Earth Networks 9710 System Installation, Operation, And Maintenance Manua

High definition camera
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HDCam Installation Manual
High Definition Camera
System Installation, Operation, and
Maintenance Manual
EN.PM.UM11 2017022424
Earth Networks Part # 9710
Page 1 of 35

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Summary of Contents for Earth Networks 9710

  • Page 1 HDCam Installation Manual High Definition Camera System Installation, Operation, and Maintenance Manual EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 1 of 35...
  • Page 2: Copyright

    All Rights Reserved. Information in this document is subject to change without notice and does not represent a commitment on the part of Earth Networks, Inc. FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: Disclaimer

    Earth Networks Weather Station Technical Support at (800)624-4205 or email support@earthnetworks.com. All procedures, methods, and hardware used to install a Earth Networks HDCam system must conform to all applicable building codes (national, state, and local). Installation subcontractors are responsible for complying with all applicable codes.
  • Page 4: Table Of Contents

    Captured Images ....................... 21 Routing the Cable ......................22 Outdoor Installation ...................... 23 Indoor connections ......................25 Focusing the Camera..................... 26 Earth Networks HDCam Viewer Page Configuration ..........28 Troubleshooting ........................ 31 Maintenance ........................33 Additional Information ..................... 34 Specifications ........................35 HDCam .........................
  • Page 5: Table Of Figures

    Figure 20 – Earth Networks HDCam Viewer Page Config Login ........29 Figure 21 – Network Tab in Config Option of Earth Networks HDCam Viewer Page ..30 Figure 22 – HDCam Power Supply Showing Illuminated Indicator Light ...... 31 Figure 23 –...
  • Page 6: Thank You

    The quality of the images from the Earth Networks HDCam is sure to enhance the benefit of your weather system. With very little configuration required, setup for this camera is straightforward and fast.
  • Page 7: Plan Ahead

    This would include the use of leather gloves and goggles when appropriate. If there are any questions, doubts, or discrepancies, call Earth Networks Weather Station Technical Support at (800)624-4205 or email support@earthnetworks.com.
  • Page 8 This would not only damage the camera but could injure anyone standing nearby. If needed, Earth Networks may be able to recommend professional installers and an estimate of the cost. If this is desired, please call Earth Networks Weather Station Technical Support at (800)624-4205 or email support@earthnetworks.com. EN.PM.UM11 2017022424...
  • Page 9: Getting Started

    Indoor Components 200 ft Cat 6 PoE Cable Network Surge Suppressor HDCam in Housing Power Strip Mounting Arm HDCam Power Supply Cable Ties 5 ft Cat 5 Network Ethernet Cable EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 9 of 35...
  • Page 10: Tools Needed

     Bolts/Screws needed to attach the mounting arm to the wall will very according to several factors. Both the composition of the mounting surface and the weight of the unit (4.5 pounds) must be taken into account.  An adjustable ladder  Leveling device EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 10 of...
  • Page 11: Site Evaluation

    Note: Any cable routed on the building structure exterior must be secured and routed in a conduit. Keep in mind that the unit comes with 200 feet of cable that must reach from the camera to the network connection. EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 11 of...
  • Page 12: Installation

    You will need to have access to a computer running on the same subnet (network) as the network connection that you will connect the camera to for this test. You will also need an electrical outlet nearby. EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 12 of...
  • Page 13: Figure 2 - Preliminary Equipment Setup

    5. For internet transmission, plug the opposite end of the 5 ft Cat 5 Network Ethernet Cable into the network connection. 6. For power, plug the power supply into an electrical outlet. Figure 2 – Preliminary Equipment Setup EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 13 of...
  • Page 14: Figure 3 - Red Indicator Light Showing Hdcam Initiating Power

    15 seconds, to the green light on the bottom, which will appear after another 15 seconds. Figure 3 - Red Indicator Light Showing HDCam Initiating Power Figure 4 – Green Indicator Light Confirming HDCam Power EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 14 of...
  • Page 15: Figure 5 - Link Light Indicating Camera Establishing An Internet Connection

    Figure 5 – Link Light Indicating Camera Establishing an Internet Connection Proceed on to the next section “Viewing Live Video and Captured Images” in order to verify your camera is sending images properly. EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 15 of...
  • Page 16: Viewing Live Video And Captured Images

    Figure 6 – http://download.earthnetworks.com Main Page 1. Click on the link that says “HD Camera Finder Tool” Figure 7 – HDCam Finder Tool Action Prompt 2. Click Run EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 16 of...
  • Page 17: Figure 8 - Hdcam Finder Tool Security Prompt

    Figure 9 – StarDot Tool Welcome 4. A StarDot Tools Setup window will pop up, click next. Figure 10 – StarDot Tool Installation Location 5. Select where you want your StarDot tools installed, click next. EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 17 of...
  • Page 18: Figure 11 - Stardot Tool Shortcut Options

    6. Select the Shortcut options you desire, click next. Figure 12 – StarDot Tool Confirmation of Selected Options 7. Click next to proceed with the installation. Figure 13 – StarDot Tool Installation Completion EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 18 of...
  • Page 19: Figure 14 - Stardot Tool Ip Address Locator

    If you are certain the camera is connected to the same subnet as the computer you are working on and you have verified the camera is installed properly, than you will need to call Earth Networks Weather Station Technical Support at (800)624-4205. If your network does not assign DHCP IP addresses, you will need to obtain a null modem cable to program a Static IP address in order to finish installation.
  • Page 20: Figure 15 - Earth Networks Hdcam Viewer Page

    IP address. For example, if the IP address is 192.168.1.105, you would enter http://192.168.1.105 in the address bar of your web browser. You should then arrive at the Earth Networks HDCam Viewer Page for your camera. Figure 16 - Web Browser Address Bar...
  • Page 21: Captured Images

    (800)624-4205 or email support@earthnetworks.com. Your camera must be enabled through headquarters in order for your captured images to be available through the Earth Networks website. Once your camera is enabled, using a web browser on a computer connected to a Local Area Network (LAN), you can view images from your camera by visiting http://weather.Earth...
  • Page 22: Routing The Cable

    4. At the outside location where the camera is to be mounted, as close to the camera as you can get, install conduit to cover any outside portion of the cable. Make sure the cable will reach to where the camera will be mounted. EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 22 of...
  • Page 23: Outdoor Installation

    8. Cut off the remaining ends of the cable ties. 9. The HDCam needs to be grounded according to local electrical code. 10. Close the camera housing. EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 23 of...
  • Page 24 HDCam Installation Manual EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 24 of...
  • Page 25: Indoor Connections

    Indoor Preliminary Setup section of this manual on page 12. Refer back to this section for images depicting the necessary light activity on the camera. EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 25 of...
  • Page 26: Focusing The Camera

    Earth Networks HDCam Viewer Page (http:// ‘your camera ip address’) on a computer on the same network.
  • Page 27: Figure 18 - Hdcam Lens Focus Adjustment And Lens Zoom Adjustment

    Weather Station Technical Support at (800)624-4205, the camera is fully operational. If the camera requires a static IP address, adjust the camera settings by following the steps in the following section entitled, Earth Networks HDCam Viewer Page Configuration on page 28.
  • Page 28: Earth Networks Hdcam Viewer Page Configuration

    Live Video section of Viewing Live Video and Captured Images on page 16. Follow the steps to open the Earth Networks HDCam Viewer Page. If you know your IP address, you can refer to Step 10 in the Live Video section of “Viewing Live Video and Captured Images”...
  • Page 29: Figure 20 - Earth Networks Hdcam Viewer Page Config Login

    HDCam, click apply. You can click on “Live Image Page” to go back to the live video from your camera. We highly recommend that you leave all other information in the remaining tabs set to default unless a Earth Networks technician is working with you.
  • Page 30: Figure 21 - Network Tab In Config Option Of Earth Networks Hdcam Viewer Page

    HDCam Installation Manual Figure 21 – Network Tab in Config Option of the Earth Networks HDCam Viewer Page Note: DO NOT change the Web Server Port or the Video Streaming Port values. Changing these values from their default settings will obstruct the option to view live images from the camera.
  • Page 31: Troubleshooting

    If this light is lit you should have power. Figure 23 – HDCam Indicator Light Showing Power Connection Established EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 31 of...
  • Page 32: Figure 24 - Hdcam Link Light Indicating Internet Connection Established

    Figure 24 – HDCam Link Light Indicating Internet Connection Established If you are able to view live video through the Earth Networks Viewer Page, but you are unable to retrieve captured images through http://weather.earthnetworks.com, you need to verify that TCP port 21 (FTP) outbound is open.
  • Page 33: Maintenance

    DO NOT use volatile solvents such as alcohol, benzene, thinners, or ammonia as they may damage the surface finishes. DO NOT use abrasive cleaners, cloths, or sponges. Please keep in mind that most household cleaners (such as Windex, etc.) contain ammonia. EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 33 of...
  • Page 34: Additional Information

     Be sure to follow all general safety precautions.  In case of a system breakdown, discontinue use, unplug the unit and all other cables, and contact Earth Networks Weather Station Technical Support at (800)624-4205 or email support@earthnetworks.com.  In case of abnormal operation: ...
  • Page 35: Specifications

    Nominal Output Voltage 45-56 VDC Input (Data In) Ethernet 10/100Base-T Output (Data & Power Out) Ethernet 10/100Base-T, plus 48 VDC Operating Temperature Range +32° - +104° F/ 0° - +40° C EN.PM.UM11 2017022424 Earth Networks Part # 9710 Page 35 of...

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