Call Hold; Consultation Hold; Exclusive Hold; Hold Recall - Toshiba Strata CTX100 General Description Manual

Features

Hot Dialing

Call Hold

This is the most commonly used. Call Hold temporarily suspends a call, allowing the station user
to do other things, including using the phone. Callers on hold can receive music or announcements
as described in the Music-on-hold feature.

Consultation Hold

This is used when invoking other call features, such as Call Transfer or Conference.

Exclusive Hold

A call can be placed on Exclusive Hold to ensure the privacy of the connection and that the call
can only be retrieved by you, even if the held call appears on buttons on other telephones.

Hold Recall

After placing a call on hold, it will recall the holding telephone after a predetermined time to
remind the user of the held call. The hold recall time is set independently for each telephone (from
0~255 secs.). Hold recall time can also be disabled.
Hot Dialing
Hot dialing enables the digital telephone user to begin on-hook dialing without pressing a
[DN] button. The station can be programmed to automatically select a
the dial pad is pressed while the station is idle. This saves a keystroke by not requiring the station
user to press a [DN] or
requiring the station user to lift the handset to begin dialing.

Hotline Service

If a station remains off hook for a programmable period, it can automatically be directed
(immediately or with a delay) to a pre-programmed destination. The station may have partially
dialed a number or have dialed no digits at all.
Each station is programmed with its specific ring down destination. This is particularly useful in
applications where employees, patients or guests are not expected to know where to call for help at
different times of the day. This feature is compatible with standard and digital telephones.

Integrated Services Digital Network (ISDN)

ISDN is a set of integrated telecommunications services, available over the public
telecommunications networks. ISDN makes it possible to send, receive and modify information
using telephone lines in ways that were not previously possible, such as:
• Dynamic use of individual or groups of standard (POTS), DID, Tie, FX, WATS, 800 lines on an
as-needed basis
• Much faster call setup and data transfer up to 128Kbps
• Multi-purpose line use, including sharing lines for voice, data, fax, and video
• DID functionality based on the number dialed; without needing to reserve a block of numbers
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button to begin on-hook dialing. On-hook dialing saves time by not
or [PDN] button when
Strata CTX General Description
or
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