Download Print this page

VERITAS 3340 Hardware Service Procedure

Replacing a faulty sas3 data cable between a compute node and the 5u84 primary storage shelf

Advertisement

Quick Links

Veritas Appliance
Hardware Service Procedure
Replacing a faulty SAS3 data cable between a 3340 compute node
and the 5U84 Primary Storage Shelf
Document Number: 240
Version 1.0 (03/05/18)
Purpose
This document describes the process for replacing a faulty SAS3 data cable between a 3340 compute
node and the 5U84 Primary Storage Shelf.
Affected appliance models
3340 Appliance
Electrical Safety
The static discharged by human bodies can damage static-sensitive components on the boards.
When installing and maintaining the equipment, observe appropriate electrostatic safety precautions
to prevent personnel injuries or device damage.
When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge
(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist
strap, and ESD-preventive clothes to avoid personnel injury or device damage.
To prevent damage to the device, pay attention to the following during operations:
Do not touch devices with bare hands because ESD from the human body may damage the
electrostatically sensitive elements on a board.
When dealing with the server or any of the internal components, wear an ESD-preventive wrist
strap, ESD-preventive gloves, and ESD-preventive suit.
About removing and replacing a faulty SAS3 cable between a 3340
compute node and the 5U84 Primary Storage Shelf
This section describes how to remove and replace damaged or faulty SAS3 data cables between a
3340 compute node and the 5U84 Primary Storage Shelf while the appliance operates. Because of
1

Advertisement

loading
Need help?

Need help?

Do you have a question about the 3340 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for VERITAS 3340

  • Page 1 5U84 Primary Storage Shelf Document Number: 240 Version 1.0 (03/05/18) Purpose This document describes the process for replacing a faulty SAS3 data cable between a 3340 compute node and the 5U84 Primary Storage Shelf. Affected appliance models •...
  • Page 2 HSP 240 - SAS3 cable replacement between a 3340 5U84 Primary Storage Shelf and a 5U84 Expansion Storage Shelf SAS3 cable redundancy, you can replace the damaged or the faulty SAS3 data cables without shutting down the entire appliance system.
  • Page 3 HSP 240 - SAS3 cable replacement between a 3340 5U84 Primary Storage Shelf and a 5U84 Expansion Storage Shelf If the work order provides the 5U84 Storage Shelf serial number, verify that the serial number on the work order matches the serial number on the storage shelf. The Veritas Serial Number is located in the lower right hand corner of the shelf’s rear panel under the power supply.
  • Page 4 HSP 240 - SAS3 cable replacement between a 3340 5U84 Primary Storage Shelf and a 5U84 Expansion Storage Shelf Also note the orientation of the blue tab on the SAS3 cable. When you connect the replacement cable to the SAS3 port on the compute node, the blue tab must be positioned underneath the cable connector.
  • Page 5 HSP 240 - SAS3 cable replacement between a 3340 5U84 Primary Storage Shelf and a 5U84 Expansion Storage Shelf Note: When you connect the replacement cable to the SAS3 port on the SAS3 RAID controller in the 5U84 Primary Storage Shelf, the blue tab must be positioned on top of the cable connector.
  • Page 6 HSP 240 - SAS3 cable replacement between a 3340 5U84 Primary Storage Shelf and a 5U84 Expansion Storage Shelf Note: Refer to your notes for the correct SAS3 port in which to install one end of the replacement SAS3 data cable.
  • Page 7 HSP 240 - SAS3 cable replacement between a 3340 5U84 Primary Storage Shelf and a 5U84 Expansion Storage Shelf At the opposite end of the SAS3 cable, grasp the connector and slide it into the compute node's SAS3 port on the SAS3 HBA card from which you removed the faulty SAS3 cable.
  • Page 8 HSP 240 - SAS3 cable replacement between a 3340 5U84 Primary Storage Shelf and a 5U84 Expansion Storage Shelf If you replaced the faulty SAS3 cable with the 3340 Appliance operating, check the Activity light on the 5U84 Primary Storage Shelf's SAS3 RAID controller. The ACTIVITY LED should be on or...
  • Page 9 HSP 240 - SAS3 cable replacement between a 3340 5U84 Primary Storage Shelf and a 5U84 Expansion Storage Shelf...