TROY Group Font Memory Card Kit User Manual page 43

Section 4
Trouble-
shooting by
600 dpi MICR font not used in MICR
line (an incorrect font such as Courier
Symptom
or Times Roman was used instead).
(cont.)
MICR clear band has magnetically
chargeable printing besides the MICR
line on front or backside of document.
Font Memory Card Kit User's Guide -- Document #50-70407-001 Rev. A
Troubleshooting / Error Messages
No MICR font installed.
MICR mode disabled and an attempt
was made to use a TROY MICR font.
Software error.
MICR font requested orientation
(portrait or landscape) not installed in
the printer.
Non-TROY MICR font was used.
Font escape sequence coding error.
Border, signature, or other printing
extends into MICR clear band on front
or back.
Laser-printed items extend into MICR
clear band on backside of the check.
Install the TROY Font Memory Card
and reprint the document.
Consult your software dealer.
Enable MICR mode by issuing the
appropriate escape sequence via your
check writing software.
Install the correct orientation of MICR
font via the TROY Memory Card.
Use the TROY MICR font or consult
the non-TROY MICR font
manufacturer for assistance.
Verify the escape sequence accuracy.
Reformat your document design to
ensure nothing besides the MICR line
appears in the MICR clear band.
Reformat your document design or
other laser-printed items so that there
is no MICR information on the check.
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