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Avaya AG2330 Quick Start Manual

Avaya AG2330 Quick Start Manual

Branch office solution for microsoft ocs 2007 and 2007 r2
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Avaya AG2330/SR2330/SR4134 Quick
Start Guide
Branch Office Solution for Microsoft OCS
2007 and 2007 R2
Release 10.3.5
NN47263-107
Issue 01.02
August 2013

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  • Page 1 Avaya AG2330/SR2330/SR4134 Quick Start Guide Branch Office Solution for Microsoft OCS 2007 and 2007 R2 Release 10.3.5 NN47263-107 Issue 01.02 August 2013...
  • Page 2 Product provided by Avaya including the selection, arrangement and While reasonable efforts have been made to ensure that the design of the content is owned either by Avaya or its licensors and is information in this document is complete and accurate at the time of protected by copyright and other intellectual property laws including the printing, Avaya assumes no liability for any errors.
  • Page 3 See the Avaya Support website: http://support.avaya.com for product notices and articles, or to report a problem with your Avaya product. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com, scroll to the bottom of the page, and select Contact Avaya Support.
  • Page 4 Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 5: Table Of Contents

    OCS-only call flows.......................... 49 Chapter 7: Configuring the AG2330 for OCS deployment..........AG2330 configuration example with OCS only..................53 OCS-only configuration example...................... 54 AG2330 configuration example with OCS and CS 1000................54 AG2330 configuration........................55 Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...
  • Page 6 Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...

  • Page 7: Chapter 1: Introduction

    Ongoing product training is available. For more information or to register, you can access the Web site at http://avaya-learning.com. Avaya Mentor videos Avaya Mentor is an Avaya-run channel on YouTube that includes technical content on how to install, configure, and troubleshoot Avaya products. Go to http://www.youtube.com/AvayaMentor...

  • Page 8: Support

    • Scroll down Playlists, and click the name of a topic to see the available list of videos posted on the site. Support Visit the Avaya Support website at http://support.avaya.com for the most up-to-date documentation, product notices, and knowledge articles. You can also search for release notes, downloads, and resolutions to issues.

  • Page 9: Chapter 2: New In This Release

    Avaya Branch Office Solution for Microsoft OCS 2007 and 2007 R2 — Quick Start Guide (NN47263-107) is a new document for release 10.2.2 of the Avaya Advanced Gateway 2330 (AG2330), Avaya Secure Router 2330 (SR2330), and Avaya Secure Router 4134 (SR4134).
  • Page 10 New in this release Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 11: Chapter 3: Microsoft Ocs 2007 And 2007 R2 Overview

    64 bit CPU and Windows 2008 operating system. The Avaya AG2330, Avaya SR2330, and Avaya SR4134 can all serve as basic media gateways for Microsoft OCS 2007 and 2007 R2. In addition, the SR4134 can also work as basic hybrid media gateway when installed with a medium server module.
  • Page 12 Microsoft OCS 2007 and 2007 R2 overview Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 13: Chapter 4: Cs 1000, Ocs, And Sr4134 Integration

    Microsoft OCS network and the SIP and PSTN networks, you must install a Mediation Server module on the SR4134. The SR2330 does not support the Mediation Server module. The SR2330 requires an external Mediation Server as it does not support medium modules. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...

  • Page 14: Cs 1000, Ocs, And Sr4134 Call Flows

    The following figure shows the signaling and media flows within a network where the Mediation Server is integrated with a CS 1000 and an OCS server in the Enterprise Voice infrastructure. The figure shows the flow for an OC client call to a TDM port. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...
  • Page 15 Figure 2: CS 1000, Microsoft OCS, and SR4134 sample call flow: OC client to TDM port The following figure shows the flow for an OC client call to an Avaya UNIStim phone. In this case, the OCS server policies are configured to route calls between the branch OC client and the branch IP Deskphone through the Mediation Server at the main office.
  • Page 16 Figure 3: Call flow for branch OC client to UNIStim phone NOT RECOMMENDED The following figure shows the flow for an OC client call to an Avaya UNIStim phone. In this case, the OCS server policies are configured to route calls between the branch OC client and the branch IP Deskphone through the Mediation Server at the branch.
  • Page 17 Figure 4: Call flow for branch OC client to UNIStim phone RECOMMENDED The following figure shows the call flow between a branch OC client and a main office Avaya UNIStim phone. In this case, the OCS server policies are configured to route calls between the branch OC client and the main office IP Deskphone through the Mediation Server at the main office.

  • Page 18: Sr4134 Integration With Ocs Only

    OCS network, and the OCS server provides SIP call routing. FXS phones cannot perform a SIP registration with the OCS network. Instead, the OCS server views FXS phones as trunk numbers. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 19: Ocs-Only Call Flows

    Voice infrastructure. The figure shows the call flow between two OC clients at the branch. In this case, the OCS server routes the call back to the branch, and the media flows through the SR4134 Ethernet connections. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...
  • Page 20 The following figure shows the call flow between an OC client and a PSTN or FXS port connected to the SR4134 Media Gateway. In this case, the OCS server routes the call to the branch Mediation Server, and the media flows through the SR4134 Media Gateway. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...
  • Page 21 SR4134 integration with OCS only Figure 8: Call flow for OC client to TDM port Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...
  • Page 22 CS 1000, OCS, and SR4134 integration Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 23: Chapter 5: Mediation Server Module Configuration For Sr4134

    USB ports provided. To provide further configuration flexibility, you can configure the Mediation server module midplane interface (interface servmod) for DHCP Relay. You can also add the interface to a VLAN. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...

  • Page 24: Prerequisites

    The following task flow shows you the sequence of procedures you perform to configure the Mediation Server module. To link to the referenced procedures, see Mediation Server module configuration navigation on page 25. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 25: Mediation Server Module Configuration Navigation

    Figure 9: Mediation Server module configuration procedures Mediation Server module configuration navigation • Specifying an IP address for the midplane interface on page 26 • Enabling DHCP on the midplane interface on page 26 Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...

  • Page 26: Specifying An Ip Address For The Midplane Interface

    DHCP server on one of the connected SR4134 midplane Ethernet interfaces to assign an IP address to the Mediation Server module. Procedure steps 1. To enter configuration mode, enter: Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 27: Assigning A Static Ip Address To The Mediation Server Module Using A Console Connection

    By default, no IP address is assigned to the Mediation Server module interfaces. Use this procedure to assign a static IP address to the Mediation Server module using a console connection. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...
  • Page 28 SR4134 midplane Ethernet interface. <gateway> Specifies the gateway for the Mediation Server module. This value must be the IP address of the SR4134 midplane Ethernet interface. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 29: Assigning A Static Ip Address To The Mediation Server Module Using Windows

    12. In the Alternate DNS server box, enter the alternate DNS server. 13. Click OK. Configuring a description for the midplane interface Use this procedure to configure a description for the midplane Ethernet interface. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...

  • Page 30: Displaying The Midplane Interface Configuration

    OCS GUI by connecting a monitor directly to the Mediation Server video display interface and connecting a keyboard and mouse to the USB ports provided. Avaya recommends that you enable Automatic Updates for the Windows Server OS software and Mediation Server software. Avaya also recommends that you backup your Mediation...
  • Page 31 Avaya recommends you change the default password as soon as possible to ensure only authorized personnel can access the Mediation Server. Record the new password in a safe place. Avaya also recommends that you create at least one additional user account with administrator privileges to be used if the first username/ password combination is lost.
  • Page 32 Mediation Server module configuration for SR4134 Figure 10: General tab (OCS 2007) Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...
  • Page 33 Server does not appear in the list, that means that the A/V Edge Server on which the service is collocated has not been entered into the A/V Edge Servers list on the Edge Servers tab of the Global Properties page. You will need to add the A/ Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...
  • Page 34 IPSec delays call setup. IPSec is unnecessary for media ports because SRTP encryption secures all media traffic between the Mediation Server and the internal Communications Server network. 11. Click the Next Hop Connections tab. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...
  • Page 35 Configuring the Mediation Server Figure 12: Next Hop Connections tab (OCS 2007) Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...
  • Page 36 If the CS 1000 and OCS are collocated, then enter the IP address of the CS 1000 Node IP. • In the Port box, accept the default of 5060 for TCP. 14. Click the Certificate tab. Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 37: Sr4134 Configuration Examples For The Mediation Server Module

    SR4134 with the OCS 2007. The two main scenarios discussed are the SR4134 integrated with OCS only (see SR4134 configuration example with OCS only on page 38) and the SR4134 integrated with OCS and the Avaya CS 1000 (see SR4134 configuration example with OCS and CS 1000 on page 39).

  • Page 38: Sr4134 Configuration Example With Ocs Only

    10 exit database interface vlan vlan10 ip address 47.80.235.163 255.255.255.0 exit vlan 3. Configure the SR4134 Ethernet interface to connect with the existing network: interface ethernet 0/1 switchport switchport pvid 10 Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 39: Sr4134 Configuration Example With Ocs And Cs 1000

    SR4134 configuration example with OCS and CS 1000 In this scenario, the OCS 2007 Server and the Avaya CS 1000 are running in the head office and the Mediation Server module is running in the branch office SR4134. The Media Gateway running in the SR4134 continues to act as a trunking gateway to route calls from OCS Clients and Avaya IP Deskphones to PSTN networks.

  • Page 40: Sr4134 Configuration

    Figure 16: CS 1000, Microsoft OCS, and SR4134 interoperation When an Avaya IP Deskphone calls a PSTN number, the CS 1000 forwards the call based on its routing policies to the branch SR4134 Media gateway, which then connects the call to the PSTN.
  • Page 41 Gateway, as well as the SIP transport protocol. sip-ua sip-server ipv4:47.80.235.100:5060 transport tcp exit 6. Specify the IP address of the bound Media Gateway interface. voice service voip bind all ipv4:47.80.235.163 exit 2 Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...
  • Page 42 Mediation Server module configuration for SR4134 Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 43: Chapter 6: Cs 1000, Ocs, And Ag2330 Integration

    Enterprise Voice Planning and Deployment Guide. The following figure shows a sample network topology. In this scenario, the CS 1000 is located at the main office and the AG2330 is at the branch office. In addition, an OCS server is installed at the main office.

  • Page 44: Cs 1000, Ocs, And Ag2330 Call Flows

    In this example, the Mediation Server is installed at the branch. The AG2330 provides connections to analog phones and external PSTN trunks and the CS 1000 provides the necessary call routing for the analog and (non-OCS) IP Phones. For OC phones and clients, the OCS server manages primary routing, but can also forward calls to the CS 1000 network (through the Mediation Server) for routing as required.
  • Page 45 Figure 18: CS 1000, Microsoft OCS, and AG2330 sample call flow: OC client to TDM port The following figure shows the flow for an OC client call to an Avaya UNIStim phone. In this case, the OCS server policies are configured to route calls between the branch OC client and the branch IP Phone through the Mediation Server at the main office.
  • Page 46 Figure 19: Call flow for branch OC client to UNIStim phone NOT RECOMMENDED The following figure shows the flow for an OC client call to an Avaya UNIStim phone. In this case, the OCS server policies are configured to route calls between the branch OC client and the branch IP Phone through the Mediation Server at the branch.
  • Page 47 Figure 20: Call flow for branch OC client to UNIStim phone RECOMMENDED The following figure shows the call flow between a branch OC client and a main office Avaya UNIStim phone. In this case, the OCS server policies are configured to route calls between the branch OC client and the main office IP Phone through the Mediation Server at the main office.
  • Page 48 CS 1000, OCS, and AG2330 integration Figure 21: Call flow for branch OC client to main office UNIStim phone RECOMMENDED Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 49: Ag2330 Integration With Ocs Only

    AG2330 integration with OCS only AG2330 integration with OCS only You can install the AG2330 in an OCS-only network without the CS 1000. In this scenario, the Media Gateway provides PSTN trunks and FXS connections to POTS phones (but not fax) for the OCS network, and the OCS server provides SIP call routing.
  • Page 50 The following figure shows the call flow between an OC client and a PSTN or FXS port connected to the AG2330 Media Gateway. In this case, the OCS server routes the call to the branch Mediation Server, and the media flows through the AG2330 Media Gateway and the Mediation Server in the branch.
  • Page 51 AG2330 integration with OCS only Figure 24: Call flow for OC client to TDM port Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013...
  • Page 52 CS 1000, OCS, and AG2330 integration Avaya AG2330/SR2330/SR4134 Quick Start Guide August 2013 Comments? infodev@avaya.com...

  • Page 53: Chapter 7: Configuring The Ag2330 For Ocs Deployment

    Avaya CS 1000 and OCS, the Mediation Server PSTN Gateway parameter must be configured as the IP address of the CS 1000 Node IP. With an OCS only deployment, the AG2330 bound interface address that was specified using the voice service voip sip bind all ipv4:x.x.x.x command must be used.

  • Page 54: Ocs-Only Configuration Example

    AG2330 configuration example with OCS and CS 1000 In this scenario, the OCS 2007 Server and the Avaya CS 1000 are running in the head office and the Mediation Server is running in the branch office together with the AG2330. The Media Gateway running in the AG2330 continues to act as a trunking gateway to route calls from OCS Clients and Avaya IP Phones to PSTN networks.

  • Page 55: Ag2330 Configuration

    OCS-only scenario is that the SIP server IP address in the AG2330 is now the Node IP address of the CS 1000 rather than the IP address of the Mediation Server.
  • Page 56 Configuring the AG2330 for OCS deployment 3. Configure the CS 1000 Node IP as the next hop SIP server for the Media Gateway, as well as the SIP transport protocol. sip-ua sip-server ipv4:47.80.235.100:5060 transport tcp exit 4. Specify the IP address of the bound Media Gateway interface.

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