CertaUPS C400 Series Installation And User Manual

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THE C400 SERIES
An uninterruptible power supply (UPS)
incorporating online double conversion
technology, which eliminates all mains
power disturbances.
C400 USER MANUAL
www.certaups.com
For assistance please contact your local
A COMPLETE INSTALLATION
CertaUPS partner.
AND USER GUIDE

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Summary of Contents for CertaUPS C400 Series

  • Page 1 THE C400 SERIES An uninterruptible power supply (UPS) incorporating online double conversion technology, which eliminates all mains power disturbances. C400 USER MANUAL www.certaups.com For assistance please contact your local A COMPLETE INSTALLATION CertaUPS partner. AND USER GUIDE...
  • Page 2: Table Of Contents

    C400 BOX CONTENTS CHECKLIST ...................... 10 INSTALLATION ........................... 11 C400 TOWER MODEL INSTALLATION ....................11 C400 SERIES STARTUP AND SHUTDOWN ....................12 STARTING THE UPS WITH MAIN POWER PRESENT ................12 STARTING THE UPS FROM BATTERY ....................12 UPS SHUTDOWN WITH MAINS POWER .................... 13 UPS SHUTDOWN WITHOUT MAINS POWER ..................
  • Page 3 TECHNICAL DATA ..........................23 OPERATING ENVIRONMENT ......................23 RUNTIMES ............................24 DIMENSIONS AND WEIGHTS ......................24 C400 User Manual Page 5...
  • Page 4: Safety Information

    Not to be disposed of in general waste Waste electrical equipment or electronic equipment (WEEE) should not be disposed of in the general waste. CertaUPS systems should always be disposed of at a proper recycling/hazardous waste disposal centre. Please see page 10 for disposal guidance.
  • Page 5: Operating Safety

    CAUTIONARY NOTES Please be aware of the following risks when handling and operating CertaUPS units. RISK TYPE DETAILS Even after the unit is disconnected from the mains power supply (building outlet socket), components inside the UPS are still energised from the battery which is...
  • Page 6: The Model List

    PRODUCT OVERVIEW FULL PRODUCT DETAILS CAN BE FOUND AT WWW.CERTAUPS.COM/PRODUCT/CERTAUPS-C400/ The CertaUPS C400 series is an uninterruptible power supply (UPS) incorporating online double conversion technology, which eliminates all mains power disturbances. THE MODEL LIST Please check that the unit you have purchased is correct by referring to the model number, which appears on the rear panel of the UPS unit.
  • Page 7: Suitable Applications

    Small data centres Server room IT facilities Telecoms Networking ACCESSORIES The following accessories are available to add to your C400 for enhanced functionality contact your CertaUPS supplier for further details. PART DESCRIPTION C-NMC SNMP Network management card C-REL Relay card...
  • Page 8: Ups Installation

    INSPECTION Every effort is made to ensure that CertaUPS systems are packaged as safely as possible to ensure that no damage is incurred during shipment. Please visually inspect the UPS when it is received. Please keep all packaging in a safe place for future use.
  • Page 9: Installation

    • The UPS needs to be fully charged to achieve full autonomy C400 TOWER MODEL INSTALLATION A QUICK START VIDEO GUIDE FOR THE C400 TOWER MODEL IS AVAILABLE AT WWW.CERTAUPS.COM/MEDIA STEP ONE Ensure utility power is switched off. STEP TWO Carefully place the UPS in its final location If not installing additional EBMs skip to step six.
  • Page 10: C400 Series Startup And Shutdown

    UPS is turned on. Switch off all connected loads before turning off the UPS. The C400 Series UPS can be started either “hot” or “Cold”, meaning the UPS can be activated regardless of whether the unit has a main supply (Hot) or if no mains power is available (Cold).
  • Page 11: Ups Shutdown With Mains Power

    C400 SERIES OPERATION FRONT PANEL The CertaUPS C400 has a four-button user interface and a graphical LCD. It provides useful information about the UPS itself, load status, events, measurements and settings. In the event of a critical alarm, the LCD backlight will illuminate red.
  • Page 12: Lcd Description

    Indicates the UPS is in setting mode. Indicates the UPS is in Fault mode. IF ANY OTHER STATUS APPEARS, OR FOR FURTHER GUIDANCE ON WHAT TO DO PLEASE SEE THE TROUBLESHOOTING SECTION ON PAGE 28 OR CONTACT A CertaUPS REPRESENTIVE C400 User Manual Page 14...
  • Page 13: User Settings

    *CHG CHARGING CURRENT 1.5/3.0/4.5/6.0 (for C400-020/030-C) *Charger models only ** Consult your CertaUPS representative before adjusting any battery settings incorrect settings may damage your equipment. Modes of operation ECO mode (Economy mode) Also called high-efficiency mode. After turning the UPS on in ECO mode, the output power will be supplied from mains power directly via an internal filter while the mains power is within a certain range, so the high-efficiency performance would be gained in ECO mode.
  • Page 14: Communication Ports

    Web browser interface using RJ45 10/100Mbps over TCP/IP. • AS400 card - for RS485 communication protocol. Please contact your CertaUPS partner for details. SOFTWARE The C400 series is compatible with WinPower which is an open-source, online UPS monitoring and management software tool. C400 User Manual Page 16...
  • Page 15: Winpower Installation

    WHEN THE INSTALLATION IS COMPLETE, WinPOWER WILL APPEAR AS A GREEN PLUG ICON LOCATED IN THE SYSTEM TRAY, NEAR THE CLOCK. FOR FURTHER GUIDANCE ON UPS MONITORING, PLEASE CONTACT YOUR CertaUPS PROVIDER OR VISIT WWW.CERTAUPS.COM C400 User Manual Page 17...
  • Page 16: Ups Maintenace

    UPS MAINTENACE ADOPTING A PREVENTATIVE MAINTENANCE SCHEDULE IS CRITICAL TO ACHIEVING OPTIMUM UPS PERFORMANCE UPS CARE For the best preventive maintenance: Keep the area around the equipment clean Keep the equipment free from dust Ensure the equipment is positioned in a well-ventilated area For maximum battery life keep the equipment at an ambient temperature of 20-25°C (77°F max) Carry out regular environmental and battery checks The batteries are rated for a 3-5 year service life.
  • Page 17: Transporting The Ups

    TRANSPORTING THE UPS THE INTERNAL UPS BATTERIES MUST BE DISCONNECTED BEFORE TRANSPORT The following procedure should be performed or supervised by personnel knowledgeable about batteries and the required precautions. Keep unauthorised personnel away from batteries. If the UPS requires any type of transportation, the batteries must be disconnected (but not removed) before the unit is transported: Verify that the UPS is off and disconnected from mains power Place the UPS on a flat stable surface with the front of the cabinet facing you...
  • Page 18: Recycling A Ups

    REPLACING THE EBM (charger models only) THE EBM IS HEAVY AND REQUIRES A MINIMUM OF 2 PEOPLE TO LIFT. Turn the Main battery switch (MBS) to bypass on the back of the UPS and switch off the input. The EBM(s) are then ready to replace.
  • Page 19 ALARMS SHOWN ON THE CONTROL PANEL DO NOT MEAN THAT THE OUTPUT POWER IS AFFECTED. INSTEAD THEY ARE PREVENTIVE ALARMS INTENDED TO ALERT THE USER The C400 series is designed for durable, automatic operation. It also provides alerts whenever potential operating problems occur.
  • Page 20 Bus low UPS internal fault Contact your CertaUPS representative. bSFT Bus soft start fail UPS internal fault Contact your CertaUPS representative. bUSS Bus short UPS internal fault Contact your CertaUPS representative. The inside temperature of the UPS Check the ventilation of the UPS, check...
  • Page 21 TECHNICAL DATA BLOCK DIAGRAM ELECTRICAL SPECIFICATION INPUT Model No. C400-010-B C400-010-C C400-020-B C400-020-C C400-030-C C400-030-C Phase Single Frequency 40~70 Hz 220/230/240VAC 220/230/240/250VAC 220/230/240VAC 220/230/240VAC 220/230/ 240VAC 220/230/240VAC Current(A) 4.9/4.7/4.5A 5.7/5.4/5.2A 9.7/9.3/8.9A OUTPUT Model No. C400-010-B/C C400-020-B/C C400-030-B/C Power rating* 1000VA/900W 2000VA/1800W 3000VA/2700W Voltage...
  • Page 22 102x327x390 C400-030-B 190x327x399 22.7 C400-030-C 102x327x390 C400-BB1 228x133x356 C400-BB2 327x190x327 C400-BB3 327x190x399 A FULL GLOSSARY OF TERMS CAN BE FOUND AT: WWW.CERTAUPS.COM/SUPPORT/UPS-GLOSSARY/ FOR FURTHER INFORMATION OR ASSISTANCE, PLEASE CONTACT YOUR CertaUPS REPRESENTATIVE OR VISIT: WWW.CERTAUPS.COM C400 User Manual Page 24...

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