FLIR Quasar Gen IV CP-6408-21-I Installation And User Manual
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Summary of Contents for FLIR Quasar Gen IV CP-6408-21-I
- Page 1 Quasar™ Gen IV Installation and User Guide 4K IR PTZ Camera CP-6408-21-I CP-6408-21-I Installation and User Guide Revision 100 February 2020 This document does not contain any export-controlled information.
- Page 2 © 2020 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc..
- Page 3 (90) days from the date the Product was delivered, you will be entitled to an Extended Limited Warranty. Obtaining an Extended Limited Warranty requires product registration. For more information, refer to the FLIR Security Limited Warranty policy. CP-6408-21-I Installation and User Guide Revision 100 February 2020 This document does not contain any export-controlled information.
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Page 4: Table Of Contents
Table of Contents 1. Document Scope and Purpose ................... 1 2. Camera Overview ....................... 4 Camera Dimensions ....................5 3. Installation ......................... 6 Supplied Components ....................6 Site Preparation ......................7 Waterproofing the Camera Cables ................7 Mounting the Camera ....................8 3.4.1 Wall Mount Bracket CX-ARMX-G3 .............. - Page 5 Table of Contents I/O Devices Page ...................... 41 Cyber Page ......................42 5.7.1 Certificates ....................42 5.7.2 802.1x ......................43 5.7.3 TLS/HTTPS ....................44 5.7.4 Services ....................... 44 ONVIF Page ......................45 Firmware & Info Page ....................46 6. Maintenance and Troubleshooting Tips ................48 Cleaning ........................
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Page 6: Document Scope And Purpose
Disclaimer Avis de non-responsabilité Users of FLIR products accept full Il incombe aux utilisateurs des produits FLIR de responsibility for ensuring the suitability and vérifier que ces produits sont adaptés et d'étudier le considering the role of the product detection rôle des capacités et limites de détection du produit... - Page 7 Document Scope and Purpose General Cautions and Warnings Précautions et avertissements d'ordre général This section contains information that indicates a procedure or condition where there are potential hazards. Cette section contient des informations indiquant qu'une SAVE ALL SAFETY AND OPERATING INSTRUCTIONS procédure ou condition présente des risques potentiels.
- Page 8 A Tip is information and best practices that are useful or provide some benefit for installation and use of FLIR products. Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage supplémentaire pour l'installation et l'utilisation des produits FLIR. CP-6408-21-I Installation and User Guide Revision 100 February 2020...
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Page 9: Camera Overview
For a list of supported VMS clients, refer to the product's web page on FLIR.com. If help is needed during the installation process, contact the local FLIR service representative or call the support number that appears on the product's page at https://www.flir.com/support/. All installers and integrators are encouraged to take advantage of the training offered by FLIR;... -
Page 10: Camera Dimensions
Camera Overview Camera Dimensions CP-6408-21-I Installation and User Guide Revision 100 February 2020 This document does not contain any export-controlled information. -
Page 11: Installation
Installation Installation This camera can be installed outdoors or indoors. For outdoor installation, FLIR recommends: · Always using weatherproof equipment, such as boxes, receptacles, connectors, etc. · For electrical wiring, using the properly rated sheathed cables for conditions to which the cable will be exposed (for example, moisture, heat, UV, physical requirements, etc.). -
Page 12: Site Preparation
Installation Site Preparation There are several requirements that should be properly addressed prior to installation at the site. The following specifications are requirements for proper installation and operation of the unit: · Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system outputs. Avoid exposure to direct sunlight. -
Page 13: Mounting The Camera
Installation 3. While running cables, slightly bend the cables in a U-shaped curve to create a low point. This prevents water from entering the camera along the cables from above. U-Shaped Cable Installation Mounting the Camera The following accessories and adapters are available for mounting the camera: ·... - Page 14 Installation Step 1 Step 2 Step 3 Pull cables through bracket. Fix bracket on wall. Assemble pendant cap. Use Allen key and a hex head cap screw to firmly fix the pendant cap to the arm. Detailed instructions for mounting a camera using the CX-ARMX-G3 wall mount bracket 1.
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Page 15: Wall Mount Bracket With Power Box Cx-Elbx-G3
Installation CX-ARMX-G3 dimensions 3.4.2 Wall Mount Bracket with Power Box CX-ELBX-G3 Wall mount bracket (1.5 inch threaded) with IP68 power box. Item Details Wall mount bracket CX-ELBX-G3 with power box Accessory bag No. 3 Allen key No. 5 Allen key Hex head cap screw M6 x 20 (stainless steel) - Page 16 Installation Step 1 Step 2 Step 3 Pull cables through the bracket. Fix the power box to the wall or to Assemble pendant cap. the column. Use Allen key and a hex head cap screw to firmly fix the pendant cap to the arm. Step 4 Step 5 Have the bracket hooked up to...
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Page 17: Gooseneck Mount With Power Box Cx-Gsnk-G3
Installation 7. Thread the cables through the outdoor mount kit and attach the mount kit to the wall mount using the supplied screws and washers. 8. For outdoor cameras, adjust the waterproof gasket to the joint. 9. Connect the cables to the camera. See Camera Connections. 10. - Page 18 Installation Step 1 Step 2 Step 3 Fix backplate on mounting Assemble power box and tighten Assemble gooseneck pipe on surface. screws with No. 6 Allen key. backplate and power box. Step 4 Step 5 Step 6 Attach pendant cap to gooseneck Rotate gooseneck pipe to the Use No.
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Page 19: Mount Adapters
Installation 3.4.4 Mount Adapters The following mount adapters are available for the camera: · Corner Adapter CX-CRNR-G3 · Pole Adapter CX-POLE-G3 3.4.4.1 Corner Adapter CX-CRNR-G3 90-degree exterior angle corner adapter for CX-xxxx-G3 mounts. Item Details Corner mount bracket CX-CRNR-G3 Accessory bag Stainless steel truss head screw M8*25 Stainless steel truss head... - Page 20 Installation 2. Attach the assembled corner bracket to the wall using the appropriate screws and screw anchors (not provided). 3. Thread the cables through the corner mounting plate. 4. Attach the wall mount to the corner mount using the supplied screws and washers. 5.
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Page 21: Pole Adapter Cx-Pole-G3
Installation 3.4.4.2 Pole Adapter CX-POLE-G3 Pole adapter for CX-xxxx-G3 mounts, including 2.5-8.5 inch straps. Item Details Pole mount bracket CX-POLE-G3 8.5" ring Accessory bag Stainless streel truss head screw M8*20 Stainless steel truss head screw M8*30 M8 washer M8 screw nut M8 spring washer Quick install guide Summarized below... - Page 22 Installation 3. Attach the wall mount bracket to the pole adapter using the supplied screws and washers. 4. Thread the cables through the wall mount bracket with the cables coming out of the pendant mount’s outlet. For outdoor cameras, attach the waterproof gasket to the pendant mount. 5.
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Page 23: Camera Connections
Installation Camera Connections Connectors Connector Connection If using a 12 VDC power supply, connect its wires to the two-pin terminal block. See pin assignment below. 1 DC12V IN Do not use the DC12V IN and AC24V IN connectors at the same time. Attach a Cat 5e or Cat 6 cable from the network switch to the RJ45 connector for a 10/100/1000 Mbps Ethernet and Power over Ethernet (PoE) connection. -
Page 24: Connecting Power To The Camera
If using PoE, make sure the PoE switch or injector is a Power Sourcing Equipment (PSE) device. · If using a PoE-capable network switch, the switch needs to support Universal PoE 4 pair forced mode. For information regarding recommended switches, contact FLIR Support. Note: The camera does not support CDP/LLDP. ·... -
Page 25: Initial Configuration
If there is no DHCP server on the network, the IP address defaults to 192.168.0.250. To manually specify a different IP address for the camera or to configure other networking settings, you can use either the FLIR Discovery Network Assistant (DNA) tool or the camera's web page. DNA tool... - Page 26 The DNA tool does not require a license to use and is a free download from the product's web page on FLIR.com. For more information about using the DNA tool, including how to configure more than one camera at the same time, see the DNA User Guide. While the software is open, click the Help icon Make sure the camera and the PC are on the same network.
- Page 27 Installation 3. Configure the camera’s networking settings. Right-click the camera and select IP Setup, or click the IP Setup icon in the navigation bar. In the DNA - IP Setup window, you can clear Use DHCP and manually specify the camera's IP address, Mask, and Gateway.
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Page 28: Configure The Video Format
Installation The camera's View Settings Home Page opens. 3. Click System Settings, and make sure the Network page appears. 4. You can click Static IP addressing and manually specify the camera's IP address, Netmask, and Gateway. You can also specify the DNS Mode, Name Servers, MTU (maximum transmission unit), and Ethernet Speed. -
Page 29: Attach The Camera To A Vms
Installation · Using the camera's web page, open the Visible page; click Advanced Settings; and scroll down to Video Format. Click Save. 3.7.3 Attach the Camera to a VMS After you have mounted the camera and discovered or defined its IP address, you can use VMS Discovery/Attach procedures to attach the camera to a VMS. -
Page 30: Operation
1. Do one of the following: In the FLIR Discovery Network Assistant (DNA) tool, double-click the camera in the Discover List. The DNA tool does not require a license to use and is a free download from the product's web page on FLIR.com. -
Page 31: View Settings Home Page
Operation View Settings Home Page The View Settings page displays live video images. When a user assigned the expert or admin role logs in to the camera's web page, the page also displays View Settings menus along the left side banner and other options. -
Page 32: Video Page
Operation System Settings and Other Options Users assigned the admin or expert role can click System Settings to configure the camera. For more information, see the Configuration chapter. Additional choices are for Help and Logout. Video Page The camera provides two video streams (V1 and V2). Video streams are available for viewing using a client program or third-party ONVIF systems. - Page 33 Operation · I-frame Interval: Controls the number of P-frames used between I-frames. I-frames are full frames of video and the P-frames contain the changes that occurred since the last I-frame. A smaller I-Frame Interval results in higher bandwidth (more full frames sent) and better video quality. A higher I-frame Interval means fewer I-frames are sent and therefore can result in lower bandwidth and possibly lower quality.
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Page 34: Visible Page
Operation Visible Page You can adjust the following visible video settings: · Brightness (Gamma) · Contrast (Max Gain) · · Saturation · Sharpness · Focus—Select Auto for continuous auto-focus: The camera automatically and continuously maintains focus regardless of view changes. To manually focus the camera, select Manual. Advanced Settings ·... - Page 35 Operation · Wide dynamic range settings WDR improves the image quality and amount of detail in high contrast scenes. High contrast scenes consist of areas with different lighting conditions; some areas are bright and others are dark. Without WDR, either the bright areas would be overexposed (too bright) or the darker areas would be completely dark.
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Page 36: Input/Output (I/O) Page
Operation · Digital Zoom—Enables digital zoom. · Video Format—When mounted indoors, the visible camera shutter speed can be synchronized to the 50 Hz or 60 Hz power used for lighting the scene. If lighting is connected to 50 Hz power, the PAL setting might provide better video and NTSC might provide better video under 60 Hz lighting. -
Page 37: Ptz Page
Operation · For external I/O connections, set the current state for the input and output pins, as shown at right. You can configure the external I/O connections, including the number of external input and output pins, on the I/O Devices Page in System Settings. -
Page 38: Illumination Page
Operation · Move the camera to a preset position, edit a preset name, or delete a preset: Under Preset Position, click Presets. The list of presets appears, in ascending index number order. Click Advanced Settings to: · Disable or enable the camera's mechanic flip feature By default, Mechanical Flip is set to On and the camera can continuously track an object passing under the camera. -
Page 39: Osd Page
Operation OSD Page The OSD page provides separate on-screen display settings for visible video. The camera can overlay onto the video its name and the date and time: · with either black or white text · with or without a contrasting background ·... - Page 40 Show the direction the camera is facing (using the camera's field of view, which the camera also reports) · Supports pan and tilt cueing. For example, the FLIR CGI protocol provides pan and tilt commands to point the camera at a specific geographic location (latitude/longitude). CP-6408-21-I Installation and User Guide Revision 100 February 2020 This document does not contain any export-controlled information.
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Page 41: Configuration
Configuration Configuration Users assigned the admin or expert role can click System Settings on the View Settings page configure: · · Networking I/O devices · · Date and time Cybersecurity · · User accounts and passwords ONVIF interface · Audio parameters In addition, users assigned the admin or expert role can access the Firmware &... -
Page 42: Date & Time Page
Configuration Caution After changing the camera's IP address, the PC you are using to access the camera's web page might no longer be on the same network as the camera and can no longer access the camera's web page. To access the camera web page again, change the PC's IP address to be on the same network as the camera. -
Page 43: Users Page
Configuration When set to Manual, you can copy the local PC's time or specify the hour, minute, second, and date. When set to NTP, you can specify whether the camera obtains the NTP server information from the DHCP server on the network, or manually enter the NTP server information. After setting the date and time parameters, click Save at the bottom of the page. -
Page 44: Cloud Page
Add User Edit User Delete User Cloud Page The camera will support FLIR Cloud in future releases. CP-6408-21-I Installation and User Guide Revision 100 February 2020 This document does not contain any export-controlled information. -
Page 45: Audio Page
Configuration Audio Page The Audio page provides configuration settings for the camera's audio input and output. The On/Off buttons affect all audio input and output. Turning audio off immediately turns off all camera audio. Audio In When audio is On, the following audio input settings appear: ·... -
Page 46: I/O Devices Page
Configuration I/O Devices Page The I/O Devices page provides configuration settings for external I/O connections and the device managing those connections with the camera. The following settings for the device managing the external I/O connections are available: · Enabled or Disabled ·... -
Page 47: Cyber Page
Configuration Cyber Page The Cyber page provides security configuration settings for: · Certificates · IEEE 802.1x-compliant communication · Transport Layer Security (TLS) and secure HTTP (HTTPS) communication · Other cybersecurity services Changes to the security configuration settings on the Cyber page do not immediately take effect. To apply changes, click Save and then reboot the camera. -
Page 48: 802.1X
Configuration To generate and install a self-signed certificate for TLS/HTTPS: 1. In the Certificates section and Certification area, select TLS/HTTPS and Self-Signed. 2. Enter information such as country code, city name, and organization name. 3. Click Create Certificate. 4. Allow 15 seconds for the camera to generate the certificate, at which point a confirmation appears. -
Page 49: Tls/Https
5.7.4 Services Enable or disable digest authentication for the FLIR CGI control interface. The default setting is On (enabled). Firewall Settings For enhanced security, the camera has a firewall that you can enable by clicking On. By default, when... -
Page 50: Onvif Page
Configuration Changes to Services settings do not immediately take effect. To apply changes to these settings, click Save and then reboot the camera. ONVIF Page The ONVIF page provides settings for auxiliary commands and for output actions. To configure the ONVIF interface: 1. -
Page 51: Firmware & Info Page
Configuration Firmware & Info Page On the Firmware & Info page, you can: · Specify a unique name for the camera · Upgrade the camera's firmware · Reset the camera to its factory defaults · Reboot the camera · Define a log level and download system information Name Specify a unique, friendly name for the camera, using only alphanumeric characters. - Page 52 Configuration Caution Only upgrade to firmware developed for the Quasar CP-6408-21-I camera. 4. Click Upgrade. The camera uploads and installs the firmware, which takes a minute or two. After installing firmware, the camera requires a reboot. When prompted, confirm rebooting the camera. Factory Defaults Click Full Reset to return the camera its original factory configuration.
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Page 53: Maintenance And Troubleshooting Tips
If a fuse was used, be sure the fuse is not blown. If the camera still does not produce an image, contact the FLIR dealer or reseller who provided the camera, or contact FLIR directly. - Page 54 Maintenance and Troubleshooting Tips Unable to View Video Stream If the video stream from the camera is not displayed, it could be that the packets are blocked by the firewall, or there could be a conflict with video codecs that are installed for other video programs. When displaying video with a VMS for the first time, the Windows Personal Firewall may ask for permission to allow the video player to communicate on the network.
- Page 55 FLIR Systems, Inc. 6769 Hollister Ave Goleta, CA 93117 Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 Support: https://www.flir.com/support/ Document: CP-6408-21-I Installation and User Guide Revision: 100 Date: February 2020 This document does not contain any export-controlled information.