Contact Information - finmon mi64 User Manual

12.3 Problems with Disarming
Problem
You have entered a code
but the system has not
disarmed.
The siren sounds as
soon as you enter.
The siren goes off
before you have reached
the keypad.

13 Contact Information

Your Monitoring
Company
Your Account Code
Their Phone Number
Your Installer
Your Account Code
Their Phone Number
Mi64 2017
Suggested Action
Press [#] and re-enter a valid [USER CODE].
It could be that there is no entry delay or that it is
too short. Contact your installer to fix this.
Also make sure that you haven't accidently
violated another zone. If you regularly use a route
to enter which is not assigned as an entry route-
ask your installer to change the zone type.
You have taken too long to get to the keypad. If
you need longer- ask your installer to change the
timings.
Or you have entered a zone that is not a follower
zone. If you regularly trigger the alarm this way-
ask your installer to make it a follower zone.
29