7368 ISAM ONT E-240W-A Product Guide
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7.2.7
The Troubleshooting Counters feature enables service providers and end users to
monitor the performance of their broadband connection.
Tests are run to retrieve upstream and downstream throughput, latency, and DNS
response time. The Troubleshooting Counters window also displays upstream and
downstream packet loss and Internet status.
Procedure 49
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Issue: 01
Release 06.00.00h | January 2019 | Edition 08
Choose a reading level from the drop-down menu to determine which types of events to
display from the log file:
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Emergency
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Alert
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Critical
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Error
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Warning
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Notice
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Informational
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Debug
The log file is displayed at the bottom of the window.
STOP. This procedure is complete.
RG troubleshooting counters
Retrieve Residential Gateway (RG) troubleshoot counters
Select RG Troubleshoot Counters from the left menu in the EPON Home Gateway window.
The RG Troubleshoot Counters window appears; see Figure 65.
3FE-46974-AAAA-TCZZA
Configure an E-240W-A indoor ONT
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