30-Troubleshooting - MCZ MUSA Hydromatic 16 M1 Installation Manual

30-TROUBLESHOOTING

30-TROUBLESHOOTING
CAUTION:
All repairs must be carried out exclusively by a specialised technician, with the stove completely cold and the electric
plug pulled out.
ANOMALY
The pellets are not fed into the combustion
chamber.
The fire goes out or the stove stops
automatically
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POSSIBLE CAUSES
The pellet hopper is empty
Sawdust has blocked the feed screw
Faulty gear motor
Faulty electronic board
The pellet hopper is empty
The pellets are not fed
The pellet temperature safety probe has
been triggered
Chrono active
The door is not closed properly or the
gaskets are worn
Unsuitable pellets
Low pellet supply
The combustion chamber is dirty
Clogged outlet
Faulty smoke extraction motor
Water tank temperature too high
SOLUTIONS
Fill the hopper with pellets
Empty the hopper and remove the sawdust
from the feed screw by hand
Replace the gear motor
Replace the circuit board
Fill the hopper with pellets
See the previous anomaly
Let the stove cool down, reset the
thermostat until the problem is
resolved and switch the stove back on.
If the problem persists contact Technical
Assistance.
Check if the chrono setting is active
Close the door and replace the gaskets
with original ones
Change the type of pellets with those
recommended by the manufacturer
Check the flow of fuel following the
instructions in the booklet.
Clean the combustion chamber, following
instructions in the manual
Clean the smoke duct
Check the motor and replace it, if neces-
sary
Check correct operation of the water
circulation pump and the hydraulic system
in general.
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