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TROY Group Font Memory Card Kit User Manual

For use with hewlett-packard 2420, 2430, 4250, 4350, and 9050 series printers
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Font Memory Card Kit
User's Guide
(For use with Hewlett-Packard 2420, 2430, 4250, 4350, and 9050 Series Printers)
This User's Guide is for TROY Font Memory Card Kit users only. If you purchased a
TROY Security Printing Solutions Printer, please refer to the TROY Security Printing
Solutions User's Guide provided on the TROY Security Printing Solutions CD.
Document #50-70407-001 Rev. A

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Summary of Contents for TROY Group Font Memory Card Kit

  • Page 1 (For use with Hewlett-Packard 2420, 2430, 4250, 4350, and 9050 Series Printers) This User’s Guide is for TROY Font Memory Card Kit users only. If you purchased a TROY Security Printing Solutions Printer, please refer to the TROY Security Printing Solutions User’s Guide provided on the TROY Security Printing Solutions CD.
  • Page 2 Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not be copied, disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to change without notice.
  • Page 3 NOTE: CAUTION: WARNING: Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Notes contain important information set off from the text. Caution messages appear before procedures, which, if not observed, could result in loss of data or in damage to equipment.
  • Page 4 Using the TROY OCR Fonts...3-2 Using the Reverse Helvetica Font ...3-2 Using the TROY POSTNET Font...3-2 Using the British Pound and Euro Symbols ...3-2 Using Printer Fonts and Screen Fonts...3-3 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A TOC-2...

  • Page 5: Table Of Contents

    TROY BC39 Barcode...3-22 TROY BC128 Barcode...3-23 TROY POSTNET...3-24 TROY POSTNET Reverse (optional)...3-25 International Convenience Amount Fonts ...3-26 British Large Convenience Amount Font ...3-26 French Large Convenience Amount Font...3-26 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A TOC-3...
  • Page 6 Italian Small Convenience Amount Font ...3-27 Spanish Small Convenience Amount Font...3-27 Section 4 – Troubleshooting / Error Messages Troubleshooting by Symptom ...4-1 Troubleshooting by Printer Control Panel Display Message...4-9 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A TOC-4...

  • Page 7: Introduction

    Section 1 Introduction Thank you for purchasing your TROY Font Memory Card Kit. You have chosen the highest quality MICR (Magnetic Ink Character Recognition) printing solution available today that offers convenience, flexibility, and precision for printing high-quality MICR documents. The TROY Font Memory Card is designed for use in selected Hewlett-Packard LaserJet printers and features an enhanced collection of MICR, OCR (Optical Character Recognition), and security fonts designed for printing financial documents.

  • Page 8: Font Memory Card Kit User's Guide -- Document #50-70407-001 Rev. A

    NOTE: The grayed-out menu items displayed in the TROY Printer Utility are for features that apply only to TROY printers and Hewlett-Packard printers that have the TROY MICR Secure Memory Card installed. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using the TROY Printer Utility...

  • Page 9: Font Memory Card Kit User's Guide -- Document #50-70407-001 Rev. A

    TROY Printer Utility. This option simplifies the TROY Printer Utility interface by allowing access to features that are only available within your product type. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using the TROY Printer Utility...
  • Page 10 (fonts not printed correctly or fonts missing on the printout), review the installation steps in this document. If further assistance is required, contact TROY Technical Support. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using the TROY Printer Utility (MICR) F...

  • Page 11: Verifying Windows Font Support

    Section 2 Using the TROY Printer Utility Verifying Windows Font Support (cont.) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...
  • Page 12 3. From the Main Window, click on File, Print, and then click on PCL Security/Barcode Font Demo. The printer will automatically print the PCL 5e Security/Barcode Font Demonstration pages (see example below). Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using the TROY Printer Utility...
  • Page 13 5. Click on Download to send the file to the printer’s memory. Click on OK to finish. 6. Click on OK to continue. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using the TROY Printer Utility Download File...
  • Page 14 From the Main Window, click on Help, and then click on System Information to view the version level and other information about your computer and printer's hardware and software environment. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using the TROY Printer Utility http://www.troygroup.com...
  • Page 15 ASCII character number 27 (hexadecimal number 1B). Refer to the end of this section for each Applications escape sequence (displayed above each character map) used to call each TROY font. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using TROY Fonts TROY Font Memory Card Kit Quick-Start Guide...
  • Page 16 Pound and Euro European country and can be selected to print in the audit reports. Symbols Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A E-13B, T CMC-7) can be used for printing the MICR line in many countries, SCF).

  • Page 17: Using Printer Fonts And Screen Fonts

    TrueType TROY screen fonts are provided on the TROY Security Printing Solutions CD supplied with your TROY Font product. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A permanently making The TROY screen printing ™ font. The...
  • Page 18 Basics Handbook for details (provided on the TROY Security Printing Solutions CD supplied with your TROY Font Memory Card product). Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A ™ technology allows fonts to be scalable by changing the point size, it is imperative to...
  • Page 19 (shown on page 9) associates the transit symbol with ASCII number 65 (the same ASCII number used for the capital letter “A” if you had selected a standard ASCII font set instead of the TROY E-13B MICR font set). Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using TROY Fonts...
  • Page 20 NOTE: You must use the numerical keypad on your keyboard to enter the ASCII number. The number keys along the top of the keyboard will not work for this application. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using TROY Fonts...
  • Page 21 Section 3 Using TROY Fonts Standard ASCII Character Set (reference only) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...
  • Page 22 Section 3 Using TROY Fonts TROY MICR E- <Esc>(ØQ<Esc>(s1p12vØsØbØT 13B 12-Point Font (Troy E-13B) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...
  • Page 23 Section 3 TROY MICR <Esc>(ØQ<Esc>(s1p12vØsØb1T CMC-7 12-Point Font (Troy CMC7) <Esc>(3Q<Esc>(s1p TROY Enhanced Convenience Amount Font (Troy ECF) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A vØsØb1ØT = desired point size Using TROY Fonts...
  • Page 24 (i.e., A=0, B=1, C=2). TROY Large <Esc>(1Q<Esc>(sØp5.Øh16.ØvØsØbØT Convenience Amount 18-Point Font (Troy LCF) TROY Small <Esc>(2Q<Esc>(sØp6.ØØh22.ØvØsØbØT Convenience Amount 24-Point Font (Troy SCF) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using TROY Fonts 3-10...
  • Page 25 (Troy Security Spanish) NOTE: The TROY Security Spanish Font is included in the International Font Collection provided on the TROY Security Printing Solutions CD. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A vØsØbØT = desired point size vØsØb4T...
  • Page 26 Section 3 Using TROY Fonts TROY Reverse Helvetica Font (Troy Helvetica (Rev)) 3-12 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...
  • Page 27 Section 3 Using TROY Fonts TROY OCR-A <Esc>(ØO<Esc>(s1p vØsØb1Ø4T = desired point size (Troy OCR-A) 3-13 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...
  • Page 28 Size III – must use 16-point size (only upper case characters can be used) Size IV – must use 20-point size (only upper case characters can be used) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using TROY Fonts...
  • Page 29 Section 3 Using TROY Fonts TROY OCR-B <Esc>(1O<Esc>(s1p vØsØb11ØT = desired point size (Troy OCR-B) 3-15 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...
  • Page 30 Size I – must use 10-point size (upper and lower case characters can be used) Size III – (not supported) Size IV – must use 16-point size (upper and lower case characters can be used) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using TROY Fonts 3-16...

  • Page 31: Troy Upc-A Barcode

    Section 3 Using TROY Fonts TROY UPC-A <Esc>(8Y<Esc>(s1p vØsØb246ØØT = desired height Barcode 3-17 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 32: Troy Upc-E Barcode

    Section 3 Using TROY Fonts TROY UPC-E <Esc>(8Y<Esc>(s1p vØsØb2461ØT = desired height Barcode 3-18 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 33: Troy Ean-8 Barcode

    Section 3 Using TROY Fonts TROY EAN-8 <Esc>(8Y<Esc>(s1p vØsØb2462ØT = desired height Barcode 3-19 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 34: Troy Ean-13 Barcode

    Section 3 Using TROY Fonts TROY EAN-13 <Esc>(8Y<Esc>(s1p vØsØb2463ØT = desired height Barcode 3-20 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 35: Troy Bc25 Barcode

    Section 3 Using TROY Fonts TROY BC25 <Esc>(4Y<Esc>(s1p vØsØb2464ØT = desired height Barcode 3-21 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 36: Troy Bc39 Barcode

    Section 3 Using TROY Fonts TROY BC39 <Esc>(ØY<Esc>(s1p vØsØb2467ØT = desired height Barcode 3-22 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 37: Troy Bc128 Barcode

    Section 3 Using TROY Fonts TROY BC128 <Esc>(ØY<Esc>(s1p vØsØb247ØØT = desired height Barcode 3-23 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 38: Troy Postnet

    Section 3 Using TROY Fonts TROY <Esc>(15Y<Esc>(s1p vØsØb2477ØT = desired height POSTNET 3-24 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 39: Troy Postnet Reverse (Optional)

    Section 3 Using TROY Fonts TROY <Esc>(15Y<Esc>(s1p vØs33b2477ØT = desired height POSTNET Reverse (optional) 3-25 Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A...

  • Page 40: International Convenience Amount Fonts

    French Large Convenience Amount Font (Troy LCF French) <Esc>(1Q<Esc>(sØp5.14h16.Ø9vØsØb2T Italian Large Convenience Amount Font (Troy LCF Italian) <Esc>(1Q<Esc>(sØp5.14h16.Ø9vØsØb3T Spanish Large Convenience Amount Font (Troy LCF Spanish) <Esc>(1Q<Esc>(sØp5.14h16.Ø9vØsØb4T Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using TROY Fonts 3-26...
  • Page 41 French Small Convenience Amount Font (Troy SCF French) <Esc>(2Q<Esc>(sØp6h22.68vØsØb2T Italian Small Convenience Amount Font (Troy SCF Italian) <Esc>(2Q<Esc>(sØp6h22.68vØsØb3T Spanish Small Convenience Amount Font (Troy SCF Spanish) <Esc>(2Q<Esc>(sØp6h22.68vØsØb4T Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Using TROY Fonts 3-27...

  • Page 42: Troubleshooting Error Messages

    Vertical streaking or smearing throughout document. Horizontal streaking in MICR clear band during document processing. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages Possible Cause Error typing in the account #, etc. Re-enter the correct data.
  • Page 43 MICR clear band has magnetically chargeable printing besides the MICR line on front or backside of document. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages No MICR font installed. Install the TROY Font Memory Card and reprint the document.
  • Page 44 MICR line on front or backside of (cont.) document. MICR line is skewed on document. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages Printer density setting is too dark. Use TROY MICR defaults.
  • Page 45 MICR line not positioned correctly on the document (vertically and Symptom horizontally). (cont.) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages Your MICR paper was cut or Measure your MICR paper and/or perforated inaccurately (paper is too perforation lines to ensure your MICR- short/long or narrow/wide).
  • Page 46 MICR characters are too thick or too thin. Symptom (cont.) Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages Printer density setting is too dark or Use TROY MICR defaults. too light.

  • Page 47: Using Troy Micr Fonts

    Voids in characters in MICR line or other text. MICR character spacing and positioning is not correct. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages Your MICR paper is out of Refer to the TROY MICR paper...
  • Page 48 ANSI MICR specifications not covered in this table. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages A Non-TROY MICR toner was used. Print test documents using TROY MICR toner or consult the non-TROY manufacturer for assistance.
  • Page 49 Symptom (cont.) NO MICR TONER message displayed in the printer control panel. Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages A Non-TROY MICR toner was used. Print test documents using TROY MICR toner or consult the non-TROY manufacturer for assistance.

  • Page 50: Printer Control Panel

    49.4C18 SERVICE ERROR 53.ØX.1Ø ERROR 61.X SERVICE 62.X ERROR 68.1 ERROR Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A Troubleshooting / Error Messages Description The TROY MICR toner cartridge is low on toner. The TROY firmware contains advanced internal self-diagnostics checks to ensure constant data integrity.

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