Polycom G7500 Release Notes page 6

Polycom G7500
Category Issue ID
Audio EN-119155
Camera EN-137156
Certificate EN-132233
Management
Device EN-120748
Management
Device EN-140507
Management
Device EN-145107
Management
Directories EN-144594
Hardware EN-140535
Hardware EN-143881
Hardware EN-146937
Network EN-143744
Polycom, Inc.
Description
Downloading logs during a call temporarily
disconnects the Polycom Microphone IP Adapter,
resulting in a loss of audio on the far end.
An EagleEye IV camera doesn't upgrade even
though you configured the system to automatically
update HDCI-connected cameras.
Your system still gets updates from RealPresence
Resource Manager even if you delete the CA-
signed certificate to establish connection with the
provisioning server.
In the system web interface, a manually unpaired
device displays as still available for a few minutes.
When the G7500 system is sleeping, EagleEye
Cube USB camera information doesn't display in
the system web interface.
You can create a name for your EagleEye Cube
USB camera in the Polycom Companion
application that's up to 60 characters long, but the
G7500 system web interface cuts off the name
after 32 characters.
When uploading contacts from an XML file, the
system doesn't display more than one contact with
the same name even if the uniqueid attribute is
different.
Disconnecting and reconnecting an EagleEye
Cube USB camera in a short amount of time may
cause the system to crash.
If your monitor has a built-in webcam, your
EagleEye Cube USB camera may not display
video after a software update.
When you connect a second monitor while the
system is running, the second monitor mirrors the
primary monitor when it should provide a slightly
different interface (to take advantage of the
increased screen space).
If your system's VLAN changes, your connected IP
microphones show as Disconnected.
2.1
Workaround
When using a
microphone adapter,
don't download logs
during a call.
If you configured
automatic camera
updates after upgrading
your system to version
2.1, restart the system or
reconnect the camera.
Reset your system
settings and specify you
don't want to keep
installed certificates.
None.
None.
Use a camera name that
isn't longer than 32
characters.
Create contacts with
unique names.
None.
Reconnect the EagleEye
Cube USB camera or
restart the system.
After connecting the
second monitor, restart
the system.
Restart the system.
6