TROY Group Font Card Kit 4515 User Manual

For use with hewlett-packard laserjet 4014, 4015, and 4515 series printers

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Font Card Kit User's Guide
(For use with Hewlett-Packard LaserJet 4014, 4015, and 4515 Series Printers)
Document #50-70407-003 Rev. A

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Summary of Contents for TROY Group Font Card Kit 4515

  • Page 1 Font Card Kit User’s Guide (For use with Hewlett-Packard LaserJet 4014, 4015, and 4515 Series Printers) Document #50-70407-003 Rev. A...
  • Page 2 Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not be copied, disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to change without notice.
  • Page 3 Table of Contents Preface This manual is designed and formatted for use as an online document (viewed on your computer screen). For best results, use Adobe Acrobat Reader 7.0 or higher to view or print this document. Using earlier versions of Adobe Acrobat Reader to view or print this document may not produce a properly formatted document on your computer screen.
  • Page 4 Table of Contents Section 1 – Features Overview Introduction ...1-1 TROY Security Fonts...1-1 Section 2 – Using the TROY Printer Utility Introduction ...2-1 Menu Structure...2-1 Basic Printer Utility Operations ...2-2 Printing Demo Pages ...2-3 Accessing Fonts Using Non-Windows Applications ...2-3 Verifying Windows Font Support...2-3 Verifying PCL 5e Communication ...2-5 Downloading Files to the Printer ...2-6...
  • Page 5: Table Of Contents

    Table of Contents MICR Font Guidelines...3-4 Font Character Mapping...3-5 Determining a Character Mapping ...3-6 Accessing Unmapped Characters ...3-6 Standard ASCII Character Set ...3-7 TROY MICR E-13B 12-Point Font ...3-8 TROY MICR CMC-7 12-Point Font ...3-9 TROY Enhanced Convenience Amount (Scalable)...3-9 TROY Large Convenience Amount 18-Point Font ...3-10 TROY Small Convenience Amount 24-Point Font ...3-10 TROY Security Font ...3-11...
  • Page 6 Table of Contents French Large Convenience Amount Font...3-26 Italian Large Convenience Amount Font...3-26 Spanish Large Convenience Amount Font ...3-26 British Small Convenience Amount Font...3-27 French Small Convenience Amount Font ...3-27 Italian Small Convenience Amount Font ...3-27 Spanish Small Convenience Amount Font...3-27 PCL Font Collection...3-27 Section 4 –...
  • Page 7: Introduction

    Section 1 Introduction Thank you for purchasing your TROY Font Card Kit. You have chosen the highest quality MICR (Magnetic Ink Character Recognition) printing solution available today that offers convenience, flexibility, and precision for printing high-quality MICR documents. The TROY Font Card Kit includes the TROY Font Card and a specially formulated TROY MICR toner cartridge designed to meet or exceed all ANSI MICR printing standards.
  • Page 8: Font Card Kit User's Guide -- Document #50-70407-003 Rev. A

    Section 2 Introduction The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the management of a TROY Font Card. The TROY Printer Utility allows the system administrator to perform the following functions: • View system information •...
  • Page 9: Font Card Kit User's Guide -- Document #50-70407-003 Rev. A

    Section 2 Basic Printer O ACCESS THE Utility 1. Click on the Microsoft Windows Start button, select Programs, MICR by TROY, and then click on the Operations TROY Printer Utility icon. The Printer Utility main window will appear. 2. Click on the Hewlett-Packard printer you wish to manage. TROY Printer Utility File Settings...
  • Page 10 Section 2 Printing The TROY Printer Utility provides the ability to generate a Windows Security Font, Windows Barcode Font, and PCL Security/Barcode Font demonstration page. Use the Windows Security Font demonstration page if you are Demo Pages using a Windows-based printing application, or use the PCL Security/Barcode Font demonstration page if you are using a non-Windows-based printing application.
  • Page 11: Verifying Windows Font Support

    Section 2 Using the TROY Printer Utility Verifying Windows Font Support (cont.) Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 12 Section 2 Verifying PCL 5e The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e communication between the Communication host computer and your printer. If the PCL 5 communication between the host computer and your printer is successful, then the selected demonstration page should print out exactly as shown in the example below.
  • Page 13 Section 2 Downloading The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without embedding additional information. A download option is provided to enhance the download file (see the Files to the Download File window for the specific option).
  • Page 14 Section 2 Downloading The multiple download feature allows you to specify the number of times to download a single file to the printer without having to repetitively initiate the download process and respond to confirmation prompts. The multiple Files to the download feature is useful for testing purposes.
  • Page 15: Obtaining Technical Assistance

    Section 2 Obtaining The TROY Printer Utility provides several help screens to guide you through the features and functions of your Technical TROY Font Card. TROY technical support is available to assist you with any questions concerning the setup, operation, and maintenance of your TROY Font Card. Specific system information about the configuration of Assistance your TROY product is also available through the TROY Printer Utility.
  • Page 16 Section 3 Introduction The TROY MICR E-13B and CMC-7 MICR fonts have been specifically engineered for your TROY Security Printing Solution to ensure the highest quality MICR printing in the industry. The TROY font collection provides seamless integration and security within your Windows-based check printing application. All TROY fonts are permanently programmed into the TROY Font Card to ensure consistent high-quality MICR printing and to prevent unauthorized use of these fonts on another printing system.
  • Page 17: Using The Troy Security Fonts

    Section 3 Using the TROY The E-13B MICR font (T E-13B MICR United States. In some European and Latin American countries, the CMC-7 MICR font is used instead. TROY Font can provide customer support for your MICR applications only if you use the supplied TROY MICR fonts. Using the TROY The CMC-7 MICR font (T CMC-7 MICR...
  • Page 18: Screen Fonts

    Section 3 Using Printer In addition to the TROY printer fonts that Fonts and programmed into the TROY Font Screen Fonts Card, the TROY screen fonts have been developed for screen display use only as a visual reference and for making positional adjustments to the MICR line.
  • Page 19 Section 3 MICR Font The TROY E-13B and CMC-7 MICR fonts were developed using strict specifications designed specifically for Guidelines high-speed magnetic-read processing. To maintain these strict specifications, the TROY MICR fonts were designed as non-scalable fonts (fixed fonts) that are fixed in pitch (spacing) and point size (height). Because Windows TrueType maintain the 12-point size of the MICR fonts installed in Windows.
  • Page 20 Section 3 Font Each character or symbol in a font set corresponds to a specific ASCII (American Standard Code for Information Interchange) number (e.g., the capital letter “A” = ASCII number 65). Pressing a key on your computer Character keyboard automatically generates the ASCII number (32 through 127) associated with the character or symbol Mapping displayed on the key.
  • Page 21 Section 3 Determining a To determine which key on your computer keyboard that a TROY character or symbol is “mapped” to, simply Character compare the ASCII number of the selected TROY character or symbol to the same ASCII number listed in the Mapping Standard ASCII Character Map (shown on the next page) to determine which keyboard key can be used to access the selected TROY character or symbol.
  • Page 22 Section 3 Using TROY Fonts Standard ASCII Character Set (reference only) Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 23 Section 3 Using TROY Fonts TROY MICR E- <Esc>(ØQ<Esc>(s1p12vØsØbØT 13B 12-Point Font (Troy E-13B) Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 24 Section 3 TROY MICR <Esc>(ØQ<Esc>(s1p12vØsØb1T CMC-7 12-Point Font (Troy CMC7) TROY Enhanced <Esc>(3Q<Esc>(s1p Convenience Amount Font (Troy ECF) Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A vØsØb1ØT = desired point size Using TROY Fonts...
  • Page 25 Section 3 NOTE: The TROY Enhanced Convenience Amount font can be used in place of the TROY Convenience Amount font in the legal amount field of the check. To write the cents amount on the check, type the capital letter that corresponds to the smaller cent characters shown in the example above (i.e., A=0, B=1, C=2).
  • Page 26 Section 3 TROY Security <Esc>(4Q<Esc>(s1p Font (Troy Security) TROY Security <Esc>(4Q<Esc>(s1p Font (Spanish) (Troy Security Spanish) NOTE: The TROY Security Spanish Font is included in the International Font Collection provided on the TROY Font Card Kit CD. Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A vØsØbØT = desired point size vØsØb4T...
  • Page 27 Section 3 Using TROY Fonts TROY Reverse Helvetica Font (Troy Helvetica (Rev)) 3-12 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 28 Section 3 Using TROY Fonts TROY OCR-A <Esc>(ØO<Esc>(s1p vØsØb1Ø4T = desired point size (Troy OCR-A) 3-13 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 29 Section 3 TROY OCR-A (continued) NOTE: This OCR font must be used at the designated point size to ensure optical readability. Size I – must use 12-point size (upper and lower case characters can be used) Size III – must use 16-point size (only upper case characters can be used) Size IV –...
  • Page 30 Section 3 Using TROY Fonts TROY OCR-B <Esc>(1O<Esc>(s1p vØsØb11ØT = desired point size (Troy OCR-B) 3-15 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 31 Section 3 TROY OCR-B (continued) NOTE: This OCR font must be used at the designated point size to ensure optical readability. Size I – must use 10-point size (upper and lower case characters can be used) Size III – (not supported) Size IV –...
  • Page 32: Troy Upc-A Barcode

    Section 3 Using TROY Fonts TROY UPC-A <Esc>(8Y<Esc>(s1p vØsØb246ØØT = desired height Barcode 3-17 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 33: Troy Upc-E Barcode

    Section 3 Using TROY Fonts TROY UPC-E <Esc>(8Y<Esc>(s1p vØsØb2461ØT = desired height Barcode 3-18 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 34: Troy Ean-8 Barcode

    Section 3 Using TROY Fonts <Esc>(8Y<Esc>(s1p vØsØb2462ØT = desired height TROY EAN-8 Barcode 3-19 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 35: Troy Ean-13 Barcode

    Section 3 Using TROY Fonts <Esc>(8Y<Esc>(s1p vØsØb2463ØT = desired height TROY EAN-13 Barcode 3-20 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 36: Troy Bc25 Barcode

    Section 3 Using TROY Fonts <Esc>(4Y<Esc>(s1p vØsØb2464ØT = desired height TROY BC25 Barcode 3-21 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 37: Troy Bc39 Barcode

    Section 3 Using TROY Fonts <Esc>(ØY<Esc>(s1p vØsØb2467ØT = desired height TROY BC39 Barcode 3-22 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 38: Troy Bc128 Barcode

    Section 3 Using TROY Fonts <Esc>(ØY<Esc>(s1p vØsØb247ØØT = desired height TROY BC128 Barcode 3-23 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 39: Troy Postnet

    Section 3 Using TROY Fonts <Esc>(15Y<Esc>(s1p vØsØb2477ØT = desired height TROY POSTNET 3-24 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 40: Troy Postnet Reverse (Optional)

    Section 3 Using TROY Fonts <Esc>(15Y<Esc>(s1p vØs33b2477ØT = desired height TROY POSTNET Reverse (optional) 3-25 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 41: International Convenience Amount Fonts

    Section 3 International In addition to the CMC-7 font used for International MICR applications, TROY provides the following Convenience Amount font sets in a variety of languages (see examples below). These fonts are provided only on Convenience the TROY Font Card Kit CD. These fonts can be easily downloaded into the printer’s memory using the TROY Amount Printer Utility.
  • Page 42: British Small Convenience Amount Font

    Section 3 International British Small Convenience Amount Font (Troy SCF British) Convenience <Esc>(2Q<Esc>(sØp6h22.68vØsØb1T Amount Fonts (cont.) French Small Convenience Amount Font (Troy SCF French) <Esc>(2Q<Esc>(sØp6h22.68vØsØb2T Italian Small Convenience Amount Font (Troy SCF Italian) <Esc>(2Q<Esc>(sØp6h22.68vØsØb3T Spanish Small Convenience Amount Font (Troy SCF Spanish) <Esc>(2Q<Esc>(sØp6h22.68vØsØb4T PCL Font In addition to the TROY Security Printing fonts contained on the TROY Font Card, an extensive collection of...
  • Page 43 Section 3 Using TROY Fonts PCL Font Collection (cont.) 3-28 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 44 Section 3 Using TROY Fonts PCL Font Collection (cont.) 3-29 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 45 Section 3 Using TROY Fonts PCL Font Collection (cont.) 3-30 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 46 Section 3 Using TROY Fonts PCL Font Collection (cont.) 3-31 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 47 Section 3 Using TROY Fonts PCL Font Collection (cont.) 3-32 Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A...
  • Page 48: Troubleshooting By Symptom

    Section 4 Trouble- The following troubleshooting table provides solutions to the most common MICR printing problems. Some of shooting by the messages may not apply to your TROY Security Printing Solution. Visually inspect your MICR documents using the TROY MICR Document Template where appropriate. Symptom NOTE: This table does not cover all of the ANSI and banking specifications that MICR-encoded documents must meet.
  • Page 49 Section 4 Trouble- shooting by 600 dpi MICR font not used in MICR line (an incorrect font such as Courier Symptom or Times Roman was used instead). (cont.) MICR clear band has magnetically chargeable printing besides the MICR line on front or backside of document. Font Card Kit User’s Guide -- Document #50-70407-003 Rev.
  • Page 50 Section 4 Trouble- shooting by MICR clear band has extra printing (such as toner splatter) besides the Symptom MICR line on front or backside of (cont.) document. MICR line is skewed on document. Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A Printer density setting is too dark.
  • Page 51 Section 4 Trouble- shooting by MICR line not positioned correctly on the document (vertically and Symptom horizontally). (cont.) Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A Your MICR paper was cut or Measure your MICR paper and/or perforated inaccurately (paper is too perforation lines to ensure your MICR- short/long or narrow/wide).
  • Page 52 Section 4 Trouble- shooting by MICR characters are too thick or too thin. Symptom (cont.) Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A Printer density setting is too dark or Use TROY MICR defaults. too light. Your MICR toner cartridge is nearly TROY MICR toner cartridge should not empty.
  • Page 53 Section 4 Trouble- shooting by MICR characters are broken, there are voids in characters or toner rubs Symptom off. (cont.) Voids in characters in MICR line or other text. MICR character spacing and positioning are not correct. Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A Your MICR paper is out of Refer to the TROY MICR paper specification so that toner does not...
  • Page 54 Section 4 Trouble- shooting by Your bank reports a high reject rate when processing your TROY MICR- Symptom printed documents. (cont.) NOTE: This section covers conditions not addressed above. You should also investigate all of the items described above as possible causes of bank rejects as well as the other ANSI MICR specifications not covered in this table.
  • Page 55 Section 4 Trouble- shooting by MICR characters appear smeared after processing by a bank. Symptom (cont.) Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A A Non-TROY MICR toner was used. Print test documents using TROY MICR toner or consult the non-TROY manufacturer for assistance.
  • Page 56: Software Uninstall Procedures

    Section 4 Software In the event you wish to reinstall or permanently remove the TROY Security Printing Solution support files and utilities, use the following procedures to properly uninstall (remove) all TROY software from your computer. Uninstall Procedures Uninstall the Close all applications before uninstalling the TROY screen fonts.
  • Page 57: Section 4 Troubleshooting

    Section 4 Uninstall the 1. Close all applications before uninstalling the TROY Printer Utility files. TROY Printer 2. From the START menu, click on Settings, and then click on Control Panel. Utility 3. Click on Add/Remove Programs. 4. Locate the TROY Printer Utility from the listing. 5.
  • Page 58: Appendix - Troy Font Card Installation

    Appendix A Installing the IMPORTANT: Ensure the printer power is switched OFF, and then disconnect the printer power cord from the printer. TROY Font 1. Remove the plastic panel on the right side of the printer by sliding it Card toward the back of the printer (Figure 1).

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