Brother MFC-J650DW Faq & Troubleshooting page 2

9/30/2019
2. Press OK.
Cause 3:
The paper is jammed in the machine. Remove the jammed paper.
If this error occurs often during 2-sided(duplex) copy or 2-sided(duplex) print, the paper feed rollers may be stained with ink.
Follow the steps below to clean the paper feed rollers:
1. Unplug your Brother machine from the AC power outlet (electrical socket). Pull the paper tray (1) completely out of the machine.
If the paper support flap is open, close it, and then close the paper support.
2. Clean the front side of the Paper Feed Rollers (1) with a soft lint-free cloth moistened with water, using a side-to-side motion. After cleaning, wipe
the rollers with a dry, soft lint-free cloth to remove all moisture.
3. Lift the Jam Clear flap (2), and then clean the back side of the Paper Feed Rollers (1) with a soft lint-free cloth moistened with water. After
cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj650dw_us_eu_as&faqid=faq00002490_023
No Paper Fed | Brother
(Click here to see how to remove the jammed paper.)
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