en Troubleshooting
Errors
The programme does not
start.
The door cannot be opened.
The water is not draining.
60
Cause
Finished in
is activated.
Laundry is caught in the door.
The detergent drawer has not
been pushed in as far as it can
go.
The pump for the intelligent
dosing system is blocked.
Rinse Hold
is activated.
The temperature is too high.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain hose
is caught or jammed.
Troubleshooting
Check whether Finished in
▶
tivated.
→ "Buttons", Page 32
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/
Reload to start the
4.
programme.
Push the detergent drawer in as far
▶
as it will go.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer",
Page 52
If this indicator appears again, call
3.
our after-sales service.
→ "Customer Service", Page 68
Note: You can start the washing pro-
gramme if you deactivate the intelligent
dosing system and dose manually.
→ "Buttons", Page 32
Continue the programme by selecting
▶
Spin or Drain and pressing Start/
Reload .
→ "Resuming the programme when
the programme status is Rinse Hold",
Page 43
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 43
Start the Drain programme.
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 66
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and water
▶
drain hose are not kinked or trapped.
is ac-