NewLine TRUTOUCH User Manual

Interactive flat panel display

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Interactive Flat Panel Display

User Manual

Please keep this manual for further reference. This is the general user manual for all TRUTOUCH
interactive displays. Therefore, it may differ from the actual product.

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Table of Contents
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Summary of Contents for NewLine TRUTOUCH

  • Page 1: User Manual

    Interactive Flat Panel Display User Manual Please keep this manual for further reference. This is the general user manual for all TRUTOUCH interactive displays. Therefore, it may differ from the actual product.
  • Page 2 Welcome: Thank you for purchasing this product. Please read the instructions carefully before using this product. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 3: Table Of Contents

    Contents 1. Safety Instructions 2. Installation Requirements 3. Introduction 4. Basic Operation Power on Power off Software Installation Software Uninstall Software Calibration Calibration Method for Windows 10 OPS Installation 5. Toolbar Introduction Task Manager Whiteboard Gallery File Manager System Settings Browser Audio Only Child Lock Setting...
  • Page 4: Safety Instructions

    Safety Instructions For your safety, please read the following instructions before you use the product. Serious injury or property loss may be caused by improper use. Do not try to repair the product on your own. WARNING Disconnect the product from power supply immediately if a major failure occurs.
  • Page 5 WARNING Do not open the cover or change the product on your own. High voltage components are installed in the product. When you open the cover, high voltage, electric shock, or other dangerous situations may occur. If inspection, adjustments, or maintenance is required, contact the local distributor for help. Use the specified power supply.
  • Page 6 CAUTION Do not install the product in high temperature environments. Do not install the product near a heat source, such as a radiator, a heat ● reservoir, a stove, or any other heating devices. Do not expose the product to direct sunlight, which may cause higher ●...
  • Page 7: Installation Requirements

    Installation Requirements Mounting You can choose the mounting method that best fits your needs. If you choose to mount on a mobile stand, use the mounting rack for support. The weight capacity of the mounting rack should be at last four times the display weight. The weight capacity of the mounting support must be four times the actual weight of the display to ensure the interactive display remains steady.
  • Page 8 Right ≥ 3.93 in Left ≥ 3.93 in NOTE: When you install using a wall-mount, make sure you insert the screws ● deeper than 0.39 in into the wall. Do not block any ventilation vents. ● Reference to the CAS 132-2006. ●...
  • Page 9: Introduction

    The TRUTOUCH is designed and produced to meet the needs of education and corporate applications and provides a user-friendly experience, making the TRUTOUCH an ideal equipment for any organization. You can use your fingers or opaque objects to write, edit, and delete anything on the screen.
  • Page 10: Outer Appearance

    Outer Appearance The front view and back view of the product are displayed as follows. Enclosure Infrared Frame Screen For 65" / 70" Left Loudspeaker Connection Panel 1 Control Panel Front Cover Plate* Power on/off Right Loudspeaker OPS Port Connection Panel 2 Rocker Switch For 75"...
  • Page 11: Control Panel

    Control Panel Name Function Description Home Enter/Exit Android home page. Return Return to previous menu. Menu Enter the functions menu. Switch among three modes: energy-saving, automatic, and standard. Source Enter the menu to select the signal source. Vol- Decrease volume. Vol+ Increase volume.
  • Page 12: Connection Panel

    Connection Panel 1 Name Function Description Touch port 1 USB port to connect an external PC with touch control. Display port HD digital display port. HDMI 1 corresponds with Touch port 1 to operate touch when HDMI 1 connected to an external PC. USB 2.0 (Rated output: 5V/0.5A) and USB 3.0 (Rated output: 5V/0.9A) ports for the OPS.
  • Page 13 Connection Panel 2 Name Function Description Audio Audio input port. TVGA port for an external PC, which corresponds with Touch Port 4 to operate external PC with touch control. Input terminal 4 for high definition signal, which corresponds HDMI4 with Touch Port 4 to operate PC through touch control. Touch Port 4 Terminal 4 for touch control.
  • Page 14 Connection Panel 3 Name Function Description HEADPHONE Headphone port SPDIF Audio digital output port. The input port for RS-232 signals, which is used by specific control RS-232 devices to input serial port protocol in order to control the panel. LAN-IN Input port for local area network.
  • Page 15 Functions of the Remote Control Switch to the next page Power on or Standby IdeaMax and PowerPoint Mute Open whiteboard software Select TV channel or enter Switch to VGA signal number source Switch to HDMI signal Open the Android home page source Go back or return to the parent Switch to OPS signal...
  • Page 16: Using The Remote Control

    Using the Remote Control The remote control works up to 16 feet in front of the product, and in the area within 30 degrees to the left or the right. The effective receiving The effective receiving area is about 10 feet. area is about 10 feet.
  • Page 17: Basic Operation

    Basic Operation Power on Step 1: Plug in the 100V - 240V 50Hz/60Hz AC power into a grounded power outlet. Insert the power connector into the back of the display. For 65" / 70" Power cord For 75" / 80" / 86" Power cord...
  • Page 18 Step 2: Connect the display to the power supply. Switch on the rocker switch (on the right bottom of the rear of the display, next to the power port) to enter the standby mode. The power indicator will turn red once in standby mode. For 65"...
  • Page 19: Power Off

    Power off Step 1: Press PC Power to turn off the OPS (for all-in-one models only). Press Power on the control panel or on the remote control to enter the standby Step 2: mode. The screen will show the following information: Press Power on the control panel or on the remote control to confirm and Step 3: switch the display into the standby mode.
  • Page 20: Software Uninstall

    Step 1: Insert the correct USB cable into the USB ports of the computer and the interactive display. Step 2: Insert the official IdeaMax software installation disk into the computer. Step 3: Double click the , follow the instructions and complete the installation of the touch LED display software.
  • Page 21 Step 3: Select nine Points, click Calibrate and the following figure is displayed: Step 4: Use the pen or your finger to click and hold the center of the flickering cross. Do not release it until the flickering cross moves to the next point. Repeat and complete the calibration process according to the instructions on the interface.
  • Page 22: Calibration Method For Windows 10

    Press Esc to quit IR-HID-OLOOVOOO Calibration Method for Windows 10 Step 1: Connect the interactive display to PC using the USB cable via the USB interface on the panel. Step 2: Choose Control Panel > Tablet PC Settings.
  • Page 23 Step 3: Click Calibrate in Tablet PC Settings window. Step 4: Use the pen to click and hold the center of the flickering target. Do not release it until the target moves to the next point. Repeat and complete the calibration process according to instructions on the interface. To provide calibration samples, tap the crosshair each time that it appears on the screem.
  • Page 24: Ops Installation

    To ensure touch accuracy, use the pen provided with the interactive display ● rather than a finger to perform calibration. Calibration errors may cause touch function failure on the interactive ● display. In this case, you need to perform calibration one more time. During the calibration process, you can press ESC on the keyboard to exit.
  • Page 25: Toolbar Introduction

    Toolbar Introduction The toolbar has three modes: Home Page, Task Manager, and Whiteboard. Under any of the three modes, you can click on the toolbar to go back to the previous page and click to exit from other programs or go back to the home page from other signal sources.
  • Page 26: Task Manager

    Task Manager In the task manager, you can view the current open applications, switch, and close applications. Click to enter the task manager as shown in the following figure: View Open Applications In the task manager, scroll up and down to view the current open programs. Switch Applications In the task manger, click an application's icon to switch applications.
  • Page 27: Whiteboard

    Whiteboard The whiteboard provides a writing function. In the whiteboard program, you can select a pen, pen weight, and color to write with and use an eraser to erase content on the whiteboard. You can also easily print, save, and clear the content on the screen. Click on the toolbar or press Whiteboard on the remote control to enter whiteboard mode.
  • Page 28 Pen, Pen Weight, and Color If the marker is selected, click and hold for two seconds to set its weight and color. If the highlighter is selected, click and hold for two seconds to set its weight and color. Eraser Two methods are available to erase written content or errors as follows: Click to select the eraser.
  • Page 29: Screen Capture

    Screen Capture The following two methods can be used to capture a screenshot: Click to capture current content on the whiteboard and save it as an image file in ● the Screenshots directory. (The toolbar is not captured in the image.) Press CAPTURE on the remote control to save current content on the whiteboard as ●...
  • Page 30: Gallery

    Gallery You can enter the gallery to view images one by one or play them as slides. Click in Applications to enter the gallery. All folders containing images will be displayed. Full screen preview ● On full screen mode, you can view a maximum of eight images. You can preview other group images by sliding your finger left or right, using long press on the screen to select.
  • Page 31: File Manager

    File Manager Click on the toolbar to enter the file manager. Current system files will be displayed. External device files will also be displayed, such as the files in the SD card and USB drive. The file manager provides various functions, such as preview, filter, search, select, copy, and delete files.
  • Page 32: Browser

    Browser Click on the toolbar to open the web browser. Enter a website in the address bar or enter keywords in the search box by using the soft keyboard or the remote control. Audio Only Press AUDIO ONLY on the remote controller to turn off the screen but keep audio on.
  • Page 33: Child Lock Setting

    Child Lock Setting You can turn the Child Lock Setting function on/off using the three methods below: Click on the toolbar to enter the System Settings interface. You can click the ● Authorization setting item to turn on the Child Lock function. Press ECO button on the front panel for more than 5 seconds to enter Child Lock ●...
  • Page 34: Usb Lock

    Disable Android USB Port Click on the toolbar to enter the system settings interface. You can click the ● Authorization setting item to turn on No USB usage allowed. Once you turn on this function, all the Android USB ports will be disabled. ●...
  • Page 35: Remote Boot

    Remote Boot the Display Click on the toolbar to enter the system settings interface. You can click the ● Power On/Off Setting item to turn on the remote boot function. The administrator can send requests via LAN using the display's MAC address to power on remotely. To use this function successfully, the display should be powered off and connected ●...
  • Page 36 Using the remote control, enter "2580" on the input signal page to enter the ● Design Menu. Click "Version Information" on the Design Menu page to enter the "Version ● Information page. The information listed next to "WOL_MAC" is the MAC address that you will need. ●...
  • Page 37: Applications

    Applications on the toolbar to enter the Applications page. All applications in the system will be displayed. Scroll right or left to turn the page. Calculator Click to enter the calculator application. Click digits and operations on the keyboard to perform calculations. Music Click to start the music program.
  • Page 38: Signal Source Selection

    Signal Source Selection The following ways can be used to select a signal source: Press SOURCE on the remote control. ● Press Source on the control panel of the interactive display. ● On the Home page or in Whiteboard mode, click for the input Source selection ●...
  • Page 39: Menu

    Menu After switching to selected signal source, press MENU on the remote control. A menu is displayed, including Sound Mode, Screen Setting, and Display Setting. Scroll left and right on the screen or press ◄ or ► to switch between entries.
  • Page 40 Under different input sources, the screen settings could be different. Under OPS, HDMI 1-HDMI 4 and DP signal source. ● Under AV signal source, the P2P mode cannot be used. ● Under VGA signal source, Auto mode cannot be used. ●...
  • Page 41: Display Setting

    Display Setting The Display Setting page displays options including STANDARD, BRIGHT, VIVID and COMFORT. Two ways can be used to set the options: Click an icon and set the option. ● Press ◄ or ► and press OK to modify the option. Press RETURN to exit the menu. ●...
  • Page 42: Eco Mode

    ECO Mode CAUTION ● Please switch off the display when it is not in use, and enable the Audio Only function when you do not need to watch the display. This will help to reduce power consumption and save energy. ●...
  • Page 43: Vga Signal Input

    VGA Signal Input VGA (Video Graphics Array) is the computer display standard for analog signal. A VGA port is the special port on the computer which uses the VGA standard for data input. The following table lists the specifications of various VGA signal inputs: NOTE: The VGA signal input is available only when the display is in PC mode.
  • Page 44: Multimedia Format Support

    Multimedia Format Support Media Type File Format File Extension Image JPEG, BMP, PNG .jpg, .bmp, .png MPEG1, MPEG2, MPEG4, H.264, H.265, RM, RMVB, .avi, mpg, .dat, .vob, .div, .mov, Movie MOV, MJPEG, VC1, DivX, .mkv,.rm, .rmvb, .mp4, .ts, .trp, FLV (Support 1080P, 4K HD .asf, .fl Decoding) Music...
  • Page 45: Common Faults And Solutions

    Common Faults and Solutions Symptom Possible Cause Solution The application is not Install the application correctly. correctly installed. An application The USB port is not Change the USB lead or check if the fails to be load. connected or is USB port is faulty.
  • Page 46 Symptom Possible Cause Solution The color of the pen is the same as or similar to Change the color of the pen. the background color. You are advised to use the pen rather than a finger to write. Hold the Your hand or other pen as far from the nib as possible.
  • Page 47 Symptom Possible Cause Solution Change the batteries. ● The remote control Clean the signal emitter at the top of the remote control. ● buttons fail to (Check whether it is blocked.) cause a response. Check contact points for the batteries. ●...
  • Page 48: Care And Maintenance

    Care and Maintenance Maintenance Tips Do not put or install the product near a heat source, under direct sunlight, in dusty or ● humid places, or somewhere the product may be hit or damaged by mechanical vibration. To maximize performance, it needs to be put away from equipment such as grid, large metal objects and radar stations as far as possible.
  • Page 49: Technical Parameters

    Technical Parameters Specification Parameter Backlight Type Aspect Ratio 16 : 9 Physical Resolution 3840 x 2160 Pixel (4K) / 1920 x 1080 (2K) Viewing Angle 178° Display Colors 10bit LCD Brightness 370cd/m² Contrast Ratio (Typical) 4000 : 1 Response Time (Typical) Viewing Angle 178°...
  • Page 50 Specification Parameter HDMI (MHL*1) x 3, HDMI out x 1, USB (Touch) Rear Side Ports x 3, Microphone (3.5mm) x 1, VGA x 1, VGA Audio x 1, USB3.0 x 1, Mini SD Reader x 1 AV in x 1, LAN in x 1, LAN out x 1, RS232 x 1, Bottom Ports SPDIF, Earphone x 1 The rear side port : HDMI 2, HDMI 3 support...

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