Troubleshooting - Zte MF286R Manual

Troubleshooting

Voice Related Problems
Symptoms
There is no dial tone.
There is a prompt / phone alert / announcement as soon as
I lift the phone off the hook.
The line is noisy/distorted when I lift the phone off the
hook.
I hear a rapid engaged tone as soon as I lift the phone off
the hook.
After dialing the last digit I hear nothing/silence.
Internet Related Problems
Symptoms
I cannot access the Internet at all.
The download or upload speed is very slow.
I cannot visit the Claro 4GMax page.
I cannot establish the Wi-Fi connection between my device
and the client.
Others
Symptoms
About the password
8
Possible Problems/ Solutions

Please wait for 1~2 minutes after the router is turned
on.

If signal strength is weak, you have no good RF
reception. Change the location of the router.
Make sure your (U)SIM card is inserted correctly and
the PIN number has been entered. If the PIN number has
been entered incorrectly then you will need to enter the
PUK code when prompted.

Remove any electrical appliance which is too close to
the phone or your device.

The cable or phone set might be faulty.

Put the phone on the hook and try again.

Please contact with your servicer provider.
When you have finished dialing you can press the # key
or wait 4~8 seconds to connect the call.
Possible Problems/ Solutions

Please check your configuration settings.

Please wait 1~2 minutes for the router to initialize.

Check your service indicators.
The speed is dependent on signal strength. Check your
signal strength and network type.

Enter the correct address. The default address is
http://192.168.0.1.

Only use one network adapter in your PC.

Do not use any proxy server.

Make sure the Wi-Fi function is active.

Refresh network list and select the correct SSID.

Check the IP address to make sure your client can
obtain an IP address automatically in the Internet
protocol (TCP/IP) properties.

Type the correct network key (Wi-Fi password) when
you connect to the device.
Possible Problems/ Solutions

For the Wi-Fi connection password, please check the