 seconds Load/Battery Level LCD showing Indicator UPS Fault LCD will show a red screen and “ **** ” Overload LCD will show a red screen and “ OVLD ” Low Battery LCD will show a red screen and “...

  • Page 48: Rear Panels

    Table10. Dimensions and weights Model C300R-010-B C300R-015-B C300R-020-B C300R-030-B Net weight (kg) 17.8 17.8 27.8 32.0 Dimension (mm) Case 438x86.5x436 438x86.5x608 (WxHxD) Dimension (mm) 438x86.5x436 438x86.5x608 (WxHxD) Case Net weight (kg) 20.5 33.3 7.2 Rear Panels Function (C300R-010-B & C300R-015-B)
  • Page 49 Function (C300R-020-B & C300R-030-B) AC Output Modem/Network Surge Protection SNMP Port AC Input RS-232 / Dry-Contact Communication Port USB Port Earth Line connection C300R-020-B Standard model rear panel C300R-030-B Standard model rear panel...

  • Page 50: Trouble Shooting

    The EBM rear panel description table and picture are shown below: ( C300RBB36V/C300RBB72V) Earth Line connection C300RBB36V/C300RBB72V Rear panel 8. Trouble Shooting 8.1 Audible Alarm Trouble Shooting Indication Cause Solution Sounding every 4 The UPS is on Check the input voltage. seconds battery mode.

  • Page 51: General Trouble Shooting

    8.2 General Trouble Shooting Problem Cause Solution The UPS can't be turned on when Internal fuse may be Please contact your supplier. power switch is broken. pressed Output jumpers are not connected Check output jumpers. UPS is on and there is correctly.

  • Page 52: Software Installation

    UPS on the same LAN regardless of distance from the UPSs. Installation procedure: Go to the website: http://www.certaups.com/software Choose the operating system you use and follow the instructions described on the website to download the software. When downloading the required files from the internet enter the product key: 511C1-01220-0100-478DF2A to initiate installation of the software.

This manual is also suitable for:

C300r-030-b

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