ReSound GN ENZO Q 88 User Manual

Behind-the-ear hearing aids

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User guide

ReSound Behind-The-Ear hearing aids

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Page 1 User guide ReSound Behind-The-Ear hearing aids resound.com...
Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number £13 £ 675 Battery type Program Beep Description One beep Two beeps Three beeps Four beeps...
Page 3: Table Of Contents
Table of Contents Introduction Your hearing aid How to get your hearing aid ready for use How to place the hearing aids in your ears How to remove the hearing aids from your ears How to use your hearing aids Direct Audio Input Advanced options How to clean and maintain your hearing aids...
Page 4 General warnings Troubleshooting Warnings to hearing care professionals (US only) Regulatory information Hearing aid variants Technical specifications Additional information...
Page 5: Introduction
Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day - that way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.The fundamental operating principle of hearing aids is to receive, amplify, and transfer sound to the eardrum of a hearing impaired person.
Page 6: Your Hearing Aid
Your hearing aid Model 88 1. Earmold 2. Tube 3. Microphone openings 4. Program button 5. Volume control 6. Battery compartment 7. Left/Right identification 8. Manufacturer...
Page 7 Model 98 1. Earmold 2. Tube 3. Microphone openings 4. Program button 5. Volume control 6. Battery door lock 7. Battery compartment 8. Left/Right identification 9. Manufacturer NOTE: You can find information on your hearing aid's serial number and model inside the battery compartment.
Page 8: How To Get Your Hearing Aid Ready For Use
How to get your hearing aid ready for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: Keep batteries away from pets, children and mentally challenged persons. DO NOT place batteries in your mouth.
Page 9 WARNING: If the batteries are not inserted correctly, the device will not work and the batteries may build up heat. If this happens, please remove the batteries. NOTE: Always use new Zinc-Air batteries that have a minimum remaining shelf life of one year.
Page 10 How to replace the battery 1. Prepare the new battery. 2. Open the battery door 4. Insert the new battery Remove the protective foil to completely by using your with the positive side (+) activate the battery - wait for 2 fingernail.
Page 11 Please observe the following: To save battery power, turn off your hearing aids when they are not in use. At night, switch off the hearing aid and open the battery door completely to allow moisture to evaporate. This prolongs the hearing aid's lifespan. If the hearing aid frequently loses connection with wireless accessories, contact your hearing care professional for a list of appropriate batteries.
Page 12 How to use the battery door lock For Model 88: To lock the battery door: 1. Open the battery door to the OFF position. 2. Use the tool provided with your battery door lock to push the slider from the left side to the right side.
Page 13 For Model 98: To lock the battery door: 1. Insert the tool straight into the battery door 2. Slide lock to the left. An indication mark lock. shows that the battery door is in the locked position (you will be able to see a white dot). To unlock the battery door simply repeat the same procedure but pushing the slider to the right instead.
Page 14 Low battery indicator when paired with wireless accessories (optional) The batteries drain faster when you use wireless functionalities like direct streaming from your smartphone or streaming sound from your TV with our TV Streamer. When the batteries deplete, the support of some wireless accessories shuts down. Full functionality returns when you insert a new battery.
Page 15: How To Place The Hearing Aids In Your Ears
How to place the hearing aids in your ears How to tell left from right If you have two hearing aids, they may be tuned differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing aids.
Page 16 How to insert the earmold in your ear 1. Hold the earmold between 3. Turn the top part of the 4. Place the hearing aid firmly your thumb and index earmold gently backwards behind the ear and make finger and position its and forwards so it tucks sure it sits securely.
Page 17 CAUTION: Never attempt to modify the shape of the hearing aid, earmolds or tubing yourself.
Page 18: How To Remove The Hearing Aids From Your Ears
How to remove the hearing aids from your ears Lift the hearing aid from behind the ear. Using your thumb and index finger, take hold of the earmold (not the hearing aid or the tubing). Gently twist and pull the earmold to remove it from the ear.
Page 19: How To Use Your Hearing Aids
How to use your hearing aids How to adjust the volume Your hearing aid automatically adjusts the volume depending on your listening situation. However, if your hearing aid has a volume control, you can adjust the volume according to your preferences.
Page 20 • Minimum volume: volume will immediately reduce to lowest setting, or • Mute: the hearing aid will be muted. To resume normal volume, "down button long press". NOTE: If you have two hearing aids with the Synchronized Volume Control function enabled, volume control adjustments to one hearing aid automatically repeat in the second hearing aid.
Page 21 NOTE: If your hearing aids have the Synchronized Push Button enabled, changing the pro- gram on one hearing aid automatically changes it in the second hearing aid. A beep in both hearing aids will follow each adjustment. NOTE: When you turn the hearing aids off and on again, they always start up in program one and your preset volume level.
Page 22 Telecoil Your hearing aid may have a telecoil. The Telecoil program may help to improve speech understanding with Hearing Aid Compatible (HAC) telephones and in theaters, cinemas, houses of worship, etc. that have a hearing loop installed. When you select the Telecoil program, your hearing aid picks up signals from the hearing loop or HAC telephone.
Page 23 HAC telephone Some smartphones are hearing aid compatible (HAC). The HAC phone establishes a small hearing loop that your hearing aids can connect to. The telecoil picks up the HAC phone's signal and converts it to sound. To use a HAC phone, follow these steps: Switch your hearing aid to the Telecoil program.
Page 24 NOTE: If the phone has a poor telecoil signal, use the microphone program. To avoid whistling, do not hold the handset too tightly against your ear. NOTE: Ask your hearing care professional to enable the Telecoil program in your hearing aids.
Page 25: Direct Audio Input
Direct Audio Input You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the hearing aid automatically switches to DAI. The sound is then sent directly to your hearing aid using a cable or a wireless FM system. If you want to be able to hear what happens around you, you can combine the DAI input with the sounds picked up by your hearing aid's microphones.
Page 26 How to disconnect a DAI adapter 1. Remove the adapter from the hearing aid and press the small latch downwards. Battery door with integrated DAI For some models, your hearing care professional can replace the standard battery door with a battery door that has an integrated DAI adapter.
Page 27 Important points for FM Do not use two transmitters on the same FM channel. Do not use water or fluids for cleaning the FM boot. Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance in airplanes.
Page 28: Advanced Options
Advanced options Phone Now (optional) By placing a magnet on the telephone receiver, your hearing aids automatically switch the telephone program on when the receiver is close to your ear. When you remove the receiver from your ear, the hearing aids automatically return to the previous listening program. NOTE: Ask your hearing care professional to enable Phone Now as one of your programs.
Page 29 Place the Phone Now magnet Place the magnet on your telephone receiver to allow operation of the Phone Now function. In order to place the magnet properly: 1. Clean the telephone 2. Remove foil from magnet 3. Place the magnet thoroughly NOTE: If you are not satisfied with the strength of Phone Now, you can reposition the magnet or add additional magnets.
Page 30 When you hear a short melody, the phone program is active. NOTE: You may need to move the telephone receiver slightly to find the best position for reliable Phone Now activation and a good hearing experience on the telephone. If your hearing aids have enabled the Comfort Phone functionality, the hearing aid on the non-phone ear automatically turns down the volume.
Page 31 The magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g., pacemakers) should advise you regarding appropriate safety precautions when using your hearing aid and magnet in close proximity to the medical device or electronic system in question. If the manufacturer cannot issue a statement, we recommend keeping the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive devices (e.g., pacemakers).
Page 32 Double-dings for ten seconds ( etc.) indicate that your hearing aid is in Flight mode. Follow these steps to activate wireless mode: For each hearing aid, open and close the battery door once. Your hearing aids are in wireless mode after 10 seconds. NOTE: Both hearing aids must be set in Flight mode - even with synchronization enabled.
Page 33 How to use your hearing aids with iPhone®, iPad® and iPod® touch (optional) Your hearing aids are Made for iPhone, iPad and iPod touch, which allow for direct audio streaming and control from these devices. Streaming from an Android™ smartphone Some Android smartphones can stream audio directly to your hearing aids.
Page 34 ReSound Phone Clip+. ReSound Assist (optional) If you have signed up to use ReSound Assist available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to go to your hearing care professional. All you need is an internet-enabled smart device.
Page 35 For optimum performance, make sure the hearing aids are connected to the ReSound Smart 3D™ app and placed close to the iPhone, iPad, iPod touch or the Android smartphone before applying the changes. This service only works if your smart device is connected to the internet. Your hearing care professional will provide information regarding this option, and how it works with the ReSound Smart 3D™...
Page 36: How To Clean And Maintain Your Hearing Aids
How to clean and maintain your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. Keep your hearing aids dry and clean. Open the battery door to dry your hearing aids when you are not wearing them. Wipe the hearing aids with a soft cloth after use to remove grease or moisture.
Page 37 Daily maintenance NOTE: It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. NOTE: Do not use alcohol or any other solvents to clean your hearing aids - the protective coating will be damaged.
Page 38 If the microphone inlets are clogged, gently brush across the microphone inlets with the brush. NOTE: Do not use the wire loop to clean the microphone inlets. If the microphone inlets are clogged, ask your hearing care professional to help you clean them. NOTE: The wire loop is only intended for earmolds.
Page 39 How to clean your hearing aid Wipe your hearing aid clean with a soft cloth after use. WARNING: Always turn your hearing aids off while cleaning and maintaining them.
Page 40 The earmold 1. Remove the earmold and tubing from the 3. After cleaning, dry earmolds thoroughly hearing aids prior to cleaning and remove any residual water and debris from the tubing utilizing a small blower and 2. Clean the earmold using a mild soap, and wire loop.
Page 41 Use a mild soap to clean the tube and the earmold. Rinse with lukewarm water. Dry thoroughly and use the air bulb to blow any left over water out of the tube and earmold. NOTE: Do not use alcohol or other cleaning solvents to clean the metal hook as this could damage its protective covering.
Page 42: Wireless Accessories
Please find the list of available wireless accessories below: • ReSound TV Streamer 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you.
Page 43 • ReSound Multi Mic works like the ReSound Micro Mic but doubles as a table microphone, connects with loop and FM systems, and has a mini-jack input for streaming audio from a computer or music player. NOTE: Ask your hearing care professional for more information on the range of ReSound wireless accessories.
Page 44: Tinnitus Management
Tinnitus Management Tinnitus Sound Generator module Your hearing aid includes the Tinnitus Sound Generator (TSG) module, a tool for generating sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. The TSG can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
Page 45 User instructions for the TSG module Description of device The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. Explanation of how the device works The TSG module is a frequency and amplitude shaped white-noise generator.
Page 46 If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing care professional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall sound level can be adjusted via a volume control. Your doctor, audiologist or hearing care professional will review with you the need for having such a control.
Page 47 TSG volume control The sound generator is set to a specific loudness level by the hearing care professional. When switching the sound generator on, the volume will have this optimal setting. Therefore, it might not be necessary to control the volume (loudness) manually. However, the volume control provides the ability to adjust the volume, or amount of stimulus, to the liking of the user.
Page 48 Available sounds White noise signal which can be shaped with the following configurations: The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB. High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz...
Page 49 Should you develop any side effects from using the sound generator, such as dizziness, nausea, headaches, a perceived decrease in auditory function or an increase in tinnitus perception, you should discontinue using the sound generator and seek medical evaluation. Children and physically or mentally challenged users will require training by a doctor, audiologist, hearing healthcare professional or guardian for the insertion and removal of the hearing instrument containing the TSG module.
Page 50 Tinnitus Sound Generator warnings Sound generators should be used only as advised by your doctor, audiologist, or hearing care professional. Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets). Sound generators can be dangerous if improperly used.
Page 51 Use of the ReSound Assist for remote settings of the tinnitus sound generator, should only be performed by the parent or legal guardian in cases where the user is a minor.
Page 52 Tinnitus Sound Generator warning to hearing care professionals A hearing care professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator. If the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: Visible, congenital or traumatic deformity of the ear...
Page 53 CAUTION: The maximum output of the sound generator falls into the range that can cause hearing loss according to OSHA regulations. In accordance with NIOSH recommendations, the user should not use the sound generator for more than eight (8) hours a day when it is set to a level of 85 dB SPL or above.
Page 54 General warnings Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. Different types of radiation, e.g., from NMR, MRI, or CT scanners, may damage hearing aids. It is recommended not to wear hearing aids during these or other similar procedures.
Page 55 Warning to hearing care professionals: Special care should be exercised in selecting and fitting hearing aids with maximum sound pressure level that exceeds 132dB SPL with an IEC 60711:1981 occluded ear simulator. There may be a risk of impairment of the remaining hearing.
Page 56 Only connect your hearing aids to accessories intended and qualified to be used with your hearing aids. Hearing aid expectations A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Consistent use of the hearing aid is recommended.
Page 57 Troubleshooting Issue Potential cause Potential solution Feedback, Is your earmold or dome inserted cor- Put it in again. "whistling" rectly? Is the volume very loud? Reduce the volume. Are you holding an object (e.g., a hat Move your hand away to create more or a phone) close to a hearing aid? space between the hearing aid and the object.
Page 58 Issue Potential cause Potential solution Sound is distorted, spluttering The battery is dead Replace it with a new one. or weak Is the battery dirty? Clean it or replace it with a new one. Is the plastic tube or earmold Consult your hearing care clogged or broken? professional.
Page 59 Warnings to hearing care professionals (US only) A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: Visible congenital or traumatic deformity of the ear...
Page 60 Important notice for prospective hearing aid users (US only) Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid.
Page 61 Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.
Page 62 Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
Page 63 During normal operation, the temperature should not exceed the limit values of 0 °C (+32 °F) to +45 °C (+113 °F), and relative humidity of 90% RH, non-condensing. Air pressure between 500 hPa and 1100 hPa is appropriate. During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60 °C (+140 °F) and relative humidity of 90% RH, non-condensing (for limited time).
Page 64 Follow instructions for use. Please ask your local hearing care professional concerning disposal of your hearing aids and accessories. NOTE: Country-specific regulations may apply. Product is a Type B applied part. Statement This device complies with part 15 of the FCC rules and ISED rules. Operation is subject to the following two conditions: This device may not cause harmful interference...
Page 65 This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 66 T he device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • Hereby, GN ReSound A/S declares that the radio equipment types BEB80 and LOB90 are in compliance with Directive 2014/53/EU. •...
Page 67 BEB80, FCC ID: X26BEB80, IC: 6941C-BEB80 LOB90, FCC ID: X26LOB90, IC: 6941C-LOB90 This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz. Nominal RF output power transmitted is +1.1 dBm.
Page 68 Hearing aid variants Power Behind-the-Ear (BTE) hearing aids type BEB80 with FCC ID X26BEB80, IC number 6941C- BEB80 and size 13 battery are available in following variants: EQ588-DWHT EQ788-DWHT EQ988-DWHT Nominal RF output power transmitted is: - 2 dBm. Super Power Behind-the-Ear (SP BTE) hearing aids type LOB90 with FCC ID X26LOB90, IC number 6941C-LOB90 and size 675 battery are available in the following variants: EQ598-DWT EQ798-DWT EQ998-DWT Nominal RF output power transmitted is: +1 dBm.
Page 69 Technical specifications Power BTE Models: EQ588-DWHT EQ788-DWHT EQ988-DWHT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Maximum output (90 dB SPL input) dB SPL Total harmonic distortion 500 Hz 800 Hz Frequency (Hz) 1600 Hz 3200 Hz...
Page 70 Super Power BTE Models: EQ598-DWT EQ798-DWT EQ998-DWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Maximum output (90 dB SPL input) dB SPL 500 Hz Total harmonic distortion 800 Hz Frequency (Hz) 1600 Hz 3200 Hz Full-On and Reference Test Gain...
Page 71 Additional information Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 72 © 2020 GN Hearing A/S All rights reserved. ReSound is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 73 Notes...
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Page 75 Notes...
Page 76 EU Me dica l De vice Dire ctive FDA: He a lth Ca na da : 93/ 42/ EEC: GN ReSound A / S GN ReSound North A merica ReSound Canada L a utrupbj e rg 7 8001 E Bloomington Fre e wa y...

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