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Full Two-Year Warranty; Frequently Asked Questions - Philips HF3418 Manual

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The product must be shipped prepaid by insured mail, insurance prepaid, have the original
sales receipt, indicating purchase price and date of purchase, and the money-back guarantee
return authorization form enclosed.
We cannot be responsible for lost mail.
The product must be postmarked no later than 90 days after the date of purchase. Philips
reserves the right to verify the purchase price of the product and limit refunds not to exceed
suggested retail price.
To obtain money-back guarantee return authorization form, call 1-866-832-4361 for
Delivery of refund check will occur 6–8 weeks after receipt of returned product.

Full Two-Year Warranty

Philips North America LLC (USA) and Philips Electronics Ltd (Canada) warrant this new
product against defects in materials or workmanship for a period of two years from the date
of purchase, and agree to repair or replace any defective product without charge.
IMPORTANT: This warranty does not cover damage resulting from accident, misuse or abuse,
lack of reasonable care, or the affixing of any attachment not provided with the product or
loss of parts or subjecting the product to any but the specified voltage or batteries.*
In order to obtain warranty service, go to for assistance. It is
suggested that for your protection you return shipments of product by insured mail, insurance
prepaid. Damage occurring during shipment is not covered by this warranty.
NOTE: No other warranty, written or oral, is authorized by Philips North America LLC.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state, province to province or country to country. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above exclusion and
limitations may not apply to you.
* Read enclosed instructions carefully.
In US manufactured for: Philips Personal Health, a division of Philips North America LLC, P.O.
Box 10313, Stamford, CT 06904.
In Canada imported by: Philips Electronics LTD, 281 Hillmount Road, Markham, Ontario L6C
PHILIPS and Philips shield are registered trademarks of Koninklijke Philips N.V.
©2018 Philips North America LLC. All rights reserved.

Frequently asked questions

This chapter lists the most frequently asked questions about the appliance. If you cannot find
the answer to your question, call 1-866-832-4361 for assistance.


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