Troubleshooting - Fisher & Paykel ACTIVESMART RF523M U Series User Manual

If there is a problem with your refrigerator, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care
Centre or online at fisherpaykel.com (this service is available to selected markets only).
All models
PROBLEM
Refrigerator
does not
operate
Light
not working
Light and
display
not working
Motor
operates for
long periods
Storage
compartments
too warm
Food freezing
in the
refrigerator
32

TROUBLESHOOTING

POSSIBLE CAUSES
No electricity at
power outlet.
Light not functioning.
Refrigerator
not working.
Product in
.
SABBATH MODE
Hot weather.
Frequent door
openings.
Large amount of food
recently added.
Temperature control
set too low.
Doors not sealing
properly.
Temperature setting
not correct.
Frequent
door openings.
Large amount of food
recently added.
Temperature setting
not correct.
Food placed directly in
front of air outlets.
WHAT TO DO
Check that the plug is correctly connected
and power switched on.
Check another refrigerator at the same outlet.
Check house fuse.
The LED light cannot be serviced by the
user. Contact your Fisher & Paykel Dealer
or Fisher & Paykel trained and supported
service technician.
Check refrigerator is turned on at wall.
Press and hold ,
4 seconds.
Minimise door openings to allow temperature
to stabilise.
Refer to section 'Temperature control'.
Check that cabinet is level and gasket seals
are clean.
Refer to section 'Temperature control'.
Minimise door openings to allow temperature
to stabilise.
Refer to section 'Temperature control'.
Move chill sensitive foods away from the
centre back of the shelves.
and together for