Culligan High Efficiency Twin 9" Downflow Water Softener with  Soft-Minder Meter Owner's Manual

Culligan High Efficiency Twin 9" Downflow Water Softener with Soft-Minder Meter Owner's Manual

Automatic water softeners
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Culligan
High
Efficiency
Twin
Automatic
Water
Softeners
Owners
Guide
01023052_RevL
©2019 Culligan International Company
DCO 190458 06/19

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Summary of Contents for Culligan High Efficiency Twin 9" Downflow Water Softener with Soft-Minder Meter

  • Page 1 Culligan High Efficiency Twin Automatic Water Softeners Owners Guide 01023052_RevL ©2019 Culligan International Company DCO 190458 06/19...
  • Page 2 United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time, without prior notice. Culligan, AquaSensor, Tripl-Hull, and SoftMinder are trademarks of Culligan International Company or its affiliates.
  • Page 3: Table Of Contents

    Regeneration ............................When and How to Bypass Your Water Softener ..................Things to Check Before You Call for Service................... Performance Data Sheet Culligan High Efficiency Twin 9” Downflow Water Softener with Soft-Minder® Meter ................Performance Data Sheet Culligan High Efficiency Twin 9”...
  • Page 4: About This Manual

    • Gives specifications and troubleshooting information Read this Manual First Before you operate the Culligan High Efficiency Twin Automatic Water Softener, read this manual to become familiar with the device and its capabilities. Safe Practices Throughout this manual there are paragraphs set off by special headings.
  • Page 5: Thank You

    The Culligan HE 1” Twin water softener requires the use of a Culligan connector, P/N 01023290 (plastic) or P/N 01021077 (copper). The Culligan HE 1” Twin NC model has not been tested or certified by WQA or IAPMO R&T and does not include the Culligan connector.
  • Page 6: Specifications

    Specifications Culligan High Efficiency Twin Water Conditioners with Aqua-Sensor Device or Soft-Minder Meter—Downflow Regeneration ® ® Model 9" Model 10" Model 12" Model 14" Model Control Valve 1” Reinforced Thermoplastic w/ HE Circuit Boards Overall Conditioner Ht 56 in 62 in...
  • Page 7 Culligan High Efficiency Twin Softener—Upflow Regeneration Model 9" Model 10" Model Control Valve 1” Reinforced Thermoplastic with HE Circuit Board Overall Conditioner Height 56 in 62 in Media Tank Design Quadra-Hull™ Media Tank Dimensions (Dia x Ht) 9 x 48 in...
  • Page 8: Introduction

    Softened water is not recommended for house plants because a build-up of sodium in the soil may interfere with efficient absorption of water by the plant root system. Additional information may be obtained from your independently operated Culligan dealer. 01023052 L 06/19...
  • Page 9: How Your Water Conditioner Works

    Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion, your Culligan Man has equipment to control the problem. Iron is a common water problem.
  • Page 10: The Culligan Process

    (expressed as pounds of salt) passed through the resin column during regeneration. Your Culligan service person, taking into account the hardness of your water and the amount of softened water your household may reasonably expect to use each day, has carefully established how often the softener will regenerate and how much salt will be used for each regeneration.
  • Page 11: Modes Of Operation

    Modes of Water Meter Mode Operation In water meter mode, the controller keeps track of the quantity of water that has flowed through the resin bed. Based on the influent water hardness and the hardness capacity of the resin bed, a service life expectancy in the quantity of softened water is calculated and programmed into the control.
  • Page 12 Down Flow Regeneration Water and regenerate flow downward through the media tank. Up Flow Regeneration Water flow is downward and regenerate flow is upward through the media tank. The significance of this is that regeneration will be most effective in those parts of the resin bed which are treated with the freshest regenerate solution.
  • Page 13: Salt Supply, Usage And Service

    Culligan Water Conditioner. Automatic Salt Delivery Service Ask your Culligan Dealer for details about salt delivery service. You can have your salt supply replenished on a regular basis. Whether you have automatic delivery service or pick up salt from your Culligan Dealer, you will be getting quality salt packaged according to rigid Culligan specifications.
  • Page 14: Navigating The Menus And Keypad

    Navigating the Menus and Keypad UP button CHECK MARK CANCEL (X) button or OK button DOWN button UP ARROW button: scrolls up the menu DOWN ARROW button: scrolls down the menu CHECK MARK button: selects the highlighted option, opens a new screen, or accepts a Controller changed setting CANCEL or X button: returns to the previous...
  • Page 15: Set Date And Time

    Set Date Follow this procedure to update the date or time. and Time NOTE: The HE Twin Controller must initialize and return to the HOME screen if settings are changed. Screen Display Range Setting Description From the HOME screen, SOFTENING JAN-01-18 12:01P press to view the main menu.
  • Page 16: Set Daylight Savings Time

    Set Daylight Savings Time Screen Display Range Setting Description The screen displays the Daylight Savings DAYLIGHT SAVING Yes, Time setting. Press and then to change the setting. The screen displays the main menu. 2)MANUAL MODE >3)SET DATE/TIME Press to save the changes and initialize the system. SOFTENING The screen displays the home screen.
  • Page 17: Information

    Information The following information can be displayed at the control valve or remote display. These settings are read-only. Press to scroll through the settings. Press to view the previous setting. Screen Display Range Setting Description From the HOME screen, SOFTENING JAN-01-18 12:01P press to view the main menu.
  • Page 18 Screen Display Range Setting Description The screen displays the date of the next regeneration, based NEXT REGEN ON on average daily water usage. JAN-03 Press to see the next information screen. 10. The screen displays the total water used for this configuration. Whole numbers are TOTAL WATER USED 0–no displayed above 100 gallons.
  • Page 19: Error Codes

    If the error still exists, the home screen displays PROBLEM FOUND. If the error no longer exists the screen displays SYSTEM OK. -->GO TO MENU 10. Contact your local Culligan dealer. 01023052 L 06/19...
  • Page 20: Regeneration

    Regeneration There are several conditions that will cause the HE Twin Controller to trip a regeneration. The screen displays REGEN Tonite when the control has signaled for a regeneration. Regenerating is displayed while the control is in regeneration. The following are conditions that will call for regeneration: When the Soft-Minder®...
  • Page 21 Standard Manual Regeneration Screen Display Range Setting Description SOFTENING From the HOME screen, press to view the JAN-01-18 12:01P main menu. 1)INFORMATION The screen displays the main menu. Press 1–6 >2)MANUAL MODE to select 2)MANUAL MODE. Regen The screen displays the manual regeneration menu. Press and then to change the setting.
  • Page 22: When And How To Bypass Your Water Softener

    If you are going away on vacation and do not want the unit to recharge. Bypass Valve In the back of Culligan water softener is a Cul-Flo-Valv® Bypass valve. To bypass the unit, turn the blue knob clockwise. To return to softened water service, turn the blue knob counter-clockwise.
  • Page 23: Things To Check Before You Call For Service

    Things to If you unexpectedly experience changes in your water, make these simple checks before calling your Culligan deal er. One of the following conditions may be the reason for your interruption of service. Check Before Important You Call for...
  • Page 24: 9" Downflow Water Softener With Soft-Minder® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 25: Performance Data Sheet Culligan High Efficiency Twin 9" Downflow Water Softener With Aqua-Sensor® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 26: Performance Data Sheet Culligan High Efficiency 10" Twin Downflow Water Softener With Soft-Minder® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 27: Performance Data Sheet Culligan High Efficiency Twin 10" Downflow Water Softener With Aqua-Sensor® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 28: Performance Data Sheet Culligan High Efficiency Twin 9" Upflow Water Softener With Soft-Minder® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 29: Performance Data Sheet Culligan High Efficiency Twin 9" Upflow Water Softener With Aqua-Sensor® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 30: Performance Data Sheet Culligan High Efficiency

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 31: Performance Data Sheet Culligan High Efficiency Twin 10" Upflow Water Softener With Aqua-Sensor® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 32: Performance Data Sheet Culligan High Efficiency Twin 12" Water Softener With Soft-Minder® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 33: Performance Data Sheet Culligan High Efficiency Twin 12" Water Softener With Aqua-Sensor® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 34: Performance Data Sheet Culligan High Efficiency Twin 14" Water Softener With Soft-Minder® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 35: Performance Data Sheet Culligan High Efficiency Twin 14" Water Softener With Aqua-Sensor® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 36: Important Data On Your Water Softener

    Important Data It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, please ask for it, as it is nec es sary if you contact your dealer. on Your Water Softener Identification...
  • Page 37: Parts List High Efficiency Twin Control Valve Assembly (Indoor/Outdoor)

    Parts List High Efficiency Twin Control Valve Assembly (Indoor/ Outdoor) 01023052 L 06/19...
  • Page 38 Item Part No. Description Item Part No. Description Hood, Compact, HE Control, Indoor, (not 01023111 HE Control Valve, Downflow, Complete — available for sale),Kit 01023115 HE Control Valve, Upflow, Complete P1031866 Enclosure Screw, 10ea/Kit HE Twin Control Valve #2, Downflow, 01022746 P1031873 Enclosure Door Screw, 10ea/Kit...
  • Page 39 Item Part No. Description Item Part No. Description Outdoor HE Twin Control #2, Downflow P1020431 Main Piston O-ring, 25ea/Kit **** 01025719 - Complete Outdoor HE Twin Control #2, Upflow P1025199 Main Piston Quad Ring, 25ea/Kit **** 01025720 - Complete P1020426 Brine Piston O-ring 25ea/Kit Wire Harness w/ Position Sensor, 88**...
  • Page 40: Parts List Remote Display And Accessories

    Parts List Remote Display and Accessories Figure 3. Remote display Item Part No. Description 01020553 Remote Display Assembly, Softener/Filter - 915 MHz, North American English Version D1025235 Remote Display Assembly, Softener/Filter - 869 MHz, European English Version D1020608 Remote Display Assembly, Softener/Filter - 869 MHz, European French Version D1025110 Remote Display Assembly, Softener/Filter - 869 MHz, European Italian Version...
  • Page 41: Parts List Tank Assembly

    01031829 Indoor, 20’ cable Transformer, Aqua-Sensor, 01031922 Indoor, 40’ cable Transformer, Aqua-Sensor, 01031830 Outdoor, 40’ cable 01016174 Culligan Emblem — 00156001 Cullex, 1 Cubic Foot — 00160702 Cullsan, 20 lb bag *Refer to “Specifications” on page 6 for the amount of Cullex and Cullsan needed for the unit’s tank.
  • Page 42: Parts List 16" And 18" Brine System

    Parts List 16” and 18” Brine System Figure 5. 16” and 18” Brine System Item Part No. Description — 01018705 Brine System, 250 lb — 01018715 Brine System, 375 lb 01018709 Replacement Tank, 250 lb 01018716 Replacement Tank, 375 lb —...
  • Page 43: Parts List Brine Valve Assembly

    Parts List Item No. Part No. Description Brine Valve Assembly 01035282 Brine Valve 01035204 BLFC Elbow - 0.45 gpm 01018711 BLFC Elbow - 0.8 gpm Brine Well Cap - 24 P1020194 Pack Retaining Clip - 24 P1020191 Pack P1020192 Pin - 24 Pack P1020193 5/16”...
  • Page 44: Parts List 24" Brine System

    Parts List Item Part No. Description 24” Brine — 01018720 Brine System, 600 lb System 01018718 Replacement Tank, 600 lb 01018719 Cover, 600 lb 01018909 Salt Plate, 600 lb 01018708 Brine Chamber 01035282 Brine Valve Figure 7. 24” Brine System 01023052 L 06/19...
  • Page 45: Culligan Limited Warranty

    If a part described above is found defective within the specified period, you should notify your independently operated Culligan dealer and arrange a time during normal business hours for the dealer to inspect the water conditioner on your premises. Any part found defective within the terms of this warranty will be repaired or replaced by the dealer.
  • Page 46 Notes 01023052 L 06/19...

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