Durabook S15AB User Manual
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Durabook S15AB User Manual

Semi-rugged notebook pc
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© 2019 Twinhead International Corp and/or its affiliates. All rights reserved.

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  • Page 1 © 2019 Twinhead International Corp and/or its affiliates. All rights reserved.

  • Page 2: Table Of Contents

    Table of Contents ..................5 EFORE TART ..................5 ACKAGE ONTENTS ..................6 RODUCT VERVIEW Front View ....................... 6 Back View ........................ 7 Right View ....................... 8 Left View ........................9 Rear View ......................10 ..................11 TATUS NDICATORS GETTING STARTED ..............12 ................
  • Page 3 MAKING CONNECTIONS ............34 ............... 34 NSTALLING THE EMORY ................ 34 EMOVING THE EMORY SIM C .................. 35 SING THE ................38 SING THE MART ..............38 ONNECTING THE ICROPHONE EADSET USB D ................39 ONNECTING EVICES ..............40 ONNECTING TO XTERNAL ISPLAYS (LAN) ..........
  • Page 4 ................71 EGULATORY TATEMENT Federal Communications Commission Statement ............71 Declaration of Conformity ..................71 RF exposure warning ....................72 Battery Disposal ..................... 72 European Union CE Marking and Compliance Notices ..........72 CLASS 1 LASER PRODUCT ..................73 ................. 76 AFETY NSTRUCTIONS EN-4...

  • Page 5: Before You Start

    Before You Start Before You Start Congratulations on your purchase of this notebook. This semi-rugged notebook is portable and provides users with maximum mobile computing experience in a wide range of working environments. Before you begin using your notebook, read this chapter to familiarize yourself with the main components installed in the system.

  • Page 6: Product Overview

    Before You Start Product Overview Front View No. Item Description Microphones Record the surrounding sound. Web camera Use for video conference. Display screen Provide visual output. Power button Press to turn your notebook on or off. Keyboard Press the keys to input information. Touch pad Use to point, select, drag, or scroll objects on the screen.

  • Page 7: Back View

    Before You Start No. Item Description Device Indicators Indicate the corresponding function status. (Power, Wireless, HDD, Caps Lock, Num lock, Battery) Back View Item Description Battery latch Slide to the unlock position to release the battery. Battery compartment Install the battery. Speakers Emit sound.

  • Page 8: Right View

    Before You Start Right View Item Description Card reader Use to insert memory cards to transfer pictures, music, and data between your notebook and flash compatible devices. The card reader supports SD (Secure Digital), SDXC, Mini-SD (with adapter). Earphone jack Connect headphones or external speakers.

  • Page 9: Left View

    Before You Start Left View Item Description Kensington lock slot Connect to a Kensington-compatible notebook security lock. Media bay Varies depending on SKU:  Optical disk drive  Secondary storage Smart card reader Use to insert smart cards. RF switch Slide it to the left to enable all wireless network (WLAN) and Bluetooth communications.

  • Page 10: Rear View

    Before You Start Rear View Item Description USB 3.1 (type A) Connect USB 3.1 (Gen2) peripheral devices. port USB 3.1 (type C) Connect USB 3.1 (Gen2) peripheral devices. port RJ-45 port Connect to a local area network (LAN) using an Ethernet cable.

  • Page 11: Status Indicators

    Before You Start Status Indicators The status indicators light up when a particular function of the notebook is active. Each indicator is marked with a symbol. Icon Item Description The LED always lights on (blue) when the system is running. When the system is in standby mode, the LED Power blinks.

  • Page 12: Getting Started

    Getting Started Getting Started This chapter will help you get started using the device. CAUTION! Before any internal installation procedures are carried out on the system, make sure the system is turned off and cooled down for 5 minutes. Failing to turn off the system before opening it can cause permanent damage to the system and serious or fatal injury to the user.

  • Page 13: Charging The Battery

    Getting Started 2. Push completely until the battery locks into place. 3. Slide the latch to the lock position ( ) to secure the battery. Charging the Battery The Lithium-ion battery is not fully-charged upon purchase. To charge the battery, follow the steps below: 1.
  • Page 14 Getting Started EN-14...

  • Page 15: Checking The Battery Level

    Getting Started ATTENTION!  NE PAS charger la batterie si la température est inférieure à 0° C ou supérieures à 45º C.  Utilisez uniquement l'adaptateur secteur fourni. L'utilisation d'autres adaptateurs secteur peut endommager la batterie ou de votre tablette PC. Checking the Battery Level It is important that you monitor the battery status regularly to ensure you do not run out of power at a critical moment.
  • Page 16 Getting Started 1. Slide the battery latch to the unlock position ( 2. Remove the battery out of the battery compartment. EN-16...

  • Page 17: Using The Optical Disc Drive (Odd)

    Getting Started Using the Optical Disc Drive (ODD) You can use the optical disk drive (ODD) to play or record DVD or CD disc. Placing a Disk To place a disk, follow the steps below: 1. Open the ODD cover. 2.

  • Page 18: Using The Storage Drive

    Getting Started NOTE  Be sure that the notebook is turned off before performing the manual ejection. Using the Storage Drive Replacing the Storage Drive To replace the storage drive, follow the steps below: 1. Remove the screws securing the HDD compartment door to the device. 2.
  • Page 19 Getting Started 3. Use the pull tab to release the HDD module from the HDD compartment. DO NOT remove the HDD module yet! 4. Disconnect the HDD module from the mainboard connector. © 2019 Twinhead International Corp and/or its affiliates. All rights reserved.
  • Page 20 Getting Started 5. Connect the HDD module to the mainboard connector (visible inside the HDD compartment). 6. Lower the HDD module into its compartment. 7. Replace the HDD compartment cover. EN-20...
  • Page 21 Getting Started 8. Secure the HDD compartment cover to the device with the screws. © 2019 Twinhead International Corp and/or its affiliates. All rights reserved.

  • Page 22: Connecting To Power

    Getting Started Connecting to Power Your notebook can be powered up using the AC adapter or the Lithium-ion battery. Connecting the AC Adapter The AC adapter powers up your notebook and charges the battery. 1. Connect the AC adapter to the DC-in jack on your notebook. 2.

  • Page 23: Configuring The Power Settings

    Getting Started Configuring the Power Settings 1. Right-click the battery icon ( ) on the system tray. Then select Power Options. 2. Select Change plan settings to customize a power plan. 3. Change the desired sleep and display settings. Then select Save changes. ©...

  • Page 24: Starting Your Notebook

    Getting Started Starting Your Notebook Turning On Your Device 1. To open the display panel, lift the cover lid up to upright position. 2. Press the button until the Power LED lights up. Turning Off Your Device It is important to properly shut down your notebook to avoid the loss of unsaved data.

  • Page 25: Using The Keyboard

    Getting Started Using the Keyboard No. Keys Description These function keys are used to perform designated tasks. Function keys The tasks for each key may vary from one application to another. Press the [Fn] key in combination with other keys to [Fn] execute a command.

  • Page 26: Using The Touch Pad

    Getting Started No. Keys Description Toggles the keyboard backlight to on/off (only for backlit [Fn] + F12 keyboard). Press to display the Start menu. This action is the same Windows key as clicking the Start icon. Press the Num Lk key to activate the numeric keypad. Numeric Press the keys on the numeric keypad to enter numbers or keypad...
  • Page 27 Getting Started Double-click To double-click, move the cursor to the item or object on the screen, then tap the touch pad twice or press the left button twice. Drag To drag an item or object, press and hold the left button then slide your finger on the touch pad to move the item or object.

  • Page 28: Operating Your Notebook

    Operating Your Notebook Operating Your Notebook This chapter will guide you through how to use your notebook. Using the Camera Using the Camera application, you can use this notebook to take photos or videos. Opening Camera App To access the Camera application, do one of the following: a.

  • Page 29: Taking Photos

    Operating Your Notebook Taking Photos Click to capture a photo. Recording Videos Click to switch to Video mode. © 2019 Twinhead International Corp and/or its affiliates. All rights reserved.

  • Page 30: Adjusting Brightness

    Operating Your Notebook NOTE  You can also toggle and press Enter to switch to Video mode. Click to start recording a video, as shown on the previous page. The recording time appears on the bottom of the screen. During the video recording, you can do the following: ...

  • Page 31: Setting Photo Timer

    Operating Your Notebook Do the following:  Click and drag the slider upwards to brighten your photo or video.  Click and drag the slider downwards to darken your photo or video. Setting Photo Timer Click to toggle the desired time delay. ...

  • Page 32: Configuring Camera Settings

    Operating Your Notebook Configuring Camera Settings Click to enter the Settings menu. Select the desired menu option and setting. Menu Option Description When I press Select an action when you press and hold the camera and hold the button. camera button Photos Quality Set the photo resolution.

  • Page 33: Viewing Photos/Videos

    Operating Your Notebook Menu Option Description Videos Quality Set the video quality. Select 50 Hz or 60 Hz to reduce the flickering that may Flicker reduction occur when recording video under fluorescent light. When the setting is set to On, then the system reduces Digital video high-frequency frame-to-frame jitter that is produced by stabilization...

  • Page 34: Making Connections

    Making Connections Making Connections This chapter will guide you through installing peripheral devices to maximize the use of your notebook. Installing the Memory Card Your notebook supports different types of memory cards to provide faster data transfer. Supported types: SD card, SDXC card, and Mini-SD card (with adapter). 1.

  • Page 35: Using The Sim Card

    Making Connections Using the SIM Card You can use a SIM card for wireless internet access. NOTE  Check the availability of service and data plan rates with your network service provider.  Make sure to turn off the notebook before inserting the SIM card. 1.
  • Page 36 Making Connections 3. Push the SIM card slot forward to release it from the latch. 4. Lift the SIM card slot upward. 5. Slide a SIM card into the SIM card slot. EN-36...
  • Page 37 Making Connections 6. Gently place down the SIM card slot. 7. Push the SIM card slot backward until it locks into place. 8. Replace the CTO door. Then secure the CTO door using the screws. © 2019 Twinhead International Corp and/or its affiliates. All rights reserved.

  • Page 38: Using The Smart Card

    Making Connections Using the Smart Card Your notebook is equipped with a built-in smart card reader that allows you to make secure purchases, store security information, and provide identification and information using a smart card. 1. Open the I/O port cover. 2.

  • Page 39: Connecting Usb Devices

    Making Connections NOTE  A headset and microphone are not included in the package for this device. They are sold separately. Connecting USB Devices You can connect your notebook to other USB devices, such as a mouse, keyboard, digital camera, printer, or an external storage drive. 1.

  • Page 40: Connecting To External Displays

    Making Connections NOTE  A USB cable is not included in the package. It is sold separately or it may come with your USB device. Connecting to External Displays You can connect an additional display to your notebook by using the HDMI or VGA cable.

  • Page 41: Connecting To A Local Area Network (Lan)

    Making Connections Connecting to a Local Area Network (LAN) You can connect your notebook to a local area network (LAN) using the Ethernet cable. 1. Open the I/O port cover. 2. Connect one end of the Ethernet cable to the RJ-45 port on your notebook. 3.

  • Page 42: Connecting To Wireless Connections

    Making Connections Connecting to Wireless Connections You can connect your notebook to a Bluetooth device, wireless local area network (WLAN), or WWAN. NOTE  Make sure to slide the RF Signal switch to enable the RF functions. 1. Open the I/O cover. 2.
  • Page 43 Making Connections 4. The Bluetooth and other devices screen appears. Click Add Bluetooth or other device. 5. The Add a device screen appears. Click Bluetooth. © 2019 Twinhead International Corp and/or its affiliates. All rights reserved.
  • Page 44 Making Connections 6. Select the desired device to pair and then click Connect to confirm the pairing code (PIN). Confirm the pairing code also in the other Bluetooth device to establish the connection. 7. After pairing is complete, click Done. NOTE ...
  • Page 45 Making Connections Connecting to a Wireless Local Area Network Your notebook comes with a WLAN module. A wireless network can be added either when the network is detected or by manually entering the settings information. To connect, follow the steps below: 1.
  • Page 46 Making Connections Connecting to a Wireless Wide Area Network (WWAN) The WWAN function allows your notebook to connect to the Internet using mobile or cellular data networks. To connect, follow the steps below: 1. Insert a valid SIM card into the SIM card slot (refer to page 35). 2.

  • Page 47: Using The Bios Setup Utility

    Delete button on the keyboard to enter the setup utility. Selecting the Boot Device Restart your notebook and press the F12 button on the keyboard when the DURABOOK logo appears. Then select the boot device. © 2019 Twinhead International Corp and/or its affiliates. All rights reserved.
  • Page 48 Using the BIOS Setup Utility Navigating and Entering Information in BIOS Use the following keys to move between fields and to enter information: Keyboard Description Select screen   Select item Enter Select + / - Change Opt. General Help Previous Values Optimized Defaults Save &...

  • Page 49: Main Menu

    Using the BIOS Setup Utility Main Menu The Main Menu displays the device’s system overview information, including the system date and time. Item Description BIOS Information Display the BIOS version detected during boot up. Display the CPU type and speed, total memory, mainboard System Information version, UEFI Firmware version, processor type, ME FW version, ME Firmware SKU, serial number, and UUID.

  • Page 50: Advanced Menu

    Using the BIOS Setup Utility Advanced Menu The Advanced Menu allows you to configure specific system settings. Item Description Configure the CPU parameters. For details, refer to CPU CPU Configurations Configurations on page 51. Configure the device settings including USB ports (1 - 4), LAN, SD card reader, TPM device, HD audio, smart card, Device Configurations front camera, wireless LAN, Bluetooth, GPS, and WWAN.
  • Page 51 Using the BIOS Setup Utility CPU Configurations Select this option to configure the CPU parameters. Item State Description Turn on the function. The default value is Intel (VMX) Enabled [Enabled]. Virtualization Tech. Disabled Turn off the function. Turn on the function. The default value is Enabled [Enabled].
  • Page 52 Using the BIOS Setup Utility Item State Description Enabled Turn on the function. HD Audio Disabled Turn off the function. Enabled Turn on the function. Smart Card Reader Disabled Turn off the function. Enabled Turn on the function. Front Camera Disabled Turn off the function.
  • Page 53 Using the BIOS Setup Utility Power Configurations Select this option to configure the power management settings. Item State Description Keyboard Configure the length of time the keyboard Backlight Off, backlight would remain on. Keyboard 5/10/15/20/30/ Backlight Timer 40/50/60/80/ Settings 100/120/240 Minutes Enable Turn on the function.

  • Page 54: Boot Menu

    Using the BIOS Setup Utility Boot Menu The Boot Menu allows you to configure the boot settings and boot sequence. Item Description Bootup NumLock Select the keyboard NumLock state. State Launch CSM Enable/Disable CSM support. Launch Network PXE Select the LAN PXE boot mode. OpRom Option ROM Set the display mode for Option ROM messages.

  • Page 55: Security Menu

    Using the BIOS Setup Utility Security Menu The Security Menu allows you to set the Administrator password and configure the Secure Boot settings. Item Description Administrator Set the administrator password. Password Secure Boot Customize the Secure Boot settings. © 2019 Twinhead International Corp and/or its affiliates. All rights reserved.

  • Page 56: Save & Exit Menu

    Using the BIOS Setup Utility Save & Exit Menu The Save & Exit Menu allows you to save/discard the changes and restore the default values for all setup options before leaving the BIOS Setup Menu. Item Description Save Changes and Reset the system after saving any changes.

  • Page 57: Maintaining And Caring For Your Notebook

    Maintaining and Caring for Your Notebook Maintaining and Caring for Your Notebook Taking care of your notebook will reduce the risk of damage to your device and ensure that it operates properly. To help you maintain the quality and function of your notebook, this chapter provides guidelines on how to protect, store, clean, and travel with your device.
  • Page 58 Maintaining and Caring for Your Notebook dropping or an object hitting the device may cause damage.  Do not cover or block any ventilation openings on the notebook. For example, do not place the notebook on a bed, sofa, rug, or other similar surface.

  • Page 59: Cleaning Your Notebook

    Maintaining and Caring for Your Notebook Battery Pack Guidelines  Do not expose the battery to temperatures below 0°C (32°F) or above 46°C (115°F). This may adversely affect the battery pack.  While the battery may not provide 100% capacity at temperature extremes, its capacity is restored when the battery temperature return to a normal range, around 20°C (68°F).

  • Page 60: Traveling With Your Notebook

    Maintaining and Caring for Your Notebook Cleaning the Display Use a soft, dry cloth. In some cases, you can use a small amount of water to remove streaks or smears. For difficult display cleaning tasks, use a 50/50 mixture of isopropyl alcohol and water. Do not use paper products because they can scratch the screen.

  • Page 61: Troubleshooting

    Troubleshooting Troubleshooting This chapter advises you on what actions to take when solving common computer problems that may be caused by issues with hardware or software. Preliminary Checklist Here are the initial steps you should follow before taking further action when encountering any problem: 1.
  • Page 62 Troubleshooting  Allow the system to remain idle for one hour with the AC adapter connected to the device.  The Battery Power LED lights when the battery starts charging.  If the battery still fails to start charging after an hour, remove the battery, wait several seconds, and then install it again.

  • Page 63: Display Problems

    Troubleshooting Bluetooth Wireless Transmission Problems I cannot connect to another device with BT wireless technology.  Ensure that you have activated BT feature on both devices.  Make sure that the distance between the two devices is within the acceptable limit and that there are no walls or other obstructions between the devices.

  • Page 64: Hard Disk Problems

    Troubleshooting Hard Disk Problems The hard disk will not spin up, so the device can’t boot up. This occurs if the unit is exposed to extreme low temperatures. This is not a  hardware failure associated with the hard disk. The integrated hard disk drive heater will warm the drive to a safe operating temperature.
  • Page 65 Troubleshooting 2. On the SETTINGS page, click Update & security > Recovery. 3. Click Get started to start the recovering process. 4. Choose one of the following options:  Keep my files: Remove the apps and settings, but it keeps your personal files.
  • Page 66 Troubleshooting 6. Click Reset to reset your notebook. NOTE  If below message appears, you need a recovery media and then follow the steps 1 to 6. EN-66...
  • Page 67 Troubleshooting  To create a recovery media, open Control Panel (View by: Large icons or Small icons) > Recovery > Create a recovery drive. If prompted, click Yes to “Do you want to allow this app to make changes to your device?” message.

  • Page 68: Other Problems

    Troubleshooting Other Problems The device won’t turn on. Make sure a fully charged battery is properly installed.  Connect external power to charge the battery if it is not charged.  If you are using the AC adapter check the electrical outlet you are using to ...

  • Page 69: Appendix

    Information is subject to change without prior notice. Specifications S15AB Model Name  MIL-STD-810G certified (Drop, Shock, Vibration, Dust, Altitude, High/Low Temperature, Humidity) ...
  • Page 70 Appendix  Integrated 10/100/1000 Ethernet ®  Intel Dual Band Wireless AC 9260 (802.11a/b/g/n/ac) COMMUNICATONS ®  Bluetooth V5.0  Optional GPS and 4G LTE multi-carrier mobile broadband  TPM 2.0  NIST BIOS compliant  Smart card reader default SECURITY ...

  • Page 71: Regulatory Statement

    Appendix Regulatory Statement Federal Communications Commission Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 72: Rf Exposure Warning

    Appendix RF exposure warning Any changes or modifications not expressly approved by the party responsible for compliance could void the authority to operate equipment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 73: Class 1 Laser Product

    Appendix CLASS 1 LASER PRODUCT LASERSCHUTZKLASSE 1 PRODUKT TO EN60825 CAUTION THIS APPLIANCE CONTAINS A LASER SYSTEM AND IS CLASSIFIED AS A "CLASS 1 LASER PRODUCT.” TO USE THIS MODEL PROPERLY, READ THE INSTRUCTION MANUAL CAREFULLY AND KEEP THIS MANUAL FOR FUTURE REFERENCE.
  • Page 74 Appendix CAUTION FOR ADAPTER THIS NOTEBOOK IS FOR USE WITH DEDICATED AC ADAPTER.  Ensure you connect the power cord to a socket-outlet with earthing connection.  The NB must be powered by using CSA/UL 62368-1 or CSA/UL 60950-1 certified/approved adapter, rated 19Vdc, 3.42A minimum. ...
  • Page 75 Appendix – Le remplacement de la batterie avec un type incorrect qui peut contourner un dispositif de protection (dans le cas de certains types de batteries au lithium, par exemple; – L’élimination de la pile dans un feu, un four chaud ou un broyeur mécanique qui peut provoquer une explosion;...

  • Page 76: Safety Instructions

    Appendix Safety Instructions These safety instructions should always be observed to ensure safe operation when handling the device.  Do not place this device on an unstable table or surface. The device may fall, causing serious damage to its housing and components. ...
  • Page 77 Appendix Instructions de sé curité Ces instructions de sécurité doivent toujours être suivies pour assurer le fonctionnement sûr de l’appareil lors de sa manipulation.  Ne placez pas cet appareil sur une table ou surface instable. L’appareil pourrait tomber et causer des dégâts sérieux à son boî tier et ses composants. ...

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