Known Issues - Polycom G7500 Release Notes

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Polycom G7500
Category
Issue ID
Content
EN-136681
Interoperability
EN-128871
Logs
EN-131522
Provisioning
EN-128863
Security
EN-127366
Software
EN-116332
Updates
User Interface
EN-129208
User Interface
EN-133797
User Interface
EN-128468
Video
EN-130047
EN-132282

Known Issues

The following table lists known issues in this release of the G7500 system.
These Release Notes do not provide a complete listing of all known issues that are included in
the software. Issues not expected to significantly impact customers with standard voice and video
conferencing environments may not be included. In addition, the information in these release
notes is provided as-is at the time of release and is subject to change without notice.
Known Issues
Category
Issue ID
Application
EN-125608
Polycom, Inc.
Description
If you're sharing content from an HDMI-connected streaming device and restart
your G7500 system, the system may not properly boot up.
Pixelated video displays on a Cisco TelePresence SX80 connected through
Cisco Unified Communications Manager (CUCM).
When a far-end call participant shares content, your system logs may show
error entries even though the system is functioning normally.
If you create a provisioning profile based on your G7500 system's template
configuration file, some parameters may fail to provision. This can occur
because a related parameter is disabling or automatically configuring the
"failed" setting.
In Wi-Fi network configurations where you use PEAP or TTLS for your
extensible authentication protocol (EAP) method, the None option for the
Phase 2 Authentication setting is invalid.
System continues to attempt to install a software update after removing the
USB flash drive.
Calendar reminders don't clear on the secondary monitor after selecting Ignore
on the primary monitor.
The content tray labels the HDMI input as Cam2.
There isn't a quick way to clear a dialpad entry using the remote control.
After a software update or system restart, the camera preview may display a
blue screen.
Description
After installing a certificate using the provisioning
server, the registration status in the system web
interface always displays In Progress.
2.1
Workaround
Refresh the page.
5

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