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VERITAS Access 3340 Appliance Command Reference Manual

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Veritas Access Appliance
Commands Reference
Guide
7.3.2 Revision 2

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Summary of Contents for VERITAS Access 3340 Appliance

  • Page 1 Veritas Access Appliance Commands Reference Guide 7.3.2 Revision 2...
  • Page 2 LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This product may contain third-party software for which Veritas is required to provide attribution to the third party (“Third-party Programs”). Some of the Third-party Programs are available under open source or free software licenses.
  • Page 3 Japan CustomerCare_Japan@veritas.com Documentation Make sure that you have the current version of the documentation. Each document displays the date of the last update on page 2. The latest documentation is available on the Veritas website: https://sort.veritas.com/documents Documentation feedback Your feedback is important to us. Suggest improvements or report errors or omissions to the documentation.

  • Page 4: Table Of Contents

    Contents Chapter 1 Overview ................7 Scope of the Veritas Access Commands Reference Guide ..... 7 Where to find the documentation ............7 Changes in the Access Appliance document revision ...... 9 Using the Access Appliance shell menu ..........9 Appendix A Main >...
  • Page 5 Contents Main > Network > Gateway ............37 Main > Network > Hosts ..............39 Main > Network > IPv4 ..............40 Main > Network > IPv6 ..............41 Main > Network > SetProperty ............42 Main > Network > Show ..............43 Main >...
  • Page 6 Contents Main > Support > FactoryReset ............98 Main > Support > InfraServices ............103 Main > Support > IPMI ..............105 Main > Support > Maintenance ............108 Main > Support > Reboot ............. 109 Main > Support > Services ............110...

  • Page 7: Overview

    Access Command Reference Guide. “Where to find the documentation” on page 7. Where to find the documentation The latest version of the Veritas Access Appliance documentation is available on the Veritas Support website and the Veritas Services and Operations Readiness Tools (SORT) website.
  • Page 8 ■ Veritas Access documentation set The corresponding version of the Access application documentation is available on the same page of the Veritas Services and Operations Readiness Tools (SORT) website. The following guides are available for the Access application: Veritas Access Administrator's Guide ■...

  • Page 9: Changes In The Access Appliance Document Revision

    The Veritas Access Appliance Getting Started Guide has been renamed as ■ Veritas Access Appliance Initial Configuration and Administration Guide The Veritas Access Appliance Release Notes has been removed for the 7.3.2 ■ release. The content has been merged into the Veritas Access Release Notes.
  • Page 10 Overview Using the Access Appliance shell menu When you press the Enter key, the next mandatory parameter that needs to be ■ entered is displayed. A mandatory parameter is one that does not have predefined values. Command parameters that are in angular brackets ( ) are mandatory;...

  • Page 11: Appendix A Main > Appliance

    Appendix Main > Appliance This appendix includes the following topics: Appliance > Status ■...

  • Page 12: Main > Appliance > Status

    Main > Appliance Appliance > Status Appliance > Status – Show status information about the appliance node. Appliance > Status SYNOPSIS Status DESCRIPTION Use this command to show status information about the appliance and the current node. Appliance model ■ Access software version ■...

  • Page 13: Appendix B Main > Manage > Cluster

    Appendix Main > Manage > Cluster This appendix includes the following topics: Cluster > Configure ■...

  • Page 14: Main > Manage > Cluster > Configure

    Main > Manage > Cluster Cluster > Configure Cluster > Configure – Configure the Access cluster on the appliance. Cluster > Configure SYNOPSIS Configure DESCRIPTION Use this command to configure the Access cluster on the appliance from the current node. Note the following before you run the command: The Access cluster configuration is only allowed to run from one node.

  • Page 15: Appendix C Main > Manage > Software

    Appendix Main > Manage > Software This appendix includes the following topics: Manage > Software > Cancel ■ Manage > Software > Delete ■ Manage > Software > Download ■ Manage > Software > DownloadProgress ■ Manage > Software > Install ■...
  • Page 16 Main > Manage > Software Manage > Software > Cancel Manage > Software > Cancel – Cancel the download process of a software update Manage > Software > Cancel or the software patch, which can be in any of these installation stages - downloading or stopped or finished, or postcheck.
  • Page 17 Main > Manage > Software Manage > Software > Delete Manage > Software > Delete – Delete a software update. Manage > Software > Delete SYNOPSIS Delete update_name DESCRIPTION You can use this command to delete a specific software release update, sometimes referred to as a patch.
  • Page 18 Main > Manage > Software Manage > Software > Download Manage > Software > Download – Download a software update. Manage > Software > Download SYNOPSIS Download update_name DESCRIPTION You can use this command to download a specific release update. OPTIONS Download update_name Download a specific update, where update_name is the name of the update...
  • Page 19 Main > Manage > Software Manage > Software > DownloadProgress Manage > Software > DownloadProgress – Show the progress of an online patch Manage > Software > DownloadProgress download. SYNOPSIS DownloadProgress DESCRIPTION Use this command to display the download progress of a software patch. OPTIONS DownloadProgress Display the download progress of a software patch.
  • Page 20 This command Software > List AvailablePatch checks the Veritas site for the latest software update. Once you find the software update or EEB that you want to install, you must run the Software > Download , where is the name of the software update.
  • Page 21 OPTIONS List AvailablePatch Use this command to check the Veritas site for any software updates that are available. List Details All Use this command to view all of the release updates that are available.
  • Page 22 The following procedures explain how to copy a software release update on to the Access Appliance and install the update. To download software update directly from the Veritas Support website: 1. Use the 'List AvailablePatch' command to look for the latest release updates.
  • Page 23 Main > Manage > Software Manage > Software > Readme d. Upload the unzipped release update to the mounted share. e. Unmap/Unmount the mounted share. 4. Use the 'Share Close' command to close the NFS and CIFS shares. 5. Use the 'List Downloaded' command to list all of the downloaded release updates.
  • Page 24 Main > Manage > Software Manage > Software > Rollback Manage > Software > Rollback – Rollback a specific EEB. Manage > Software > Rollback SYNOPSIS Rollback eeb_name DESCRIPTION Use this command to rollback any Emergency Engineering Binaries (EEBs) that are installed on your appliance node.

  • Page 25: Main > Manage > Software > Cancel

    Main > Manage > Software Manage > Software > Share Manage > Software > Share – Share or unshare a directory for incoming patches Manage > Software > Share SYNOPSIS Share Open Share Close DESCRIPTION You can use this command to share or not share the directory that is used to receive incoming patches for your appliance.
  • Page 26 Main > Manage > Software Manage > Software > UpgradeStatus Manage > Software > UpgradeStatus – View the version and the software upgrade Manage > Software > UpgradeStatus status. SYNOPSIS UpgradeStatus DESCRIPTION This command displays the version and the upgrade status of the appliance node. OPTIONS UpgradeStatus View the version and the upgrade status of the appliance node.

  • Page 27: Appendix D Main > Manage > Storage

    Appendix Main > Manage > Storage This appendix includes the following topics: Manage > Storage > Show ■ Manage > Storage > Scan ■ Manage > Storage > Erase ■...
  • Page 28 Main > Manage > Storage Manage > Storage > Show Manage > Storage > Show – View storage information. Manage > Storage > Show SYNOPSIS Show Disk DESCRIPTION This command enables you to view the storage information of the storage devices within your appliance.
  • Page 29 Main > Manage > Storage Manage > Storage > Scan Manage > Storage > Scan – Use this command to refresh the storage disks and Manage > Storage > Scan devices information. SYNOPSIS Scan DESCRIPTION This command enables you to refresh the storage disks and devices information. OPTIONS Scan Use to refresh the storage disks and devices information.
  • Page 30 Main > Manage > Storage Manage > Storage > Erase Manage > Storage > Erase – Used to manage the non-certified disk erasure Manage > Storage > Erase process. SYNOPSIS Erase Configure Erase Show Erase Abort DESCRIPTION The non-certified disk erasure enables you to erase the Configuration, Data and Fencing disks on the appliance shared storage.
  • Page 31 Main > Manage > Storage Manage > Storage > Erase Note: When you abort a disk erasure operation, any erasure progress on the disk is lost. You must configure disk erasure again to erase the disk.

  • Page 32: Appendix E Main > Network

    Appendix Main > Network This appendix includes the following topics: Network > Configure ■ Network > Date ■ Network > DNS ■ Network > Gateway ■ Network > Hosts ■ Network > IPv4 ■ Network > IPv6 ■ Network > SetProperty ■...
  • Page 33 Main > Network Network > Configure Network > Configure – Configure the appliance to a network. Network > Configure SYNOPSIS Configure IPAddress Netmask GatewayIPAddress InterfaceNames DESCRIPTION You can use the command to configure the IP address of a single Configure interface on the network that you want to connect your appliance to.

  • Page 34: Main > Network > Date

    Main > Network Network > Date Network > Date – Set or show the computer system time. Network > Date SYNOPSIS Date Set Month Day HHMMSS Year Date Show DESCRIPTION You can use this command to set or show the system time. OPTIONS Date Set Month Day HHMMSS Year Set the system time.

  • Page 35: Main > Network > Dns

    Main > Network Network > DNS Network > DNS – Configure the DNS information for the appliance. Network > DNS SYNOPSIS DNS Add NameServer IPAddress DNS Add SearchDomain DomainName DNS Delete Domain DNS Delete NameServer IPAddress DNS Delete SearchDomain DomainName DNS Domain Name DNS Show DESCRIPTION...
  • Page 36 Main > Network Network > DNS DNS Delete SearchDomain DomainName Delete a DNS search domain from the configuration. Where IPAddress is the IP address of the DNS name server. DNS Domain Name Set the appliance domain name, where Name is the domain name of the appliance DNS Show Show the current DNS information.

  • Page 37: Main > Network > Gateway

    Main > Network Network > Gateway Network > Gateway – Add or delete routing information. Network > Gateway SYNOPSIS Gateway Add GatewayIPAddress [TargetNetworkIPAddress] [Netmask] [InterfaceName] Gateway Delete TargetNetworkIPAddress [Netmask] Gateway Show IPVersion DESCRIPTION Use this command to add or delete a route from the kernel routing table. With this command you can also view the kernel routing table.
  • Page 38 Main > Network Network > Gateway not enter a value for the [IPVersion] parameter, the information is displayed for IPv4. To know the gateway information for a VLAN interface, enter the VLAN interface ID for the [IPVersion] parameter. EXAMPLES Use the following example to set the default gateway. Gateway Add 10.180.1.1 Use the following example to add a route to the destination network 192.168.2.0.

  • Page 39: Main > Network > Hosts

    Main > Network Network > Hosts Network > Hosts – Manage the IP address and host name mapping. Network > Hosts SYNOPSIS Hosts Add IPAddress FQHN ShortName Hosts Delete IPAddress Hosts Show DESCRIPTION You can use this command to view the hosts configuration information, such as the IP address and host name mapping.

  • Page 40: Main > Network > Ipv4

    Main > Network Network > IPv4 Network > IPv4 – Change the IPv4 address of a network interface. Network > IPv4 SYNOPSIS IPv4 IPAddress NetMask [InterfaceNames] DESCRIPTION Use this command to change the IPv4 address of a network interface. You can use this command to configure multiple network interfaces.

  • Page 41: Main > Network > Ipv6

    Main > Network Network > IPv6 Network > IPv6 – Add an IPv6 address without specifying a gateway address. Network > IPv6 SYNOPSIS IPv6 IPAddress Prefix [InterfaceNames] DESCRIPTION Use this command to configure the IPv6 address of a network interface. You cannot use this command to configure multiple interfaces.
  • Page 42 Main > Network Network > SetProperty Network > SetProperty – Set the Ethernet interface property. Network > SetProperty SYNOPSIS SetProperty InterfaceName Property Value DESCRIPTION You can use this command to set Ethernet interface property. You can define the name of the device, the property name such as an MTU. And you can define the property value, such as 1500 for the MTU.

  • Page 43: Main > Network > Show

    Main > Network Network > Show Network > Show – List the network properties. Network > Show SYNOPSIS Show Configuration Show Properties [InterfaceNames] Show Status DESCRIPTION Use this command to list the network properties. OPTIONS Show Configuration Display the network interface properties. Show Properties [InterfaceNames] Display the network properties.
  • Page 44 Main > Network Network > TimeZone Network > TimeZone – Set the time zone. Network > TimeZone SYNOPSIS TimeZone Reset TimeZone Set TimeZone Show DESCRIPTION You can use this command to set time zone for which your appliance is located. You can reset the time zone to the Coordinated Universal Time (UTC) or show the currently configured time zone.

  • Page 45: Main > Network > Netstat

    Main > Network Network > NetStat Network > NetStat – Identify network statistical information Network > NetStat SYNOPSIS NetStat a NetStat an NetStat ia NetStat s DESCRIPTION command displays various network-related information such as network NetStat statistical information. OPTIONS NetStat a Examine network connections for all interfaces textually.
  • Page 46 Main > Network Network > NTPServer Network > NTPServer – Manage the NTP Servers. Network > NTPServer SYNOPSIS NTPServer Add Server NTPServer Delete Server NTPServer Show DESCRIPTION Use this command manage the NTP servers. With this command, you can to do the following: Add an NTP server to the sync time.
  • Page 47 Main > Network Network > Unconfigure Network > Unconfigure – Remove the IP address and shut down the interface. Network > Unconfigure SYNOPSIS Unconfigure InterfaceNames [IPAddress] DESCRIPTION Use this command to remove the IP address and shut down the interface. This network interface can be a physical interface, or a VLAN interface.

  • Page 48: Main > Network > Vlan

    Main > Network Network > VLAN Network > VLAN – Tag a VLAN, view its properties and status, or delete a tagged Network > VLAN VLAN. SYNOPSIS VLAN Delete VLANID VLAN Show Properties Interfaces InterfaceNames VLAN Show Status Interfaces InterfaceNames VLAN Tag VLANID InterfaceNames [IPAddress] [Netmask] DESCRIPTION Use these commands to configure and manage VLAN for your appliance in your...
  • Page 49 Main > Network Network > VLAN VLAN Show Status Interfaces InterfaceNames View the status of a VLAN. The VLAN status can be PLUGGED or UNPLUGGED. Here, InterfaceNames is the name of the interface to which a VLAN is tagged. VLAN Tag VLANID InterfaceNames [IPAddress] [Netmask] Tag a VLAN to a physical interface.
  • Page 50 Main > Network Network > VLAN SPEED : |1Gb/s VIRTUAL_DEV : |undef VLANCOUNT : |0 ADMINPORT : |No VIRTUAL : |No IPADDR_V6 : |undef...
  • Page 51 Main > Network Network > TraceRoute Network > TraceRoute – Display the network packet route Network > TraceRoute SYNOPSIS TraceRoute Host DESCRIPTION Use this command to display the network path of Internet routers that a packet takes as it travels from the appliance to the destination IP address or host. OPTIONS TraceRoute Host Display the network route that a packet took to a destination host name or the...

  • Page 52: Main > Network > Ping

    Main > Network Network > Ping Network > Ping – An attempt to reach a host or IP address with Network > Ping ICMP ECHO_REQUESTs SYNOPSIS Ping Host DESCRIPTION Use this command to test whether a particular host is reachable across an Internet Protocol (IP) network.
  • Page 53 Main > Network Network > Hostname Show Network > Hostname Show – View the appliance node hostname. Network > Hostname Show SYNOPSIS Hostname Show DESCRIPTION This command enables you to view your appliance node hostname. OPTIONS Show Display the host name.

  • Page 54: Main > Network > Proxy

    Main > Network Network > Proxy Network > Proxy – Use this command to manage proxy server settings for the Network > Proxy appliance. SYNOPSIS Proxy > Enable Proxy > Disable Proxy > Set Proxy [Tunnel] [Username] Proxy > Unset Proxy >...
  • Page 55 Main > Network Network > Proxy Specifies the optional proxy server user name. Alphanumeric characters and four special characters(@,-,_,.) are supported. Proxy > Enable Enables the use of a proxy server for this appliance. Proxy > Disable Disables the proxy server settings for this appliance. Proxy >...
  • Page 56 Main > Network Network > Proxy [yes, no] yes [Info] The default proxy server is unset successfully.

  • Page 57: Appendix F Main > Monitor

    Appendix Main > Monitor This appendix includes the following topics: Monitor > MemoryStatus ■ Monitor > NetworkStatus ■ Monitor > SDCS ■ Monitor > Top ■ Monitor > Uptime ■ Monitor > Who ■ Monitor > Hardware ■...
  • Page 58 Main > Monitor Monitor > MemoryStatus Monitor > MemoryStatus – Displays memory usage statistics of the host in KB. Monitor > MemoryStatus SYNOPSIS MemoryStatus DESCRIPTION Use this command to report memory usage statistics in KB. OPTIONS MemoryStatus Use this command to report memory usage statistics in KB. EXAMPLES The following is an example of information that is displayed when you run the Main...
  • Page 59 Main > Monitor Monitor > MemoryStatus Mem: 8065028 6618328 1446700 347384 5111712 -/+ buffers/cache: 1159232 6905796 Swap: 10993656 10993656 Total: 19058684 6618328 12440356 total used free shared buffers cached Mem: 8065028 6618320 1446708 347384 5111716 -/+ buffers/cache: 1159220 6905808 Swap: 10993656 10993656 Total:...
  • Page 60 Main > Monitor Monitor > MemoryStatus -/+ buffers/cache: 1159104 6905924 Swap: 10993656 10993656 Total: 19058684 6618212 12440472...
  • Page 61 Main > Monitor Monitor > NetworkStatus Monitor > NetworkStatus – Displays the network statistics for the host. Monitor > NetworkStatus SYNOPSIS NetworkStatus DESCRIPTION Use this command to view network statistics for the appliance node. OPTIONS NetworkStatus Use this command to view the network statistics for the appliance node. EXAMPLES The following example display information that is displayed when you run the Main...
  • Page 62 Main > Monitor Monitor > SDCS Monitor > SDCS – Configure and monitor Symantec Data Center Security (SDCS). Monitor > SDCS SYNOPSIS Audit DESCRIPTION Use this command to monitor Symantec Data Center Security (SDCS) events and configuration on the appliance node. OPTIONS The following commands and options are available under Monitor >...
  • Page 63 Main > Monitor Monitor > SDCS Retrieve the audit records that match the given event type. Each event type is represented by a four-letter code that appears in the SDCS audit log. You can view the available codes using the Audit View command.

  • Page 64: Main > Monitor > Memorystatus

    Main > Monitor Monitor > Top Monitor > Top – Display the top process information. Monitor > Top SYNOPSIS DESCRIPTION This command exists under the view. You can use this command Main > Monitor to view the top process information. OPTIONS Provides the information (frequently refreshed) about the most CPU-intensive processes currently running.
  • Page 65 Main > Monitor Monitor > Uptime Monitor > Uptime – Display the uptime statistics for the current host. Monitor > Uptime SYNOPSIS Uptime DESCRIPTION Use this command to display the uptime statistics for the current host. OPTIONS Uptime Prints the current time, how long the system has been running, the number of users currently logged in (which may include the same user multiple times) and system load averages.
  • Page 66 Main > Monitor Monitor > Who Monitor > Who – Display current logon sessions on the current host. Monitor > Who SYNOPSIS DESCRIPTION Use this command to display current logon sessions on the current host. OPTIONS Lists the names of users currently logged in, their terminal, the time they have been logged in, and the name of the host from which they have logged in.
  • Page 67 View the errors that are related to the hardware components of an appliance. ■ You can use this information to notify Veritas Technical Support of the errors. View the performance and status of various hardware components of the ■...
  • Page 68 Appliance Product Compute Node syscluster_01 Time Monitoring Ran: Mon Jan 22 2018 22:52:21 PST +---------------------------------------------+ Hardware monitor information |+-------------+--------------+-------------+ | || Name | Manufacturer | Serial |+-------------+--------------+-------------+ | || Access 3340 | Veritas | VTAS9000918 | | |+-------------+--------------+-------------+ | +---------------------------------------------+...
  • Page 69 Main > Monitor Monitor > Hardware Hardware ShowHealth Appliance Connection Compute Node abc-cluster_01 Time Monitoring Ran: Wed Jan 24 2018 18:34:13 PST +--------------------------------------------------------------------------------+ Appliance to Primary Storage Shelf Connections Information |+-----------+----------------+----------------------------+-----------+-------+ | || ID | Appliance Port | Primary Storage Shelf Port | Status | State | | |+-----------+----------------+----------------------------+-----------+-------+ | || SAS HBA 0 | Slot1 Port1...

  • Page 70: Appendix G Main > Settings

    Appendix Main > Settings This appendix includes the following topics: Settings > Password ■ Settings > Alerts > CallHome ■ Settings > Alerts > Email ■ Settings > Alerts > Hardware ■ Settings > Alerts > SNMP ■ Security > Certificates > DeviceCertificate > Export ■...
  • Page 71 Main > Settings Settings > Password Settings > Password – Change the user password. Settings > Password SYNOPSIS Password UserName DESCRIPTION Use this command to change the user password. The following describes password restrictions: At least eight characters are required. ■...
  • Page 72 CallHome Enable CallHome Disable the appliance whether or not to send the appliance health status to Veritas Technical Support. Veritas uses the health status to automatically open Support cases to resolve problems faster. The functionality is enabled by default.
  • Page 73 Main > Settings Settings > Alerts > CallHome CallHome Test Validate whether or not the appliance is able to send Call Home information to Veritas Technical Support.
  • Page 74 Main > Settings Settings > Alerts > Email Settings > Alerts > Email – Use to configure email support for the appliance. Settings > Alerts > Email SYNOPSIS Email Hardware Add Addresses Email Hardware Delete Addresses Email NotificationInterval Time Email SenderID Reset Email SenderID Set Address Email Show Email Test...
  • Page 75 Main > Settings Settings > Alerts > Email Email NotificationInterval time Define the time span between the alert emails that are sent to the administrator. Where time is the time between the alert emails that are sent to the administrator. This variable is defined in minutes. Email SenderID Reset Reset the current email ID to default email ID that is used for the emails that are received from the appliance.
  • Page 76 Main > Settings Settings > Alerts > Email your appliance. Follow the prompted error messages to troubleshoot if the test email is not received.
  • Page 77 Main > Settings Settings > Alerts > Hardware Settings > Alerts > Hardware – Set or view a threshold value for the disk space Settings > Alerts > Hardware of any partition. SYNOPSIS Hardware DiskspaceThreshold Set Hardware DiskspaceThreshold Show DESCRIPTION You can set a threshold value for a disk space using this command and receive alerts when the disk space of any partition passes this threshold value.
  • Page 78 Main > Settings Settings > Alerts > SNMP Settings > Alerts > SNMP – Add SNMP information on your appliance that Settings > Alerts > SNMP enables the host to send SNMP notifications for monitoring. SYNOPSIS SNMP Disable SNMP Enable SNMP Set Server [Community] [Port] SNMP Show SNMP ShowMIB...

  • Page 79: Main > Settings > Password

    SNMP Set pqr222.xyz.com public 8080 Successfully set SNMP manager When you run the command, an output similar Settings> Alerts > SNMP ShowMIB to the following is displayed. VERITAS-APPLIANCE-MONITORING-MIB DEFINITIONS ::= BEGIN IMPORTS DisplayString, mib-2 FROM RFC1213-MIB enterprises, OBJECT-TYPE, NOTIFICATION-TYPE, MODULE-IDENTITY FROM SNMPv2-SMI; applianceMonitoringMib MODULE-IDENTITY...
  • Page 80 ORGANIZATION "Veritas Technologies LLC" CONTACT-INFO "500 East Middlefield Road Mountain View, CA 94043 US Subject: appliance.mib" DESCRIPTION "The MIB module for Veritas Appliance Monitoring" REVISION "201609060000Z" DESCRIPTION "Changed symc strings to vrts." ::= { products 9 } veritassoftware OBJECT IDENTIFIER ::= { enterprises 48328 }...
  • Page 81 Main > Settings Settings > Alerts > SNMP ::= { systems 5 } vrtstemperatureTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Traps temperature failures" ::= { systems 6 } vrtscpuTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Traps cpu failures" ::= { systems 7 } vrtsdiskTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName }...
  • Page 82 Main > Settings Settings > Alerts > SNMP ::= { systems 12 } vrtsenclosurediskTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Traps enclosure disk failures" ::= { systems 13 } vrtsadapterTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Traps adapter failures" ::= { systems 14 } vrtsfirmwareTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName }...
  • Page 83 Main > Settings Settings > Alerts > SNMP vrtsconnectionTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Traps connection failures" ::= { systems 20 } vrtspartitionTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Partition alert traps" ::= { systems 21 } vrtsstoragestatusTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current...
  • Page 84 Main > Settings Settings > Alerts > SNMP DESCRIPTION "Job failures Trap" ::= { software 1 } vrtsprocessTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Processes stopped traps" ::= { software 2 } vrtsdiskSpaceTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Low disk space traps"...
  • Page 85 Main > Settings Settings > Alerts > SNMP ::= { software 8 } vrtsclusterStateTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Cluster node failed trap" ::= { software 9 } vrtsdiskPerfTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName } STATUS current DESCRIPTION "Disk performance alert trap" ::= { software 10 } vrtscollectorserviceTrap NOTIFICATION-TYPE OBJECTS { vrtssystemName }...
  • Page 86 Main > Settings Security > Certificates > DeviceCertificate > Export Security > Certificates > DeviceCertificate > Export – Export the device Security > Certificates > DeviceCertificate > Export certificate. SYNOPSIS Export [EnterPasswd] [PathValue] DESCRIPTION Use this command to export the device certificate to a specified location. Note: The device certificate is removed during a reimage process.
  • Page 87 Main > Settings Security > Certificates > DeviceCertificate > Import Security > Certificates > DeviceCertificate > Import – Import the device Security > Certificates > DeviceCertificate > Import certificate. SYNOPSIS Import [EnterPasswd] [PathValue] DESCRIPTION Use this command to import the device certificate to a specified location. OPTIONS Import [EnterPasswd] [PathValue] Use this command to import the device certificate.

  • Page 88: Appendix H Main > Support

    Appendix Main > Support This appendix includes the following topics: Support > DataCollect ■ Support > Logs ■ Support > RAID ■ Support > Shutdown ■ Support > Storage Reset ■ Support > Test ■ Support > FactoryReset ■ Support > InfraServices ■...
  • Page 89 Main > Support Support > DataCollect Support > DataCollect – Gather device logs. Support > DataCollect SYNOPSIS DataCollect DESCRIPTION Use this command to gather appliance device logs. OPTIONS DataCollect Use to gather appliance device logs. EXAMPLES The following procedure is executed after you run the command.
  • Page 90 Main > Support Support > DataCollect Gathering adpallinfo logs Gathering encinfo logs Gathering cfgdsply logs Gathering ldpdinfo logs Gathering pdlist logs Gathering fru logs Gathering adpbbucmd logs Gathering sas3ircu logs Gathering sas3ircu display logs Gathering adpalilog logs Gathering Test Hardware logs Gathering Access product logs All logs have been collected in /tmp/DataCollect.zip Log file can be collected from the appliance shared folder - \\abc123example.

  • Page 91: Main > Support > Logs

    Main > Support Support > Logs Support > Logs – Manage logging setting, view and share logs files. Support > Logs SYNOPSIS Browse Share VxLogView Minutes minutes_ago VxLogView Module DESCRIPTION Use this command to do the following functions: Browse the appliance log directories and files. ■...
  • Page 92 Main > Support Support > Logs directories, the same commands that were available under the view LOGROOT/ are available for each of the log directories. For example, to see the operating system (OS) log files, you must first enter at the command prompt.

  • Page 93: Main > Support > Raid

    Main > Support Support > RAID Support > RAID – Used to clear data on the storage disks and to reset the disk Support > RAID RAID configuration. SYNOPSIS RAID Clear DESCRIPTION The RAID commands is available on a 3340 appliance only when it is newly out-of-box or has been re-imaged or factory reset.
  • Page 94 Main > Support Support > Shutdown Support > Shutdown – Turn off the system Support > Shutdown SYNOPSIS Shutdown DESCRIPTION Use the command to turn off the system and power off the appliance node. OPTIONS Shutdown Use to turn off the current system and power off the appliance node.
  • Page 95 Main > Support Support > Storage Reset Support > Storage Reset – Reset the appliance storage. Support > Storage Reset SYNOPSIS Storage Reset DESCRIPTION Use the command to delete the data on the attached storage that Storage Reset is shared among the appliance nodes. This command is available when the appliance node is in a factory install state.

  • Page 96: Main > Support > Test

    Main > Support Support > Test Support > Test – Test the current status of the various appliance components. Support > Test SYNOPSIS Test Hardware Test Software DESCRIPTION The appliance runs a test at regular intervals to check the status of its components. This ability of the appliance is referred to as self test.
  • Page 97 Main > Support Support > Test Testing the LUNs ... [PASS] Testing the S3 service ... [PASS] Testing the Access services ... [PASS] Validation tests are complete. Appliance self-test result: PASS...
  • Page 98 Note: This command only applies to the current single node. If you want to reset the entire cluster, you must reset each node in the cluster one at a time. For more information, see the Veritas Access™ Appliance Getting Started Guide. OPTIONS FactoryReset Use this command to reset the node to the factory default settings.
  • Page 99 Main > Support Support > FactoryReset To begin a factory reset from the appliance node shell menu Open an SSH session and log on to the appliance node as an administrator.
  • Page 100 Main > Support Support > FactoryReset Enter . This command shows the Main_Menu > Support > FactoryReset following messages and requires you to answer the following questions before the factory reset begins. A factory reset returns a single appliance node to a clean, factory-installed image.
  • Page 101 Main > Support Support > FactoryReset >> Do you want to reset the network configuration as part of the factory reset? [yes, no](yes) no Select storage configuration and backup data reset [Optional] - Removes all data and backup images from the attached storage. - Resets the storage partitions.
  • Page 102 Main > Support Support > FactoryReset After you respond to these questions, the following summary information displays: ------------------------------------- Review factory reset selections ------------------------------------- Reset OS and software configuration: [Required] Reset networking configuration: [Yes] Reset storage configuration (remove data): [No] Automatic restart: [Yes] Factory reset makes the following version changes to the node: +------------------------------------------------------+...
  • Page 103 Main > Support Support > InfraServices Support > InfraServices – Display and control the infrastructure services. Support > InfraServices SYNOPSIS Show All Start All Stop All Show Database Start Database Stop Database Show MessageQueue Start MessageQueue Stop MessageQueue Show Webserver Start Webserver Stop Webserver DESCRIPTION...
  • Page 104 Main > Support Support > InfraServices Start All Start all the infrastructure services. The infrastructure services include the database, message queue, and the web server service. Stop All Stop all the infrastructure services. The infrastructure services include the database, message queue, and the web server service. Show Database Show the status of the database.
  • Page 105 Main > Support Support > IPMI Support > IPMI – Use these commands to manage the IPMI configuration. Support > IPMI SYNOPSIS IPMI Network Configure<IPAddress> <Netmask> <GatewayIPAddress> IPMI Network Show IPMI Reset IPMI User Add <User_name> IPMI User Delete <User_name> IPMI User List DESCRIPTION The IPMI commands let you configure the IPMI network and manage users...
  • Page 106 Main > Support Support > IPMI IPMI User Delete This command is used to delete existing users that can access the IPMI sub-system. IPMI User List This command is used to view the list of users who can access the IPMI sub-system.
  • Page 107 Main > Support Support > IPMI Confirm password: Operation successful The following procedure is executed after you run the IPMI User Delete command. <User_name> Support> IPMI User Delete abc User abc has been deleted successfully. The following information is displayed after you run the command.
  • Page 108 The default password is, . Veritas recommends that you change this P@ssw0rd password at your earliest convenience. Use the following command to reset the password.
  • Page 109 Main > Support Support > Reboot Support > Reboot – Reboot the system Support > Reboot SYNOPSIS Reboot [Force] DESCRIPTION Use this command to reboot the current system on the appliance node. You cannot use this command to restart another system remotely. OPTIONS Reboot [Force] Use this command to restart the system.
  • Page 110 Main > Support Support > Services Support > Services – Show and control the Access services. Support > Services SYNOPSIS Show Start Stop DESCRIPTION These commands exist under the view. Enter the Main > Support > Services view, and then you can use these commands to control the Support >...

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