Christie FHD554-XZ-H Service Manual
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Christie FHD554-XZ-H Service Manual

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Service Guide
020-001807-01
FHD554-XZ-H and FHD554-XZ-
HR

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Summary of Contents for Christie FHD554-XZ-H

  • Page 1 Service Guide 020-001807-01 FHD554-XZ-H and FHD554-XZ-...
  • Page 2 The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the required international warranty fee has been paid.

  • Page 3: Table Of Contents

    The display does not turn on ..................... 19 No picture appears on the display ..................19 The remote control does not work ..................20 FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 4 Ethernet input loses IP address or MAC address ..............23 Some functions of display are not supported ............... 23 Escalation process ....................... 23 FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 5 4. Remove the polybag before removing the display from the bottom tray carton. 5. Remove any additional packaging, such as protective stickers, from the display panel. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 6 Conduct an inspection on the display panel and verify the panel functions as expected before unpacking. If any damage is identified, or the panel does not function as expected, contact Christie Technical Support. 1. Tear off the sticker for a small opening on the right bottom corner at the back of the display panel (A).
  • Page 7 Warning! If not avoided, the following could result in death or serious injury. • “Ensure that any external equipment is properly grounded before connecting to the display device”. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 8 • Use insulated hand tools while working on live power systems. For installation, setup, and user information, see the product documentation available on the Christie website. Read all instructions before using or servicing this product. 1. Access the documentation from the Christie website: •...
  • Page 9 Additional information on the LCD panels is available in the following documents. • FHD554-XZ-H and FHD554-XZ-HR LCD Panels User Guide (P/N: 020-001725-XX) • FHD554-XZ-H and FHD554-XZ-HR LCD Panels Product Safety Guide (P/N: 020-001724-XX) • Extreme Series LCD Display Panels External Commands (P/N: 020-001684-XX) •...
  • Page 10 The following is a list of replaceable parts and part numbers. Components must be replaced with exact equivalents. Failure to do so may result in unsafe operation. FHD554-XZ-H FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 11 003-121066-01 003-121584-01 Sensor board 003-121864-01 AD board 003-121865-01 LAN and RS232 board 003-121880-01 Power board (FHD554-XZ-H) 003-121861-01 Power board (FHD554-XZ-HR) FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 12 Observe all electrostatic precautions. Use a grounded wrist strap and insulated tools when handling, servicing, or cleaning electronic assemblies. • Christie products must be installed and serviced by Christie qualified technicians. • All procedures must be performed by Christie qualified technicians.

  • Page 13: Removing The Rear Cover

    3. Remove the two Phillips screws that secure the keypad board to the side of the display panel. 4. Replace the keypad board. 5. To re-install, follow these steps in reverse order. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 14: Replacing The Sensor Board

    6. To re-install, follow these steps in reverse order. The IR board is located at the top-left rear side of the display panel. 1. Remove the rear cover. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 15: Replacing The Ir Board

    The fan board is on the middle-left rear side of the display panel. 1. Remove the rear cover. 2. Remove all connectors from the board. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 16: Replacing The Fan Board

    The power board is on the right-rear side of the display panel. 1. Remove the rear cover. 2. Remove all connectors from the board. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 17: Replacing The Power Board

    3. Remove the eight Phillips screws from the power board. FHD554-XZ-H FHD554-XZ-HR 4. Replace the power board. 5. To re-install, follow these steps in reverse order. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 18: Maintenance

    A progress bar appears as the Display Firmware Updater searches for the display panel. 14. To begin the update, when the Ready to Update display screen appears, click Next. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 19: Troubleshooting

    Learn about common issues and their solutions. The FHD554-XZ-H-HR display panels do not require any routine maintenance. There are no user-serviceable or replaceable parts. Do not attempt to repair or replace any system component yourself unless you are a qualified, factory trained-technician, as doing so voids the product warranty.
  • Page 20 In some cases, the horizontal or vertical scan frequency of the input signal may be out of range for the display panel. Resolution FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 21 The resolution and frequency of the video card in the computer are not compatible with the display. • Clock and Phase settings need adjustment. Resolution FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 22 OSD menu looks fine, this suggests a source problem • If there is display damage, contact Christie Technical Support. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 23 4. Record the serial number and firmware revisions in Info screen. 5. Record the information as much as can be about the installation (wiring diagram, sources etc.). FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 24 7. Record any special installation requirements (fast motion, low color temperature, dim lighting etc.). 8. Escalate to Christie Technical Support. FHD554-XZ-H and FHD554-XZ-HR Service Guide 020-001807-01 Rev. 1 (03-2020) Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.

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