Troubleshooting - Fisher & Paykel ACTIVESMART RF523G User Manual / Installation Manual

If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care
Centre or online at fisherpaykel.com (this service is available to selected markets only).
All models
PROBLEM
Appliance does
not operate.
Light not
working.
Light and
display not
working.
Motor operates
for long periods.
Storage
compartments
too warm.
Food freezing in
the refrigerator.
Unfamiliar
noises.
42

TROUBLESHOOTING

POSSIBLE CAUSES
No electricity at power outlet.
Light not functioning.
Refrigerator not working.
Product in 'Sabbath Mode'.
Hot weather.
Frequent door openings.
Large amount of food
recently added.
Temperature control set
too low.
Doors not sealing properly.
Temperature setting
not correct.
Frequent door openings.
Large amount of food
recently added.
Temperature setting
not correct.
Food placed directly in front
of air outlets.
Cabinet not stable or level.
Freezer is defrosting.
WHAT TO DO
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
The LED light cannot be serviced by
the user. Contact your Fisher & Paykel
Dealer or Fisher & Paykel trained
and supported service technician.
Check refrigerator is turned on at wall.
Press and hold ,
for 4 seconds.
Minimise door openings to allow
temperature to stabilise.
Refer to section
'Temperature control'.
Check that cabinet is level and
gasket seals are clean.
Refer to section
'Temperature control'.
Minimise door openings to allow
temperature to stabilise.
Refer to section
'Temperature control'.
Move chill sensitive foods away from
the centre back of the shelves.
Refer to sections
'Installation instructions' or
'ActiveSmart™ sounds'.
and together