CertaUPS C400-010-B Installation And Owner's Manual

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C400 1000-3000 VA
Service and support
WWW.CERTAUPS.COM
INFO@CERTAUPS.COM
T: +44 (0)1246 431 431
Tower
1000-3000VA
Installation/Manual

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Summary of Contents for CertaUPS C400-010-B

  • Page 1 C400 1000-3000 VA Tower 1000-3000VA Installation/Manual Service and support WWW.CERTAUPS.COM INFO@CERTAUPS.COM T: +44 (0)1246 431 431...
  • Page 2: Table Of Contents

    CONTENT 1. SAFETY AND EMC INSTRUCTIONS ............1 1.1 I ..................1 NSTALLATION 1.2 O ................... 2 PERATION 1.3 M ........... 3 AINTENANCE SERVICING AND FAULTS 1.4 T ..................3 RANSPORT 1.5 S ....................3 TORAGE 1.6 S ..................4 TANDARDS 2.
  • Page 3 10.1 E ............. 28 LECTRICAL SPECIFICATIONS 10.2 O ..............29 PERATING NVIRONMENT 10.3 T 25°C ) ..... 29 YPICAL BACKUP TIME YPICAL VALUES AT IN MINUTES 10.4 D ..............30 IMENSIONS AND WEIGHTS 11. COMMUNICATION PORT ............... 30 11.1 USB RS-232(O ......
  • Page 4: Safety And Emc Instructions

    1. Safety and EMC Instructions Please read carefully the following user manual and the safety instructions before installing or operating the unit. 1.1 Installation  See installation instructions before connecting to mains power.  Condensation should occur if the UPS is moving directly from a cold to a warm environment.
  • Page 5: Operation

    Do not block the ventilation openings on the UPS housing. Ensure the air vents on the front, side and rear of the UPS are clear at all times. At least 25cm of space on each side is recommended. The air flow diagram is shown as below: ■...
  • Page 6: Maintenance, Servicing And Faults

    1.3 Maintenance, servicing and faults  The UPS operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel.  Caution - risk of electric shock. Even after the unit is disconnected from the mains power supply (building wiring socket), components inside the UPS are still connected to the battery which are potentially dangerous.
  • Page 7: Standards

    1.6 Standards * Safety IEC/EN 62040-1 * EMI Conducted emission........:IEC/EN 62040-2 Category C2 Radiated emission........:IEC/EN 62040-2 Category C2 Harmonic current........:IEC/EN 61000-3-2 Voltage fluctuation and flicker....:IEC/EN 61000-3-3 *EMS ESD............:IEC/EN 61000-4-2 Level 3 RS............:IEC/EN 61000-4-3 Level 3 EFT............:IEC/EN 61000-4-4 Level 4 SURGE...........:IEC/EN 61000-4-5 Level 4 CS………………………………………….…..……...:IEC/EN 61000-4-6 Level 3...
  • Page 8: Description Of Commonly Used Symbols

    2. Description of commonly used symbols Some or all of the following symbols may be used in this manual. It is advisable to familiarise yourself with them and understand their meaning: 3. Introduction This Online-Series is an uninterruptible power supply incorporating double-converter technology.
  • Page 9 The Model List Power Model Item Model name Model description Other Rating type Single Phase input 1000VA/ Tower Standard model Single Phase C400-010-B 900W Output Single Phase input 1000VA/ Long Backup time Tower Single Phase C400-010-C 900W model Output Single Phase input...
  • Page 10: Panel Description

    4. Panel Description The display panel of C400-010 / 020 / 030-B (C) are all the same as shown as below: ■ Figure 4.1 Display panel 4.1 Button Switch Function Turn on UPS system: ON/Silence By pressing the ON-Button continuously for more than 1 second the UPS Button system is turned on.
  • Page 11: Lcd Description

    Enter display disable/enable and Charger current in all modes, could be selected Button by pressing Select-Button, and confirmed by pressing Enter-Button. 4.2 LCD description ■ Figure 4.2 LCD display LCD icon function Display Function Input Information Indicates input voltage/frequency value, which are displayed alternately.
  • Page 12 Load Information Indicates the load level. Every grid represents the level of 20%. One grid would be displayed if the level is 0~20% Battery Information Indicates the battery capacity. Every grid represents the capacity of 20%. Mode/Fault/Warning Information Indicates the operating mode Fault type, Warning type or battery remaining time, several warning types at the same time could be displayed alternately.
  • Page 13: Connection And Operation

    The UPS System has an input breaker on the standard cabinet. (2) UPS Output Connection The output sockets and types of the UPS are shown below: Model No. Output Socket -IEC(pcs) C400-010-B 4*C13 C400-010-C 3*C13 C400-020-B 4*C13...
  • Page 14 For C400-030-C IEC model, connect the output and ground wires to the terminal block according to Figure 5.1 and the table 5.1 ■ Figure 5.1 Output Connection diagram of C400-030-C IEC model Table 5.1 Terminal Terminal wire size Wire function Tightening torque position rating...
  • Page 15 (3) Battery Input Connection for long backup time model When connecting the external batteries it’s recommended to pay attention to these following items:  Use the battery pack with voltage: 24VDC for C400-010-C (2 pcs of 12V batteries), 48VDC for C400-020-C (4 pcs of 12V batteries), 72VDC for C400-030-C (6 pcs of 12V batteries) Note: Connection of batteries more than or less than required will cause abnormality or permanent damage.
  • Page 16 (4) EPO Connection EPO (Emergency Power Off) function is a standard feature for these UPS, the polarity of EPO is configurable; EPO is normally close as default setting. If the connection between two ports of the EPO connector is disconnected, EPO function will be active and the UPS will stop output power immediately.
  • Page 17: Battery Recharge

    5.3 Battery recharge Fully charge the batteries (external) of the UPS system by leaving the UPS system connected to the mains power for 1-2 hours approximately. The UPS system is able to operate immediatly without undertaking the recharging process, but the backup time may be shorter than the nominal value specified.
  • Page 18: Turn Off The Ups

    5.6 Turn off the UPS (1) In Line Mode: Press OFF button continuously for more than 1 second to turn off the UPS, the UPS will go into no output or bypass mode. In this situation, the UPS might have output power if bypass mode is enabled. Disconnect the mains power to turn off the output.
  • Page 19: Operating Mode For All Models

    Alarm Table List Status Alarm Battery mode Beep once every 4 sec Battery mode with battery low Beep once every sec Beep once every 2 min Bypass mode Overload Beep twice every sec Warning active Beep once every sec (see Warning & Fault Code Table ) Fault active Beep continuously Button function active...
  • Page 20: Line Mode

    Table 6.2:Warning & Fault Code Warning String Site fail SITE Fan fail FANF Battery over voltage (over charged) HIGH Battery low bLOW Charge fail CHGF Inverter temperature high TEPH Battery open bOPN Overload OVLD Digital bigger charger fail dCHF Inner temperature high ITPH Fault String...
  • Page 21: Battery Mode

    6.2 Battery mode The LCD display in battery mode is shown as figure 6.2. The information about the battery voltage, the battery level, the UPS output and the load level will be displayed. The “bATT” string indicates UPS working in battery mode.
  • Page 22: N Ooutput Mode

    ■ Figure 6.3 Bypass mode 6.4 No Output mode The LCD display in no output mode is shown as figure 6.4. The information about the mains power, the battery level, the UPS output and the load level could be displayed. The “STbY” string indicates UPS working in the No output mode.
  • Page 23: Eco Mode (Economy Mode)

    6.6 ECO mode (Economy mode) It is also called high efficiency mode. After turning the UPS on in ECO mode, the output power will be supplied from mains power directly via an internal filter while the mains power is in certain range, so the high efficiency performance would be gained in ECO mode.
  • Page 24: Setting By Lcd Module

    7. Setting by LCD Module The output voltage/frequency, Auto bypass status, operating mode in No output mode or Bypass mode, charger current, external Battery AH and battery remaining time function in all models can be set directly through LCD module. In bypass or no output mode, pressing the “Enter”...
  • Page 25 frequency value can be selected in “50Hz”, “60Hz” at any time; Bypass status can be selected in “000” or “001”(Here 000 means Bypass Disable, 001 means Bypass Enable), The UPS would turn to bypass mode within a few seconds if “Bypass Enable”...
  • Page 26 “OPF” after pressing the “Select” button. Step 2: “bYPA” after pressing the “Select” button. Step 3: Step 4: “MOdE” after pressing the “Select” button “UPS” is flickering after pressing the “Enter” button. -23-...
  • Page 27 Step 5: “ECO” flickering after pressing the “Select” button. Step 6 : “CVF” flickering after pressing the “Select” button. Press the “Enter” button, Short touch “Enter” button exit setting mode. -24-...
  • Page 28: Trouble Shooting

    8. Trouble Shooting If the UPS system does not operate correctly, check the operating status on the LCD display. The Warning code or fault code is shown in Warning & Fault Code Table 6.1 If the UPS system does not operate correctly, please attempt to solve the problem using the table below.
  • Page 29 HIGH Battery over Battery is over Switching to battery voltage charged mode automatically, and after the battery voltage is normal and the mains is normal, the UPS would Switch to line mode automatically again. bLOW Battery low Battery voltage is When audible alarm sounding every second, battery is almost empty.
  • Page 30 SHOR Inverter short Output short circuit Remove all the loads. Turn off the UPS. Check whether the output of UPS and loads is short circuit. Make sure the short circuit is removed, and the UPS has no internal faults before turning on again.
  • Page 31: Maintenance

    9. Maintenance 9.1 Operation The UPS system contains no user-serviceable parts. 9.2 Storage If the batteries are stored in temperate climatic zones, it is recommended to recharge those batteries every three months for 1~2 hours. It is highly suggested to shorten the recharging intervals in every two months at locations where subjects to high temperatures.
  • Page 32: Operating Environment

    Note 2: the load should derating 1 % for every up 100m 10.3 Typical backup time (Typical values at 25°C in minutes) Model No. 100 % Load 50 % Load 5'00" 8'30" C400-010-B C400-010-C 15'00" (Base on 1EBM) 25'30"(Base on 1EBM) 5’00” 8’30” C400-020-B C400-020-C 15'00"...
  • Page 33: Dimensions And Weights

    10.4 Dimensions and weights Dimensions W×H×D Net Weight Model No. (mm) (kg) 144*228*356 9.2kg C400-010-B 102*228*346 3.9kg C400-010-C 190*327*399 17.4kg C400-020-B 102*327*390 6.4kg C400-020-C 190*327*399 22.7kg C400-030-B 102*327*390 6.4kg C400-030-C 11. Communication Port On the rear panel of the UPS (see Appendix), USB & RS232 connectors are standard, as is a Slot for optional connectivity cards.
  • Page 34: As400 Interface (Optional)

    11.2 AS400 Interface (Optional) It includes isolated dry contact relay outputs for UPS status: such as Mains/Utility failure, Battery low, UPS alarm/OK, or on Bypass and so on. To see more detail about the interface definitions please check the AS400 user manual. 11.1 CMC Interface (Optional) It provides connection to Modbus protocol with standard RS485 signal.
  • Page 35: Software

    UPS on the same LAN no matter how far from the UPSs. Installation procedure: http://www.certaups.com/software/ 1. Go to the website: 2. Choose the operation system you need and follow the instruction described on the website to download the software.
  • Page 36: Appendix: Rear Panel (Iec)

    Appendix: Rear panel (IEC) C400-010-B C400-010-C Back/Rear View C400-020-B C400-020-C Back/Rear View -33-...
  • Page 37 C400-030-B C400-030-C Back/Rear View -34-...

This manual is also suitable for:

C400-020-bC400-030-cC400-030-bC400-020-cC400-010-c

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