Igloohome Smart Mortise Installer/User Manual

Igloohome Smart Mortise Installer/User Manual

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Installers &
User guide
Smart Mortise.
1
Version 0.3
12/18
IGM1

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Summary of Contents for Igloohome Smart Mortise

  • Page 1 Installers & User guide Smart Mortise. Version 0.3 12/18 IGM1...
  • Page 2 In the meantime, you should follow igloohome on Facebook and Youtube! Like us on Facebook Visit our Youtube As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual.
  • Page 3: Table Of Contents

    Table of Contents What’s Included Specifications Installation Guide Requirements Installation Type Prepare the door Installation Instructions User Guide Lock Anatomy Features Unlocking Locking App Onboarding Managing Access in App Lock Tutorial Lock Behaviour Airbnb Connect Troubleshooting & Safety...
  • Page 4: What's Included

    What’s Included Front Assembly Back Assembly Back Plate Drill Sheet Strike Plate AA Batteries x4 Key Cards x2 Key Stickers x2 Screws Emergency Keys Mortise Shaft + Pin Mortise Assembly...
  • Page 5: Specifications

    Specifications Model igloohome Smart Mortise Lock Material Lock AI, ABS Batteries 4 x AA* Alkaline Battery Life Up to 1 year Unlock Mechanism Bluetooth, PIN code, Key cards, Key Stickers, Open/Close Button, Handle, Thumbturn, Physical Keys Front Side Back 80mm (3-1/8”) 65mm (2-9/16”)
  • Page 6: Installation Guide

    Installation Guide Requirements Door Thickness Clearance 70mm (2-3/4”) 40mm-60mm >190mm (7-1/2”) (1-9/16” - 2-3/8”) (with handle) Mortise Assembly Length Dead bolt Latch bolt Cable...
  • Page 7: Installation Type

    Installation Type Screws Quantity: 4 each • 06mm (1/4”) • 20mm For doors with thickness 40 - 45mm (13/16”) (1-9/16” - 1-3/4”) • 30mm For doors with thickness 45 - 50mm (1-3/16”) (1-3/4” - 1-15/16”) • 40mm For doors with thickness 50 - 60mm (1-9/16”) (1-15/16”...
  • Page 8: Prepare The Door

    Gap between door and door frame: <3mm (1/8”) Door and door frame material : Wood * Not for: metal gates, glass doors or sliding doors. If you are unsure if your door is suitable, send us web links to your door pictures to support@igloohome.co...
  • Page 9 How to use the Drill Sheet Drilling (Door) Fold here Make sure this is before drilling aligned to the centre holes for side of door edge Door edge Chiselling Depth Width: 2 - 3mm (1/16” - 1/8”) Door edge Mark the center of the holes and then drill for accuracy.
  • Page 10: Installation Instructions

    Installation Instructions Determine the position of the door handle and pull until it clicks Front Assembly Back of Front Assembly IGM1 Batt.9V att. Releasing of Catch In case you have positioned the door handle wrongly, release the handle catch that can be found behind the front / back lock assembly.
  • Page 11 Install Mortise Flat side of the latch faces in Mortise Pin Inside Screws 12mm (1/2”) Mortise Shaft Install Outer Body...
  • Page 12 Install Inner Body Mortise Cable Outer Body Cable * Chip is attached to the back assembly Screws 06mm (1/4”) 20mm (13/16”) 30mm (1-3/16”) 40mm (1-9/16”) Install Strike on the door frame. Ensure to chisel appropriately to the correct measurements. Case Strike Screws 12mm...
  • Page 13: User Guide

    User Guide Lock Anatomy Outer Body Battery Cover Touch Screen Keypad Key Card Reader Reset Button 9V Jumpstart Open/Close IGM1 Batt.9V Button Emergency Thumbturn Keyhole Handle...
  • Page 14 Features PIN / Bluetooth Unlock Master PIN Code Bluetooth Master Key The igloohome Mortise unlocks with a The igloohome Mortise unlocks with permanent Master PIN Code. Bluetooth via the app. User PIN Code Bluetooth Guest Key The mobile app can generate user...
  • Page 15: Features

    A total of 16 decoy digits including PIN attempts at entering a PIN code, code can be entered to prevent the the igloohome Mortise will sound PIN code from being exposed. an alarm and be unresponsive for 5 minutes. Physical key and Bluetooth Unlock can be used to unlock in this state.
  • Page 16: Unlocking

    Unlocking To unlock the door igloohome App Bluetooth Basic Unlock PIN Code / Decoy PIN Code Home Main Door Key Card / Key Sticker Open/Close Button IGM1 Batt.9V Physical Key Thumbturn Basic Issue access Logs Handle Legend PIN Code Bluetooth Guest Key Key in your PIN code and press ‘#’...
  • Page 17: Locking

    Locking To lock the door Sensor/Timer Re-Lock ‘#’ Key Key Card Unlock IGM1 Batt.9V Open/Close Button Physical Key Thumbturn Legend ‘#’ Key Open/Close Button Press and hold ‘#’ Press Open/Close Button at the back of the lock Sensor Re-Lock Physical Key Refer to Lock Tutorial - Step 8 Use the physical key to lock the door Thumbturn...
  • Page 18: App Onboarding

    Test Factory PIN Unlock In the factory mode (before pairing), the PIN to unlock is * 1234567890 # Register as a Lock User a) Download igloohome from App store / Play store. b) Create an account and login. Pairing a) Select [Add new igloohome lock]...
  • Page 19: Managing Access In App

    Bluetooth Guest Key Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests to unlock the igloohome smart lock via Bluetooth. There are 3 steps to using a Shared Bluetooth Key Under [Access], create [New Key] and choose [Bluetooth Key] under [Access Type].
  • Page 20: Lock Tutorial

    Lock Tutorial Edit PIN codes Once PIN code is generated, user must key the generated code onto the keypad followed by # to activate the code before proceeding. To change the PIN, enter: Press * > Key 1 0 and tap # > Current PIN and tap # > New 4 - 9 digit PIN and tap # > New 4 - 9 digit PIN and tap # Current PIN Code 1234 5678...
  • Page 21: Lock Behaviour

    Lock Behaviour Enabling & Disabling Sensor Re-lock* * 2 2 # <Master PIN> # To Enable To Disable * 2 3 # <Master PIN> # Note: By default, Sensor Re-lock is activated Enabling & Disabling Timer Re-Lock* To Enable * 2 0 # <Master PIN> # <duration (between 5-120 seconds)> # * 2 1 # <Master PIN>...
  • Page 22 Lock Behaviour Security Lockout Mode After 5 consecutive unsuccessful attempts at entering a PIN code, the igloohome Smart Mortise will be unresponsive for 5 minutes. Note: Physical key and Bluetooth Unlock can be used to unlock in this mode. Keypad Lockout Mode Keypad Lockout Mode prevents othres from using PIN code or keycards to unlock while you are inside the property.
  • Page 23: Airbnb Connect

    • If the access mail has been sent, changing these details will only affect the next reservation. • Changing these details on the igloohome app does not update the check-in/check-out time on the listing on the Airbnb website. Disconnect Airbnb Should you prefer to generate PIN codes for your guests manually, you may disconnect your Airbnb listing from the igloohome home listing with the steps below.
  • Page 24: Troubleshooting & Safety

    • Check if the Bluetooth Key is expired. It must be accepted within 1 hour of generation • The mortise is low in battery. Switch to a new set • Update your igloohome app to the latest version of batteries • Switch to a new set of batteries...
  • Page 26 For enquiries go to: igloohome.co/support...

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