Service Information; Software And Firmware Updates; Support; Repairs - AVT MAGIC AE4 Hardware Manual

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SERVICE INFORMATION

6.1

On our homepage you can download software updates for free. Go to

http://www.avt-nbg.de

and select Download Software.

6.2

Our support is available on working days:

Monday until Friday from 09.00h – 17.00h CET:

Phone number:

Email:

To deal with your problem efficiently please note down the factory number of the unit as well as the software

version that you use.

The factory number is visible in the software under Administration → Registration.

If you bought the system via your local dealer, please contact him first.

6.3

If, contrary to expectations, your unit is defective please fill in the attached Service Request

to the following address:

AVT Audio Video Technologies GmbH

- Repairs -

Nordostpark 91

D-90411 Nuernberg

Germany

Or download from:

http://avt-nbg.de/downloads/Info/Service%20Request%20AVT.pdf

+49 911 5271-110

support@avt-nbg.de

and send the unit

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