TurboChef i5 Service Manual page 65

48 TROUBLESHOOTING
Does a backup copy of
the menu work?
NO
Is the connection from
smart card reader to
control board OK?
YES
Replace the card reader
(page A-8). If the
problem persists, replace
the control board (page
A-8).
"Read Fail" Message When Loading Menu
Did you use a smart card or USB
Smart Card
device?
No backup copy
If the menu card was created by
TurboChef, obtain a new menu card
by contacting customer service at
800.90
NO
Ensure the cable
connecting the reader to
the control board is
securely attached and
not damaged.
Troubleshooting:
or +1 214-379-6000.
TURBO
NO
Name the file
"menudata.bin" and store
it in a top-level folder
named "TC_Menus".
Verify the USB device is
securely attached to the
USB port on the oven.
Ensure the cable
connecting the USB
port to the control
board is securely
attached and not
damaged.
USB Device
Is the file named
correctly (menudata.bin)
and in the correct location
(TC_Menus)?
YES
Is the USB device
securely attached to the
oven?
NO
Is the connection
from USB port to
control board OK?
NO
Replace the card reader/
USB port (page A-5
through A-6). If the
problem persists, replace
the control board (page
A-8).
YES
YES