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Power Xpress™ Dual Bollard Charge Station
Installation Guide
TROUBLESHOOTING
If there is a charging issue proceed with the following steps. If the issue persists after three attempts
call Bosch at 1-877-805-EVSE (3873) for assistance.
Problem Indicated by LED Status
Pilot charging error
Ground fault detected
Ground monitor interrupted
Operation fault
576414 Rev. A
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1-800-731-1722
Solution
1.
Verify supply-side power. The green POWER LED should be on.
If green POWER LED is off, locate load center/panel and reset
breaker.
2.
Press the master clear RESET button on the front panel of the
EVSE to attempt a charge-restart.
3.
If the red STATUS LED remains on, disconnect the EVSE coupler
from the vehicle charge port, wait 10 seconds, and reconnect
the coupler.
1.
Disconnect main service power at service panel.
2.
Disconnect the EVSE coupler from the vehicle.
3.
Inspect the EVSE connector and the vehicle charge port verifying
both are clean and undamaged. If vehicle charge port needs
cleaning, follow manufacturer instructions for cleaning. Clean
EVSE connector with a dry or damp cloth if necessary.
4.
Restore main service power.
5.
Reconnect the coupler to the vehicle port.
1.
Disconnect main service power at service panel.
2.
Disconnect the EVSE coupler from the vehicle.
3.
Inspect the EVSE connector and the vehicle charge port verifying
both are clean and undamaged. If vehicle charge port needs
cleaning, follow manufacturer instructions for cleaning. Clean
EVSE connector with a dry or damp cloth if necessary.
4.
Restore main service power.
5.
Reconnect the coupler to the vehicle port.
1.
Verify supply-side power. The green POWER LED should be on.
If green POWER LED is off, locate load center/panel and reset
breaker.
2.
Press the master clear RESET button on the front panel of the
EVSE to attempt a charge-restart.
3.
If the red STATUS LED remains on, disconnect the EVSE coupler
from the vehicle charge port, wait 10 seconds, and reconnect
the coupler.
25
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