Shipping Damage Claim Procedure - Wells WFPE-30F Installation, Operation And Maintenance Manual

All commercial cooking equipment manufactured by
WELLS MFG. CO. is warranted against defects in
materials and workmanship for a period of one year
from the date of original installation or 18 months
from the date of shipment from our factory, which-
ever comes first, and is for the benefit of the origi-
nal purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW
OR IN FACT, INCLUDING BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FIT-
NESS FOR ANY PARTICULAR PURPOSE, AND/
OR FOR DIRECT, INDIRECT OR CONSEQUEN-
TIAL DAMAGES IN CONNECTION WITH WELLS
MFG. CO. PRODUCTS. This warranty is void if it is
determined that, upon inspection by an authorized
service agency, the equipment has been modified,
misused, misapplied, improperly installed, or dam-
aged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been re-
moved, or if service is performed by unauthorized
personnel.
SERVICE POLICY AND PROCEDURE GUIDE
1. Resetting of safety thermostats, circuit breakers, overload protectors, and/or fuse replacements are not covered by this warranty unless
warranted conditions are the cause.
2. All problems due to operation at voltages or phase other than specified on equipment nameplates are not covered by this warranty.
Conversion to correct voltage and/or phase must be the customers responsibility.
3. All problems due to electrical connections not made in accordance with electrical code requirements and wiring diagrams
supplied with the equipment are not covered by this warranty.
4. Replacement of items subject to normal wear, to include such items as knobs, light bulbs; and, normal maintenance functions including
adjustments of thermostats, adjustment of micro switches and replacement of fuses and indicating lights are not covered by warranty.
5. Servicing of filters must be the customer' s responsibility. Replacement of filters and all problems associated with clogged filters are not
covered by this waranty. Inadequate airflow due to a clogged filter and/or grease baffle will disable fryers equipped with a ventilation
hood. Manufacturer assumes no responsibility for loss of business resulting from owner' s failure to have replacement filters available
when existing filters reach the end of their service life.
6. Set-up, adjustment, calibration, repair and servicing of third party equipment and systems, such as fire suppression systems, are not
covered by this warranty, and must be the customer' s responsibility.
7. Full use, care, and maintenance instructions are supplied with each machine. Noted maintenance and preventative maintenance items,
such as servicing and cleaning schedules, are customer responsibility. Those miscellaneous adjustments noted are customer
responsibility. Proper attention to preventatve maintenance and scheduled maintenance procedures will prolong the life of the machine.
8. Travel mileage is limited to sixty (60) miles from an Authorized Service Agency or one of its sub-service agencies.
9. All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.
10. All genuine Wells replacement parts are warranted for ninety (90) days from date of purchase on non-warranty equipment. This parts
warranty is limited only to replacement of the defective part(s). Any use of non-genuine Wells parts completely voids any warranty.
11. Installation, labor, and job check-outs are not considered warranty and are thus not covered by this warranty.
12. Charges incurred by delays, waiting time or operating restrictions that hinder the service technician' s ability to perform service are not
covered by warranty. This includes institutional and correctional facilities.
NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before
leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that
the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is unnoticed until the merchandise is unpacked, notify the transportation company
or carrier immediately, and file " CONCEALED DAMAGE" claim with them. This should be done within fifteen(15) days from the
date the delivery was made to you. Be sure to retain the container for inspection.
Wells Manufacturing cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the
necessary documents to support your claim.
LIMITED WARRANTY STATEMENT
ADDITIONAL WARRANTY EXCLUSIONS

SHIPPING DAMAGE CLAIM PROCEDURE

The prices charged by Wells Mfg. Co.for its prod-
ucts are based upon the limitations in this warranty.
Seller' s obligation under this warranty is limited to
the repair of defects without charge by a Wells Mfg.
Co. factory authorized service agency or one of its
sub-service agencies. This service will be provided
on customer' s premises for non-portable models.
Portable models (a device with a cord and plug) must
be taken or shipped to the closest authorized ser-
vice agency, transportation charges prepaid, for ser-
vice. In addition to restrictions contained in this war-
ranty, specific limitations are shown in the Service
Policy and Procedure Guide. Wells Mfg. Co. autho-
rized service agencies are located in principal cities.
This warranty is valid in the United States and
Canada and void elsewhere. Please consult your
classified telephone directory, your foodservice equip-
ment dealer or write the Factory Service Department,
Wells Manufacturing Company, P.O. Box 280, Verdi,
Nevada 89439, phone (775) 345-0444 or (888) 492-
2782, for information and other details concerning
warranty.