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Operating Manual
ALTAIR io360 Gas Detector
Order No.: 10184747/00
Print Spec.: 10000005389 (E)
CR 800000037948
MSAsafety.com

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  • Page 1 Operating Manual ALTAIR io360 Gas Detector Order No.: 10184747/00 Print Spec.: 10000005389 (E) CR 800000037948 MSAsafety.com...
  • Page 2 MSA Europe GmbH 1000 Cranberry Woods Drive Schlüsselstrasse 12 Cranberry Township, PA 16066 8645 Rapperswil-Jona Switzerland Phone 1-800-MSA-2222 Fax 1-800-967-0398 For your local MSA contacts please go to our website www.MSAsafety.com © MSA 2020. All rights reserved...
  • Page 3: Table Of Contents

    ALTAIR io360 Gas Detector Network ........
  • Page 4 Batteries ..............58 ALTAIR io360...
  • Page 5 MSA HUB Spare Parts ........
  • Page 6: Safety Regulations

    WARNING! • The ALTAIR io360 Gas Detector is not a substitute for wearing a personal gas detector. Personal gas detectors must be worn at all times by all personnel in a potentially hazardous location. • If the detector is subjected to physical shock, the detector must pass calibration before continuing use.
  • Page 7: Fcc Regulations

    This is a Class B product in accordance with CISPR 22. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Failure to follow this warning can result in serious personal injury or death. This Class B digital apparatus complies with Canadian ICES-003. ALTAIR io360...
  • Page 8: Safety And Precautionary Measure To Be Adopted

    Bump testing must be conducted at a minimum before each deployment of a device. When use conditions permit, bump testing should be performed daily. If tested, the device must pass the bump test. If it fails the test, perform a calibration before using the device. ALTAIR io360...
  • Page 9 Do not block sensor openings as this may cause inaccurate readings. Do not press on the face of the sensors, as this may damage them and cause erroneous readings. Do not use compressed air to clean the sensor holes, as the pressure may damage the sensors. ALTAIR io360...
  • Page 10 Follow all instructions related to use and handling of batteries. Improper use and handling can result in battery leakage, battery venting, explosion or fire. • Use only batteries with MSA Part number 10201430 (Tadiran model number TL-5920 and Tadiran model SL-2770) •...
  • Page 11 Be Aware of the Warranty Regulations The warranties made by MSA The Safety Company with respect to the product are voided if the product is not used and maintained in accordance with the instructions in this manual. Please protect yourself and others by following them.
  • Page 12: Warranty

    Liability Information MSA accepts no liability in cases where the detector and/or HUB has been used inappropriately or not as intended. The selection and use of the detector and/or HUB must be under the direction of a qualified safety professional who has carefully evaluated the specific hazards of the jobsite where it will be used and who is completely familiar with the product and its limitations.
  • Page 13: Magnet Disclaimers

    Safety Regulations Magnet disclaimers The detector contains a Neodymium magnet for mounting. MSA recommends the following:. Keep magnets away from • electronic devices • storage devices • identification cards • credit cards WARNING! Magnets can have an adverse effect on medical devices such as pacemakers, implantable cardio defribri- lators (ICD) and other implantable medical devices.
  • Page 14: Description

    Safety io, LLC (a subsidiary of MSA The Safety Company) developed the Grid industrial safety software platform so that, among other things, ALTAIR io360 users can proactively and easily manage and monitor their detectors as well as their associated networks and data logs.
  • Page 15: Detector

    Description Detector The ALTAIR io360 Gas Detector will be referred to as the detector throughout the manual. The detector is an area monitor suitable for indoor or outdoor use, to monitor toxic and combustible gases, and oxygen levels of a work site. A variety of applications include fence lines and perimeters, confined spaces, and targeted areas where leaks could occur.
  • Page 16: Internal Features

    Description 2.3.1 Internal Features Fig. 3 Batteries Battery type warning Approvals label Batteries Fig. 4 Sensor Gasket Sensor gasket Fig. 5 Housing Front housing Back housing Battery holder ALTAIR io360...
  • Page 17 Various set up and operational functions. See section 6 "Operation". D-Ring Attachment point for hanging the detector. Magnet Mount detector via magnet. Batteries Power the detector. RFID Reader Reads RFID chip in the calibration cap that initiates Bump or Calibration. ALTAIR io360...
  • Page 18: Msa Hub

    MSA HUB The MSA HUB will be referred to as the HUB throughout the manual. The HUB is an industrial gateway that enables mesh connectivity with ALTAIR io360 Gas Detectors. It acts as a gateway to Safety io Grid and/or mobile devices for monitoring and management.
  • Page 19: Altair Io360 Gas Detector Network

    HUB via Bluetooth. Remote access is granted to Safety io Grid subscribers who have connected their MSA HUB to the internet using cellular, Wi-Fi and/or ethernet connectivity. Safety io Grid remote monitoring can take place on a computer where Fleet Manager and Live Monitoring can be utilized in addition to being able to remotely use the app to manage the network(s).
  • Page 20: Deployment Options

    Description Deployment Options A key feature of the ALTAIR io360 gas detection solution is the easy and intuitive setup and deployment. Throughout this manual, the word "setup" will refer to workflows and tasks associated with preparing detectors and HUB(s) to function as necessary for individual needs. The word "deploy" or "deployment" will refer to the process of placing ALTAIR io360 Gas Detectors and MSA HUB(s) on the worksite, entering an operational state and to begin monitoring an area.
  • Page 21: Hardware Setup

    If the detector is being set up for the first time, the battery tab will have to be removed before continuing the remaining set up. Remove pull tab. Finish tightening screws in the pattern as shown. Tighten screws to a torque of 10 in-lb +/- 1 in-lb (1.1 Nm +/- 0.1 Nm). ALTAIR io360...
  • Page 22: Powering The Detector

    • Do not use if the HUB is damaged, a competent servicing/maintenance has not been made or genuine MSA spare parts have not been used. Failure to follow this warning can result in serious personal injury or death. The HUB contains electrostatically sensitive components. Observe precautionary measures against electrostatic discharge during assembly.
  • Page 23: Hub Assembly

    • If the ethernet connection is not is use, it must be sealed with MSA supplied blind plug. IP ratings do not imply that the equipment will detect gas during and after exposure to these conditions.
  • Page 24: Power Requirements

    Failure to follow this warning can result in serious personal injury or death. 3.5.1 Power Requirements Input power requirements: 100 - 240 VAC, 47 - 63 Hz (Several different prong types are available for world-wide AC sockets) ALTAIR io360...
  • Page 25: Ethernet Cable

    Open housing by opening the joints and removing the two lid screws as shown. Remove the cover panel by removing the four screws as shown. Unscrew the two screws to remove the mounting flange. Insert the Ethernet plug through the hole. ALTAIR io360...
  • Page 26: Wifi

    (0.4 Nm +/- 0.1 Nm). (10) Torque the screws to 13 in-lb +/- 1 in-lb (1.5 Nm +/- 0.1 Nm). (11) Close the housing lid. The HUB is assembled. 3.5.3 WiFi The MSA HUB supports only WPA2 personal networks. ALTAIR io360...
  • Page 27: Hub Led Description

    Hardware Setup 3.5.4 HUB LED Description Fig. 7 MSA HUB LEDs Pattern Name Status Description Power On/Off On - HUB is on. Configuration On/Off On - Mobile device is connected to the HUB via Bluetooth. Network Connection On/Off On - Connection to Safety io Grid is established.
  • Page 28: Software Configuration Setup

    The app will ask to connect your HUB to the internet if using safety io Grid. If using the Grid, the app will guide you through registering your HUB to your account. Optional: Select HUB connectivity. Name the network associated with the HUB. ALTAIR io360...
  • Page 29: Detector Profile

    Once the connection is established, the network connectivity icon will appear on the detector's display and the detector LED will blink green. Follow the app instructions to exit the workflow. Repeat these steps until all desired detectors are added to the network. ALTAIR io360...
  • Page 30: Configuring The Detector

    The user can change the detector and HUB names through the app. 4.6.2 Security The user can create and require a security code for a network. MSA recommends a security code to prevent modifying the settings on the network, protect configuration settings, and prevent downloading logs.
  • Page 31: Internet Connectivity

    A latching alarm persists until acknowledged by the user, even if the gas reading returns to non-alarm levels. The factory default settings for alarms are set to non-latching. Alarm latching behavior can be configured for each alarm type in the app. ALTAIR io360...
  • Page 32: Detector Special States

    Confirm the number of detectors ready to deploy matches the number of detectors in the app. Connected detector LEDs illuminate green. Fig. 9 Network Connection Overview Before deploying the detectors onto the work site, ensure that the network is connected and the detectors are configured. ALTAIR io360...
  • Page 33: Deployment

    HUB until the LED blinks greens indicating the connection is established or place another detector from the same network in-between to facilitate a hop. A hop is defined as a communication to the HUB by using a neighboring network detector as a repeater to reach the HUB. ALTAIR io360...
  • Page 34: Disclaimers

    (including, but not limited to, rain, water spray, dusty or dirty environments, snow and ice storms or icing conditions). Failure to do so may result in erroneous gas readings or inability to detect a gas event. ALTAIR io360...
  • Page 35: Environmental Considerations

    The SunShield is required on detectors to avoid exceeding maximum operating temperature and/or false alarms. The SunShield is securely held in place by the magnet on the back of the detector as shown below. With the SunShield installed, the D-ring and magnet can still be used for installation. Fig. 11 SunShield ALTAIR io360...
  • Page 36: Hub

    It is the customer's responsibility to ensure the mounting system is properly chosen and installed such that it is capable of supporting 20 pounds of weight. Ensure the connectors and wires are supported to remove the stress and strain on the HUB. ALTAIR io360...
  • Page 37: Detector Mounting

    Verify with the app that the quantity of detectors connected to the HUB match the quantity of detectors deployed • If applicable, send evacuation to network and verify that detectors respond with evacuation alarm Verify that HUB illuminates radio communication LED. ALTAIR io360...
  • Page 38: Operation

    *** In event the button is stuck pressed, the detector enter a fault state to preserve battery life. Restart the detector and resume operation. Factory reset will return detector to all factory settings, all network connections to the HUB will be disconnected, data logs will not be deleted. ALTAIR io360...
  • Page 39: Detector Display Icons

    Alarm triggered and calibration failure High Alarm Low Alarm Processing event Connected to network Connection strength indicators Battery Warning Battery Alarm Fail, no Pass, yes Retry Sensor Life and Health Sensor Over Range Sensor Under Range Sensor locked ALTAIR io360...
  • Page 40: Detector Led Definition

    The following table lists the LED patterns in a priority order. Patterns at the top have higher priority than those below. Normal State Patterns High Alarm Low Alarm Evacuate and Shared Alarms Maintenance Blue Heartbeat Green Heartbeat Light purple Heartbeat ALTAIR io360...
  • Page 41: Sensor Alarms

    Sensor End of Life Indicator 6.2.3 If the detector cannot calibrate one or more sensors, the detector will display "Span Fail" followed by the Alarm symbol and heart symbol to indicate end of sensor life. Failed calibration displays as alarm bell ringing. ALTAIR io360...
  • Page 42: Exceed High And Low Of Sensor

    False oxygen alarms can occur due to changes in barometric pressure (altitude) or extreme changes in ambient temperature. It is required that an oxygen calibration be performed at the room temperature. Be sure that the detector is in known fresh air before performing a calibration. ALTAIR io360...
  • Page 43: Monitoring Combustible Gases

    The oxygen sensor has a special filter to reduce the effects of humidity changes on oxygen readings. This effect will not be noticed immediately, but slowly impacts oxygen readings over several hours. 6.5.3 Temperature Changes The sensors have built-in temperature compensation. However, if temperature shifts dramatically, the sensor reading may shift. ALTAIR io360...
  • Page 44: Data

    A sudden power failure can cause a loss of data of the last minutes if operating data is saved periodically. The HUB must only be operated with a distance of at least 20 cm to the user's body. The HUB must only be used with approved antennas. ALTAIR io360...
  • Page 45: Factory Reset

    Open housing by opening the right joints and unscrew the lid screws using a Torx T20. Power the device. Use a thin object non-conductive (e.g. a pencil) to push the reset button for 10 seconds. All LEDs switch on and off. ALTAIR io360...
  • Page 46 20 pounds of weight. Ensure the connectors and wires are supported to remove the stress and strain on the HUB. (11) Power the HUB following the steps in section “Powering the HUB“ (5.2.2 "HUB"). ALTAIR io360...
  • Page 47: 7 Calibration And Bump

    Calibration Time Guide If the detector(s) is bump tested daily, MSA recommends calibrating the detector(s) at least every six months. MSA recommends detector calibration every 30 days if bump testing occurs infrequently. Bump test frequency may be stipulated by national regulations.
  • Page 48: Equipment

    • Calibration Check Gas Cylinder • 0.25 liters/min. Flow Regulator • 1/8" ID Superthane Ester Tubing • Calibration Cap Performing a Bump Test Remove SunShield. Remove SensorShield. Press the button to activate Interactive mode and start Bluetooth communication. ALTAIR io360...
  • Page 49 If needed, connect one end of the tubing to the Calibration Cap. b) If needed, connect other end of tubing to the cylinder regulator. When the detector shows blue LEDs and prompts 'Apply Gas', apply gas. Open valve on regulator to allow gas to flow to detector. ALTAIR io360...
  • Page 50 Do not continue operation of a detector that is not able to pass a bump test. Failure to follow this warning can result in serious personal injury or death. (11) Remove Calibration Cap. (12) Once complete, install SensorShield. a) Insert tabs on SensorShield into slots on detector (3 places). ALTAIR io360...
  • Page 51: Calibration

    7.2.1 Calibration Calibration must be performed using a flow regulator with a flow rate set to 0.25 liters per minute. Under normal circumstances MSA recommends calibration before each deployment. Please check your national legislation. Calibrate at room temperature. Allow detector(s) to stabilize for 30 minutes before calibration. Stated calibration performance is for room temperature.
  • Page 52 Remove SensorShield with the detector exposed to fresh air. NOTE: If uncertain, use a bottle that contains fresh air. Press button on the detector to enter interactive mode. Tap the Cal RFID tag in Calibration Cap to the button. ALTAIR io360...
  • Page 53 Press Calibration Cap as shown until it seats onto detector. a) If needed, connect one end of the tubing to the Calibration Cap. b) If needed, connect other end of tubing to the cylinder regulator. The detector will show blue LEDs and display 'Apply Gas'. ALTAIR io360...
  • Page 54 Span fail • Alarm bell WARNING! Do not continue operation of a detector that is not able to pass calibration. Failure to follow this warning can result in serious personal injury or death. Turn off gas. Remove calibration cap. ALTAIR io360...
  • Page 55 Failure to do so may result in erroneous gas readings or inability to detect a gas event. Failure to follow this warning can result in serious personal injury or death. ALTAIR io360...
  • Page 56: Maintenance And Service

    WARNING! Alterations of the HUB beyond the procedures described in the Setup, Deployment, Operation, and Decomissioning sections of this manual or by anyone other than a person authorized by MSA, could cause the unit to fail to perform properly. Repair of the HUB must be performed by a person authorized by MSA.
  • Page 57: Detector

    Routine Cleaning for Detector Accessories Use a dry, soft bristled brush to remove any dust or dirt that has accumulated on the SunShield, the SensorShield, Sensor plug, and the Calibration Cap. ALTAIR io360...
  • Page 58: Batteries

    Follow all instructions related to use and handling of batteries. Improper use and handling can result in battery leakage, battery venting, explosion or fire. Use only Tadiran model number TL-5920 and Tadiran model SL-2770. MSA Part number 10201430. Use of another battery may present a risk of fire or explosion.
  • Page 59 If needed, gently insert the slotted screwdriver into the slots shown. Do not exceed more than ¼" of penetration. b) Do not pry where the shield attaches. c) Rotate screwdriver apart slightly at each appropriate pry location. Gently pull batteries out of the cavities (3x). ALTAIR io360...
  • Page 60 Finish tightening screws in the pattern as shown below. Tighten screws to a torque of 10 in-lb +/- 1 in-lb (1.1 Nm +/- 0.1 Nm). Dispose of used batteries promptly. Observe local disposal regulations. Do not disassemble and do not dispose of in fire. ALTAIR io360...
  • Page 61: Gasket Replacement

    If needed, gently insert the slotted screwdriver into the slots shown. Do not exceed more than ¼" of penetration. b) Do not pry where the shield attaches. c) Rotate screwdriver apart slightly at each appropriate pry location. Gently pull batteries out of the cavities (3x). ALTAIR io360...
  • Page 62 (10) Install screws to torque of 3 in-lb +/- 0.5 in-lb (0.3 Nm +/- 0.1 Nm). (11) Install new batteries into the cavity oriented such that the battery matches the orientation marked in the cavity. See reference and warnings in section 8.8 "Batteries". ALTAIR io360...
  • Page 63 Tighten screws to a torque of 10 in-lb +/- 1 in-lb (1.1 Nm +/- 0.1 Nm). (14) Dispose of gasket following local regulation. Do not reuse the gasket. WARNING! The detector must pass calibration before continuing use. Failure to follow this warning can result in serious personal injury or death. ALTAIR io360...
  • Page 64: Sensors

    Add or remove sensors combustible, low power combustible, toxic, and/or oxygen. Move to a non-hazardous, clean air location. Ensure the detector is powered on. Press the button to activate Interactive mode. Connect with the app. Follow app prompts to complete sensor configuration. ALTAIR io360...
  • Page 65: Replacing Sensors

    Failure to follow this warning can result in serious personal injury or death. Fig. 14 Sensors Combustible Sensor Low power combustible sensor Toxic Sensor or Dual Toxic Horn Oxygen Sensor Power off the detector, Press the button for approximately 3 seconds and release. ALTAIR io360...
  • Page 66 Gently remove batteries. Remove battery holder retaining screws. Separate front housing from battery holder. Dispose of sensor gasket following local regulations. Gently lift out and properly discard the sensor to be replaced. Using fingers only, gently remove the sensor. ALTAIR io360...
  • Page 67 (12) Install new batteries into the cavity oriented such that the battery matches the orientation marked in the cavity. See reference and warnings in section 8.8 "Batteries". (13) Assembly front and back housing. Install screws until resistance starts. ALTAIR io360...
  • Page 68: Horn Replacement

    Observe all maintenance precautions. The horn shall not be replaced in a hazardous area. Power off the detector, Press the button for approximately 3 seconds and release. Remove the housing screws (6 places) with a 5mm hex key. ALTAIR io360...
  • Page 69 Ensure that the horn area is free of debris before installing. Align terminals as shown below and gently install the horn until fully seated. Positive terminal is oriented towards the lower part of the detector. Replace the sensor gasket. ALTAIR io360...
  • Page 70 (12) Assembly front and back housing. Install screws until resistance starts. (13) Finish tightening screws in the pattern as shown. Tighten screws to a torque of 10 in-lb +/- 1 in-lb (1.1 Nm +/- 0.1 Nm) Reminder: The detector must pass calibration before continuing use. ALTAIR io360...
  • Page 71: Storage

    WARNING! Alterations of the HUB beyond the procedures described in the Setup, Deployment, Operation, and Decomissioning sections of this manual or by anyone other than a person authorized by MSA, could cause the unit to fail to perform properly. Repair of the HUB must be performed by a person authorized by MSA.
  • Page 72: Decommissioning

    When not in use, store the detector in a safe, dry place between 18 °C (64 °F) and 30 °C (86 °F). The relative humidity range of 15 % - 90 % relative humidity, non-condensing environment. For extended storage, remove batteries and store separately in a safe, dry place. ALTAIR io360...
  • Page 73: Hub

    Loosen grounding clamp and remove grounding cable. Reattach grounding clamp. Open housing by opening the right joints and unscrew the lid screws using a Torx T20. If needed, remove SIM card. a) Open housing lid. b) Remove SIM card. ALTAIR io360...
  • Page 74: Storage Conditions

    When not in use, store the HUB in a safe, dry place between 18 °C (64 °F) and 30 °C (86 °F). The relative humidity range of 15 % - 90 % relative humidity, non-condensing environment. For extended storage, remove batteries and store separately in a safe, dry place. ALTAIR io360...
  • Page 75: Troubleshooting

    Cause Corrective Actions Fault 12 Oxygen sensor fault Replace with new MSA oxygen sensor. If fault persists, contact MSA customer support. Fault 13 Duo-tox sensor fault Replace with new MSA duo-tox sensor. If fault persists, contact MSA customer support. Fault 14 Combustible sensor fault Replace with new MSA combustible sensor.
  • Page 76: Technical Data

    IP ratings do not imply that the equipment will detect gas during and after exposure to these conditions Measuring methods Combustible gases: Catalytic sensors Oxygen: Electrochemical sensor Toxic gases: Electrochemical sensor Measuring Range Combustible: 0-100% LEL 0-5.00% Vol. CH 0-30% Vol. 0-1999 ppm 0-200 ppm ALTAIR io360...
  • Page 77: Msa Hub

    Technical Data 11.2 MSA HUB Dimensions (L x W x H) 5.2 x 5.6 x 2.7 inches/132 x 142 x 69 mm Temperature range -4 °F to 140 °F (-20°C to +60°C) for intrinsic safety Storage: 64 °F to 86 °F (18 °C to 30 °C) Humidity 10 to 90 % r.H.
  • Page 78: Factory Set Alarm Thresholds And Set Points

    Periodic log collection rate 30 minutes Frontlight timeout 30 seconds Gas measurement Units Combustible % LEL or % vol Toxic % vol 11.3.1 Calibration Gas Defaults Calibration gas, Part Number 10048890 Default Cal Units 15.0 % Combustible 50.0 % ALTAIR io360...
  • Page 79: Gas Performance Specification

    ±5 ppm CO or 10 % of reading, whichever is greater Reproducibility (normal temperature range) ±10 ppm CO or 20 % of reading, whichever is greater Response time (normal temperature range) 90% of final reading in less than or equal to 15 seconds Sensor Cross-Sensitivity See table below ALTAIR io360...
  • Page 80: Carbon Monoxide Cross Sensitivity

    90 % of final reading in less than or equal to 15 seconds (normal temperature range) Test Gas Applied Concentration (PPM) Applied S Channel % Cross-sensitivity Hydrogen Sulfide (H Carbon Monoxide (CO) Nitric Oxide (NO) Nitrogen Dioxide (NO Chlorine (Cl Hydrogen Cyanide (HCN) Ammonia (NH Toluene Isopropanol Hydrogen (H ALTAIR io360...
  • Page 81: Patents

    Patents Patents • US 8826721 • US 7959777 • US 8702935 • US 8790501 • Additional patents pending ALTAIR io360...
  • Page 82: Ordering Information

    MSA HUB Antenna 868 MHz 10202197-SP MSA HUB Antenna 915 MHz 10202198-SP MSA HUB Power Supply 10202199-SP MSA HUB AC Cord, NA (type B) 10195720-SP MSA HUB AC Cord, EU (type F) 10203573-SP MSA HUB AC Cord, UK (type G) 10208253-SP...
  • Page 83: Calibration

    Repair or alteration of the detector beyond the procedures described in this manual or by anyone other than a person authorized by MSA, could cause the unit to fail to perform properly. Use only genuine MSA replacement parts when performing any maintenance procedures described in this manual.
  • Page 84 For local MSA contacts, please visit us at MSAsafety.com...

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